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AutoUSA
1316 E Irving Blvd, Irving, TX 75060, United States
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AutoUSA
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Eb
Review №1

My story starts with texting for 2weeks and finally getting here today I was told to ask for Gina and she was great from the minute I walked in she knew who I was and even worked with me when I just felt I was wasting my time and here’s..I had to fill out application and it took forever cause I didn’t have all the address and numbers but she kept checking on me and was really patient and understanding. I don’t what I had down she told what she could put me in even though it was only 2 choose it must just been for me after sometime and her giving me the thumbs up from her desk she came back with a bonus and told me so was approved it felt so good since I’m new to Texas and just reestablishing myself with only me and my child not very much friends or family. And after moving in to my place my car 2016 Altima transmission went out and shop played me in price and loan ppl didn’t car I WAS SO HAPPY TO BE IN MY OWN AGAIN where I can go to my other job and get out of whole not having a car put me in.. Gina was the best and explained and answered everything I asked calmed me down when my anxiety was going up even notice in physical pain that I will see him she is the greatest definitely a part of the family my son turns 16 soon so he will be back to work with her I also do have a friend from California that I will be referring to this lot to work with Gina and only Gina.. Thanks so much and God bless…

Ro
Review №2

GINA GARCIA! thats who you need to talk to if you want things to get done the right way. She is so sweet and understanding and works with you the best waypossible. She made my first car purchase feel like such a breeze with no stress. I highly recommend her to anyone whos out there looking for a car. Great service and super professional.

Se
Review №3

I had great customer service from Gina. She helped me get the exact car I wanted with my bad credit score. I don’t know what i would have done without her. If you need a car go See Gina from AutoUSA Irving, she will get you right.

Kr
Review №4

Like to take time to appreciate the people who took care of me. AutoUSA allowed a young man from Mississippi to further his assimilation into the Texas lifestyle with 4 wheels as transportation. Gina Garcia also was very professional and handled me with patients and great care. Also was a plus that she’s quiet beautiful lol.

Ma
Review №5

Just bought a car here the service was very good and respectful and Gina was very helpful

Ca
Review №6

Gina helped me get into a new model car. I’m so thankful, after recent repossession I didn’t think I’ll be able to get approved, but Gina got me driving the same day. I totally recommend.

Te
Review №7

If you need a reliable vehicle, go here. They take care of you and make sure everything is smooth and easy.. & please see Gina Garcia, shes the best at her job. Very professional and lovely woman. 👌🏾💯 Mention Krystal Johnson as a reference, thanks!!

Al
Review №8

Just got approved for a 2019 Nissan. Gina was so sweet and went above and beyond to help me get approved with my out of state Ls and messed up credit. I will definitely recommend this place. Ask for Gina, you wont be disappointed.

Ma
Review №9

They have awesome cars and great customer service

Jo
Review №10

I just wanna say Gina was amazing and helped me through every step i highly recommend auto usa!! I was in and out in 2 hours

T
Review №11

I absolutely love my new car from AutoUSA in Irving, TX! Gina Garcia, my sales representative is wonderful. She made my car buying experience a very pleasant, and hassle free experience. She is very professional, and great at her job. She has been with the company 18 years and I am so happy that she is my sales rep. I walked in nervous, and not sure if I would be approved, but I informed her what I was looking for and she worked and got me approved within just a few minutes. Thank You Gina!

Kr
Review №12

I’m so so so thankful that I made the choice to come to this dealership. I was pretty hesitant due to all of the OTHER dealerships, and non-approvals . Gina not only HELPED ; me this was a blessing . Soon as I came in she was FAST and so sweet and understanding ! We got all of my documents/verification done in LESS than an hour and I also got APPROVED for a NICE car that I wasn’t even expecting! My down payment isn’t outrageous at all . I’m so thankful for Gina . I can’t stress it enough on how amazing she is ! I came in thinking negative but Gina definitely replaced it with POSITIVE ENERGY. If you need a NICE car for AFFORDABLE rates . And AMAZING service ? Please come join the AutoUSA family . Much Much love to you guys ! DON’T FORGET TO ASK FOR GINNNAAAA !

Ra
Review №13

I had a great experience at AutoUSA with Gina! She’s great at what she does and you will definitely get into a fantastic car with low miles. Go see Gina if you are ready to roll away! Very quick experience...

Ma
Review №14

I really appreciate Gina for helping us get our car. She has great customer service, very attentive and helpful. Thank you so much.

