Friendly service. Very dirty floors. Just saying

Good price food service

Went in there a little after 8:30 p.m. about less than a half hour till closing and they already had the registers taken out and you couldnt spend any cash the store stinks and the customer service sucks.

Always friendly and helpful even installed my headlight bulbs for me

Super friendly. My battery was completely dead. They put it on the charger and it took a charge so I didnt end up needing a new battery. Free of charge. Got some fuses I needed. Highly recommend.

Asked the employee to double check and make sure that the part would fit. He did and it ended up not fitting. Went elsewhere for the correct part.

I find Autozone has a good selection of some stuff that others dont

Battery swap quick and effective staff!

There very helpful.

Very very unprofessional. The manager Jefferey shouldn’t be a manager. This auto zone more of a kicking spot than a work place. I really hope Jeffrey && the two employees that was outside kicking get fire.

Great people inside their very helpful too with my situation even suggested the products that I needed

Smells like an old building The need to find a better building .it looks run down .

I usually go to the other parts store. Seems a lot of turnover at this place and you never know if your getting someone who actually knows something

Good enough. Had a helpful customer service that was happy to field questions.

Fairly large store, on the way home. Pretty clean store with easy used oil dump. They usually have pretty good specials. Pretty high staff turnover that sometimes is obviously training and knows nothing about Auto parts. It is kind of Hit and Miss, sometimes they have what I need but oftentimes dont. Website is useless!

They have everything you need at a good price. People that work there are friendly, knowledgeable and very helpful.

Great guys great help

They think your stealing something and bother you if you are looking at an item

The staff is assertive and helpful. They are easy to talk to and friendly. They have been knowledgeable for all my needs whenever I have gone there.

I like AutoZone theyll sell you things theyll help you put them on your car theyre very courteous and Ive used them in Iowa City Muscatine Florida Ive used them traveling and theyre just as great everywhere awesome service

Good customer service and knowledgeable.

Fast friendly service very knowledgeable in product

Great visit got what we needed.

Came looking for push clips and got an ear full about how i should go to a hardware store or buy a kit and that im waisting time and money looking for multiple sizes of clips. They could have said this kit is what we got and thats it but they made a big deal about it and made me feel unwelcome in the store.

I was confused on what to get they were just easy and and they knew excuat item

Female manager inside the store with no mask on.should get fired. I went back for a faulty battery she gave me a 4 amp motorcycle battery.120cca. my motorcycle calls for a 12 amp battery of at least 220 cca.she got upset .she threw battery on the counter. Really unproffesional. the other employees all got a mask on.what am i gonna do with a little 120cca 4 amp battery. I paid 100 for this battery. Walmart has a 12 amp battery for 45 dollars

Very helpful staff and very friendly

Pretty sure half the staff is autistic. But youll find that part...

Really clean, everybody had masks on when I was there, very helpful.

Great prices.

Horrible workers and an even worse manager here. They do the bare minimum to assist you. Make sure you get the part number from the website coz they cant be bothered to look it for you in the back for you.😠

I expect better service at Walmart than I do here. Employees sit around and talk and make you feel bad for interrupting. They act about as unprofessional as can be. I drive 20 minutes more to another store and am happy to do it to avoid this place

Had what I needed

Had what I needed

It is fine

This store has almost always had the part/s I needed on hand and the staff are very helpful. Generally someone that is working there has run into a similar situation and has some useful insight on vehicle issues. Also, there return policy and warranties are easy to work with.

The employees have always been helpful and friendly

Wont be back ever again. Bought a battery there it had a bad cell and would not hold a charge and they would not Exchange even with the receipt.

O o o OReillys is better

Good stuff at at a great price

We stopped by here to get a scan on a car we were looking to buy, Richard offered to check the battery and alternator for us also. He was very helpful and polite. We appreciated our experience with this autozone!

They were very knowledgeable! Friendly as well.

Washington, IA AutoZone service Sucked. First guy answered my call, and took about half of my information. Next thing I know was the phone went silent, and would beep every few seconds. Didnt ask, or tell me he was putting me on hold. Not knowing that I was on hold, I hung u, and called back. This time a female answered, and put me on hold almost immediately. I was on the road, driving, and trying to locate parts. They left me on hold for over a half an hour, and when the store closed, they turned off the phone, and dropped my call. By this time I was over half way to Iowa City, past 4 routes I could have taken to reach the Washington, store. I called the Iowa City store, and insured they had what I was after. I got what I needed, and asked if there was like a district manager for the Washington area. They apologized for Washingtons actions, and gave me the district reps number. I called him, and left a voicemail for him as well. Over two weeks have passed now, and no call back from the district rep either. Very dissatisfied with their actions, and service. AutoZone will be my last resort from now on.

Always great

They need to pay more than what theyre paying and get good help in that store. Front strut went bad in 1,000 miles now I have to Shell out another $90 for a front end alignment that I just had done when I put on one of their ready struts. Thats not the only thing the woman that helped me didnt seem to understand what was going on. And she was spending more time singing The OReilly song that was just on the radio. Pretty funny she was spending more time singing the competitors song than trying to help take care of the problem I had!

Great customer service, will check your engine light. And also they have affordable prices for parts, and will put them in, for you in some cases. Or you can buy parts and put them in yourself. Like a light for an example. Also good prices on Maintenance products for fluids and tires.

Awesome

Perfect service every time..

No masks :(2 stars because service was quick and friendly, but I cannot recommend a business where multiple employees were not wearing masks inside.

