user
Tires & Wheels Direct - California
2222 Michelson Dr Suite 222- 222, Irvine, CA 92612, United States
Appearance
Tires & Wheels Direct - California
Comments
VE
Review №1

Ralph was very helpful with getting me the wheels and fitment that I was looking for for my Toyota Tacoma. I had canceled one order because I wasn’t sure if they would work or not. He had me call him and had it worked out in about 10 minutes. Thanks again.

Aa
Review №2

Ralph was super helpful getting hands on wheels that were back-ordered. He provided frequent updates and was able to get me all 4 wheels as soon as they were available. Great customer service - highly recommended!

Is
Review №3

Felix will take great care of you. He’s all about the details and will help you find the best wheel and tire package to fit your style and budget criteria. They absolutely care about the customer and make sure to follow up to ensure that every detail is covered!

So
Review №4

Hands down awesome customer service. Ordered a set of rims. Good quality rims fast shipping and Ralph threw in a free set of lug nuts. Definitely would buy again from them.

Se
Review №5

Highly recommend Tires & Wheels Direct! I search for a set of wheels for 2-3 months with no luck. Ralph was super helpful, sent me different options, and got my wheels quick! Thanks again!

Da
Review №6

Ralph was extremely helpful in a difficult situation. I had originally chosen rims but because of shipping and production lead times, it was going to be another 4 months to get them through another vendor. I called Ralph and he answered right away and texted me options of what he had in stock while we were on the phone. I picked my preference and Ralph had them delivered to me in 2 days. Just WOW is all I can say. If you need wheels reach out to Ralph at Tires & Wheels Direct. Best customer service I have received from anywhere in a long time!

Wa
Review №7

Rene went above and beyond to make sure I got what I was looking for and answered my many questions. When I ordered my rims, the process was very quick. Rene sent me tracking information right away and I got my rims within 3 days. Highly recommend using Tires and Wheels Direct.

K0
Review №8

Awesome Service! The sales Rep. Ralph went above and beyond by communicating with me directly and help me even when the original wheel I ordered thru Amazon was out of stock. Ralph did everything possible to get the wheel and color I wanted. Also, Ralph keep me updated the status of my order all the time. If I don’t response thru text he calls me to make sure I got his message regarding about my order. He communicate with me from placing my order until I received my wheels. Extremely and Highly Recommended! Thanks Ralph for your help!!

MC
Review №9

I bought a set of Black Rhino Chamber wheels for my 2020 Rav4, Im very glad to meet the designer which also happened to be the owner of T&WD.Ralph was very humble and was helpful along the anticipation of my wheels which was on back order at some time..He did his very best to make updates and made me feel confident with my purchase as I already have set my mind with those specific wheels. Like I said it took some time but it was worth the wait!Best customer service! I would definitely recommend this Tire and Wheel shop to my family and friends.

To
Review №10

Ralph and team got me hooked up with the exact American Racing wheels I wanted / needed. Wheels fit perfectly and the shipping was fast with no issues at all - 5/5 would deal with them again!

My
Review №11

Excellent customer service! Great prices! Super quick shipping! This was my first order but won’t be my last. My car looks awesome with these wheels! Thank you!

Ar
Review №12

Amazing. Dealing with these guys was so easy that im definitely coming back. All questions answered quick and they made sure of the wheel fitment also sent me free lugs to match. Ralph also got my wheels delivered really quick which i was surprised.

Ma
Review №13

Tires & Wheels Direct is a top notch company. I was looking for new wheels so I started viewing/visiting auto parts & tire stores. Information/availability was inconsistent non who would contact American Racing direct.. searching the internet I found TWD..Ralph & Felix were awesome in assisting me in finding the wheel I wanted with the specs required..They set up shipping to Hawaii, gave me port info and contacted me when wheels arrived. Not many companies would go to the extreme that this company did..Company & Customer Service gets a 5 *****+ rating from me. Need tires/wheels contact TWD.

