Cortez was very friendly and helpful with a very positive attitude. Felt like he was working for me and trying to get me the best deal possible.Overall it was a great experience. I felt like i was treated fairly and an honest deal was made.I will be back in the future.

Rob, a Service Adviser, advised me that he had fixed the reason why my vehicle kept stalling. However, after I paid, and went to pick up my car, it’s still stalling and I didn’t even leave the car lot. Now, I’m out $500 and they want me to bring it back because now they believe its a different reason why it’s stalling. What did I just pay you $500 for?!? Billion will never see another penny from me.

100% enjoyed working with Jacob my sales man and Caitlin my financier they were both amazing it was interesting talking with Caitlin about her upcoming wedding and learning about Jacob a little bit while we sat. I have already recommended your dealership to multiple friends and you can expect to see them soon. I especially appreciate the way Jacob was able to see the change in my demeanor when placing me in different cars and helping me decide which one was the best fit his attention to detail with people is amazing wonderful salesperson and personality to deal with.

Todd and Eric we great. I was very disappointed in the dealership in my home town and reached out to Billion. The customer service I received was great. Than you for all of your help. You have gained a customer for life and I will be pushing everyone I know to buy from Billion

Gio was very helpful in my purchase, awesome to work with! Love my new Trailblazer!Thank youDeann Klemp

Absolutely pathetic that promises weren’t kept.You make an appointment for a specific time then you arrive for what should be no more than a 20min oil change now it’s 1.5hrs later…Showed a GM coupon to the service advisor & it wasn’t honored.I will never ever come back EVER for any of my vehicles or service EVER AGAIN!

I guess they told me what I wanted to hear so I would change my review then told me they didnt want to do business with me.these are some class a crooks.they must of had their own people do reviews to get a 4.they know they ga e me a shady deal now tthey have nothing to say

Sterling was so consistent and patient and flexible. He researched inventory that met my list of non-negotiables as well as my bucket list. I have already recommended him and the dealership to many.

Had to schedule and oil change vs being able to just drive in on my time.

I had car trouble with my 2020 Equinox on my way to Iowa City on Friday to visit my boyfriend who has cancer. The service person, Alec, gave me his cell phone number so I could call him on Saturday morning (his day off) so he could make arrangements for me to be picked up at my hotel so I could get a loaner since I would arrive after closing on Friday. The service department didnt know how soon they would be able to look at my car but I received a call on Saturday afternoon that it was fixed. Since I was visiting my boyfriend at the hospital which hours are limited, I was able to keep the loaner until Monday morning. I have told several of my friends that I received premier service during a very stressful time. I was very grateful.

We purchased a vehicle from this dealership in April 2021. We are from out of state and requested tax title and registration be done through our home state. We were assured this was something that they could do. They had not done as they said. We left several voicemails with no response and my husband wrote a review on Google. Billion then responded to that review acknowledging the error and asked him to contact the dealership. He did as requested and waited about a week or two before they responded to his voicemail. Once they finally contacted him they denied being able to do out-of-state tax title and registration. Then finally stated that they could do it but would only attempt to pay the amount as close as possible which didnt even happen in our case. After some more back and forth my husband was told that they would be reaching out to him for further resolution. 2 weeks went by we attempted to call to them again as we hadnt heard anything left a voicemail again and here its been another 2 to 3 weeks with no response. This is disappointing and I will discourage anyone from buying from this dealership in the future. It is very evident by our dealings with Billion that once the sale is made they have zero in interest in their customer and the customer experience.

