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Navis Pack & Ship
7220 Georgetown Rd #300, Indianapolis, IN 46268, United States
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Navis Pack & Ship
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Ma
Review №1

Navis was efficient, professional, and reasonably priced. Excellent customer service and quick to communicate as well. They did a great job of protecting my pottery on an international trip. I cant recommend them enough!

Jo
Review №2

We contracted Navis to pick up and pack a few items for us and they did an amazing job. Very responsive, cost was right, and no issues. Will definitely utilize their services again.

Ma
Review №3

I had an urgent (less than 2 week) move across country last month and I don’t know how I would’ve done it without Navis Pack & Ship’s help. They were extremely helpful, patient, and flexible and got my things packed up perfectly. I can’t stress enough how impressed I was unboxing their packing job when I received my items yesterday - it was like a cardboard and foam tetris masterpiece. Everything arrived in the same condition as I had left it with them - huge deal being this was getting shipped freight and I had things ranging from dishes to a computer monitor to furniture in the mix. Also, a special shout out to Treasure in the office who was an absolute pleasure to work with and helped me from estimate and contract generation to the drop off and shipment tracking. Between not only my near-incessant phone calls but also my mom’s, Treasure was consistently attentive, kind and professional. So thankful for and impressed by such great customer care! Highly recommend working with this company for your small moving needs if you’re in the Indy area!

Ni
Review №4

Highly recommend! Best shipping in town! Andre and team beyond exceeded my expectations. If you need something shipped these guys are a must!!

Ty
Review №5

Absolutely the best shipping service Ive ever worked with. Kayla and Andre assisted me throughout an unusual shipping emergency I had and held my hand throughout providing exceptional customer service for a very reasonable price. Beats the pants off FedEx and UPS!

Ra
Review №6

Great attention to the needs of the customer. The proof is how well they overcame obstacles thrown in their way. Problem solvers as opposed to the other drop and run shippers. Attention to detail and follow through, perfect. Well packed and protected with care, continual status updates, and delivery when expected. Bravo!

Pa
Review №7

Dealing with Navis Pack & Ship has been one of the absolute WORST experiences I’ve ever had with a shipping company. And this particular Navis Pack & Ship is poorly managed by people who do not understand the service business.Kayla is a very sweet person, and I appreciated her. However, I paid a lot of money to have something shipped in a timely manner. I was told my items would ship the week that I paid, but they did not. I was not even notified of the lengthy delay.My items did not ship for 2 weeks after Navis Pack & Ship said they would. So my items did not arrive for nearly a month. I had to cancel plans to visit my family to stay home and receive my delayed packages. This is not acceptable, but I would have forgiven them had they done the right thing.What made things so much worse was that Andre (the manager) wouldn’t simply take responsibility for this mistake / delay and rectify the situation by giving me some reasonable compensation. I left numerous messages and sent numerous emails to Andre, but he only responded to me after I called the corporate headquarters to complain.And after ALL this hassle, Andre’s message to me basically said he wasn’t going to do anything to make it right. That is pathetic, cheap and unfair.Don’t bother with or trust this company. Navis Pack & Ship is the worst I’ve experienced. Stick with FedEx or anyone else. I give FedEx business every day, and they have never treated me like this nor would they ever treat me like this. They are infinitely better.

Ro
Review №8

Andre and Clay are lifesavers and tireless. They made sure everything was packed up by the deadline our company to be done by, and worked with us every step of the way to be flexible on delivery dates. I worked with him for 2 days to get our item packed up and never heard anything but positivity from him. Would use his business again in a heartbeat, highly recommend.

Ga
Review №9

NOT THE BEST TO DEAL WITH THIS SHIPPING COMPANY THEY QUOTE ME ON HAVING 50 ITEMS WHEN IT WAS ONLY 39 . THEN WHEN I GET THAT STRAIGHTENED OUT THEY BILL ME FOR $200 MORE THEN WHAT I WAS QUOTED MORE TIME ON THE PHONE . THIS IS TOTAL HEADACHE FOR ME THROUGHOUT THE LAST FEW WEEKS TRYING TO GET MY ITEMS AND PROBLEMS RESOLVED

Ta
Review №10

Absolutely fabulous customer service and great communication! Will definitely use for my future transport needs. Highly recommend.

Ja
Review №11

The team from Navis did a great job! The crew was professional and courteous. They worked well together and were crazy fast, too!

Ge
Review №12

I would like to thank the Navis Pack & Ship Indianapolis team for helping me pack, wrap and ship my mother’s furniture during her last weeks of life. They were kind individuals who showed great care for my mother’s belongings and the timeline in which the items needed to be removed from her apartment. They provided first class service.

Pe
Review №13

The team at Navis Pack and Ship were professional, polite, helpful, flexible and very communicative. A pleasure to work with, my package was carefully packed and shipped, arriving in perfect condition. AAA++

Ab
Review №14

Andre delivered a book chest and books from Indy to Evansville. He was efficient, professional, and carefully packed the items. I would definitely use this company again!

St
Review №15

I have been trying to get a quote for over 1 week; Ive sent 3 emails and have not received any response. If I could give 0 stars I would

Ma
Review №16

Thank you Navis Pack & Ship. Mr Johnson was very professional and accomdating. I highly recommend his company for your move.

St
Review №17

Great service! A1 white glove job done! Thanks Navis!

ni
Review №18

Best shipper in TOWN!

Information
13 Photos
18 Comments
4.4 Rating
  • Address:7220 Georgetown Rd #300, Indianapolis, IN 46268, United States
  • Site:https://gonavis.com/location/home/indianapolis/in18009?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=IN18009
  • Phone:+1 317-999-7963
Categories
  • Shipping company
  • Freight forwarding service
  • Logistics service
  • Moving and storage service
  • Moving supply store
  • Packaging company
  • Packaging supply store
  • Shipping service
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
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