Br
Review №14

Ralpha is amazing and very helpful! I will continue to refer all of my friends ! Highly recommend

Ja
Review №15

I wanted to pass along a huge thumbs up to Ralph at Tires & Wheels Direct; his customer service is outstanding! I first contacted him after trying to purchase a set of Fuel Blocks from Tires and Wheels Direct through Amazon. There was a mix up in that the rims showed in stock but were actually still backordered. Ralph went out of his way to rectify the situation and kept me updated about their new arrival date. He gave me a great deal when they arrived and threw in some lug nuts to boot. The new rims arrived as promised and the packaging was outstanding. They were turned out awesome and I couldnt be happier. Thanks again to Ralph and TWD!

Pa
Review №16

These guys are great, I had a positive experience with them. Rene answered a bunch of my questions for me prior to my purchase. I got my Method wheels hand delivered to me the following day. They went above and beyond to make sure I was happy. They included the hub centric rings and a lug nut set at no additional cost. Really smooth and easy to deal with. I will be dealing with them again. Thank you. Recommend A+

Be
Review №17

This is an amazing store, and specifically the people who work there; I want to thanks to Mr. Rafael for the great experience the I have buying a few parts for my car. He was very professional, politely and very experience in picking up the rights and best parts for my Nissan 300. Thank you very much for your service. Great job.

Co
Review №18

Great customer service. Felix went above and beyond to make sure that I was satisfied with my purchase. Would definitely buy from here again.

fs
Review №19

This was the first time I delt with this company I wanted these special wheels I spoke with ralph.he turned me on to these other wheels that were amazing he told me trust me .I gave him a chance and I did ..this guy was fantastic he new what my 74 roadrunner would look with these wheels they look awesome. I own 8 classic car.this would be the only place I would go to . Im very happy with this merchandise .thank you Ralph for making my car look great and for a great price.you will be hearing from me again and my friends. Rudy

Ev
Review №20

Awesome customer service Ralph went above and beyond to help me out, Black Rhino York 17x9, -12 offset

Br
Review №21

Great customer service and super knowledgeable! My truck turned out amazing thanks to thier expert knowledge. I Will purchase all my rims from this place from now on.

Ro
Review №22

Ralph was great to deal with. He was very professional and called us before he shipped out our wheel to verify size so we knew the side would fit. Great communication and follow up A+

Tr
Review №23

After spending a countless amount of time trying to decide what wheels I wanted to have on my car, I was then tasked to find a seller that could provide me with the spec I needed + availability. After discovering Tires & Wheels Direct, I made a quick phone call to them and connected with Ralph. My wheel/tire experience from here on was effortless and amazing. After speaking with Ralph for some time, he provided me with some great tire options that would go well with the rim I choose, which ended up being and looking better than I had ever expected. Once a tough decision was made, I completed the purchase - Enkei RPF1’s 18x9.5 +15 wrapped with Firestone Indy 500 255/35/18. I was even given the option to have these tires mounted and balanced on the rim. What more could I ask for?! Now to the part I thought would be hard, but was instead made seamless - Shipping. Due to me being overseas in the Cayman Islands, I have to get purchased items shipped to a Freight Forwarder in Miami, and then forwarded overseas to me. What may sound like a difficult process of shipping and logistics, was made quick and easy due to the help of Ralph! He also ensured that the wheels were well wrapped and packaged to ensure that they wouldnt be damaged during the long transit. I was also kept updated through each step of the process; from purchase straight up until delivery. Well, after traveling halfway across the world, I am happy to say the wheels are finally in my hands - AND I could not be any happier with my decision on both the wheels, and choosing Tires and Wheels Direct! 10/10 and I wish I could give more than 5 stars!

Do
Review №24

Overall amazing customer service! Went above and beyond to make sure I was taken care of. Ralph called me the day i ordered to let me know the product was back ordered and got me a different set (which I turned out loving) + everything I needed to install them for the original price I payed. Highly highly recommend!

