I came here and got THE BEST service I have ever had!! Steven Nguyen is awesome! His work was so fast and accurate and he has the best customer service ever! Everything I had questions about he was able to answer and was very professional!! He was super nice as well. Will definitely be coming again because of him! Just great service all around. That man deserves a raise!

I recently reached out to Ryan Shetler at Billion Honda in Iowa City and asked to just keep an eye out for any used trucks that met certain criteria for me. Within a couple weeks he sent me a couple that they just got in and made time for me to stop in, test drive several and to also get a value on my trade in. Due to the excellent service, upfront honesty and him making an effort to keep me in the loop about what’s in stock due to the crazy market we are in helped me feel confident in purchasing a truck that day. I left with an amazing vehicle and will continue to refer people to him. Ryan Shetler is the best!

Went in yesterday just to see what my car would be worth on trade-in. Jacob Smith was my salesman, he was extremely helpful and super easy to work with! I ended up getting a great deal on my trade in and walking away with a newer, nicer vehicle! Overall had a great experience!

Stopped in without appointment while traveling due to suspected oil leak. Got me in right away, fixed problem quickly and didnt even charge me! Wonderful service!!! Samantha was a great help! Thank you!!!

Above and beyond, EXCEPTIONAL service! While traveling out of state we experienced car problem that needed immediate diagnosis and attention...Billion to the rescue! They corrected the problem and had us back on the road in record time. And to their credit, they called the next day to make sure we made it home safely... now that is SUPERIOR customer service!

Just purchased my new HRV and the people are great. Jacob my salesman and Tom in finance were the BEST!! The best car buying experience Ive had. Will definitely be a return customer.

It was a great experience. Cory made me feel special. He was warm and very informative.I would recommend Billion to anyone looking to buy a new or used car in Iowa. They have a great inventory with extremely competitive pricing

Had my car serviced and the pleasure of meeting a nice person Steven who was able to answer the questions I had about my battery. Great service!!

I really trust Billion of Iowa City for servicing my car. Ive found the folks here to be reliable and honest, and the technicians have done a superb job of showing me what theyre working on and explaining the process. I like the iService videos theyve been doing that show the car underneath. Overall the pricing is fair and the service is great. Thanks yall!Edit: Thanks to Steven for working on my car today!

Majid was very helpful showed us many cars and answered our questions. He was very helpful with the switch of items from our old vehicle to the new one.

Went back and forth on a quote for a car. Salesman liked to argue and call other dealers liars. I was upfront and said hey, if you cant match or even come close, just let me know, I get that every dealer has a different pricing philosophy(I have purchased/leased/transacted on 25+ cars in the past decade). I wont name the salesman because he seemed newer and just doing as trained. Its a shame because he probably has potential but got taught the OLD SCHOOL dealer thinking. Bought (leased) our car out of Omaha instead and saved over $4k over what Billion was offering. Buyer beware. Dont go in ANY dealer uninformed.

Billion Honda is the best!! It all started when my tiny Honda Civic was having lot of problems that really did give me a migraine and thats not even including college burnout. I called them in the morning and they were able to get me in on the same day! What a relief especially if you are a college student and dont have enough free time. They made my day by fixing my car as quick as possible and I didnt have to cancel my plans to go visit my family. I trust them with my car and came back and brought in my other car for quick repairs. Cost was reasonable, no long waiting periods, and staff is super friendly! I would definitely recommend Billion Honda to my friends and family :)

Ive dealt with these folks for the last 25 years and they just seen to get better all the time. If you cant find a car you like then you need help. These guys are loaded with vehicles. And they are always ready to answer any questions or help you find what you are looking for. Love the Hondas... And so much more. Used cars, New cars. Cars with little mileage and cars with mediocre mileage but you are sure to find what you want. And No pressure to buy before youre ready. Simply beautiful vehicles on all their lots.

