Located inside Woodburry (Irvine), this Michael’s looks like it was built yesterday. Very clean inside and well stocked and while the staff is friendly, sometimes are kind of hard to find because I don’t think they seem to be very well staffed; which is a shame because there are so many little things around the store but sometimes you don’t know where to look. In my opinion this is probably the nicest Michael’s I’ve ever shot at and glad that it’s local.
Clean store and has good collection of everyday home collection
I was there a month ago in February. I had to ask an employee helping me even though she had clocked out. She was shopping for herself. She was so nice. She didnt mind at all, and she went above and beyond to answer my questions. She even gave me advice on whatwould work better for my project. Her name was Meghan. Thanks Meghan 😊🙏 You are an angel 😇🧡🙏🌿
I went early in the morning and when I went to check out two young female cashiers were chatting and kept on their conversation, while ringing me up. The cashier didnt say hello or show any kind of customer service. She just kept talking to the other employee, like I wasnt there. She wouldnt even look in my direction. Extremely rude behavior! They need better training.
Happy to be close to this store. Life saver :)
I was just there and the stickers and card embellishment section is nearly empty. The cardstock aisle is very limited!! Not sure what is happening. At checkout, the cashier wasnt very friendly. Its like she is not liking her job.. A very disappointing shopping trip.
Defective helium tank - We bought a helium tank that should fill helium on 27 balloons, but tank went empty after filling only 10 average size balloons. We took the tank back to the store. The store manager would not take it back saying that they cannot accept any return after it was opened. However, if we didnt open it, we wouldnt know that it was defective. Additionally, the tank was $29.99, pretty expensive if it only fill 10 balloons!
I love going to this Michaels as its close to home and there are often great deals! I always find the cashiers friendly and the staff willing to help.I have to admit that Im really disappointed by the Framing Department/Aaron Brothers, though. The first employee was very helpful in explaining our options. We came in with the poster the second time and the employee and manager didnt know how to do a matte lamination. They said they would speak to the first employee and get it completed.It was due to be completed on the next Monday. I stopped by in the early afternoon and I knew there was a possibility it wouldnt be ready, and it wasnt. I was told wed get a phone call. By 7 pm, we called in to see if it was ready and we were put on hold so long the call transferred back to the queue. We got tired of waiting so we decided to go in person. It was not ready.We finally got a phone call on Tuesday night that it was ready and I picked it up the next morning.When we put it up, we realized it had some pretty obvious dents in the foam. We decided to leave it as is because we didnt want to deal with chasing them again.Disappointed in this service.
I love Michaels everything you need for your crafts, flowers and much more!
They always have good sales going on. Very clean and its easy to locate items. Employees are nice
Fun crafts store, smaller than most other Michaels, but still had a lot of stuff
Not a lot of variety of products for kids, but have a very friendly and helpful staff
Store like all others staff can. Be helpful if your a middle aged women that scrapbooks beads or sews. But a male aged 25-45 bombarded with questions about your project while being looked at like your in the wrong store and next time send the wife. Cricuts are amazing staff needs better training as I noticed they push any other way to create. I may have judged them back but overall men check out Hobby lobby except Sundays they are closed.
Great craft store, friendly staff
Came out here for a special halloween release and it went very smooth amd will be attending one again wjen they have one.
I love this place. Great for inspiration and theres always really good deals! My go to place after the gym.
Nice Halloween decorations in good prices
Michaels is pretty good for art supplies. It also has occasionally good sales. Quality is ok. Michaels does have a good collection of frames and cooking equipment by Wilton. They have yarn and jewelry supplies and lots of kids art supplies.
Staff is helpful but the store is pretty organized so not so hard to find what you need. Parking is easy too.
Happy helpful employees!
This place is the best place on earth. I love it! The staff are especially fantastic. High level customer service here, very organized.
Best art store! The employees were kind and helped me accurately
A comfortable place for general stationery and other school items, play items for children.Plenty of free parking. The staff is courteous.
Decent Michaels that opened recently. Plaza has a lot of one stop shopping for the OC crowd: trader Joes and home goods are on either side.
This store is really small compared to other Michaels in the area. Half thebtime it doesnt have what Im looking for, but the staff are friendly and helpful especially with coupons. When I call, they relay product information to me in a timely manner.
Favorite place to go for craft materials. Good selection. Good prices.
Had just what we needed. Checkout was fast, and we used the 40% coupons from the website/app. I had no cell phone or internet service once inside the store, so I had to log onto the stores wifi. It didnt take long. We were in and out in less than 10 minutes.
