Absolutely horrible customer service. I ordered a bench for a friend who’s sister passed away. We wanted to give it to her on June 1st when the memorial service was. I ordered the bench on April 16 and paid for it in full. I received an invoice saying it would be shipped in four weeks. When I called near the end of May inquiring about the status of the bench I was told Covid hit the factory and it would not shipped until the next week. When I called the next week I was told there was shipping problems and Memorial day delayed shipping and that I would not receive the bench in time. We postponed the memorial. When I called to get a new shipping date I was told it would ship out June 14. I rescheduled the memorial service for June 24 thinking that would be plenty of time. I began worrying when I did not receive a tracking number by June 19. So I called the company again. This time the was a power outage at the factory. So I asked to speak to a manager. He gave me more BS and said he would find out where the bench was. He said they never promise shipping yet clearly on my invoice it states the bench would ship within 4 weeks. We are now approaching 12. When I asked for a refund I was hung up on. When I called back it went to voice mail. Not sure if I will ever receive a bench.Did finally receive the bench. After many phone calls the company shipped it and I received it. It is a beautiful high quality bench. Just give yourself plenty of time if ordering for a special occasion.

BEAUTIFUL work..EXCELLENT customer service!!!

Most helpful person Ive ever talked to. Very knowledgeable about colors and shipping, extremely helpful

OCC Outdoors makes sturdy, rugged, outdoor EVERYTHING. Trash receptacles, recycle bins, bicycle racks, cigarette ash urns, park benches... if its outdoors and made of steel or recycled plastic, they probably make it. Years ago, my company purchased a steel bicycle rack from them and its still holding up wonderfully! I would highly recommend them for anyone looking for commercial outdoor products. They also do custom work!

OCC Outdoors bent over backwards to get us our memorial bench on time!!! Dave is a great person to work with. This Bench is made with great quality and will last a life time. Thanks OCC Outdoor!!!