I just want to say that I didn’t go here often because there are so many options but I would stop in every now and then. Great selection for sure. Then one time I got a bad vape that was completely burnt from a brand I don’t normally buy. I brought it back around 24 hours later as we had went on a road trip right after leaving. I had not smoked any of it. The manager I think, a woman, allowed the associate to swap it out for a different brand. I was unsure if they would do this but knew it was worth a shot since I was being honest. Very pleased when they trusted me. I have not taken my business anywhere else since. Customer service is often lost in these times, I now trust this place with my business completely and am here 3-4 times a week. Good people.

Very friendly shop. All about making customers happy. Their prices on eliquid is on the higher side.

The best place to buy whatever you need. Barbie is always super helpful and always willing to give options depending on what your are looking for. Thank you again for the incredible service.

Needed some juice, picked this place because it’s close to business area. A little hidden, but easy to find. The guys were very cool, they knew exactly what I wanted when I asked. They told me about promos they were having which was cool. I think I’ll be coming here as my brick and mortar store now cuz the people are cool and it’s very organized

So glad that my favorite shop has Flums!!

Thought this place had a vast selection of e -juices from the pics. However, place is not only small but doesnt carry simple and flavored e-juices.

Great vape shop. I have been a customer of E Cig Emporium for many years and their service, quality of products and variety of selection has always been the best. All of the employees I’ve encountered are knowledgeable and more than willing to answer any questions a customer may have.

Great guys who know their stuff and will take the time to describe differences in Vape juices to vape pens and hands down have THE BEST prices around!!!! Seriously, dont go anywhere else!!!

Sold me defective/fake product. Refused to return when I took it back to them. Definitely will buy from any of other shops around Irvine next time.

This has been my go to vape store for years. The people working there are always super nice. They have a great variety of juices and vape products.

Good prices and friendly

Definitely lost my business. Sold me the wrong cartridge, destroyed my battery, refuses to take responsibility over 5$. absolutely cheap and dishonest people.

Amazing service. Barbie was so helpful and sweet.

Great price, puff xtra is $20 or sometimes $18 but some other places sell it for 25. Also staffs are very nice too. Glad they keep such a competitive pricing in Irvine.

Pretty disappointed with this place. I have had a couple bad vape pens that I bought from here and they really dont care. They say if it is more than 24 hours you are out of luck. No help or suggestions. Just can I sell you another one. I have gone to a few of these shops and this is the worst I have seen if you have a problem. They really dont care.

Place was clean and helpful. Barbie the girl that worked there was extremely helpful and should be considered an asset to the shop. I always love when there is a person like her at any place I shop, Amazon maybe cheaper but it cant get the product in your hand and you out the door with a smile on your face. I will be going there for my services juice and coils etc. I havent had a cigarette in 2 hours... thank u emporium

Sells bad products and refuses exchange when you show them the damage they caused. Will not go back ever.

Stellar service. I forget what the guys name was but the first time we came here the service was second to none. At first I thought it was over exaggerated welcome/ reaction but every time we come in he’s full of energy and really helpful. It’s definitely genuine. Most vapes shops are intimidating and at times I feel inferior to the “vape pros” Came here and felt comfortable the second I walked in. I go here to re-up on vape supplies every other week with my co-workers. Great environment great service.

Sold me fake defected cartridges. Destroyed my device. Took it back and showed them, said they dont care. Wont go back.

Extremely knowledgeable staff, helpful friendly amazing crew here you feel like your visiting an old friend when you come in its that comfortable of a place to shop for your vapes

Awesome disposable selections with great prices

Employees are super helpful and very kind! This is my go to store!

The staff was super helpful and kind, chill place!

Amazing customer service. Knowledgeable staff .

This was the second stop of my day in search for a new vape. Once i arrived there i was introduced by two very nice people. he not only helped me step by step in picking out the best functioning vape mod that i needed but also helped me fit my price range i was looking for as well. Not only did i purchase a vape from him but i also got two separate juices that i fell in love with. One one a Horchata flavor and strawberry milkshake flavor as well. The best part was when i bought a battery it was dead so he actually gave me his very own battery while mine charged and said next time you come back bring it back and ill switch it out. Well i didn’t go back for about 2 weeks and when i did he not only remembered me but still gave me my brand new battery fully charged. If you are looking for anything vaping this is the place to go.