The rear drive shaft on our Honda broke as we entered Iowa City. We found Billions & they took GREAT care of our ride.Samantha found the part we needed &Craig, our service tech was awesome!Thanks so much “ Lil’ Red” is driving perfectly & ready to deliver to our daughter at school in NY!Fair prices too!

Always have gotten a good deal, great service and selection unlike some of their competition,

Car wash visit. Great service!

In and out for oil change. Good wifi in the waiting room.

Two separate employees told me it would cost $120 plus tax MAXIMUM ($80 minimum) to diagnose my Honda. I went in to pick up my car, and they hand me a bill of $153 because they had to “dispose of hazardous waste”. I was told they were only going to check what I asked them to, so I have no idea what “hazardous waste” they are referring to or why they were even dealing with it in the first place, as I didn’t ask them to check/drain any fluids. When I asked why this charge was on my invoice, the man at the main desk was of no help and offered zero explanation as to why this charge was there. This is the main thing that has turned me away from taking my car here in the future. He looked at me as if I was bothering him by simply inquiring about an extra charge that I was not told about. Extremely upset with my experience here at Billion Honda in Iowa City.

I had an awesome car buying experience at Billion Honda. The sales consultant, Charlie Chappuie, was very professional and knowledgeable. I would highly recommend them.

As always, I received the best service at Billion today! Not only did I get the usual inspection with my oil change, but they now text you an inspection video and quote for any additional servicing your vehicle needs while you wait. They were fast and didn’t quote me for anything I didn’t already know I needed to address. Overall great experience as always!

They were very nice. Great customer service. The app they used was user friendly. Their website could use some work.

Awesome parts department friendly service department get you in and out quick

There should be a law against car dealers like the ones here

Had two cars in for service this week. Doug Cairy is an excellent service coordinator! I was able to schedule both this week and the service was done in good time and any additional items and or work needed was relayed quickly and, in one instance with photos/ video from the technician. I was also very glad to see that the dealership had good COVID19 precautions firmly in place. I could go to the other Honda dealership in Cedar Rapids for service but I make the trip to Iowa City due to the excellent service we get working with Doug Cairy.

Was able to run errands while the maintenance worked on the car. Car was even ready earlier than anticipated.

We had a great car buying experience at Billion Honda. The salesman, Kevin Coulter, was very nice and knowledgeable. We highly recommend this dealership.

Excellent customer service and repair technicians a top notch.

I have been dealing with billion Honda for over 10 years now and I’ve never been disappointed. They are very professional and always work with me to get the best deal possible. They have saved me a lot of money this year with tough times and I will forever be indebted to them.

Their service department is fantastic. Cost, waiting times are better than they promise. I highly recommend.Service guy Sid is great.

Very Nice service and people!

Alex was wonderful.

Great service. I love the new video review of the car that they did shortly after I dropped the car off.

Went to get my oil changed. It was busy, but the guy said the other side was less crowded. Clean, quick, pleasant service

Very helpful even though they were horribly busy on a Saturday morning.

Chuck and Dylan were great to work with and I was able to get the great van I have been wanting for a while now!

.the most unprofessional (i.e. bully attitude, arrogant demeanor)

Always reliable. I recommend Cory Findlay as a salesperson. He kept me up to date on car status. Love my new wheels!

Great service department. Very experienced, not high pressure, communicates actions needed or alternatives available.

The people at Billion Honda are on the ball I love this group even send you a video of your service for your car

Service was just okay! My budget was under $10,000 and I guess to get decent service u have to spend $30,000 plus. I ended up taking my business elsewhere!!

After I get a quote for 1400 bucks for a fuel pump on a 95 Chevy Astro van in which more than likely was not the right diagnosis because I have a brand new fuel pump in and I have fuel going to my rail however they said they did not feel comfortable replacing my fuel pump so they gave me a really high price and basically sent us out of there in 17 below zero weather with my family

They helped me out with something on my Honda for free even though I didnt buy it there!