Ti
Review №25

I have a Mercedes SLK 350. The team at Tires and Wheels Direct found a very difficult chrome rim within an hour and beat the next best price by more than $100 for the set. I highly recommend this group of talented business people if youre looking for high-quality, low prices and immediate service.TTT

Em
Review №26

I had great customer service provided by Ralph he helped me with my new tire purchase and explained in detail about sizes and brands and what was the best figment for my 20x9 (+1 offset) Fuel Assault rims thank you so much for all your help Ralph! I highly recommend Wheels Tires Direct they have great customer service!

Ka
Review №27

GREAT EXPERIENCE!!! I ordered wheels for my Cadillac online during normal business hours....Ralph called me over the weekend to let me know that the wheel I had chosen was not available. He spent nearly an hour looking up and giving me options to fulfill my order. OVER A WEEKEND! That is true Customer Service! He went over every scenario on wheel size and even sent pics of what wheels would look like on my car and Triple checked bolt patterns for certain fit. I cannot say enough good things about my personal experience with this company! I will MOST CERTAINLY be doing business with them again! Ralph, you made my car look amazing! I appreciate you and all your help!!! 100% RECOMMEND!!!

Me
Review №28

Ralph was great! Our rims were backordered, but he kept us in the loop and took personal responsibility for communicating and getting them to us at a great price. We are in rural Alaska, so it took a while to find the right rims for the right price, Ralph did everything he could to make the process go as smoothly as possible and we will definitely recommend and contact him for all our rim needs.

Br
Review №29

Ralph was awesome. He hooked me up with Avid 1 SI02 rims. Excellent communication and service. Highly recommend everyone shop here for the best price for rims.

Sh
Review №30

Felix was awesome. Customer service is top notch. Highly recommended. Double thumbs up to these guys.

Ke
Review №31

Amazing Service! I Received my Wheel super fast, Would recommend them to Family & Friends. Ralph was the Person who helped me and He did an Awesome job! He made this process a lot easier and Faster. Great customer service 100/100

Ar
Review №32

Ralph helped me select the right size American Racing wheels for my 53 Ford. Ralph knows his business well and is a pleasure to deal with. Many thanks Ralph and much success!

Ch
Review №33

Ralph gives the best customer service! Best ever from anywhere. Made purchasing my rims a breeze. Would purchase from Tires and Wheels direct again!

Co
Review №34

Ralph went out of his way to help me find wheels that would work perfectly and look nice for my truck. He spent the time to go through his inventory and find the best wheels possible. If you need wheels or tires at a good cost with great customer service look no further.

J.
Review №35

They worked with me to find a wheel that was available, fit my 2021 chevrolet 3500 dually and met my appearance requirements. Got them to me fast and at a great price when Discount Tire told me it was a 6 week back order. Will definitely contact them first for my future wheel needs.

We
Review №36

I contacted Rafael from Tires and Wheels Direct to inquire about getting the rims on my 2018 Mazda 6 Signature sedan chromed. He was personable, knowledgeable and experienced. Rafael gave me a quote and time frame for the completion of the work. He kept me updated during the process, sent photos and even brought my vehicle to me upon completion. It took about 7 days, which is what I was quoted. My rims look fantastic. The work was beautifully done. I was beyond impressed. I highly recommend Tires and Wheels Direct.

Ky
Review №37

Great customer service, after I sent my order in they reached out to me to make sure the rims would fit the size tire an bolt pattern of the truck I was buying the rims for. They also worked very well with my while I was deployed over seas. Great price for quality products and customer service.

cl
Review №38

Ralph is absolutely the man you want to be working with if you want to buy some wheels. His communication is transparent and his customer service is off the charts. Don’t buy your wheels anywhere else, you’d be making a mistake.

Jo
Review №39

This guy went above and beyond to make sure I got a good deal on my wheels. Even gave me 2 extra lug nuts to make sure I was all set. This is the kind of service to expect when working with Tires and Wheels direct. Smooth and easy with multiple channels of communication. Thanks again! More orders coming!

Ma
Review №40

I was in a jam over here in Massachusetts. I placed an order and called immediately to ask for expedited shipping. When I called, they steered me in the right direction for a tire that better fit my application and shipped it out same day. I got my tires wicked fast considering their coast-to-coast trip, got them on the car, and they look/work perfectly.They definitely will be getting all my future tire orders. 10/10 this is your place for tires. Service is amazing.

