I love this place. You can find great merchandise and good prices.
This store has horrible stock and looked filthy. Compared to the one on Dewey Avenue. Went there for a couple items went out empty handed. I guess all stores are not keeping up with inventory. Plus it needs a good upkeep. Store needs face-lift inside bug time. Especially in Irondequoit of all places. Reminds me of a store with items just thrown in without cleaning first.
I couldnt get what I wanted because they didnt have it but I found what I needed for now. Val was very helpful and professional. I appreciate her help and professionalism. I live shopping at Big Lots.
Great prices and good selection. Got a couple of full size bed spreads for just $27 each. The comforter sets werent much more, just $30.
Nice store...The prices are reasonable..
I always find good deals hear.Its always never to busy. I can run in and out. Which is great. Thank -you Big Lots!!!
Great clean Environment Nice and Polite Sales Reps
Great store love the size of it not overwhelmed. Good deals for the most part.
Workers are very friendly and help right away. Clean and organized
Great store and excellent service here!! Was making a big purchase on furniture and the store associates in the furniture department spent all the time necessary, helping me make a decision. Very knowledgeable and caring for my concerns. This resulting for truly a positive feeling needed before spending a large amount money on a bedroom set. I was there on Memorial Day and even though it was a holiday, everybody who helped me was still wonderful and professional, with upbeat attitudes. There are not too many stores like this out there that know how to go above and beyond the call of duty the way these store associates go to please their customers!
Ok to shop here if you like browsing everything or know exactly what youre looking for. I needed strong latching totes. I happened to see a man with a few so asked him what he paid so decided Id stop in the next time I was near there. Bought two so now I can somewhat start to organize but still need more ...
I bought so many things. And the best part was when I was paying, I doubled checked there is no mistake and it is really that cheap. Next shopping here will take a photo of the receipt.
Big Lots in Irondequoit is conveniently located with great parking. The store is decently staffed and the staff are friendly and helpful. Its a great store to shop that is never overly busy in the aisles with some great deals.
Nice selection but ghis store is in need of a makeover.
I love coming here because they have awesome deals on a lot of stuff, it is a little messy but its manageable and the staff is friendly.
The Henrietta store did not have the sale item. The staff looked on the computer to see if another local store had the item, then called the store to have them reserve it for me. Very happy with the staff.
Always in and out for me and they normally have whats needed
Great merchandise, pretty good prices. They have a very good variety and everything is pretty easy to find.
Great! Got just what I wanted!
Decent prices, I seen so many things to buy.
Great store and good prices.
Wonderful customer service
The store is so messy 😭. n i hate big lots but tbh ian gotta go dere so 🤷🏾
Lots of good deals especially with the nice furniture. Great decorations for a good price. I love this store
Always something one can use.
I visit this store frequently, the staff is always very helpful, the store is clean and organized! I only gave 4 stars because this particular time my cashier rang me up without asking for my info for my discount card. I think she may have been new, but she has poor customer service skills. I said You forgot to ask for my discount info, she said, Sorry, next time you come you should remind me. She didnt offer any other solution and made me feel like it was my fault and my job, not hers to complete this step before completing the transaction.As I walked out, I asked the other cashier if I could get my transaction added to my discount card after the sale, she said, Oh yes, sure, we can do that, just one minute and Ill take care of it for you. She brought up the sale from my receipt, asked for my phone number and presto, all done in less than a minute, while the original cashier watched, without saying a word, no apology, no curiosity as to how she could do this in the future, nothing!
Service was adequate.
Theres not a lot of inventory, doesnt seem very organized
Lot of good stuff love the price
Clean friendly staff just didnt have what I was looking for
I got 4 fuzzy warm blankets. No trash cans.
I like it they were very nice if we needed any help they were they for us love u guys ❤💋
Need more glad plugins scents to choose from
The prices at big lots sure have gone up I mean way up. their furniture living room and bedroom furniture does look much nicer than I recall... And those items are at decent prices.
This is the best store to go to, when I moved into my apartment i came here and got almost everything i needed for my spot for a low price.
Nice have lots of stuff
Good prices but they dont have the jelly jars I need most of the time. I still shop because I always find good deals.
In and out service, easy shopping, helpful service
Like big lots have a lil less on shleves since this covid. service in this store great once you find help
Love to search for unique items that list from specialty fruit jams to different wall hangings. Staff has always been helpful in assisting you to find just the right item.