I highly recommend using Chip Vanderpol as your sales guy at Billion! He has gone above and beyond to help me from before sale to over ten months after! I am originally from California and during the pandemic I had to leave my car in the garage of my apartment. AAA wouldnt jump my car because I wasnt in the state at the time and Chip was more than willing to help my friend jump my car to move parking spots! He is the nicest guy and even put the license plates on my car when they arrived. It is the small things that mean the most to my family and Chip does feel like a family member based on the way he treats others. Chip was able to answer all of my moms questions and decide what the best car was for my needs.Thank you for all that you do at Billion!

Great costumer care!

Worked with Rick, never felt like I was dealing with a car salesman and found the right car at a fair price. Will definitely go back to Billion when Im back in the market.

I had a great experience at Billion Honda. My sales person, Corey Findlay was so easy to work with and made the process of leading my Odyssey a breeze! Highly recommend!

A/C wasnt working on my 2019 Ridgeline, made an appt online, asked for them to inspect the A/C, which they did happily rather than insisting that I pay for A/C service first unlike Randy Kuehl Honda. Within fifteen minutes they told me it was a service bulletin and would be covered under warranty. Thanks Billion! I appreciate the time and effort you took to take care of my truck and me as a customer.

OK place if your looking for a car. Helpful and friendly staff.

I highly recommend asking for Cory Findlay when you visit. Once I told him what I was looking for, he was in constant contact with me until he found what I wanted. They wore masks and even allowed by dog to enter the dealership.

Allowed a lady in the waiting area without a mask. I will leave next time if there is a next time. Not sure is I will go back.

Austin in service is so great and always takes care of me. Wish he was my son.

Amazing! Bought 6 cars from them and will continue to buy cars from them. They always help me out and show me the best deals and dont hide anything.

Very helpful and friendly staff. Large selection. We found what we were looking for and bought it.

Prompt service! Dylan was awesome. He listened to my concerns, Brought them to management. Management quickly address them. I was already approved for my loan upon arrival but after talking to the finance man Tom I decided to let him take care of everything. Bang to buck about 45 minutes. Smooth transaction and a very nice car for a fair price! Keep up the great work and will see you when I wear this car out! Shop with confidence here!!!

Took my Honda Cr-v in for a recall to get the driver side airbag inflator replaced. After picking up the vehicle I noticed when accelerating on the highway there was considerable noise from the engine, I turned around and took it back to Billion and explained that it was not making this noise when I dropped it off. After one of the service managers and one of the technicians looked at the vehicle they determined the noise was from adding more pressure to the slightly cupped tires, because according to them they only detached two bolts to replace the airbag inflator so it couldnt be something they did. My lunch hour was getting close to being over so I decided to accept their assessment and head back to work. After arriving back to work I decided to pop the hood just on the off chance that I could see if there was anything unusual, sure enough the technician who worked on my car did a courtesy check of my air filter but forgot to re-attach my filter housing. I drove it back to Billion to have a technician re-attach my air filter housing wasting 1/2 hour of vacation time for a problem that should have been an easy fix for any other place of service.

Rare amazing car buying experience!! The GM Tyler Walker was instrumental and provided excellent customer service. Initially, we talked to a sales rep and was told there wouldn’t be much negotiating for a 2019 Kia Sorento that was traded in. Mind you, I have been waiting for this particular model and color combination for quite a while and was searching all over the country for it. Tyler got on the phone with my boyfriend and made it happen. We worked out a price that was fair and I could get financed with my own bank. We handled our shipping but they could have easily done that as well. It was amazingly positive and with his finance guy Tom, amazingly simple as well. I would love to buy another car from them and we are in Georgia. Thank you Tyler and Tom. You are some great guys and good at what you do!!!

Super friendly people with a very detailed service and inspection

Parts service is awesome, the bad nobody pay attention while I was looking at cars, I am looking to buy new one with cash in hand, dont judge a book by the cover ✌

Rickey Johnson has provided us excellent sales and finance services, as well as ongoing service and assistance with maintenance scheduling and assistance, at Billion Honda from 2017 through today. Rickey is customer oriented and family friendly. His personal attention as well as desire to make each experience a good one has provided us with multiple pleasant car buying experiences and kept our vehicle loyalty! Thank you, Rickey.We had the pleasure of expanding our buying experience again this year with the sales assistance of Austin Heintz. The tag team approach of customer service, patience, and family friendly experience between Austin and Rickey was superb. Thank you!