Le
Review №41

After an accident I went searching for 1 replacement tire to match the remaining 3. I came across Tire and Wheels Direct and placed my order online. The next day I was contacted directly to confirm my order. Unfortunately the tire wasn’t available but the representative went above and beyond to search with his distributors, vendors, and industry contacts to hunt the tire down. The following day he found the tire, sent me the invoice and had it shipped. Some of the best customer service experiences I’ve had, especially when it comes to online companies. Great communication… felt like dealing with a local neighborhood shop!

Ra
Review №42

I had a wonderful experience with sales rep Raphael in Santa Ana, Calif. Was very knowledgeable about proper wheels I needed for a hot rod project. I will definitely you him in the future. Hes great asset to your company. Thanks again. Randy

Ma
Review №43

Called in order & representative was awesome! He verified rims I was looking for were in stock. He also stayed on the line to make sure I received my order confirmation & payment receipt. Will order thru them again!

Be
Review №44

Rafael worked very hard to fill my order, keep me updated when I would have my wheels. Great service and price. Rafael very helpful.

Za
Review №45

I had some issues with what I ordered on Amazon. I bought some rims that showed to be in stock, but found out later they didnt have them. Ralph reached out to me directly and told me the problem. I initially thought I was getting scammed...He offered to cancel the order if I wanted, but gave me an alternative option that very closely replicated what I wanted. He communicated with me well and sent me some pictures of what I was going to get via text. He did a very professional job with the modern tools at his disposal. He also threw in some lug nuts and caps to help make the ordeal worth the hassle. I received my order as promised and the rims look great on my truck. I am very happy with the rims and with the customer service. I dont know much about their business, but Ralph is the man. He made the experience great.

Re
Review №46

I was on Amazon dot com looking for some wheels and tires for my 76 oldsmobile 442, the ad I found was for 7 wide fronts from tires and direct. When Amazon failed to let me know that the wheels I purchased wernt in stock, Ralph from tires and wheels direct, reached out through email and let me what was going on. I ended up getting 10 wides directly through them for the same price I paid for the 7s. So I got 8s on front and 10s on back.i love that stance it gave my car better then the 8s and 7s would of. Customer service is great. Got my wheels on time. No complaints will buy from Ralph and tires & direct again 10xs over!

Ky
Review №47

Order some rims off amazon. Had to cancel it. The actual business called me personally about it and asked if we wanted different sets of rims. Got us hooked up on some enki td5 for a stealer price. Honestly the best service Ive ever had. Shipping was fast. Literally after that phone call, it got paid thru amazon pay, and came literally in 4 days. Will contiune to do business in the future.

Wa
Review №48

Yo honestly the best wheels and rims shop in the OC my boys Felix will hook you up great guy will find you exactly what u need

Ri
Review №49

Although we had some shipping issues with one piece of the shipment, Ralph stayed on top ofI LOVE the wheels and awesome priceI will be back for my other vehicles.

No
Review №50

I had the pleasure of dealing with Felix. Since the beginning he has listened and gave me options on what would fit properly and look good. Any questions I had he quickly and accurately answered them. Wheels arrived quick within 3 days and helped me with everything else I needed. I highly recommend this shop and if you can talk to Felíx who will make sure you will be taken care of

Er
Review №51

I had a great experience working with Ralph on getting the wheels I wanted. Though it took a few months to get them (due to factory delays), Ralph was patient with me and kept me updated through the entire process. Thanks again, I am so happy I waited and got the exact wheels I wanted.

Ca
Review №52

We ordered online, (live in Florida)not knowing what we would get. Awesomely surprised and packaged with care. Ralph made sure we were satisfied with the purchase, and assured us we would love the end result. The rims, and first class customer service was superb! We get compliments every single day. I must say, they do look good! Thank you Ralph!