Great deals and convenient
Come here all the time
Good service always professional and nice
Good prices. Some of the products arent great but they are cheap. The store is in pretty good condition and the staff always seems friendly.
Cashiers always on their own wave... hello I need assistance🤣🤣🤣🤣
Love the selections on house wheres they have
A little of everything
Best place to shop.
Good
Wasnt bad store Always A little sloppy but my mom and I have it all right experience for the most part then I got what I needed never all that matters do plan on going back very soon
Great rep
Very nice and patient employees helped me as they were closing.
Always a bargain here, never leave empty handed. Clean, but can get tossed around some during the holidays with runners full of unopened boxes. Youll navigate fine though its not the only store that is like this during the holidays. I will always come back 3-5 times a month.
Very nice remodeling. Friendly staff. Shelves stocked.
I love these store chairs, products and prices are outstanding and you really can save big. However, bathrooms need an update. They are low light and walls and floors look dirty.
Great deals and friendly and helpful employees 👍
Very nice and clean 👍🏼👍🏼👍🏼
Who ever Terri is she is a very nasty n rude lady
I was pretty disappointed when I went inside. Not 1 box tissues, toilet paper, prosper towels on the rack. I went Aug.3, 2020. The place looked disheveled. I was just surprised.
I HAVE BEEN GOING TO THIS LOCATION FOR YEARS 😁!!! I LOVE IT AND THE STAFF!!! THEY ARE PROFESSIONAL AND VERY HELPFUL AND FRIENDLY 😊
Spent almost $1000 on a new mattress and box spring, rented a uhaul only to get home and find out they gave me the completely wrong firm mattress when I purchased a plush. Was told they couldn’t do anything until Tuesday but it’s now Saturday. This store is trash.
They have a lot of products, at reasonable prices that work and are as Good as if you went to a store where that same or similar product what cost more, giving you the same exact results and satisfaction
One of the larger and more diverse Big Lots stores in the area with a dizzying array of foodstuffs and all manner of cheap domestic goods and decor.Clean, well lit and decent bargains.
Like it but store interior falling apart, bathrooms disgusting
Big Lots has a lot of good stuff and the people are very friendly. Its a nice shopping experience .
Good selection. Friendly and efficient cashier!
Not much in the store. I bought a clock that doesnt even work. Wont got there again
Nothing new to wow me walked out buying nothing. Great staff though.
I like this store, its cozy. Plenty of parking. And their workers are nice
Great affordable stuff.👍😁
Great Customer Service employee Mary Ann was very helpful with what I needed
Fun placeYou never know what you might findI get some unusual pickles there whenever they have them.
Im always in here, good selection pricing is decent Sundays hours are shorter but overall nice place.
Awesome Customer Service
Its in a convenient location and I live the Prices!
Wonderful customer service checked on 2 prices that I couldnt tell from the sign if it was the item on the right or the left despite that there are very courteous very helpful the store was very clean excellent visit
Nice store. I love Big Lots. I can always find some interesting items there. Great prices.
Big Lots had most of whay I needed.
They are very friendly and accommodating!
This store is the cleanse big lots Ive been in
Love this place friendly staff great items and prices
Good deals
Weve been to this location over a dozen times. Staff is friendly but limited. Tge shelves have been stocked in a professional manner on most visits. But sometimes the store can be a tad less than tidy and as expected.On another note, there is a Little Caesars close to the store. Customers of little Caesars regularly park in the NO PARKING ZONE making it difficult to navigate the area. This also makes it neccessary to be sure to have toddlers hand in hand. Irondequoit Police could make a bundle on tickets in this location. Its that bad at times.
Great holiday prices. Can have a better location for shopping carts.
Oh my goodnight, the values in savings i find here!! Gormet foods and seasonings...ooohwee. Love it
Very good prices clean. Store
Good service, staff was very helpful and there a large selection 😎♏
Fair prices and good staff.
Needed to get Iphone charger for daughter phone
Love my friends and family discounts at Big Lots. Always manage to find some kind of Bargain.
Go store even better got to use coupons they have there for big lots
Great inexpensive furniture selection. Nice lawn and garden items too!
Great prices
Easy access for pwerchairs
Had exactly what I wanted
Staff is always friendly..clean store.
I love this store! I can find a variety of house hold and personal items at a very reasonable price.
My experience was great. The staff was very helpful and friendly.