When looking for a vehicle I started with Billion because I heard they have a large selection. When I found a vehicle on the website that checked all my boxes, I messaged and asked which Billion location the vehicle was at (because they do not show you the location on the website and they are 3 states wide)-they told me it was in Iowa City, Iowa-which was the closest location to me-an hour away. I set up a time to go view this, and when I showed up they told me this vehicle was in South Dakota. I was upset. They showed me other vehicles of course, but none were what I was looking for. They basically told me if I wanted that one I had to buy sight unseen. After about a week of hesitation they contacted me about the vehicle and I decided I wanted this one. They said they would waive the $500 delivery fee to get it from the S. Dakota location to the Iowa City location, which did not happen. Then I never received the title. When my temporary registration was about a week from expiration I called the South Dakota location multiple times and left multiple messages and no one called me back. I was finally lucky enough to get a live person with my repeated calling, who said they sent the title back to the previous owner and needed to apply for a replacement title-thanks for that communication! So when I finally did get the title there were penalty fees that they are going to reimburse me for. Still waiting on that but not holding my breath. In short-only buy a vehicle that is at the location near you and I guess ask them not to lie to you that the vehicle is indeed at your nearest location? They need to change the website to search vehicles by location. I am left with a bad taste as I had multiple negative issues with this purchase.

Well not happy with the service. We had an appointment @ 8:30 am for grease, oil change, filter, & have windshield treated was there around 8:20. Never got vehicle done until 10:45. We understand some places are shorthanded but when you have an appointment it shouldnt take over 2 hrs. This is the 2nd time this has happened. Last time it was about 2 1/2 hrs. We noticed after leaving they forgot to do the window treatment so we then had to go back to have it done. Hope everything else got done. Thank goodness we were still in IC & not in muscatine. Weve had vehicle serviced there since buying it in 2018. We were told next service would be free. Waiting over 2 hrs is uncalled for therefore we may start going somewhere else except to have windshield check.

Truck was serviced for a diesel oil change. Fuel filter gage was not reset indicating either the filter was not replaced or the tech did not reset it. Truck was delivered back dirty - someone had stepped all over the plastic molding on the driver side floor leaving it covered in dirty footprints, there was also dirt left on the driver side door armrest and on the arm rest of the center console. Each time I bring my vehicle in for service it is treated without respect.

All was very good. The personnel Zack Cazabon and James Wellman are very good at what they do and very helpful.

Would like say that the staff was very friendly and helpful Hugo was top notch salesman in making everything right and want send a special thanks for the delivery of my new truck to independence thanks again for all your help

You are all so concerned with your 5 star ratings, then please listen to this. You HAVE to bring back scheduling for oil changes. The frustration is real. I live 20 - 25 mins away. I canNOT drive out there to find out there is a 3 hour wait or at 3:45 you are booked for the day when closing is at 5:30. Please show me where on the website it says First come first serve. You also list your service hours of 7:00 - 5:30. I showed up the other day at 7:00 am only to find out a technician doesnt come until 7:30. I was told by 7:20 there were SEVEN people waiting for oil changes. This is a terrible way to do business as well as what you are doing to your staff. All of us are frustrated. The employees there are always so nice and professional. That is one thing I can count on. I hope you take these comments into consideration. No way would I recommend going here to get an oil change. But seriously, thats probably not a deal breaker for your company, but dont forget, it is a service you offer.

The service department is great!! Friendly team members. Alex in the service department bends over backwards to help us with our issues! He and his team is the best. He does not mind to stay late to help us. He is always accommodating. We would recommend Alex to anyone that needs auto/ truck servicing.

Our salesman came right out to help us. He listened to what I wanted and provided us a vehicle that was perfect for us.

We made a deal with Mo at the Iowa City Store. The truck we wanted was from South Dakota. Mo said he could get the truck here. We offered him $5,000.00 on the road with our trade in. The deal was agreed on with my husband and Mo. I went in and talked to Mos boss about the deal because they are not honoring the deal made with Mo. We paid the cash and now we have to pay sales tax, title and license. The excuse is that the south dakota store does not honor the $5,000.00 on the road made with Mo at the Iowa City store. My thought is when you buy a vehicle from Billion Auto make sure you get everything in writing. Also Mos boss said he was going to see what he could do for us, well this was last wednesday and I still waiting.............................................We would not recommend this dealership!!WE CALLED THE 800 # NUMBER THAT WAS SENT ON OUR REVIEW, WAS TOLD HE WOULD SEE WHAT HE COULD DO AND WOULD CALL ME BACK, NO PHONE CALL FROM ANYONE TO HELP RESOLVE OUR CONCERNS. AS STATED BEFORE IN MY REVIEW: WE WOULD NOT RECOMMED THIS DEALERSHIP. VERY POOR CUSTOMER SERVICE!!!!!!!!!!!!!!!!