This is the best dealership to go to get a great and reliable vehicle. I ended up with such a great car! The guys really do take care of you in getting a quality car. The atmosphere of the environment is wonderful. Theyre honest, very respectful and approachable. I was not disappointed and I am very happy be apart of the Billion Auto Family! Shout out to Tyler, Jacob and everyone else whose names I havent mentioned. You guys are the best!

Kenny went above and beyond to find me a great SUV. Billion has such a great selection of new and used cars that if you cant find one youre not ready. We searched for a couple months and Kenny helped with every little question we had. He even helped make my payments affordable by haggling with his boss for me. Rickey, the finance guy was also very helpful. He took care of everything for me when it came time to find a loan. Everyone at Billion was absolutely amazing! Thank you! I love love love my new Honda CR-V!!

I like going there

Was originally supposed to meet with one salesman, but met and was helped by Ty who was just awesome.... He let my son drive the golf cart 🤣 which made his day. Ty and Tim did such a great job. I definitely would go back again. Working with Billion Honda was fantastic considering another big name brand wouldnt give us the time of day. Definitely deserve 10⭐

Great service, survey available afterwards, they really care what their customers think!

Good knowledge staff, large used car stock. recommended.

Sorry for the incomplete review. As I was sharing, Cory Findlay helped us walk through the process with such ease. The experience was so wonderful that the next time we go to buy another vehicle Billions Honda of Iowa City will be our dealer going forward. Great job and thanks to Cory and the entire team for treating us like family. Thank you one and all!

Service department is first rate.In and out in no time. They let you know what going on and no surprises.

Courteous friendly personnel. No hassle over trade in value. Staff exceeded my expectations by making it convenient for us to close the deal. Sales representative came to our home to have my wife sigh documents.

Really professional and do a great job servicing my vehicle.

Everything was made simple, and great customer service. I walked away with a new lease and a big smile on my face! Cory was awesome to work with, was patient, and made sure I was comfortable with the end result. I would highly recommend working with Billion Honda for your next vehicle.

Billion Honda was so easy to work with when I bought my car!

THANK YOU Billion Auto for selling me the most awesome car I never knew I needed! We are in love with our 2019 Honda CR-V! Ty Larson was phenomenal to work with and I’ll be sending my friends family to him as well!

Jonny was a fantastic salesperson. He listened to our needs and worked with us to help us get what we wanted. He was professional and honest. We are excited to drive our new Toyota Sequoia! Thank you Billion Auto.

We have a new Honda Accord and it was giving us a low tire morning. We are from out of town so we found the nearest Honda dealership. They were very kind they took the car right in checked all four tires reset the computer sensor and they found a door seal that was coming loose and they fix that too. No charge have a nice day thanks for stopping in. Thats what I call good service thank you Billion Auto.

I highly recommend this place. A bit more expensive than some others, but you really get what you pay for. I didn’t at all feel cheated or scammed, and they fixed extra parts of my car they didn’t even charge me for (radio, fob). Hefty bill for a big operation but well worth it, and I’d do it all over again. Excellent service too. Called and asked me for what I wanted among their recommended repairs before they did them. Overall very satisfied.

Bryan did a good job of allowing us to take our time to find the vehicle that best fit our needs. He provided valuable information of differences in different Honda models and other models they have at the dealership. There rate we received was lower than what we found elsewhere. And the vehicle price was in is the range for what Kelly Blue Book had listed for the vehicle. The approval for financing took a while but over all I was pleased with my experience.