KA
Review №53

Initially had an issue with an inventory mishap. Called and talked to Ralph, he was quick to solve my issue, and had my wheels sent directly to my address in a timely manner! Thank you.

Je
Review №54

Everywhere I ordered my rear wheels they were on back order. Rep called me and he found me a set within a day and had them to me within 2 working days. Awesome customer service

Mi
Review №55

Worked with Ralph over the phone to resolve an out of stock issue. Great guy to work with, got me taken care of with hardly any delay. Would highly recommend these guys.

al
Review №56

Ralph was awesome! Unfortunately the wheels that I got were out when I ordered so he took the time to talk to me and figure out what he could do! He found some in silver, ordered black, the rims came in quick and they look awesome! Thanks for making this an easy experience!

Do
Review №57

I shopped around for a couple weeks looking for new wheels and tires. I looked at reviews, pricing and inventory quality. I wished I started with Tires & Wheels Direct. They got me the best deal with no hassle. Ralph there was great to work with I will certainly be back. I bought some 16” Method 502 wheels and Toyo’s AT3 tires(225/70/16) for my Outback and they are great!! I have tested them on snow, mud and sand no issues at all, great traction. Best of all no road noise like some other A/T tires. I highly recommend working with Ralph at Tires & Wheels direct.

ma
Review №58

When a set of rims I ordered became unavailable, Ralph went to great lengths to offer upgraded options for me to choose from at the same price of my original rims I ordered. The customer service he provided can only be described as Outstanding. Thanks to Ralph when I am looking to buy rims for my wife’s car, My first and only call will be to Ralph. The rims I received were fantastic.

Li
Review №59

Some of the best customer service that i’ve ever experienced. They are so thorough and patient it’s insane. My dude Ralph needs a raise! Thanks again, 10/10, would recommend for any of your wheel & tire needs.

Mi
Review №60

Ordered online and gave them a call with some questions. Ralph was quick to answer all my questions and concerns. He really took the time to listen and made sure my needs were met. Got my new wheels installed in less than an hour. Extremely professional and just felt cared for during the entire process. You will not regret your purchase form here. Will definitely return for future purchases.

Br
Review №61

Ralph was next level on customer service! We had some issues with wheels and back orders due to market conditions outside of his control. He was texting and calling me and updating me all the way through. At the end he took such great care of us on a new set of wheels. I have never worked with anyone that cared about his customer base like Ralph does. This guy takes service to a new level you won’t get with any other company! Tires wheels direct is fantastic and I will be back!!

Tr
Review №62

Felix is awesome! The customer service I received was great. He kept me updated through the entire ordering process. I will definitely recommend Tires & Wheels Direct.

Ka
Review №63

I was so impressed with the customer service Ralph gave me! Its so hard to find rims and tires that ship to Hawaii. He made it easy for me to understand and even gave me a number so I could call him directly and be notified of the upcoming steps. Would totally recommend and buy from again!

Br
Review №64

The absolute best products, prices, communication, and customer service I have ever ever experienced! These guys know how to take care of their customers and they have gained my business for life. Highly, highly, highly recommend! Keep up the good work!

Jo
Review №65

Just got my wheels in this morning they look SICK!! Again I can’t express how stoked I am to put these on my car, beyond by far the best service/customer service I’ve ever received by any automotive company. Your help with everything was amazing and on point and I appreciate you working with me in finding the wheels I wanted I know I was pretty difficult and set on these wheels man but seriously Ralph you knocked it outta the park with this one. Much love fam thank you🤙🏼💯

Mi
Review №66

I had been looking for wheels for my Ram 2500 for awhile. Then I came across method brand HD wheels. I had been looking online for sometime and would email the companies that were selling them to see if they actually had stock. Most did not as Covid had delayed the world in manufacturing and shipping of items. I called emailed Tire and Wheels Direct to see what kind of stock they had. They replied that they had stock and to call for more information. When I called I had talked to one of their salesman, Rafael Rubio. This guy was great, no pressure to buy and had a lot of information on the different types of wheels they had. Rafael also let me know that they had just received Some of the Method HD wheels I was looking for. He told me the sale price and it was 20% less then any other store. In the end I was able to get the deal I wanted and at a price I wanted. I was very happy with Tire and Wheels Direct as well as Rafael Rubio. He provided me with a sense of reassurance that he and the company he worked for were ethical and on the level. I would highly recommend Rafael and Tire and Wheels Direct if you are looking for wheels for your car or truck. They will treat you fair and right.