Its a five star and more Brilliant Love everything about it. Fast efficient curtious knowledgeable just fantastic love to meet the owners everything about love the location the look everything they have set up to take care of your needs Chevy here its just amazing how organized its planned well works Brilliant master mind is a genious it works!!!!!!the best

Warren Birely has always been and always will be one of your greatest assets! He is not only knowledgeable and reliable, he builds lasting friendships. I know he will retire one day, deservedly so, but that will be a sad day for your company. Great job yet again Warren!

I love using the waiting facility, I could bring my laptop and work while waiting, using the free wifi.

Took my SUV in for an inspection on my last visit told them I wanted them to look at it as if they got it for sale ( “129 point inspection ect”) I knew the major things wrong just wanted to verify... not only did it take an extra hour to look things over they told me I needed all new brakes ( pads & rotors ) about a $1000 deal ( which in fact my brakes were fine “I found out later” ) they didn’t do thee inspection because they didn’t tell me about any of the other problems such as; sun roof major leak, rear wiper didn’t function, heated seat did not function, squeak in the steering wheel, remote start didn’t function, oil pressure sensor faulty...The only true thing they told me was it had timing chain issues which I New already. The whole experience was a waste of timeI think what dealerships need to start doing is put cameras in work stations so customers can actually see what’s happening with their vehicle while being serviced that way people know they are getting what they pay for

I live an hour away so I always make appointments for service. It takes almost 2 hours for my car to be serviced. I feel that is extreme.

Bought a Honda Civic April 1st, April 26th I took it to a mechanic just to confirm nothing was wrong with the car. Come to find out the an outer tire rod was needing replaced. Brought it back to them to see what they could do and they told me I needed to pay out of pocket to repair as I didnt have the warranty. The financial department did not offer me a warranty on the car when it was bought and they didnt even bother to offer me gap insurance with the purchase on the car. I only managed to get the gap because I asked for it myself. When I got the call back to confirm the car did need repaired the maintenance department told me I could still add the warranty to the car to get it repaired. Any previous cars Ive bought through other dealerships they always mentioned gap insurance as well was warranty options during the signing of the financial paperwork. Signing off on the paperwork was the most rushed thing ever and remember thinking to myself it felt shady. I figured this would be a one off but when I went in with my girlfriend a few days later it was the same thing where we again had to remind them we wanted the gap insurance and no warranty or anything was offered with her either. Luckily her car was checked out and is fine. (Both cars are well under 50,000 miles for)

Truck in for service. Repairs where made in a timely and thorough manner, they where transparent and communication was good. Vehicle issues are always a bummer but Billion made it easy. Service team was great.

We had the front video screen replaced. Work was great, but whoever was in and out of the suburban left black marks on the ceiling.

We didnt really know what car we wanted. I told our salesman Guido what we needed, capacity, all wheel drive etc.. and he found the perfect car. And even put us in a brand new car which I thought wasnt possible. A couple weeks before he sold us a 2015 Infinity Qx60 thats in great condition.. Everyone was very helpful and polite. I will recommend and will return for future needs! A+++++

I am very satisfied. We have been using them for years and love how smooth everything goes. The staff is super friendly and helpful they do great work. Highly recommend!

Everyone was friendly. I liked how Todd and Zane were super helpful and accommodating. They are knowledgeable and efficient. Financial office guy was very clear and concise when explaining different options. He made a better explanation than what Ive had in the past on additions to car stuff. I highly appreciate him even though I forgot his name.