I don’t personally vape, but love this shop - the staff (Nico!) are awesome and prompt, their prices are on point and they carry a wide selection. Two thumbs up!

Very good vape shop definitely had a great line of products and juices! I enjoy the staff and friendly environment. Manager is very helpful and every person knows their stuff! the pricing is fair and reasonable they have an rewards program!

Staff was friendly, helpful and they really saved us in a pinch. The selection wasnt great, sadly. They were kind enough to advise us of the upcoming flavour ban, which is appreciated.

Dishonest merchant, dishonest business, defective products

All I have to say is this place is great. Really good customers service and product knowledge. Not only that, prices are great cant beat them.

Excellent place. You can try juices (ZERO Nicotine ONLY. cool)Personable staff and super knowledgeable! Love going here. Affordable cartridges

I love this place, it is my go-to in Irvine for vape. The staff is knowledgeable and friendly. They have a huge selection at the usual prices. Please note that since the new dining plaza has been added to this complex, parking is nearly impossible. The local offices blockade their lots in the evening, so that may not be an option even if you are looking to run in and out.

Not many Vape stores in Irvine. This place is nice and styled well, prices are on par for a walk in and the staff is wonderful. Highly recommended.

Was an awesome experience

So I bought a mod from here and it broke a week later (obviously not their fault) so I came back to return it. Not only were they super kind all around but they gave me multiple options instead of returning it, like definitely not necessary and out of their way. Ive had a vaporizer die on my a few years back and the shop basically didnt want to help me at all and were super rude about the situation. Never went back.Im not from the area but if I ever come back around there that will be my shop. Not only that but I forgot my batteries when I left and they flagged me down AND gave me a case for them so I wouldnt accidently short them. Seriously, so incredibly nice. Rare you get that kind of treatment. Not sure if they are owners (youre doing great) or employees (give them a raise 😜) but either way they were great. Only oversight was they told me that vaporizer was a common one and shops would have the filters which definitely was not true, hah, because I called literally every shop on West side of LA and not a single one stocked it. But honestly that was just a small oversight, just check shops around you have that filter or just go online and order beforehand. Anyway, I would definitely recommend them to anyone ✌🏻

Glad we have this store close by. Friendly people and always stocked.

Super awesome shop! Very friendly staff and great selection on hardware and juices. Check out their house juice!! 🤘

Wide selection, knowledgeable staff, good prices, its also a hang out bar of sorts. Cool place, will return.

I love this place. Great selection. Great prices. Awesome and friendly staff. No matter where I am in SoCal I will drive to this place to get my juice or parts. Loyal customer for sure.

Easy to find, guy who helped me was very knowledgable and knew exactly what I needed, recommended the U-key DazzVape battery, loved it!. They had a pretty nice selection and walked out of there a very happy customer, would go back again.

Got my first two devices there and also the first few juices. All people there are super nice and helpful. Great shop!

Everybody who works here is super friendly and awesome. Infinite samples for a dollar. Tons of juices. Best vape shop in the area.

Helpful and insightful customer service

Great people with best advice. Thank you guys!

Super friendly staff! Great prices!

Super friendly staff thats always ready to help! Very good selection of juices.

This shop is amazing! My girlfriend and I had an enjoyable afternoon hanging out with Renee and Matt as we tried a number of high end juices using tanks (Aspire Atlantis!) that are high enough quality to provide the true flavor of the juice, on a set up similar to the one I use on a daily basis.Comprehensive stock of very high end juices, including famous vendors like Cosmic Fog, 5 Pawns, and dozens more. Their house juice is actually phenomenal, and straight competition for the best juices Ive tasted from other high-end vendors (including the likes of Seduce Juice, Bombies, etc.). Wonderful selection of equipment too.Perfect way to try before you buy, with a delightfully friendly and knowledgeable staff. After so many bad experiences in brick and mortar vape shops, this was a breath of fresh air. Or delicious vapor, I guess.

Couldnt find it anywhere. Google maps too me to the address apparently but nowhere to be found. You guys need some signage otherwise you wont last long.

The crew here are very nice and know their products well. If they dont have something, you can place an order and they get back to you rather quickly when your order arrives in store.

Best Vape shop on the planet... Ill never even think of going anywhere else. Great selection, excellent service and awesome people.