Both ladies who helped us were incredibly helpful, walked around and showed us exactly what we needed and where it was. The cashier was also extremely friendly. Thanks Michaels
I love Michaels anyway, but I called ahead to see if they had certain markers in stock. Brianna the operations manager answered the phone and found the markers and took a picture of them so she could remember and tell me everything they had, told me the cost, offered to put them on hold for me, and told me where they were in the store. She really went above and beyond! Thank you!
Good variety of craft material s and the location is convenient to the freeway.
All ways have but go when prices are real good
Needed art supplies and Michaels has what I needed.
Wonderful store in every which way... Well organized, good customer service and more
Bug variotiy of color pencils that some or most do not have
Always friendly staff willing to help. Very organized store.
I love any craft store, I can spend hours in there, usually friendly staff but met a couple in this location that werent very helpful.
Love this Michaels location. The staffs are super friendly and helpful!
Josh is a great staff there. Everybodys there kind and nice. But Josh did an exceptional and great job for me(and of course I believe he does for other customers, too). This holiday season is the most busiest day and time for them and for us too. He never frustrated and showed his emotion even though he has a lot of requests and pressure from customers and a long line for cashiers, but served his customers with a sincere and kind attitude. Thanks to him and also other staff, I got great deals for Christmas deco and the tree I want.p.s Alexis and the man with a black shirt(he looks like a manager at the Micahels) are also kind and patient. And I hope the headquarter of Micahels can give them more staff(at least 1-2 ppl more) or more budget for hiring, especially this season. They are working so hard w/ short staff!!!
Always love coming here for art stuff
Nice place for homemade products creators.
Love this store they have Aaron brothers inside
Lots of merchandise. Helpful people. The shopping center is very busy. Parking can be difficult.
Prices are high but sales are good...clearance isles should be updated if at all possible
Great shopping place for craft and art items, great discounts as always
One of the better run locations of any chain. Smiling associates that are knowledgeable and eager to help.
Such a friendly and attentive staff.
They have art supplies, craft supplies, decorations, and any other home artsy stuff
Nice place. Good bargins
This Michael store didnt have lot of items that other does and staff also seems to be lesser. But it is nicely arranged and still one of best one when it comes to small budget.
Friendly staff. Got everything related to arts and crafts, beads organizer etc etc. MUST visit place for kids interested in arts and crafts
I love the staff at Michaels, all very friendly very helpful and knowledgeable.
I gave it 3 stars bc Ive never encountered an issue in buying things with coupons. Well today the employee told me I could only use 1 coupon a day. What? Nope never heard that before or had an issue. Whatyagonnado? I just wont go to this one anymore.
Great store but they were out of a few things that was advertised on their website.
Wonderful set of staff and the store is well organized.
Awesome store, very well organized, no staff to find though for questions.
The Cashier went out of her way to help us to pick out a large quantity of yarn that we wanted to purchase. When we checked out, she enrolled me in Michaels & gave us instant discounts of at least $ 40 USD
It’s a nice clean store with room to hold kids birthday parties. Friendly staff.
I liked the store and the products!
Very organized and staff is friendly
Always a sale going on. Good selection.
Its a great store.
Good deals and customer service.
They had everything I was looking for with a courteous and friendly staff to help me answer my questions.
Friendly and helpful staff, great selection
Great place to find materials to craft stuff
Good, but a little bit confusing inside the store.
Good experience and was stocked up. great store!
Found what I was looking for and I always find ideas for more things Id like to make!
Awesome place for craft
Love the sounding
Best place for crafting supplies
Good shopping store.
Very happy to have Michaels in our neighborhood!Friendly and professional staff.
The store itself is nice and what you would expect, but the parking situation was horrendous
I just love this store. So many choices!!!!!!
Nice place by job !
Great place for crafts
Clean and vert organized
Nice smell
Didnt find what i needed.
Difficult to find things you need.
This place has all the ingredients I need.
Had the paint my son needed
They have everything you need to do any craft
If you have a hobby.. you should go there..
We got some tape
Not the best Michaels but has a descent variety of craft goods. Service is very friendly. Parking is a nightmare.
Love Michaels
Smaller selection then other michaels
I don’t get here too often but I always find what I need
The only bummer here is they always take all my money.
Comfort zone
Good options.
It all about the beads #Arts & Crafts
Very nice
Found what I needed in Minutes. Friendly employees and kind environment.