This is seriously the best place to take your vehicle to get fixed. The staff is friendly and they do everything they can to keep you informed about your repair. This isn’t my first time using them and I’m sure it won’t be my last. If you’re looking for a place in town that does quality repairs, in a timely manner this is the place to go! Thanks Caliber Collision Cheyenne.
Caliber is great! Unfortunately, I’ve had to take my cars in quite a bit, fortunately Caliber is always there to make things better. They do outstanding body and paint-work, including difficult hail damage. Their communication is always outstanding and the staff is extremely easy to work with, would never take my cars to any other shop.
Great people, beautiful work. Im glad my insurance company recommends them.
Caliber Collision is a great company to deal with. They are very courteous and professional and just a pleasure to deal with. Would not hesitate to use them again.
I took my Cadillac here after being in an accident. They got my car in right away, and did an awesome job keeping me updated on the repairs. Derrick was very informative and helpful during the entire process. Through the whole process of the accident and dealing with insurance, my experience at this location was exceptional. I highly recommend them!
They were knowledgeable and always keeping me updated about the progress of the repairs. Car looks awesome. Had a minor issue with the alarm and tire pressure alert and Brandon took care of it with no problem. Brandon needs a raise, very courteous and polite young man
They washed my car and even buffed my headlights after repairing my collision damage - which wasnt part of the deal. It looked great! We had a huge snowstorm that shut down the entire town, *and* even with needing to order additional parts, my car was still returned sooner than they said it would be! Everyone in the office was extremely professional and kind. Excellent place to do business.
Very professional and courteous. Best experience Ive ever had with a body shop. Ivy was excellent when it came to customer service. I would recommend this shop to anyone.
I wouldn’t go anywhere else!! They are amazing, start to finish!
From the start, they were helpful, answered questions I didnt even think to ask, stayed in contact, did a wonderful job!
I hope you never need Caliber Collision, but you would regret not using them. Outstanding customer service experience, with no crazy hidden fees. And they even washed my car! Brilliance!!!
Caliber collision took excellent care of my car.
I must say # 1 rule in bzness: treat the customer with genuine respect and care.This venue came highly recommended and was sabotaged by an uneducated, unscrupulous employee answering client phone calls. She was rude, abrupt and unpleasant in her tone, demeanor and choice of vocabulary.Unfortunately, I will not be seeking the services of this supposedly reputable company .I think her name was Ashley. Hang up if she answers and run for your life!
Great staff, Kept me informed about each step of repair. Got rear ended and needed rear bumper replaced and painted.Excellent Job with repair!!! Highly recommend!!
Excellent work, and fast. Pleasent surprise: car was detailed when work was complete!
Caliber Collision repaired my car which was involved in an accident. They kept me informed throughout the process, thoroughly diagnosed all issues, replaced or repaired everything, repainted and returned a car in perfect condition. You cant tell its been in an accident!Great customer service! Highly recommend
Caliber collision center was great my car looks awesome and everyone was very professional and nice they keep in contact with me thank you for a great job
The communication was absolutely amazing! The repairs were done exactly on time and the car looks better than new. Thank you so much!!
They did a great job on my 05 Tacoma so I came back for my 16 tundra repairs. Came in under estimate and was finished fast. Ivey at the desk is the best and Mike is a great service advisor. Kept me updated on the repairs
Very professional, had an answer for every question and a fix for every problem I had, all while being treated very well by every member I came across
Very bad experience with Calliber collision, they had my truck at a separate lot just parked for over two weeks they didn’t fix anything, they wouldnot get back to me in a timely manner, very bad communication with customer, the guy wasn’t being honest, and when i told him i wanted to take my truck to a different shop because they weren’t fixing it, he refused to release it & giving me an attitude.Calliber appraisal representative Kennon
Unfortunately Ive been here a few times, but they are very professional, fast, and they make your car look like new
Before choosing an auto repair company to service my vehicle, I went on Google and read many reviews and I find it unfortunate that there are not a lot of good reviews on auto body repair companies in this area. So I thought I would just choose the lesser of the evils and I kept my fingers crossed. But my experience with Caliber Collision leaves me confused as to why they dont have closer to a five star rating.The one problem I had was not with Caliber Collision, it was from Enterprise, which was a result of my own insurance company dropping the ball. Caliber Collision provided Excellent Service through the entire process. When I dropped my vehicle off, I was in the office for 2 hours waiting for my rental, and I had my two dogs with me who barked at anyone walking through just begging for pets or play. They were very courteous and kind, I feel they went above and beyond what my expectations were. They kept me updated each step of the way, and surprisingly had car completed earlier then expectedI would definitely recommend Caliber Collision to others. This experience with them far surpassed my last need for auto body work done. I had to return 3 times for missing parts in addition to them severing my trunk opener connection, which cost me to have repaired elsewhere.Thanks Caliber!
My car was hit in the back bumper and my insurance company recommended Calibers Collision to complete the repairs. From start to finish I am 100 % satisfied with the service provided. I would highly recommend this company.
Great place absolutely the best in cheyenne customer service was on point and they were friendly they kept me updated on the repairs at least once a day totally recommend this repair shop
Worst mistake going to Caliber Collision. My vehicle was covered in overspray. My white charger was damaged on the left side panels. After I received my vehicle I noticed overspray all over my black rims, interior and a large drip mark on my rear trunk. I had taken my vehicle back 5 times and they still didnt resolve or polish out the overspray. complete lack for detail and extreme lack of care . Would highly not recommend. I am still finding more imperfections and damage that wasnt even caused from my accident but was caused by Caliber Collision.
Very professional business. Clean, friendly, and trustworthy.
Ivy and Keenen were so nice and kind. Such a great staff!!