Br
Review №67

The owner is very nice and went out of his way to drive my new lug nuts all the way to Riverside, which was 50 miles out of his way and to deliver my wheels to a different house location in Huntington Beach. You dont get customer service like this anymore.. Definitely, be getting more business for me in the near future..!!! Thanks again.

Pa
Review №68

Initially there was an issue with my order when I ordered through Amazon. But working with Ralph at Tires & Wheels Direct He got me squared away and went the extra mile to make sure I was happy. He gave me his personal cell # and stayed in contact until my wheels showed up. Very responsive to any questions. Never heard of this place before but I’ll check here again next time I need wheels or anything wheel related.

Do
Review №69

Great service. Went above and beyond to get me what I wanted. Will be dealing with them from now on for tires and wheels. I will recommend Tires & Wheels Direct to all my friends and family. Thanks for the great service .Donnie Coulombe

Ty
Review №70

Phenomenal customer service from Ralph! Being from a customer service background I can tell you that this guy ticks all of the boxes and makes sure youre taken care of. Im extremely pleased and will be coming back/recommending to others.He even called to discuss my order and make sure everything was good to go. He found something wrong with my wheel order (ordered the wrong fitting wheels) and helped correct it. Also have received order status updates every step of the way.

Ch
Review №71

I’m very pleased with my new rims, Ralph at Tires and Wheels Direct was very helpful. He made the whole process seamless, from shipping to wheel pickup from the shipping partner. I Will be recommendingTires and Wheels Direct to any friend needing new rims.

Jo
Review №72

Big Mahalo! Called Tires direct and spoke to Ralph on proper fitment of tires and rims for my 2015 Toyota Tacoma. Ralph was very knowledgeable and helpful. Ordered tires and rims from tires direct and had them shipped to Hawaii. Throughout the process Ralph kept me updated with pictures and tracking. We felt very comfortable dealing with Ralph and appreciate the integrity and value that he brings to the company. I highly recommend any one needing tires and rims to deal directly with him as everything went smooth from start to finish.Best,Joshua

Ju
Review №73

Received help from salesperson Ralph as to rim size, spacing and such . Highly recommended . Rims arrived quickly and look awesome on my Jeep .

Ch
Review №74

Excellet experience! They will make u happy!

Sh
Review №75

5 stars all the way! Ralph helped me out by getting the perfect wheels for my car. He knew exact size for my car and it looks great! Thanks for everything!!

ma
Review №76

Tires and Wheels Direct is legit. The owner Ralph made every step of the process very smooth. His attention to detail is outstanding. The wide selection and competitive prices are on point. Shipping from California to Hawaii through Aloha Freight Forewarders make pickup a breeze. The warehouse location is away from the shipping docks which eliminates hassle of lines at the dock.This was a great overall experience. Much Aloha and Mahalo.

Mi
Review №77

Ralph was extremely helpful and went far and beyond in making sure I got my rims after I ordered online. I loved the way he would stay in contact and would give me constant updates. Once again thank you Ralph.

Ly
Review №78

Excellent customer service! Knowledgeable and great to work with. Product arrived sooner than expected and I am happy with everything.

Ma
Review №79

1st I got it wrong. I got a personal call from this provider. He straightened it out quickly & hooked me up with just what I was looking for. Tires & wheels direct - you cant go wrong. Thanks

Ja
Review №80

Awesome customer service. Definitely going here again.

Ma
Review №81

A great selection of wheels, extremely fast shipping, and super helpful/friendly staff (thanks Ralph)!! I HIGHLY recommend T&W Direct for any and all wheel purchases!