An
Review №15

I was so amazed how nice Gina was. She was upfront and got me what I wanted. If you are looking for a nice affordable car CONTACT GINA!!!

Di
Review №16

They were very fast and nice. The only lot that didn’t turn me down for living out of the area. Got me in the car I wanted And Gina have very good customer service skill and was very attentive to my needs.

Ch
Review №17

Bought a car here eight years ago and Im still driving that car today I love the customer service thank you Auto USA.

T
Review №18

Great selection of cars, Yes Man Dooley helped me get an amazing car with a very reasonable car note. I was very happy with my experience. Definitely recommend this place if you have less than perfect credit.

Sw
Review №19

Mrs. Gina helped me with everything I needed and more!! The customer service was outstanding and there are no complaints on my end! The process was simple and easy, whatever you need help with they got your back. If you have any questions don’t be afraid to ask them!!!!

Ke
Review №20

A great Car lot Ms.Gina is the best she will work with you and make you very comfortable and confident that you will leave with a car I highly recommend you come to auto USA 😉

GO
Review №21

Wasted my time today from 10am till 3 pm Thomas is a no man full of bs

Qu
Review №22

Gina was wonderful. Help me out in getting the car I wanted with no hassle. I would recommend my family and friends to Gina.

Da
Review №23

Ms.Gina is the best sales person here at AUTO USA Irving. If you need a reasonable car with low mileage go to them. She got me in a car I wanted for the price I wanted.Thanks!

ta
Review №24

Ms.Gina really helped me out and got me approved for a great car at a great price highly recommend financing with her

Ja
Review №25

Gina was such a big help in getting me a set of wheels within an impossible situation. She was very cooperative and did her best to make sure everything followed through. I would recommend anybody to come here and get a car through Gina because theyre going to work with you and make sure if you walked in you driving out and I know what thats about because Genia help me out.

As
Review №26

I had a GREAT experience at AutoUSA! Gina was fantastic! Very friendly and easy going. I did not have to wait all day and get the run around like most dealerships. She was very straight forward and fort coming about everything. Thanks again Gina!

De
Review №27

Gina was awesome I really appreciate how she work with me.

Mi
Review №28

I came I today looking for a Dodge Charger and Gina helped me so much. Even though she wasn’t feeling well she got the job done. This place is by far the BEST experience I’ve ever had buying a car. I love my new car! Ask for Gina when you walk in! She’s great!

Yv
Review №29

Gina Garcia was extremely sweet and helpful! Great customer service! No hassle when it came to getting my new car!

Da
Review №30

Good customer service! Great vehicles easy going!!

Ca
Review №31

I really enjoy the customer service and Mr.Jamie and Mrs. Gina was great. They went over everything and every question and concerns I had. Every request I asked for they granted it. I thank God for these 2. I want to give a special thanks to my manager Kadeym Williams for referring me to Auto USA!

Tr
Review №32

Wonderful service love my car

Ka
Review №33

Gina is great. I have purchased several cars from AutoUsa and have always been extremely happy with them!

ar
Review №34

Ms Gina was the absolute best. I have already recommended all of my family and Friends to her. She will most definitely get you in the car you want without doubt. Her great smile and friendly personality goes a long way. Thanks AutoUSA family for everything.

D
Review №35

Worst dealership to purchase ANY vehicle from. They dont work with you in anyway good or bad credit as well as towing your vehicle without notice. Also, their tow truckers steal object as well as money out of your car upon repo.

Co
Review №36

If you looking for a beautiful and yet friendly saleswoman Ms. Gina Garcia is the woman to see for sure. She will get you in a car and will work with you as well. She quick with getting you in a car, no all day process 2 hours and you driving off with a car. Thank you GinaUSA please go see

Jh
Review №37

There are truly not enough starts to give AutoUSA, especially with Gina being here!! With no voice Gina was extremely helpful and went above and beyond. Her honesty is what made her stand out and she will not waste your time!!! So if your in need of a car, let me add an UP TO DATE 2018, 2019 model this is the place to be and Gina is the person to go too!!

Ro
Review №38

Gina Garcia was absolutely amazing salesperson. I walked in thinking I couldnt get a decent vehicle, she absolutely blew my mind with my dream car. I recommend this dealership especially if you doubt your credit score. They wont let you leave without driving away, and of course my wonderful saleslady Gina Garcia, tell her Rose Estrada sent you!

