Very satisfied with work done on my bike. Front fork rebuilt, seals, fork oil, and fork springs changed. Specialty they did a good job by ordering the 1.0kg/mm springs which compensate for my weight and riding style compared to the original stk 0.75kg/mm springs. Now the bikes handling is better and it does not bottom out when passing bumps. Great customer service if you have any question for your bike. Also they order the new parts and make the bike ready in a very reasonable amount time. Their prices are very reasonable as well. Strongly recommend this group to service, sale, and maintain your bike. Very knowledgeable. Thank you
Jason is a knowledgeable guy if you have any questions ask him he will address your concerns. I consider guys that work on my bikes as important as the guys that cut my hair. My bike had some hick ups and we smothed her out. Cheers fellas looking forward to my free oil change.
Excellent service!!!While covid, I had a bike in service that I needed to ship to the mainland.Alvin from Cycle city was very understandable about the situation and help guide the necessary repairs.When it was time to start the shipping process, he made it a top priority and was very communicative of what was needed and what he could do to help.Being on vacation and getting that big process done in a few hours was a relief!Thank you Alvin
The people are great. The service is excellent and you cant beat the prices.
Based on my experiences with motorcycle mechanics in the past, I came to this store/shop skeptical and observant to what cues may tell me to pop smoke and run. Owner/head mechanic, Justin greeted me and showed me around his repair shop. On my 2nd visit, Jason, front desk, took time to explain options on new tires to purchase, no rush or pressure. Took my bike in and now runs like new. Reasonable on cost and generous on extra work to ensure my ride keeps on rolling. Very happy to have found this store and shop! Customer for life! And, that’s something I don’t say lightly, nor too often.
I went in to buy a helmet and replace the visor to my helmet. I ran a muck in the store for over 20 mins while both employees completely ignored me. Never asked if I wanted help. Finally I went to counter with the helmet I found and asked to get the visor that went with it. I had to assist him in helping me right down to finding the price. No customer service, employee was rude. Other employee walked past me for over 20 minutes talking with a vendor and ignoring me. I will never go back. You lost my biz.
Stopped by with a warped wheel the other day. They advised me that I was better off shopping for a new wheel and gave me several options. I always come here because they are more concerned about helping a customer than making a quick buck. Great staff and great service.
Don’t take your bike here for tire changes. I never have and never will but all friends that did have had pinched tubes and one of my buddies brought his back and didn’t realize that it wasn’t even on the bead!! I’ve only heard bad things about cycle city and tires. Normal maintenance, I’m sure their great, their technicians obviously just don’t take the time necessary for the tires.
Extremely helpful staff and well priced and available products
Helpful staff, stock is low due to covid-19 shortages.
They don’t answer the phone
Brought in my Hayabusa wheels/tires and had them change out my tires for me. Excellent job, excellent price. Friendly staff. Will be back!
Went here to get 2 spokes on my dirt bike fixed. Before dropping it off I showed them the 2 spokes that were broken and asked for a price. The first rep told me $25 dollars to take the tire off. Second rep proceeded to join the conversation and say $25 to take tire off and $20 to take off the rim. I asked how much for the spokes they then told me they don’t know they have to check. I asked can’t you tell? (Experience will give a good idea of a simple problem) (If I asked about the engine I would understand cause you have to look into it.) But literally just 2 broken spokes and they had no idea. They said the price would range from $20 to $50 per spoke on top of the tire and rim dismount. Literally couldn’t tell me and the problem was sitting right in front of their face. The said their spokes are all disorganized. I asked why would they be disorganized if it’s a professional business? He said it’s just that way. I left.I can tell when I place is going to nickel and dime me. Could have been straight up and they would have earned a customer for future business.I’d avoid this place.
Great people and great store. They got the work done for a reasonable price and the quality was excellent.
Absolutely the best. These guys rock. Best service ever. Picked me and my bike up on the street corner and solved both of our issues:) Love these guys!
By far the best experience we had! I would give him a 100 stars if I could because Kevin from Cycle City definitely help us above and beyond just by the start of a phone call! He got the bike all ready to go for us to bring home for our sons Christmas surprise present! Even the first one to welcome us when we first got there and even brought us out with the bike to our truck! He honestly sounded excited as much as we were for our son!!!! Go see KEVIN!!!!
These folks enjoy what they are doing and they are great at it. I walked in on a Saturday with some issues and they took care of it right of way with no appointment and I was ready to roll in matter of minutes. They have a customer for life now and Im so thankful for staff being so helpful and friendly. Great customer service and thanks to everyone.
These guys have been pimpn out my bikes for the past 10 years. Great service best peices in town and friendliest staff you can hope to ever find specially in this industry.Hands down would recommend them for any of your motor cross dual sport cruisers harlys super sport bikes like mine ot any atv or dirt bike you got these guys got your back!!
Great shop been going here for some time to get work done. Always recommending it to people
Always very helpful an accommodating in all areas of service. Friendly, family owned forever.
They did an awesome job on my sons kawasaki kfx 50 runs like new now. Great customer service.
Well stocked and knowledgeable personnel. If its not in stock theyll special order for you. Very competent and quick service bay work. Its been my go to shop for off-road and street bike work and gear for many years ...