Our salesman, Brian Lively, was excellent to deal with. He listened to our wants and needs and allowed us to look at and/or test drive all that we were interested in without pressure. Very informative and patient!

I came in beat up and defeated, being told by Toyota that I had bad credit and all they could get me in was a Corolla, and that my payments would be close to 650. I wanted an SUV so badly. I came in got paired up with Darius and Elijah. They told me hold my head high, my credit was actually good and they got me into a 2021 Equinox (white- the color Ive always wanted) and my payment is 200 less than what Toyota was going to have me paying. For the first time in my life, I didnt need a cosigner, this was the best experience Ive ever had. They took care of me like I was family! I will never go anywhere else again, in the future! Billion is home for me and now I have new family members too! Thank you for everything!!

Very friendly low pressure environment. Sale went smoothly from start to finish.

Very good customer service and made an appointment quickly to get my vehicle checked out. Their employee Rob was excellent at his job and very accommodating.

Service was first class!! Salesman really work hard to make a deal that worked for both of us. I drove 2 hrs to look at the truck and i left very happy!! Thank you Billion for providing excellent customer service and for creating a very positive experience as a new Billion customer!!

I highly recommend J-Love. He helped me out over the course of a week after I inquired about a vehicle online. I wasnt able to purchase that particular vehicle (it had sold) but he provided several options within my budget. He was knowledge and patient. Very professional. Easiest car buying experience of my life. Highest recommendation!

Ali is great and very helpful. He has great knowledge and knows how to get the job done. The billion team as a whole deserves a raise. Great job getting things right

Our salesman was really nice, and very thorough, found me just car I was looking for. Plus had a nice sense of humor.

Not having to make an appointment for an oil change is great. I like the service department and will continue to bring my vehicle for maint. We are in the market for a vehicle and decided to look as we waited for my vehicle to be serviced. The associate in training was great and helpful, but the senior high sales guy was pushy and the manager after him was ok initially. I dont appreciate being told each moment, it depends on your credit. As a person of color, this was annoying and he was stereotyping. This was not our first rodeo. We mentioned that we wanted to purchase another vehicle and just recently bought one less than a year ago. The atmosphere reminded me of someone trying to sell timeshare. I most likely will not purchase a vehicle from your dealership.

Most deceptive place ever! They will lie to you. Anything to make a quick buck. Stay away! I had to get an attorney to deal with them over something very simple.

Bad experience after returning my lease vehicle. After i decided not to buy or lease a vehicle I was told I owed money $1200.00. Manager thought that i was dumb, I called GM financial to let them know i was dropping of my vehicle and according to billion management team i needed to write a check for $1200.00. Customer service from GM said i owed nothing and was wondering where billion manager was getting the $1200 he said i owed...funny thing manager all of a sudden said it was mistake .GM financial told me drop the car and get a drop off receipt and don t write a check to these scams because record showed i didnt owe nothing. I can imagine how many people been scammed before assuming they owe billion when returning a lease car.

I liked choosing my car from Billion because I was able to sit in and/or test drive many different makes and models of cars. I enjoyed working with Lisa. She was easy-going and no high pressure sales. She was very patient and took time with me to check out every vehicle that I was interested in. Overall, my car buying experience was very enjoyable. Thank you Lisa and Billion Auto.

Good service managers and technicians, too many inexperienced new employees slowing it all down for a really long wait. No computer chips thus no twin turbocharged 3 liter Cadillac CT5s to test drive sadly so.

Had a frustrating experience buying a car from Gio. After agreeing to fix some cosmetic damage as a part of the sale (which he failed to mention over the phone until I saw it in-person), it was one excuse after the other for why I couldnt get the car in. 3 months and 20+ texts and e-mails later, I ended up calling the body shop myself to arrange, and they had no record of my car needing work! Once I worked with them directly, they did a great and timely job, but Gio didnt care after getting the car sold.

It was comfortable and did what I suggested for them to do. QUICK AND FAST... IN AND OUT....THANK YOU....