My experience with billion wasnt one that felt as if the sales person was just trying to make some commission. I was pleased to be listened to, and bargained with until I was happy. I was asked what deal we could make to take the car home today? I like that they worked with me in meeting my needs, Brad was pleasant, knowledgeable, and humorous. What he did not know, he went to find out from someone else. He was straight to the point, and did not mislead me into something that was definitely happening. He kept in contact and kept me updated. He made sure I loved everything about my car, before I made the final decision. This should be the motivation in every sales person! Making the customer happy! Making a sale is just another bonus to the company. Brad helped make it happen, and assisted me in the obstacles that came up. I was glad I made the choice in buying through him!

I went in for an oil change. I had my 16 month old daughter with me and was happy to see a kids area for her to play while we waited. It was also raining hard the day we came in, and the employees pulled my car under the garage after it was done so we could get out to the car without getting soaked. The employees were kind, courteous, and got the job done. Overall, great experience.

The gentleman who helped my family & I to get out of a previously co owned Kia Optima with an ex was fantastic! even with my tough mother and father he was not intimidated but more driven to find me the perfect vehicle to benefit my credit, get me out of an vehicle that was co owned, get me a lower payment/interest rate and still love the vehicle. Would highly recommend to anyone & was probably the best interaction And experience I’ve had while buying my 3 vehicle!

They updated me & the whole process didn’t take very long. Everything went well!

Everything with the sale went as one could imagine with the sales consultant going back and forth between you and the managers always trying to get you the best deal. What I didnt appreciate was1) I contacted the dealership about a specific car I found on their website. This was Saturday afternoon, they said the car was at their location, and so we set up a showing for Monday afternoon. When I get there, the car isnt there and they play it off like they knew nothing about it and kept trying to show me other cars. They should have contacted me that the car wasnt there anymore. I was very angry about this.2) I understand that commision and sale numbers are important in this business. But when Ive expressed 10 times that I dont want an add on package, I dont want it. It got to the point that I felt I couldnt continue with my car buying unless I agreed to a totally optional add-on. Customers shouldnt feel uncomfortable like this.3) if youre going to sell cars at least have the courtesy to check the simple things like fluid levels. 3 days after drying away my car indicated that my wiper fluids were low.

We contacted Billion Honda from out of state as we were in the market for a Pilot. We worked with Cory Findlay, who was very helpful and quick to respond to all our questions. When we came to an agreement on a purchase price and on financing both Cory and Tom in the financing department were amazing in getting everything squared away. They worked with us to arrange for a family member to pick up the vehicle for us and to get all the paperwork completed from afar. If we find ourselves in the market again in the near future we will definitely be coming back! Thanks, guys!

Great experience. Found what I wanted and was in and out quickly with a very great price. Staff was very helpful answering all my questions. Definitely a 10/10.

I bought my car here a month prior to this and loved the service I got. Stopped in to get an oil change. I called ahead and asked how late they were open for oil changes because I knew I would be cutting it close. Was told on the phone that they were open until 5:30 for oil changes got there at 5:10 and the guy at the service department said that all the mechanics go home at 5. I explained the information I had and mentioned that they might want to make sure everyone knows that even though the service department is open until 5:30 that they send the mechanics home at 5. I went back out to my car parked in the service area to look up the nearest quick lube place because I needed an oil change and if I drove home I would be over my miles. While sitting in my car the man at the service desk came out and asked if I would still like an oil change and that one of their mechanics was still there. I thanked them profusely before and after my oil change. I paid and left, grateful for their service.

Billion Honda was amazing for my car shopping experience. Never pushy, always respectful, the individuals I worked with went above and beyond to ensure I was satisfied and content in all parts of the car leasing process. Their customer service was excellent, too! I barely lifted a finger. I appreciated the care they put into their customers, I didn’t feel that valued or appreciated at other non-Billion stores.

Billion auto has great service. The prices are sometimes higher than others, but I am always confident their service dept. Is top-notch.