Very impressed with the staff at Cycle City. Wish I had found them earlier in my motorcycle rebuilding process. But now that I have I wont go anywhere else for service work. Great people, excellent value.My Yamaha XT225 needed to have the rear wheel trued. Called around to various shops. Over the phone estimates ran from $125 (with a long story about how wonderful they were and why I should drive so far) to low-ballers saying Ill beat anyones price.When I spoke with Jason at Cycle City he was straight-up, hey, if it isnt bent or broken it wont cost too much. Why dont you just bring it by so we can figure it out. So very glad I did!I plan to keep coming back. Thank you!
Great service!
This guy is one of the best mechanics, honest and straight forward to a fault. They carry good stock levels and free tire mounting last time I checked. Get over and support these guys. We need cool independent shops or get used to being raked over at the dealer!
Awesome place and great staff. Stopped by for a few minor things, all were in stock. Staff was very friendly and helpful, definitely a family-like atmosphere. Great prices. A+++ will be back again. Got to support the local brick and mortar and will continue to shop here. Thanks again guys!
Great local motorcycle shop. great service, nice people. Prices are good and they do work FAST (they can change a tire while you wait). I would recommend it to anybody.
I came in to Cycle city recommended by my friend and I am happy with the service received! They are nice and helpful. Also got me a great deal on a tire set for my old motorcycle! Thank you.
Anyone looking for an honest bike shop these guys are great.Several repairs all were great quality price quality
Ive been coming here since the 90s
Great experience, got an excellent deal, AJ made the whole process quick and easy.
This is the best shop I ever worked withI have a Harley 883 they changed my shifter shaft so quick so cheap and most importantly they are honest and they will tell you what the best to dothey’re the best in the industry!!!!!
These guys do great work and stand by it too, even after moving Ill still make the drive to have these guys work on my bike
This place is great and the staff was professional and friendly. The quality of work done was 5 star.
Dirt gear selection is small, but my husband was happy to talk with the parts guy, Junior, about the new Harley he just bought. Very friendly, thorough, and the prices were great. My husband, Evan, returned for a service on his Harley and was amazed by the quick turn around time and saved us $250 in comparison to the HD dealer prices.
I walked in and they changed out 2 old and nasty tires for 2 new tires while I waited. Gave me a chance to talk to the staff and vendor stocking shelves. great group of people. my new home shop.
Had my BMC Chopper fixed there 3 weeks ago for my internal ignition controller. Bike runs amazing now. Its always scary having a new shop ive never used touch my baby but these guys are A+ when it comes to there work an the way they treat their customers. I would recommend this shop to anyone dealing with a motorcycle issue.
Great service at great prices!
Saved me huge love these guys customer service was outstanding highly recommended thanks guys
These guys are awesome !! I hava super busy and hectic schedule but these guys can always pull off a pit stop oil change and Ive always had great service there.very hard to trust a shop with your bikes and your life, but this place rocks!! Thanks guys !!!*********
After visiting 10 plus places and I dont know how many collaborative hours spent on the Internet I finally found the part I needed and they had it in stock! I so wish this would have been my first stop, but it will be from now on!
Great service. Fast and honest. Will recommend to my friends and family. Thank you!
Good honest folks doing their best to get you back on the road.
Good selection of motocross and street stuff. The staff is super friendly.
Great staff in the parts department helped me find what I needed. Some stuff was hard to find. 1975 cb500t
Hard to find at first, but very glad I Did. Performed the first service on my ninja 250, the service guys let me watch them work and showed me how to lube my chain and what to look for on common problems. I really appreciated their help as I am a new rider and learned alot all while getting a great deal. thanks cycle city!
They always get my repairs and service done right, which isnt always the case with other shops Ive taken my bike to, but they also get it done in a timely manner.
I had 5 star experience with them Until the last time I took my bike in for a simple leak. Although the problem was not fixed they were great about resolving the problem through alternate means.
Dan and the crew are awesome. Check out the sweet dr supermoto and the french bulldog that rides it.
Good service. Nice people.
Friendly professional and great service
I always come back here to Cycle City because I always get the best service and attention compare to other motor stores. Thank you to all the staff.
Best prices on tires for my R6, Installed while I waited. Very impressed by the knowledge of the staff
Called in, quoted me a price for chain and sprockets.. Then called me back when the part was in, and told me it would be a few hours, for it to be done. They called me within an hour and told me it was done.To sum it up, they are friendly, exceeded my expectations, and even wiped off my dirty ass bike thats been sitting for a while.Thanks guys!!
Good friendly service nice choice of tires thanks
Professional, courteous service with knowledgeable mechanics. I recommend them for all your motorcycle needs.
Good service, great prices!
This shop has been amazing for over 20 years!
Had work done on my BMW 800GS, and a noticed Denali auxiliary lights were missing after I picked-up motorcycle. Check our bike carefully.
Awesome shop, more importantly awesome people... do yourself a favor and go there!
Great people and service.
Reasonable prices on parts, repair and accessories
Good kids .
Justin in the back is Rad......
This place rocks!
Best spot for repairs and all your motorcycle needs. Great prices! Jason at tge counter is very knowledgeable and justin the tech knows motorcycles better than anyone I know
Terrible service