Bought a car from here good experience for that. service department has taken care of us when we need something serviced. Speedy service & never have to wait to get a repair.

Well went in to look at trucks they sure like doing paper work but didnt show us any trucks and we was there for over an hour. Told the gentleman we had a specific price but he didnt listen . So we walked away not even seeing anything at all. Not a way to do business . SO definitely not going back there to buy a vehicle...

Got a very good deal working with Dylan! I needed a good, reliable, and spacious vehicle. They were quick to get me in and out. They gave me plenty of options to consider, in terms of financing, so I could make my purchase. They were very friendly with my wife and I, as well as my children. The car I was going to buy was up for grabs. However, they called me 1st thing in the morning to give me 1st shot at it. And I walked away with it👍😎. Definitely recommend!!!

I had my Catalytic Converter replaced after it was damaged by a cracked Coil. Both the Coil and Catalytic Converter were covered by warranty which was great! I got an oil change & new wipers. I had some damage to the body clear cost and paint because of a bolt left on the engine apron which then became lodged between the hood & body when hood was closed. Rob was my service manager and was superb! My body work is great. My sincerest thanks to Rob and the team at Buick and Billion Automotive.

Funny how they are very confident in their used cars, but the one i bought a month and a half ago no longer even starts. I have contacted many different people at the store including the sales manager but everyone refuses to help me. days after purchasing the vehicle started developing electrical issues that I informed them of, and it has developed to this state where I have a piece of metal that will not move in my lot. i am extremely disappointed and will have to put more into repairs than what i paid for it. save yourself and do not buy used from this dealership.

Great service they keep u in the loop the entire time with whatever there doin to your vehicle...very satisfied customer.

Great place to buy your first new car! The folks here are honest, helpful, and friendly.

Everyone was amazing. Pepe was a great salesman. I came in to buy a use vehicle and I walked away with a new SUV 🚙.

I appreciate the hard work that my salesman did the day of the sale however his follow up is lacking. There is a scratch in my 2021 Equinox and he stated he would call me on Monday (I purchased the SUV on a Friday). It is now 12 days later and I havent heard about getting the scratch fixed. I have called twice and no response. Needless to say, Im not a happy customer.

I really appreciate the time, care and attention to fulfilling my every wish through the looking, test drives, comparison of vehicles that Gio, our salesman, gave us. I appreciate Skip making sure the items that I needed, not only received, but were delivered directly to my home. This is the kind of customer service that makes me a happy customer and willing to state the facts in case those out looking for exceptional service may find valuable. Thanks again!! I love love my 2020 Chevrolet Equinox Premier!!!

I felt rushed to make a decision on whether to purchase a vehicle or not. I was also encouraged to purchase programs that I didnt ask for or want in order to get the vehicle I wanted.

Todd was friendly new his facts about the bolt. and was very helpful.

Good, quick service and reasonable price for what I wanted!

I recently purchased a 2020 Silverado Crew Cab LT from Billion GMC/Chevrolet in Iowa City and Alec Christensen who I worked with was very helpful in helping me match my truck needs with my budget. Alec worked extremely hard for me the customer and I felt like he was on my side the entire time. When it came time to fill out the paperwork the entire business staff also did a nice job of answering my questions as well. This is the second vehicle I have bought from Billion and overall both have been good experiences.

I just bought a van and love it. Jake Davenport was the best salesman I have ever worked with. I recommend him totally. He is not pushy and very helpful. Thanks so much Jake you were wonderful.

Todd worked with us SO well! We came in wanting a trail blazer and he found my husband and I the exact one we wanted!

Was getting body damage repaired via my extended warranty. When i returned to pu truck, it was outside in rainstorm making it difficult to view repair. Scratches are still in body and repair was very poor qaulity. Extremely disappointed with repair work. Would like an explanation how this can be considered repaired.

I loved my experience when buying my car and when having it serviced. It is such friendly and quick service.