Great place to take your vehicle for body work. They have the Best customer service. Talk to Adam.
The guys at Caliber Collision did an excellent job for me on the hail damage on my pickup. The customer service was refreshing, and the quality of work I got was spot on. I will use them again without question.
Really friendly professional staff. Very clean facility with full covid protection.
All the staff were great. They completed the repairs within the stated timeframe, and kept me updated on progress via text throughout the process.
Hail Damage Dent repair and painting. Professional, timely service with personable staff and technicians.
Got hail damage repaired here and the quality of the work was phenomenal, customer service was more than I expected and they went above and beyony expectations
Excellent collision repair shop. Amazing at keeping me informed and the repair was high quality and delivered onetime.
Very quick service, awesome customer service, expert repair work
Best auto body shop in Cheyenne! Great work, professional staff and awesome communication!
I took my car to this place, they were wonderful people, but they had to take my car to the dealer because Caliber couldnt find what was wrong with it. Once I got my car back, I found out that my cars suspensions also need to be replaced. I ended up paying for the deductible to Caliber and paying Kims Automotive to replace suspensions. I would recommend Caliber only for body work.
Excellent service!
HORRIBLE EXPERIENCE. Very rude and beligerent staff. Vince Wood is demeaning and verbally abusive, all while flat out REFUSING to even simply contact an insurance provider for clarification. When called on it, he hangs up.Dont ask for a manager, theyll lie and say they are them even though its Kenny 😑
Awesome service
These people are pros. Hopefully I wont need a body shop in the future, but if I do this is where I will go.
They are very helpful and friendly.
I stopped at Caliber Collision today and was impressed by their willingness to help me out. Friendly and polite, both.
Very professional great repair job I highly recommend
This place is amazing. Ive had unfortunate events of getting into 2 accidents, but caliber collision has pulled through every time :D the customer service is phenomenal; Ivy, sandra and vince made sure all corners were covered. THEY GOT YO BACK. Thank yoooou
They do awesome body work. My car looks great.
Excellent for the customer
Went in and right away was greeted with kindness. Staff was very friendly & answered all my questions. Just got my car back today & it looks amazing. Highly recommend this place 👌
Professional from start to finish. Very happy, excellent work. Amazed after experiencing other sub-par shops in the area. Highly recommended!
Absolutely fantastic service! Professional, competent. After fixing my hood dent they also fixed the shaking of the hood in my Honda Pilot that Honda had failed to fix despite multiple attempts and I had even involved Honda above the dealership level.
Everyone was real friendly.
Great service from beginning to end. Excellent!
The customer service experience was great, Vince was super cool and very attentive. He kept me posted of the situation with my car. They did an excellent job on my car.
Great rates & Excellent Service. I couldnt be more pleased with the Paint Job. Thank you!!!
Doing good things with your car. Thanks guys...
I stopped by to get a quote for some scratches in the paint of my bumper. NO body work was needed. They said I had to schedule an appointment for next week. WHAT!!! You want my business and you cant take 5 minutes to look at a few scratches. NO one else was even in the waiting room, or in the parking lot for that matter.Not customer friendly at all. Bad business!!!
Fast kind services for a collision company
Very bad customer service to start. Costly repairs (paid by insurance company of responsible party involved in accident) poor repairs on hood almost an inch on separation, wind sounds inside while driving, worn front tires due to bad alignment, loose nuts on front tires and when vehicle was taken in after the job was completed for inspection for noise in front tires they didnt even took the time to inspect it. They said for me to take it to another place for repair and if it was due to the accident they would pay the bill. I would not recommend this place to anyone.
Allstate referred me here and they got the job done in a reasonable time frame considering the damage that was done. The repairs turned out fantastic and overall a great experience.
Walked in and didnt get acknowledged by Brenda stood their almost 10 min. until she called some one on speaker to come help me instead . Explained my concerns about the damage to the staff they made no effort to take them in consideration and proceeded on their own assumption of the repairs they did. In the end, the internal damage still remained and none of key damages were fixed. Very unpleased would not recommend this place to anyone. : (
So far so good, employees wonderful and definitely know what their doing.
Dont use these people. Shady is hardly the word but cant think of something else to discribe them as without using word that would not allow this post. Wish I could prove it somehow but I am sure that they screwed me and I was actually sent there by my insurance company which makes it all the worse. Dorped car off in Indio CA and they could not even work on it because the werent a Mercedes Benz certified repair shop and had to send it to a shop 76 miles away and it took 7 days to get a estimate to state farm. I never saw my car again. Remember I drove the car there just fine and somehow it was totalled. No f-ing way.
Very professional, great work quality done in a timely manner.highly recommend
It is a workshop that in my case was an experience very bad for me, some of its staff with a terrible treatment, Mr. Wilson very bad experience when talking with him, to have that position leaves much to think about. (If people were less selfish and put themselves in your position, things would be the best way). It is the name of the workshop that only makes its fame! 🙇🏻♀️
I was referred by AAA for major repairs. They sent it to another location in Riverside. Took two weeks to repair and two years later the repair work was falling apart. It came back without a dash light illuminating the odometer, and they wouldnt communicate with me about making it right. The headlights leak and retain water during a rain storm or carwash.
They are not honest when they send reports to the insurance. Be careful with that company.
Top of the line body shop....best in the buisness!!
Great work and fast as well!!
Great place when you need them
Did a good job on repairing my bumper just make sure to not leave any cellphones, they got into mine, left it on purpose.
This is the most irresponsible experience Ive had. They treated me like I was of no importance to them.
Fast good work
Always GREAT service!
Fixed like it never happened
Took car in for minor accident repair did not totally fix car
I live across the street from here their lights keep me up at night
Friendly staff
Good work
Whack!
Good experience
Very good service