My wife introduced me to Cotton on and her clothes are really cool. I think its mainly for women but I would be open to wearing this if they made mens clothes. Not too crowded when we went and looked like to have a very large selection of things to buy. Definitely check it out if youre looking for sweaters or hoodies or anything really comfortable

What an unreal experience shopping here. I have been a long time cotton on customer and came across this girl who calls herself a manager. She set quite the example for her employee who continued to mistreat me.I was doing a return and a purchase. Had a tag on one item and not the other. Was dissatisfied with the material quality of one of the items and showed her the manager the receipt. She said no exceptions even for the unworn item and refused to return or exchange for the same item. She did this with an attitude and I asked to speak to manager where she said I am that. I asked for the number to corporate she said Google it. Then her employee came to assist me in the rest of the return because the manager walked away and she treated me like a nuisance. She threw the receipt at me and I asked her why she did that then she denied doing it and shunned me off. I asked for their names and they denied to give me just their first names. It was quite unreal. I was there with my daughter ready to buy more items. I’ve never been treated like this ANYWHERE. I will never be coming back to this location as long as these two are here. Here’s the manager and her employee for reference.

Good shopping experience nice clean store. Very good service and good personal. Very knowledge about the merchandise.

Always there is a hug and big line and only one cashier by the cash register! The other staffs even the managers and whoever is in charge, just walk and look at the line!Hope they understand that can help costumers faster and do not wast time!I wont back here definitely just because of the staffs! I love Cotton but not this location!

Customer service at this location is zero. I had to seek out an employee for help with finding a size even though we were the only customers there and they were like four employees . No one even acknowledged us. As I was sifting through a rack trying to find a size I looked up and made eye contact with an employee who promptly looked away.I realized that my phone was dead while I was there and I knew my husband was probably looking for me. I asked the employee who was wearing a blue tank top under a striped button-down shirt ( she may have been a manager) if there was a charger in the store that I could plug my phone in. Her reply was I could go purchase one at target. What a strange thing to say, I obviously know target sells chargers. After that I shopped a store a couple stores from them and they were happy to charge my phone long enough for it turn on.They did have cute stuff at a great deal which is why it’s two stars . I would have bought more if I had a better experience.

Trendy and affordable. Cute stuff we dont have in the Midwest

I thought the store was cute and the staff was friendly.She signed me up for a discount thing but didnt tell me I wouldnt be able to use it til the next dayAs it turns out. I actually had the coupon code qithing 13 minutes. But we had already moved on by then

Big store not too crowded, my daughter found a few items she liked!!

Good selection of colors and sizes for loungewear and swim trunks. The only thing is they dont have mirrors and the dressing rooms are closed. But the return policy is easy and fast.

The employees were extremely helpful.

Great selection and everything is super comfortable. Its best for fall and winter months.

Looks nice from the outside, but average quality and everything is pretty much the same.

I love this place. Cute comfy clothes at reasonable prices.

I like it area

Everyone is rude. They wouldnt return items from location in LA because the tax was different. If you buy online items that are on promotion you cant return them as well even if they dont fit. Half of my items were delivered in poor condition(extremely wrinkled) the beach towels ordered were extremely thin And felt like a velour track suit instead of terry cloth. I wasnt able to return them as well because theyre accessories. I totally understand have strict return policies on clothes purchased in store but to restrict items purchased online is just ridiculous. If I would have known the quality of some of the items prior to my purchase I wouldnt have ordered them. The girls in the store were terrible told me to leave before I was done explaining that none of that information was stated on the online receipt, they kept pointing to the in store receipt and the sign on the register(which is pretty much hidden also) they wouldnt give me their names and said to call customer service. This experience reminds me why I shop at Nordstroms and spend the extra money. At the end of the day I understand that people abuse return policies but when items are unworn with tags and I have the receipt well with the return policy it would be nice to be treated like a human and not told to leave like Im causing a scene. Also something that was so frustrating was that the store manager rolled her eyes twice interrupted me and didnt take into account that the policy she was telling me wasnt printed on my receipt. She also told her employees not to give me her name over the walkie talkie. I loved grabbing my households basics from this store but will now spend the extra money else where just so I never support this brand.

Fun shopping and stuff here, the sale prices are awsome!

Store had great value on overstock items

Good clothing, reasonable prices compared to most.

I love this place... i like the jeans cuts

We love the store.

Super soft material and great price

Like this store, nice salesteam

They wont let you return any clothes that you bought on sale, no matter how bad the quality is.

Food was awful

Takes are misleading

Lots to see

There are so many things to see

Okay, he recommended them