Billion needs to step it up on their HR staff. They do not have the best interest of the employees they work with. They sure talk the talk but definitely don’t walk the walk😪

Eric and Juan were excelent to work with. This is our second vehiicle we have leased using those guys and they are great.

Great service staff! My service advisor is Zack - an honest, knowledgeable GM representative. Vehicle was on time as promised, and Zack walked me to the vehicles location - it was in the back parking area, as I requested that so I didnt take a space out front.Take advantage of their car wash - one of the best values in Iowa City! Priced reasonably.

Great communication, timely, and knowledgeable. Great place and people

Issue fixed promptly. Everyone from shuttle driver on up were friendly and courteous. Couldnt be happier with service.

Best car buying experience I have ever had. Great sales man. Ali is the best. I would request him for the rest of my life. He was incredibly patient and was able to check all our boxes for the car we wanted. He was very knowledgeable about every car and we never felt like he was just trying to make “the sale”. Then the finance guy. What a go getter. He was quick and made us a better deal even after we agreed to a different one. Was able to get us a better interest so we could have a longer warranty. Amazing. Honestly, it’s nice to have people like that in your presence, especially in sales. The place is beautiful, clean. Made me feel like I was among real class in character and appearance. I already know where I am going for all my car needs in service and in purchasing. I’ll be back to Billion every time.My only complaint was the lack of masks in the midst of the pandemic even when the sign said “masks required”. However, every employee that spoke with us personally did wear a mask. Except one woman. I thought it was commendable for them to at least respect that we were mask people and each employee put their masks on as they came to the desk we were sitting at.

I had a great experience with Blandon!!! I drove all the way down to IA City to meet with another sales rep that pretty much blew me off. Blandon saw me and immediately offered to help. He was a godsend! We hit it off right away. He is so funny, kind and patient! I went back and forth for about three weeks and he was there with me every step of the way. No other sales rep would have put up with what I put Blandon threw but he stuck with me. He actually treated me like a friend. Thanks to Blandon I have purchased a 2021 Traverse Redline. I can not thank him enough for everything he did for me.

I was in town for an overnight trip and found a screw in my sidewall. Alex in service went above and beyond in getting a replacement tire quickly so we could complete our trip. Excellent service.

Relaxed, friendly atmosphere.Love the product options

Friendly and I was helped in a timely manner.

I have never been treated more professionally, including being kept up to date as to the repair process, in my life. I have been on both sides of the counter and Alex Shalla and the crew were professionals. I had an exact experience with a different dealership the day before and drove away after waiting more than necessary for an update

This place is a complete rip off their inspections are a joke. I bought a Tahoe from them for $35,000.00 I have had the vehicle for a month. I have already had to put in a new battery and have rear brakes installed. All of which should have been caught by their so called inspection. I’m not a mechanic and I can tell when something is about to go bad on a vehicle. I have bought five vehicles from them and this is by far my worst experience I WILL NOT DO BUSINESS WITH THEM EVER AGAIN.

My husband and I recently went to Billion in Iowa City to look at a used pickup my husband had seen online. The problem began when we were never asked if we had a preference for financial institutions. They wrote it up with Wells Fargo, which would not have been our choice and the rate was a point more than our credit union. So Billion did a credit check and Wells Fargo. If you dont know it already, credit checks make your score going down. Once I noticed we were being charged a whole point more, we refinanced with Green State, which Billion is supposed to use as well. Green State credited our credit again so now we are talking a 22 point drop in credit score! Two weeks after the purchase, the check engine light came on, this is after being told they are put through 172 point check. My husband sat at the dealership for about 4 hours dealing with this not because the problem was huge, but because they spent 2-1/2 hours deciding who was paying for it. The salesperson whod been so nice during the sale, hardly recognized my husband.I have never been a fan of car dealers or the process and this experience did not change my mind at all.Also, not a mask in sight by any of the employees except the lady at the front desk, this during a pandemic!