I bought a used Honda car from Honda Billion. This is my first car and basically I know nothing about cars. They told me they have changed the oil and put NEW tires on the car. I trusted them, but yesterday (10 days after buying the car), my friend saw my car and said the tires are old specifically the rear ones. I went to the dealer and said you told me you put new tires on the car and they said no we didnt say that. They said we only change tires when they need to be changed and I said well even in that case the rear tires need to be changed and they didnt accept it. The manager (Tyler Walker) yelled at me and was very disrespectful and told me they will buy the car from me. I went to TIRES PLUS service to check my cars tires. They told me the rear tires are not only worn out but they are old (2013) too. They said it is recommended to change the tires every 5 years. I went back to the dealer, the manager (Tyler Walker) again talked to me very badly and said the ONLY option I have is to sell them the car. So please make sure whatever promise they make you is written and signed by them.

We went to here and met Ryan Shelter. He is very friendly and helpful. We are so happy to have the correct vehicle and price.The experience was more than the best. Damn good!Highly recommended with Ryan Shelter. Billion honda!

I love this dealership....every aspect of it is fantastic......thru ALL departments! Everyone that we have met here has been extremely helpful and courteous! Our experience started with Rickey Johnson. He is very personable and professional.

Great peoe

I had a very good experience in having my car oil and filter changed. Nice waiting space with coffee and vending machine provided. They make sure if everything is done with your car as you want and keep you informed about the condition of your car.

Austin and the entire Billon team completely exceeded all my expectations! Not only did they address my oil change but also took care of a recall my car needed! The shuttle driver (I didn’t catch his name) was a hoot! Thanks for all you guys do!!Amy D

Service was great! Came in for an oil change and tire rotation. They said the tires had even wear and didnt need to be rotated. Makes you have confidence they wont charge for unneeded services. Thats especially important to a single woman. Thanks Billion!

Awesome service. All my questions and concerns were rapidly taken care of. Bryan the manager listened patiently to everything I had to say and made sure everything was resolved. I highly recommend this place!!!

Billion Auto and Michael Jatkowski exceeded my expectation! The process was quick and was not low balled for my trade. Everyone I dealt with was courteous. I got the protection and they could not do it that day. I live an hour away and Michael scheduled for a driver to come and pick up the vehicle, gave me a loaner for the day and the vehicle was brought back to me. Glad I made the trip hour trip, and it was well worth my time!

We have bought 6 vehicles from Billion Auto over the last 6 years. Each and every time we have requested to work with Rickey Johnson and have been nothing short of impressed! His professionalism, communication and people skills, knowledge, and commitment to provided excellent service have made him not only our go to salesman, but the only person we have and will work with when going to Billion. I would recommend him to anyone and know that when the time comes to trade in our car or send family and friends to buy a vehicle that there is no one else or no other dealership we will go to! Rickey and Billion, you are the best!

I had an awesome experience purchasing my vehicle through Billion Honda! I was skeptical at first, but they worked hard to get me what I wanted and would be happy with. The finance guy was super helpful and gave me some really good advice. Ty Larson is awesome and made sure that I was well taken care of. I will only go to Billion Honda in Iowa City going forward.

I have purchased and had 2 Honda Civic Hybrids maintained by Billion Honda staff for the last 13 years. The service and sales staff have always been low key and respectful of my needs. When there were budget issues, they always suggested priorities on what could be temporarily pushed back. Great staff, see them about 2-3 times per year and highly recommend them

Honda emailed me to let me know my Honda had a recall. They were able to get it in for service quickly and took care of another maintenance issue that recently came up and included a car wash along with fixing the recall. Service was slick, pleasant and very much appreciated. Thank you Honda Billion for great service.

I did not place this 5 star. I was very disappointed in our service yesterday. We have now purchased 4 vehicles through this Honda dealership. We also get our cars serviced through this dealership.We made an appt for our vehicle as our car breaks we’re making lots of noise. It turns out that we needed all new brakes -$644. Never were we warned that the brakes were looking worn.Also, when picking up the car - they did not even put our car through the car wash. It seemed like they just took our money and ran - not wishing for future loyalty.We were just very disappointed. We felt like a number going through their service department.