Al
Review №39

Best Auto Place To Get A Car!! Gina Garcia Got Me Into A Beautiful 16 Kia Optima With Low Miles And Affordable Monthly Payments! I Love It! If Anyone Needs A Car Come See Her Asap ♥️😊 Best Saleswoman Ever !

Co
Review №40

Ms.Gina was so nice and patient with me for my first car. Was very helpful and encouraging

Ri
Review №41

GINA WAS AWESOME!!! She was very informative, the process was so smooth! She got me in a car I love same day! I recommend coming to her!!!!

Ru
Review №42

Tagged along with my daughter and let me say, it was such a great experience!! Gina was awesome!!! She was straight forward and very attentive. I would definitely recommend this place if your looking to get into a vehicle👍🏼👍🏼👍🏼👍🏼!

Qu
Review №43

Gina is very nice, patient and helpful. I really appreciate her. I will definitely be seeing more ppl your way! Thanks a lot, Gina

Li
Review №44

Gina was amazing! I was in and out in under 2 hrs. The process was easy and I got a beautiful 2019 car with low mileage!

De
Review №45

Gina Garcia!!! Wonderful customer service, quick and easy process! Got me approve within sec! You have come see this amazing woman work her magic! Was able help me out with payments! Come to her

Ty
Review №46

Gina is the best! she was quick and efficient! Got me the car i wanted and with low monthly payments 🥳

Ta
Review №47

Gina was amazing! There was no hassle and I had been getting the run around from other places. Auto USA was forward and upfront and friendly. Gina was knowledgeable and provided all details

ro
Review №48

This place is amazing. They really want to help you get into a car. They really fight for you. I would recommend before coming to get approved for a car, make sure you are current on your other car payment

Ll
Review №49

This dealership made it a great experience to get a vehicle. Gerald Cartwright is absolutely the BEST car salesman Ive ever meet. He is truly one of kind with the BEST impeccable customer service ever. Thank you AUTO USA!! I truly reccomend this dealership for your next vehicle.

ab
Review №50

Gina was very fast and up front about what we could get into, therefore, making the experience a very smooth and easy one. This was my first purchase and it was great! We were in and out in no time!

Cl
Review №51

Great place to purchase your car from. Mr Gerald the owner and his team is wonderful to deal with. I will be going back there to purchase car #2

No
Review №52

Gina was GREAT! She got things done right then and there! I highly recommend her! Super friendly and patient with the whole process.

Ni
Review №53

We love Gina. She is amazing at her job!!! Thank you so much for such a easy process to get a new car. I will recommend her to everyone that needs a new car.

Wi
Review №54

I walked in and was greeted by a friendly man named Gerald. Good Fellow, But here is where it went sour. I wanted to get into a truck. I informed Mr. Gerald i was willing to put down for it. and take care of the interest for his Banker so that the owner will not worry about paying back the bank as i will only be paying the car price and no interest. The interest was about 6-7 thousand no biggie. But when I asked if they report to the credit agencies. The manager or owner or w/e he a big fella white man said no. And with that i walked out with my Bag of Dollars. I felt bad for Mr.Gerald as he foresaw a huge commission. Sorry guys you almost had me fooled. hehe good try tho. I would love my wasted time back.

Sy
Review №55

Just want to take to thank MS.GINA for getting me into a car 🥳🥳 didn’t take long for an approval AND I got a very cheap car note ‼️ DEFINITELY WILL RECOMMEND.

Ad
Review №56

Gina was excellent, she made the process so easy. My sister and brother in law have cars from here. I look forward to our partnership. Thanks Auto USA.

De
Review №57

Gina was very helpful and patient. Let me tell you about this lady.... With every turn or doubt she had my back. She helped me get my car and its a 2018 with 45,000 miles on my car!!!Thanks Gina!!!! You’te the best!!!

Di
Review №58

I absolutely love it here . Gina was great . She took her time and went through everything with me . I highly recommend this place. Gina will work with you and have you drive off the lot the same day . I am so happy.

Tw
Review №59

I needed a car for work and when i arrived here Gina greeted us and helped us with the downpayment i had. She worked to get us approved and get out with a new affordable family car. I highly recommend coming here and asking for her, she’s bilingual and a great person with a good funny (get-along) personality!