If you dont have exceptional credit, be prepared to pad the salesman pocket with cash or your stuck. We took them two great running older vehicles and they offered us $1000 for both of them! Thats only $500 each then they tried to sell my elderly mother a truck with a payment close to $800 a month. Then they wanted a 3rd co-signer. I could tell when we walked in that the man had a chip on his shoulder, I didnt care for him from the git go. I want to walk back to the office where he was supposed to be sticking with the financing Department, before I could even get to the opening of the Glassdoor he started asking me if I had 300 400 or $500 to give him. I told him I didnt and he didnt seem too impressed with his facial expressions. He came back about 45 minutes later and basically without saying it in his exact words he basically told us that since we didnt have any money to Pad his pocket with that he wasnt interested in helping getting us the loan. I believe this gentleman is also upper management

Very fast service and they looked over my other concerns as well. Great Job guys.

Kept getting the run around about a car I did my due diligence with them and because I was over the phone I wasnt a priority. I will not go back and do not recommend them to anyone! Not worth your time and energy, definitely wasted mine!

Great time- Spending money and your entire day shopping for the right car is not fun. But Lisa and Eric made this day easy, fun, and we will be back.

Service and staff very professional. Would highly recommend

They take real good care of their customers dont treat you like a number like other dealerships. Very clean and professional. I highly recommend you go here especially if you are interested in getting a new vehicle! This is my opinion use it wisely! Thanks

Not sure what when wrong on the oil change last Thursday. The truck had a really bad smell of antifreeze for several days and it was dipping on my garage floor and it was dipping in the driveway too. I didnt park it in the garage for several days due to the smell. The second thing was the other smell like the truck was overheating or burning up. That went on for several days too.

Brandon, Skip and Tyson did everything they could to get us approved and into a vehicle we wanted!! Thanks to them we were able to get a 2020 GMC Terrain in a price range we could afford!! These guys were truly amazing to work with!! They also werent pushy like many sales people are!! They take the time to listen to what you want

They put the wrong VIN number on my paperwork. Had to return and renegotiate contract. Had to travel a 30 mile distance to re do this deal.

Very personable, understanding and compassionate to our needs. I sent my sister the next day and she had the same experience. Great dealership and Todd was fantastic to work with.

I worked with Jonathan Stonskas and he made the car-buying experience great! He was extremely knowledgeable, patient, and kind. I highly recommend working with him!

Service engine light on and car died twice in traffic. Called and got an appointment. Tech were able to identify the problem and fix it the same day. Intake and exhaust actuator solenoids replaced.

Service is ok. While whatever is going on with my car is usually fixed, they are very slow in response time. I also have to be the one to call in and ask on the status of my car. They are not good at calling me back or keeping me updated as they said they would.

The salesman was very helpful and very nice and all the staff was very nice and answered all questions we would recommend Billions auto to our friends

Told the oil change would take 45mins to an hour. It ended up being over 2 hours long. They did not rotate my tires because they don’t know where the jack points on my corvette are. Corvette dealer but didn’t know where the jack points were. I’m glad I didn’t buy the vette from them.

I came to billion after having been in a car accident and within the week they helped me get into a brand new Hyundai Tucson. I originally came in looking for used but the value of a new car with discounts and rebates ended up being so comparable that it just made sense to go new. I worked with Alec from the GMC building and he was great!

Big dealer no time for the little person

Very nice, worked hard to get me into the right vehicle for my needs

Great service I look forward to my next visit. Rob my service advisor was very helpful and listened to all my concerns.

Very friendly and helpful service. Was understanding of my busy schedule and helped to work around that. Thank you!

They are pushy and rude 😒. I Just went with McGrath in Ceder Rapids, it was a way better buying experience.

Billion auto always treats me right only place I go to for service, vehicles etc

Friendly staff. No double team heavy pressure sales. Laid the numbers out in front of me and were willing to make a deal. Didnt leave feeling screwed. Feel like I got a fair deal. Would recommend working with them.