I highly recommend these guys. They are very helpful when I need parts.

Always have what I need in stock

Hardly ever have to make two trips

Fast service

Pretty friendly and helpful they seem to have parts that are harder to find and can easily get them within a day or two

Good prices and friendly staff helped get me back on the road.

Good job

The lazy workers

Today I decided it was time to take care of my Legand Van Battery, which had failed a couple months ago, but during high covid season as an autoimmune compromised individual, I put off doing anything about it. When I went in today a clerk name Travis gave me the typical line... wheres your receipt? I didnt have it of course. I asked about using my bank statement, but it was just outside of what WF offers on your phone..- .Why WF, WHY cant I see an equal amount of statements on my phone as a desktop?!? -Anyhoo, I asked if I could speak to a manager and Tim came into the picture. I explained my situation and he thought for a moment and said, this is so close to being in warrantee (date stamped from manufacturer was 3/18 and they have an 18 month auto coverage) AND the voltage was 1/3 of where it should have been, so he said hed just exchange it without a receipt, which I was thrilled about.Everyone was very friendly and I have a new battery with an 18 month warrantee. This saved me around $180, money I can surely use in this crazy new world we live in.Since I own a local balloon company, I decided to pay it forward and will be doing some balloons for their upcoming event at no charge... Im a big believer in Karma and wanted to reward NAPA and its kind employees. At the end of the day, Ill give them something priced more than the battery, their event will look better, Ill have a battery with a new warrantee and everyone left the experience feeling great.... Thank you NAPA! And, since you just moved here, welcome to Iowa City Tim!Chad JohnsonICBalloons.com

Jacob and his crew are very quick and helpful. This is definitely the best Napa that I have been to because of their customer service and because they usually have hard to find parts in stock or can get them quickly.

Great service. They replaced my battery in light snow and cold weather. Greatly appreciated that service and the extra customer service.

They are very knowledgeable and go above and beyond to help you find the right parts.

Auto Parts that last. I recommend NAPA over all other Auto Parts. Parts are built to last.

Walked in looking for gm harness connectors. Guy says we dont carry them and walks off . Only giving 2 stars because have beed good in past or would be 1

We came in on a road trip across country with some car trouble. David hepled us out so we bought the right stuff. Truely a good guy who was out to make sure we got good solid help. Thank you so very much.

They treat customers with respect. They have the knowledge to solve problems, and the parts to get you back to normal.

I just recently stopped in to pick up an automotive aerosol paint to match my car. I gave the attendant at the counter my paint number of my car so they could mix me up a can. He told me they can’t do it because the paint formula is not in his system. I know this to be false because I called into this exact store a couple weeks ago with my paint number. I asked if someone else could help me, but was told they can’t make the paint for my car. Not sure if the attendant at the counter was having a bad day, but in my opinion this is not how you treat a customer. If he couldn’t do it himself, he could’ve at least tried to find another employee to help me.

Super friendly and willing to be helpful and had what I needed. Thank you for customer service with kindness.

Have most parts that you need and if they dont have them they can get them. A bit pricey though.

If you really want good quality Parts helpful staff stop by this store theyre the best or they will deliver

Ubiquitous for one parts

They didnt accept the Synchrony credit card, despite being listed on Synchronys website as an Automotive store that does accept it. However, the customer service was good.

Friendly staff great people get you the help and parts you need

Great store

Friendly staff and helpful advice. The place is kinda tucked into this location and I often forget it is located here.

Friendly, helpful staff! Are able to help find hard to get parts!

Great pricing and great customer service. Napa know how.

More expensive but the parts are higher quality.

Was there 5min and did not get waited on. They lost out on $25.

I went to buy some things, and there is a person who does not make you feel welcome, I wanted to talk to him and he only answered me by compromise, he is a little bit racist

Helpful people, lots of parts in stock

A very helpful staff.

Knowledgeable employees, parts in stock.

Checked my battery for me for free

Perfect service!

Awesome

Manager was rude, other employee was very helpful.

Awesome service and variety

Had everything I can think of that I needed.

Its NAPA, very helpful

Found the right parts!

Not bad

Had everything I needed