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Diamonds Direct Indianapolis
8557 North, River Rd, Indianapolis, IN 46240, United States
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Diamonds Direct Indianapolis
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Da
Review №1

We recently purchased my new wedding ring from Selena Powell. We had an amazing experience. She is so awesome. They made it very easy and a memorable experience for us. Everyone in the store was very nice. I got the ring of my dreams! Thank you so much!

Ch
Review №2

So to start off, I live in Tennessee where as this location is all the way in Indianapolis. I received this sales persons name and contact through a family member. From start to finish, this was the best thing I could have hoped for. Kristen Cassidy did an amazing job from finding out what type of engagement ring to help design based on my future fiances personality and what I was hoping to get in the end. We truly made a one of a king ring that will never be duplicated. I can vouch and will always refer her to anyone! Thank you again, Kristen, for such an amazing ring! I am forever grateful!

Bi
Review №3

First store we ever walked into and honestly we were very nervous. Instead we found it to be a very inviting place with excellent customer service.Shelby was very friendly and helpful the whole time we were there and made the whole experience that much more enjoyable. She pointed us to the perfect ring all while being very conscious of our budget; I felt like she truly cared about making us happy instead of just getting a sale. HIGHLY recommend seeing her if you are looking for engagement rings.

Te
Review №4

I came in for assistance on altering my ring after it fell off and I sadly thought it was lost. I was lucky enough to find it, but knew some changes needed to be made. I could not have been more impressed with the kindness and caring attitudes that I received. Thank you Kris, Taylor and Katie. This amazing service is the reason I would confidently recommend your business.

Ja
Review №5

Got a beautiful engagement ring at Diamonds Direct. Very happy with the experience! Kris Cassady was great at informing us about diamonds and helping us make a great decision. No pressure to buy and very nice staff! Highly recommended!

Je
Review №6

My husband and I went to Diamonds Direct for a special anniversary. I was very nervous about selecting a diamond but I immediately felt the warmth and genuine kindness from Kris. She is so very caring and patient! When we came to pick up the ring, she greeted us by name. Excellent customer service Kris💗

Al
Review №7

First, I want to thank Chrystal Behan for helping me pick out the best engagement ring. I live in Bloomington, but Chrystal was extremely helpful through email on giving me ideas for pricing and walking me through the process. She was patient, and knowledgeable which are two things I appreciate when learning something new and will cost thousands of dollars. Thank you so much.Secondly, I went to a few places but Diamonds Direct had the best value for a setting and diamond. I looked at places in Bloomington, Evansville and of course Indy, and Diamonds Direct was able to give me the best price and value. My finance tells me over and over how much she loves the ring. A huge win! Thank you for your help!

Na
Review №8

We always have the pleasure of working with Rachel. She always goes over and beyond to help us with all our special occasions. She understands exactly what we are looking for and magically makes it happen just perfect! I feel like I am shopping with a friend and she makes it so much fun! We have never felt pressured with Rachel. We get so many compliments on all our jewelry pieces. We would recommend anyone looking for Incredible personal care to go see my friend Rachel for all their jewelry needs!!! Best place to go!!!!Nadia Horsley

Su
Review №9

Anthony S. was so great with us! He spent lots of time with us even though we werent ready to buy today! Great customer service-highly recommend Anthony and Diamonds direct!

Jo
Review №10

I was recommended DD by my brother and I was incredibly happy with the selection, services, and team, especially Kris Cassady!She went above and beyond in answering my many questions and helped me design a perfect ring. I learned a lot of the industry and processes because of her patience and wealth of knowledge.They work with conflict free diamonds that adhere to the Kimberly Process (not from De Beers) and have great pricing and consumer protections.You can also drop off jewelry purchased by them for a complimentary cleaning.It is my understanding that the small diamonds on ring paves are also covered for free replacement.I will definitely be back for future purchases.

El
Review №11

Kris has helped me time and again to get the perfect ring for my now wife. First with an engagement ring my wife still gets compliments on, and now with her wedding bands to match and wreath the ring to make it even better. I couldn’t ask for better help and design than her!

Da
Review №12

We purchased my new wedding ring from here and it was an amazing experience. Selena Powell was our sales person and she was beyond great. They made it a fun and memorable experience. Everyone in that store was really nice.. thank you so much!

Bo
Review №13

For years I wanted to upgrade my wifes wedding ring. I had my wedding repaired and was pleased with the experience. A few months later, I went in and met with Kris to set up a secret plan to get my wifes diamond upgraded. Kris showed me a range of diamonds to choose and I made my selection.It took a month or so but my wife recently complained about the metal getting thin on her ring and bending. The secret plan was a go! I suggested we take it to Diamonds Direct to get gold added to fix it. We dropped off the ring. Kris took care of getting the new diamond put on a new post and the repairs done.A week later, my wife and I went to pick up her repaired ring. She did not know anything about the new diamond. When the ring was brought out and she opened the box, she was a little shocked, confused and then she started smiling that smile I love so much.Kris did a great job handling the secret plan and taking care of my wife and I. Im satisfied and my wife loves her ring. Thanks Kris!

la
Review №14

Anthony was fantastic to work with! Very laid back, but enthusiastic about making sure I got exactly what I was dreaming of. It was great having so many options and someone with such expertise.