Eu
Review №82

I highly recommend using Tires and Wheels Direct. Ralph was highly knowledgeable as to the product needed and a pleasure to work with.

Su
Review №83

I highly recommend Tires & Wheels Direct because of the excellent customer service and great prices. They get back to you quickly with any questions you might have. A special thanks to Ralph for treating us so well. I will always come here for my tires and wheels.

Ga
Review №84

Couldn’t be happier with my purchase! Ordered a set of wheels that ended up being too small for my 4runner with a lift and Ralph personally called me and offered me a different set that was way nicer, the right size and even cheaper! He even threw in free lug nuts. Shipping was easy, fast and cheap especially considering I live in Hawaii. I saved a ton, payed probably half of what I woulda spent buying a similar set up on the island. Without a doubt will buy again.

fr
Review №85

Great customer service placed my order over the weekend and it took two days to get to my house. They had my rims in stock and they even showed up 2 hours before the estimated time arrival. Would definitely recommend and would definitely buy from this company again in the future 👍🏼

Lu
Review №86

Great wheels and Tires shipped all the way to HawaiiHawaii residents you can get a great deal and have unique wheels too very pleased🤙🇺🇸

Gr
Review №87

There customer services is amazing. I had a problem with some rims I bought from them and Ralph contacted me right away and helped me out and got me great deal. I would highly recommend buying from them

Ko
Review №88

Awesome service, Ralph made sure I got a great deal and my new wheels came in the next day!

Ty
Review №89

I had such a great experience ordering my wheels and tires for my polaris rzr here! They had what I needed in stock, gave me a great price, and even delivered them to my house! Thank you again for the great service!

Ry
Review №90

I got some tires from Ralph, great experience, super nice guy and great customer service! Definitely coming back for my next set of tires!

Je
Review №91

Ralph was so helpful from the beginning and made sure everything ran smoothly. He was able to give us a great deal and kept in contact with you until the rims were shipped out. I highly recommend Ralph if you are looking for awesome service and deals...you wont be disappointed!

Ha
Review №92

I had a very good experience and everyone was very kind. I will definitely be telling everyone about this place and recommending everyone here.

Be
Review №93

Amazing experience!. If it wasnt for Ralph I would had gotten the wrong rims. He helped me get the right size rims I needed. They look amazing. 10/10!

Bl
Review №94

Rubio at Tires Wheels Direct was extremely help in order my wheels. AND unusually quick to communicate vs. Other vendors Ive dealt with. To top it was fastest delivery Ive gotten on such a bulky item to Hawaii. Aloha Braddah!

Ji
Review №95

Friendly, resourceful and competent service buying custom vintage wheels and tires. Thank you Ralph!

Ke
Review №96

A HUGE thank you to Ralph!!!! He was extremely kind, patient, easy to talk to and not only easy to talk to- but communication was immediate! Ralph helped me pick out the perfect rims for my car and I absolutely LOVE them! Best customer service ever! I will definitely shop more at Tires & Wheels Direct (as long as Ralph is there to help me!) Thank you Ralph!

We
Review №97

This place offers great discount on premium rims and tires. Customer service rep Ralph was very helpful and guided me every step of the way. Only thing I wish was better was the cost of shipping. Overall a great place to shop for wheels and tires for any car or truck.

Ja
Review №98

I dealt with Ralph and he is awesome! Went above and beyond to help me with my order. had lots of text messages back and forth and he always responded.Shipping went smoothly and arrived on time with no damage. 10 out of 10 will recommend to friends!!

sh
Review №99

Great customer service and product! Highly recommend!

Lu
Review №100

Even though my order was delayed because the type of rim that I wanted was scarce they provided kind and speedy service and I got my rims within delivery time. Im thoroughly happy with my experience with this company and will likely buy from them again if I ever want different rims.

Information
63 Photos
100 Comments
5 Rating
  • Address:2222 Michelson Dr Suite 222- 222, Irvine, CA 92612, United States
  • Site:https://tireswheelsdirect.com/
  • Phone:+1 855-903-1836
Categories
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:Closed
Similar organizations