Je
Review №60

The atmosphere is friendly and welcoming right when you step foot on the lot. My sales person Gina is the best. I 100% recommend her. She along with her staff will do the impossible to make it possible that you are leaving with a vehicle of your choice. My vehicle I choose I feel in love with and am not disappointed.

T
Review №61

The best used car dealer in Irving for sure. I have known these folks for about 20 years. Would definitely recommend to anybody.

Ro
Review №62

Gina is the BEST!!!!!She met me at my car (I was being dropped off) and greeted me with a firm hand shake and a smile.GINA was gave a rapid response time to service requests, she responded to all of her customers feedback (positive or negative), she helped with self-service help documents, and a gave detailed information regarding the sale & purchase of my vehicle! THANKS FOR A WONDERFUL & PROFESSIONAL EXPERIENCE!!!!!!!Awesome ServiceRoderic Long

Kr
Review №63

Gina Garcia was great and the customer service was great . I’ve have been turned down in the past but here I got approved . No hassle and clean environment! Would HIGLY recommend Gina and AUTOUSA to all my friends and family !

La
Review №64

Come here!!!! Gina helped me get the car that I wanted!!! They will work with you on your finance! My car is 4 yrs old but great mileage and brand new condition!!! They work fast to get you in the car you want and they are honest and straight forward!!!!

Ca
Review №65

My experience was very very good! This is our 3rd car from them and we love it! Never had a bad experience at all! I highly recommend them! Thank you Judy and Gina wonderful combo!!!!❤😄😄

Aq
Review №66

Literally one day in here and I walked out with a car I never thought I’d have so soon! They truly care about the customers and work miracles! I love this place and would hope that everyone goes to them for their own incredible testimonial of this dealership

Sh
Review №67

The process was very fast and easy it literally took an hour with an approval in 10 minutes. I literally took an uber to them and left with a car. Gina was very helpful in assisting me with everything I needed to know and now I have a car to get to and from work in. Thank you Gina and I would greatly recommend Auto USA.

Co
Review №68

I had a wonderful experience at Auto USA. Very professional and curtious. My salesman Gina was very helpful and gave me all the necessary information I needed to purchase my car. I will recommend every looking for a car to Auto USA.

Bd
Review №69

Auto USA is hands down a great place to get a car, we have been coming here since 2007 and never had any problems with any vehicle literally not one. Gina our saleswoman is so sweet and you can tell she works hard at what she does! Everyone there deserves 5 stars and more!! Go check them out!! You wont be dissatisfied!!!

St
Review №70

Thanks to Gina she was able to help me get the car I wanted. I highly recommend Auto USA

Sh
Review №71

Just bought my first car from here. Good customer service. Nice selection of cars. And they really work with you. Ask for Gina

Ke
Review №72

Gina is the best she helped me a lot getting the car that’s affordable for me with good customer service 😊

Su
Review №73

Gina Montoya was instrumental in me and my wife buying our 2016 dodge ram today. The customer service was excellent and wait time was great as well. Im very big on time and I didnt have to wait too long.

Ad
Review №74

Gina has very great customer service 🥰🥰 with an great smile and she went over and beyond for my son to drive off with an car 🙏 THANK YOU GINAAAAAA

Da
Review №75

I had a VERY good experience! Gina is a true 5 star person! VERY professional and sweet. Made my day! Thank you!

Cr
Review №76

GINAAAAAAAA was the absolute best! She handled everything so well. I’m still shocked! I am so happy to have came in contact with her. Never dealt with a sales person so genuine. I highly recommend GINA!!!! Go see GINA ❤️ She literally will go above and beyond to get you into the car of your choice!!!🙌🏾

Ma
Review №77

Have bought 4 cars Gina has been my representative very nice and friendly.

La
Review №78

Today i was helped by Miss Gina, and she was very nice, and works fast getting you approved! I would highly recommend her, and this place of business!

Wh
Review №79

At first I was a little skeptical but after I filled out my documents the process was very easy and ongoing an i was in and out with my car in less than an hour thanks to the lovely Ms. Gina

Ja
Review №80

Mrs Gina @autousairving was Great and helped me tremendously, got me my monthly payment and the car I wanted. Great place to go!

ju
Review №81

Gina did an awesome job this is the 3rd car we buy here.

As
Review №82

Absolutely the nicest people and easiest way I have ever gotten a car at a super affordable price! We were working with Gerald who has been here for over 20 years, he did an awesome job getting us a great deal on the exact car we wanted. We will be back for sure!