Da
Review №15

My experience at Diamonds Direct is phenomenal!! I worked with Jenny and she is ABSOLUTELY the best!!!! I was shown, as well as my family, the best customer service through her. I believe that she truly cares about others and seeing their dreams become a reality. Thank you Jenny and thank you Diamonds Direct!!

Tr
Review №16

My experience with Diamonds Direct was perfect. I was lucky enough to work with Selena and she made this process seamless. I went in knowing nothing about rings and she guided me through. Couldn’t have chosen a better person to work with!

C
Review №17

I cant say enough good about my experience at Diamonds Direct. My first time in the store, and was greeted when I arrived by Rachel Martin. Rachel, graciously and patiently took all the time I needed to show me everything that was available, that I was interested in. I traded in a Princess Cut Diamond Ring for a traditional and elegant round stone diamond ring. Usually you have to spend double to upgrade your diamond ring. Not at Diamonds Direct. I would not hesitate to a travel from Florida, all the way up there again, to make another purchase. I ended up with a beautiful ring and am extremely happy with it, the price I paid, and the exceptional customer service I received. Until next time, Rachel.....

Ha
Review №18

Diamonds Direct has the best staff I could imagine. Everyone is always so friendly, from the moment you’re greeted at the door to shopping with diamond experts (who are so knowledgeable!) to finalizing sales and also going back in to have your jewelry cleaned and polished to perfection. Other jewelry stores can feel stand-offish and uppity; whereas diamonds direct makes you feel like a part of their big family and always welcome! The products they carry always gleam, and I rarely can go a day without having someone compliment one of the pieces I wear from there. My bangle was sized to perfection, my necklaces are unique and such high quality for the price. I will never buy jewelry anywhere else!

Ki
Review №19

Kris did an wonderful job helping me with my 25 year wedding set. I couldn’t of asked for anything better!! I absolutely love it. Thank you Kris and the Diamond Direct family ❤️

Sa
Review №20

Anthony is the best!! He helped my fiancé find the engagement ring of my dreams and then again with the wedding bands. He always answers texts in a timely manner and shares special deals. We are super grateful to have worked with such a great sales associate!

Ev
Review №21

I cannot say enough positive things about our experience with Diamonds Direct in looking at engagement rings. Shelby was warm, knowledgeable, professional - I can’t imagine a better experience. We felt welcomed from the moment we walked in the door and the customer service from everyone there was impeccable. We went across the street to look at another place just to compare and we were back at Diamonds Direct within 15 minutes. It was night and day in terms of professionalism and customer service. Thank you so much for such a positive and memorable experience of this important event in our lives! :-)

Mo
Review №22

My husband and I purchased our wedding bands from Jenny Ervin. She was incredibly patient, kind and knowledgeable! She made our experience memorable. I highly recommend Jenny for your future jewelry needs!

Ma
Review №23

My girlfriend and I shopped around at five different places for engagement rings. What stood out about Diamonds Direct was their diamond expert Kris. She was knowledgeable and patient with us every step of the way. It was ultimately her high level of service and remembering us when we walked through the door that made me want to purchase the ring from diamonds direct. We appreciate Kris and look forward to returning for future purchases.

Le
Review №24

We wanted to upgrade my ring and stopped by Diamonds Direct after a recommendation from several friends - it was unlike any jewelry store we have visited (in a positive way)! One advantage of Diamonds Direct is their large selection. I’ve only been to 3-4 jewelry stores but this store had the most selection on display I’ve seen, which gave us a lot of unique options to work with. During our visits we worked with Kris and it was a wonderful experience. She was so knowledgeable and patiently worked with us over several visits until we found exactly what we were looking for. We did not feel pressured at any point in our interactions. I would highly recommend working with Kris and visiting Diamonds Direct!

Ry
Review №25

Highly recommend this place. They accomplished precisely what we envisioned. Ask for Anthony; he is your guy when it comes to jewelry. 10/10 will shop here for many years to come.

Br
Review №26

My wife and I went to Diamonds Direct with zero knowledge about rings. We really wanted something special for her for our 10 year anniversary. Upon arrival, Kris met us with open arms and did such a wonderful job explaining and teaching us about diamonds! She helped us find and purchase the most beautiful ring we could have asked for! Kris was amazing all around and definitely recommend visiting her if you are looking for that perfect ring!