Awesome store, the best one Ive been to in Orange County. Great selection and extremely nice and helpful staff. Will be back soon!

Incredible Prices! This is a Great Place to get Juice and Vapes! I drive from Irvine Just to get my juice here!

Quick, knew what flavors to suggest based on a few interests I mentioned. Amazing pricing.5/5 would shop again.

Off the charts great service, but a little lacking in selection.

Went the other day to get myself a begginers set up and the staff was super helpful. The guy Saif who helped me did a great job of explaining how everything works and was able to help me find the right setup and ejuice for me.Wish I could give a 10 star review for that guy alone!

Very nice people and a great place to get started on vapor..

Hands down the best vape store NA. It starts with the excellent customer service, Barbie, Saif, and Matt are beyond knowledgeable with the most up to date flavors and gear. Always welcoming with a big smile, greeted by my name and they always remember the flavors that I like. Its a positive environment and that shows the great management. Always stocked up on the best juices, and most popular gear. If ever needed something out of stock the manager Barbie notates and orders it based on my request, like where else do you get this kind of top service. And to top everything off its a beautiful store, chill music and nice setting and great location, plenty of parking. Needless to say once you go to ecig emporium you never go back. If you vape you have to be here!

Excellent service. Exceptional knowledge of product. Great to chill and learn.

Nice and clean vape shop and the Staff was very friendly. I would definitely visit again if im in that area

Great selection and the staff is very helpful

WHAT A NICE And Wonderfull Experience. THIS PARTICULAR STORE Has definitely got one of the Best Employees. VERY GOOD PEOPLE. GREAT PEOPLE AND Great staff. I DEFINITELY GOT An expert advice and help with my “Brand New Vape Machine,” as i’m Completely clueless about “Vaping In General.” NOT ONLY THAT They definitely helped me in finding one of the best “Vape Machines,” as this is my first time purchasing a “Vape Machine,” ever.

Great customer service and knowledgeable

They always take care if me here !

They actually let you sample! What a great place!

The staff was very helpful with the questions I asked

They have my favorite juice, and its a decent selection, but they sellout too quick every week and I have to wait until next restock. At some point just over order enough quantity already!

Bought a Snow wolf here, next day it crapped out on me, emporium changed out no questions asked. Good service, awesome people

The customer service is great, very knowledgeable people and high quality products

Super helpful with setting up my new piece since Im clueless with vaping. Definitely going back!

I stopped by this store last weekend with my girlfriend because it was very close to where she works. This is definitely the premier e-cig shop I have been looking for since I moved to California. The store is classy and clean and, unlike some other e-cig shops Ive been to, I dont feel like an outsider merely because I dont have tattoos...though Im sure youd be just as welcome if you did.Paul, the owner, was very knowledgeable of his product catalog and was able to answer any and all questions without hesitation. He mentioned that he recently starting working on his own line of juice and since I wasnt in a hurry, I gave it a try. For the first time since I started vaping 4 years ago, I tried a non-menthol that I actually liked; so much so that I bought 2 more Kayfun tanks specifically for his berry and custard juices that his assistant coiled up for me for free..though I tipped her because she was really informative and quick on it.All in all, this is the store Ill be going to exclusively for my e-cig needs. The price, staff, and store were top-notch and exceeding every expectation in every way. This store has set the bar...and they set it high.

This vape shop has it all! I was really impressed with the wide selection of vape juice they have here. Something like 200 flavors, and you can try them all on Kayfun tanks! Ive never seen a vape shop do that. The store is really nicely set up, and the staff are all really friendly. The owner has been there every time Ive come in, and he knows me by name now and even remembers what e-juice I like the most. I have to give a shout out to the builder they have on staff there. Brandon the builder is really helpful, and knows his coil builds inside and out. I asked him to do a quad coil for me the other day and he nailed it out in under 10 minutes. I work nearby in Irvine and Im able to get in and out of the shop with a new build on my lunch break.TL;DR Best vape shop Ive been to, and Ive been to a lot. Kayfuns for testing? yeah.. /micdrop

Great service and variety.

Great service, with super helpful staff.

Great staff and large selection!

Great selection, very helpful staff!

Super helpful staff!

Good selection and service

Very helpful

3 30ml for 55 bucks.

Horchata simple the best!!!!

Friendly and rad.