Gl
Review №83

Gina!!! Omg she is amazing ! I would highly recommend her if you are in the need of a car! Amazing Service! 😁

Ra
Review №84

My dad recommend me this spot for a good car he has gotten 5 cars with them no problems. Gina is a great sales person. They take care of you and make sure you stay on the road. I just got a car from them great experience

NS
Review №85

Today was a Perfect day! My family has been coming to AutoUsa (Irving Location) for years, and even I have in the past before. I had the opportunity to work with Gina G for the first time today and she was just the sweetest. Truth be told I came here with the intentions of only looking...but because of how professional and understanding Gina was and the family felt environment she definitely gained a customer in me!!!! Thank you so much, if you guys are in need of a car, not only do I recommend Auto USA but also go see Gina G!!! She will help you out!!

Ti
Review №86

Walked in with only 700 to put down, and no state ID. Thomas and Jaime worked their magic and got me into an affordable car within a few hours. Forever grateful! Thank you guys!!!! ❤️

Am
Review №87

This place was great! Gerald was amazing, true to his word got me out of there fast with a new car that I love. I will recommend this place to family and friends. Thanks Gerald for Everything. I feel blessed to have met you.

Sh
Review №88

Brought my Mother to get a vehicle. Gina Garcia took care of her and we wasnt at the lot all day. We left overjoyed. I recommend coming and talking to Gina Garcia. Thanks for taking care of my Mom!!

Lo
Review №89

This is a great place to buy vehicles. My husband and I have purchased several from here and we have never had any issues with any of them. Gina the salesperson has always been extremely helpful in the process. We have recommended Auto USA to several friends and family members. We definitely will be back on our next purchase.

Ta
Review №90

ABSOLUTELY LOVE THIS PLACE!! Customer Service is Awesome. Always working with me never making me feel uncomfortable. Great job. And I love Judy She Rocks. Thank you guys. Stay awesome. Its hard to find that

Ev
Review №91

Gina was awesome. Her Great Customer service was a breath of fresh air. She explained everything thing efficiently and helped me secure some affordable insurance. To make the experience even better she always had a smile which makes any human interaction better. Thanks Gina!

St
Review №92

I recommend you buying a car from Auto USA. When you do so ask for Gina she is a very nice person, she will answer all the questions and explain everything you need to know. She helped my father in law get 5 cars out already. Great services 👌

Da
Review №93

AutoUSA is a GREAT dealership to work with. I’ve been dealing with them since 2016 and have nothing bad to say. I’ve paid off one vehicle with them and just purchased my second vehicle with them on March 4, 2019. I’ll recommend anybody to them, if you’re looking to purchase a new vehicle, go to AUTOUSATEXAS located in Irving Texas,1316 E Irving BlvdIrving, TX 75060United States; ask for GINA

KJ
Review №94

Gina is awesome! Never a complaint when doing business with her. Would gladly give more stars if I could.

De
Review №95

Gina was our Sales Rep. She was very polite and patient with us. She took her time in explaining everything to us and helped us make the right decision. I will definitely come back and refer family and friends to come see her.

Ka
Review №96

Thank you Gina Garcia Sooooo much for getting me & my son in a car i’m very grateful 🥰🥰🥰

Gr
Review №97

Gina she has been a very good salesperson I have bought several cars from Auto usa and Everytime I come in here she makes. Me feel the carizma. Of her wanting to help me .Get a car .strongly recommend auto usa so if you .are needing a good, dependable,low payments stop by and .See Gina thank you so much

Ja
Review №98

Came into today after 8 months of not having a car. Even with a repossession on my credit Gina was my angel and put me in a 2017 Kia Forte. Gina was/is the best sales woman I’ve ever met. She made the process easy and quick. She was/is super sweet. I am truly thankful for her and AutoUsa.

as
Review №99

They do not work with you and don’t care even with a pandemic ! Repo your car after one month DO NOT BUY FROM THEM !!

ja
Review №100

I totally recommend this place,they are very helpful very clean environment. They will work with you no matter what. GINA is the best! Very very helpful. Totally recommend her to do deals with

Information
40 Photos
100 Comments
4.8 Rating
  • Address:1316 E Irving Blvd, Irving, TX 75060, United States
  • Site:http://autousatexas.com/
  • Phone:+1 972-438-9191
Categories
  • Auto broker
  • Used car dealer
Working hours
  • Monday:10AM–5PM
  • Tuesday:Closed
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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