Great people, they do what they can with what they have to work with. They to have access to more diagrams and illustrations for the newer cars so that they can identify parts

I went there on three occasions and each time I had different staff assisting me. They were all very knowledgeable and super helpful. They ran their diagnostic tool for free. My car dealer would have charged me. If I ever have car trouble and questions I will return. I felt well taken care of.

Kind of a sketchy place but overall OKAY!When I first walked in (with a HEAVY BATTERY in my hand) no one greeted me or even acknowledged meIt took over 15 minutes standing at the counter before anyone was able to help me.I didnt trust the guys knowledge, he only made things worse and cost extra 35 minutes there

Have to agree with other reviews. Normally I have good experiences with AutoZone, but this one is managed very poorly. It takes 10 minutes for anyone to even come to the counter, and when they finally do they have no idea what you are talking about. There is an OReilly right up the street with a helpful and knowledgeable staff.

The guys there tonight help me find the correct wiper blades and even install it for me. Thank you for the assistance

Xavier was great help and showed me how to use the tool. Great customer service. Glad I went here.

Stopped by tonight to get a new battery and the staff apparently couldn’t be bothered to help me, instead they just sat around lazily talking amongst themselves and not even acknowledging me so after a couple of minutes just standing there, I promtly left and got my battery from Advance Auto Parts across from Waterfront Hy-Vee instead who had no problems installing it in negative temps, maybe that’s why I couldn’t get any help from this location because they couldn’t be bothered to change a battery in the cold. Anyways their loss, Advance Auto Parts gain! If I could rate this place a negative zero I would.

I needed to replace the battery in my 2012 Chevy Equinox. On this type of vehicle its difficult to get access to the battery. I called AutoZone before going there (I live 25-30 minutes away) to see if they had the type of battery I needed and ask if they would be able to replace it for me since I knew some places wont because of how difficult it is. I get to AutoZone and asked them to test my battery to confirm it was bad. They stated maam I have good news and bad news the battery is bad but I will not be able to replace the battery. I asked why and hes told me because of how difficult it is to get to the battery. I informed him I called before I went there to make sure they would be able to change my battery because of how difficult it is to get access to. Due to them telling me false information I was unable to replace my battery because they wasted my time and the other places were closing soon. Im very dissatisfied/ disappointed with AutoZone. If youre going to work in automotive parts/service store know your information for your customers.

About to get my commercial account good parts and prices

Called on a Saturday morning about replacing a battery for my car. The battery was in stock and upon my arrival, I was greeted by Ryan. He was polite and knowledgeable and had my battery replaced in less than 15 minutes. Thank you Ryan.

Guys who works there needs to try harder.I called to ask about a rear blade very lazyWorker says oh. None in. Have to order.Well it took me to come in to check myself. Low and behold. There it was. A rear blade for my jeep

Had what I wanted. Helpful. Cant ask for more!

Always love going here, they can really relate to you and they take the time for you to get your car checked out while helping you look for what you need! Thanks!

Always fast and friendly. Staff is very knowledgeable.

All you need for your car plus expert advice from good employees

How do you work at a parts store and not know what a part is (when you can look it up!)

Has more than OReillys

Great customer service, happy to lend parts (for free, deposit only via CC and they return the full amount when you return the item) and give advice as you gather the tools necessary for your particular job.

Friendly nice fast service

Dont waste your time. Horrible interaction with staff. Go somewhere else.

The man who had previously helped me was working and helping another customer. The other guy working didnt even acknowledge I was in the store, the other nice guy had to point out that I was waiting. When the other guy when he finally acknowledged me didnt even look at me when he talked to me. Rude...

Employees are very friendly and helpful

Not good actitud never comebag😡😡😡

Even though they didnt have item I was looking for all three employees on duty chimed right in with possible solutions...

Dropped in and bought a battery and they brought it right out and swapped out the old one in my truck. 20 minutes in and out. Nice!

Great Customer Service & parts! They are helpful, knowledgeable, and act like they want your business!

Very helpful and willing to explain in detail what you need for what you are doing.

Not impressed with the people answering the phone. Not knowledgeable, kept asking same questions, and didnt even speak clearly.

The person took care of me right away, got my product, and got out real quick like.

We had a dead battery on 5/1 on our way out of town. Deondre checked the charge, helped us find a new battery, and replaced it for us. He saved the day!

OReallys didnt want to listen to me and I came over here. Got what I wanted in 5 minutes. OReallys had it, but didnt sell it because they wouldnt listen.

Always helpful in getting me the right part and the prices are cheap

Want to share aboit this place, it is good place to spend some time, a lot of thongs to be seenand space where you can spend. alot of time and at this.marketlace you can enjoy so many thihgs a once only what you need is to visit it and be there to find all.of the parts for your car, for some of them.you will have to wait few days but thats normal thing

Very helpful with what you need for your car

Always have a luck finding what l need fast

Very helpful and pleasant to talk to and understand what I needed

Good price good people

Staff was quick to help when I needed it, and left me alone when I didnt. Conveniently located with ample parking.

Huge selection and friendly associates.

Quick help willing to change the battery for me.

Good place fair price sometimes get the wrong parts tho

Super fast friendly service

Very friendly staff. Quite helpful

This place needs more knowledgeable staff, slow customer service

Trace is the bomb. Good service

Store looks very clean. They are so welcoming and very helpful.

I went there to buy a battery for my wifes 04 imapa and they the one battery the acted k like he didnt want to mess with so I left

Best service Thanks a million Rich!

They had what I wanted

Didnt have what I needed and they did not seem very knowledgable.

Getting help here is like pulling teeth! Just go to nearby OReillys or Advanced Auto Parts instead.