We bought paint from them supposed to be amazing paint but now 3 months after painting we have 3 rooms peeling! We primed the walls and waited between coats and still. We went in because it claims to be a lifetime paint and we have to still buy our own new paint.

This is a great full-service hardware store. Ive had them cut glass, and it is always perfect. I also had them repair a broken storm window. I expected it to take a week because I saw the pile of work that they had in the backroom, but I got it back in two days. A+.

Great service had just what I needed.

The hardware store that has experienced employees and professionals. Compared to other hardware stores that the employee can show you where the item is,True Value hires professionals, to help with your purchase

Great people!

Great local hardware store. Full service assistance

The staff went above and beyond to find a piece to work in my old china cabinet!!! Very helpful.

I was never contacted about my order being delivered to the store and then received a notice that it had been picked up. No use of face masks by employees or customers. Only visible COVID-19 precaution was plexiglass barriers that the unmasked employees kept coming out from behind. It’s sad that the management isn’t - at minimum - working to protect their employees.

Unfortunately, the service at McCoy True Value is in decline. Some employees are fine to work with, but others are clearly disenchanted with their jobs and are taking it out on customers. I tried to get help with a chainsaw and the person was upset that he had to answer my questions. When he became rude, I told him he needed to stop and that I would talk to the manager about him. His response was, Well, shes right over there. Later I called the manager, Monica, and she gave me some vague response which included, every customer is different which I take to imply its my fault for the way I am responding to rude behavior from her employee. Steve, the original owner, would never have tried to shift blame to the customer. McCoy better come to realize that customer service and locality are the main things that makes them better to shop at instead of larger stores. Getting respectable service helps to make their very limited inventory tolerable, and now even that is in decline.

Didnt have all I needed but helped me find one locally. Good people.

Ive always had great experiences at McCoys. Lots of knowledgeable people and the prices seem fair. A wide variety of of indoor and outdoor house materials/tools. A lot of rental tools and all seem to be very well maintained. A great local business that I will continue to shop at!

This is a smaller locally owned hardware store. The owners are well known and big supporters of the community. This store will not have the huge selection of larger chains. However, If you have an odd fixture or bauble you dont know the name of cant track down a replacement then this is the place you need to go. The staff is super helpful getting you pointed where you need to go.

There is always someone there to help you find what you need or to help you know what youre looking for. Ive gone numerous times with a question about what to do and the staff have been able to help me out. Its a family run business thats been a staple of the community and one Im happy to support. 4 stars because their selection is sometimes small and limited, though some people may view that as a good thing.

Great store with very knowledgeable staff ready to help

Excellent & friendly employees! Have been there many times. Very helpful when looking for hard to find parts.

Great home town hardware store.

I drive from Clive to get the local brand Stick with Me Honey.

Helpful, local hardware store.

Every time i go in there i am greeted and asked if i need help finding anything EVERY TIME. amazing service

They always have what Im looking for, every odd nut n bolt Ive needed, they always have it.

Went in for a pet bed I saw on a Facebook post. I didnt know where it was initially, and I found it in just a few seconds! Store was easy to find too!

Very helpful with my unique problem, reminds me why I am grateful there are hardware stores still around.

Great family owned hardware store

Helpful, knowledgeable staff. This isnt just a hardware store. Lots to choose from, including seasonal goodies. Shop local!

Nice, small town hardware store!The staff is super friendly if you need help finding something.

Always very helpful and friendly, usually have what you need.

Dont let you return their products, for in-store credit.. if you dont have receipt, even if their logos and upc is clearly marked on them..

Interesting hardware store. Has about anything you need to fix most any house hold problems.

Best service I have seen in a long time. Not once, but every time we enter they are willing to answer questions and help find what is needed.

I had keys made, price was good, service was fast.

Great customer service and have always had what I need. Their misc items drawers helped me build a special connection for a 78 Plymouth wiper motor.

Great sevice. Theyll help you with your project.

Friendly staff to help take care of any needs!

Needed some product for a project I was working on and 4 of the workers helped right away. Amazing service

Good prices and good service.

Had everything I needed and a decent price too

Very friendly and helpful stff.

Right across the street. You will be surprised at what they have.

They always there to hlep find what you need

Great service.very helpful employees

Always a great hardware store

Great small town hardware store.

Friendly, helpful staff.

Awesome!!!!!

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