S
Review №27

Needed a necklace for a present, Michael was very helpful at showing us all the options. Outstanding customer service!!

Me
Review №28

My fiancé got my beautiful ring from Diamonds direct and we had an amazing experience with Selena from start to finish! I Absolutely love my ring, it just needed adjusted. We got the chance to come in and work with Kate and she was phenomenal and made the process a breeze. She did a fabulous job. We’re so thankful for her assistance.

Th
Review №29

Kris made the experience easy and fun. She gave great direction on matching earrings for a vintage bracelet my wife got overseas when she was a teenager. She made the perfect recommendation for converting a single earring to a pendant (we lost the other one...). And, last but not least, she showed some great selections so I could get my wife some beautiful earrings for our wedding anniversary. Thanks, Kris! You are the best!!

Jo
Review №30

They were very friendly. There was a large selection of rings. The options for diamonds even more so. They are on the high side and only carry higher end diamonds. Was great in trying to fulfil our requirements for a ring and a diamond.

Du
Review №31

I will recommend to anyone (confused like I was about where to go for an engagement ring) to go to this Diamonds Direct. Kris was a godsend when it came to picking out an engagement ring for my fiancé. Kris listened to me and looked at my notes for what kind of engagement ring I was looking for and exceeded my expectations of finding the perfect ring. I never once felt pressured into getting something I didnt want and was amazed at the helpfulness, passion, and expertise of Kris. If you want excellent service, look no further.

Ch
Review №32

Shelby provided fantastic service this weekend helping us figure out how to reset my wifes engagement ring to feature the birth stones of our children. It was no pressure, truly listening, and then responding with helpful suggestions and support. Very impressed and well continue to come back as we have got the last 13 years.

Jo
Review №33

Diana has been a wonderful help every time I have come to the store. Every time I come to the store I always feel welcomed and have had a great experience. The customer service I have received has caused me to repeat customer and also recommend Diamonds Direct to others.

Jo
Review №34

My experience here was FANTASTIC. I got an engagement ring for my (now) fiancé (yay!), and she LOVES it. Great prices for quality jewelry. If you go here, ask for Michael. Before I came to Diamonds Direct, the other places I checked out I felt like I was dealing with a car salesman that just wanted my money. Michael was genuine, never put any pressure on me to buy, and made this experience stress free.

Ro
Review №35

My experience with DD has been one for the books. Kris worked with me from the start. She listened to our back story, listened how much my fiancé meant to me, and got to work. Kris helped me in designing THE perfect ring for her, and without a doubt made it come to life! The customer service and experience DD provides is what other companies strive for. From start to finish Kris was there. She puts in the work and the outcome speaks for itself. Im sure all of their employees are A1, but theres only one Kris!!She truly cares about each and every customer. The willingness and effort she puts in is never questionable. I will definitely keep bringing my business to DD and Kris. By far the best experience from start to finish. Thanks for everything youve done. From listening to my stories, multiple ring designs, multiple hours spent on us, for that perfect moment. Thanks again Kris, well see you soon!

An
Review №36

Jenny Ervin did an amazing job of helping me and my fianceé pick out the perfect ring for our engagement! She showed us options and took thoughtful notes. She educated us on the 4Cs and what different levels mean from cost. She then found the perfect diamond for my fianceé and took care of everything! Truly zero hassle and zero worries. I had a plan for an engagement on our vacation and Jenny did a great job of getting a quick turnaround on our order and had the ring on my had before I had to get to the airport. She is amazing to work with and I highly recommend her! Thank you Jenny!

ne
Review №37

Kris Cassady of Diamonds Direct is awesome! She has taken care of me for years and always knows exactly what my wife wants. Last week was our anniversary and Kris told me my wife would like a Diamond tennis bracelet. Not only did she like it, she LOVED it! Kris is very pleasant, knowledgeable, and never pushy. She has the most pleasant demeanor of anyone in retail sales. My wife and I consider Kris a friend, not just a jewelry salesperson. Any time I have jewelry needs, I will always turn to Kris.

Je
Review №38

Hands down the best experience shopping for an upgraded diamond ring, for my 21st anniversary. Ask for SELENA! She is the BEST of the best!!! Thank you Selena, for making this experience so much fun!! We appreciate the time you took with us, educating us, your kindness, enthusiasm and humor.

pa
Review №39

Never disappointed shout out to my man Sam Savage for making things happen

Ke
Review №40

We wanted to get rings to commemorate our anniversary and Rachel, at Diamonds Direct did an amazing job. She took the time and showed us numerous examples of settings. We described what we thought we wanted and she helped show us a few things we hadn’t thought of that where even better. She kept us within our price range with first-class service - we will definitely be back.

Se
Review №41

We love the quality of jewelry and high level of customer service we get at DD. I have worked with Rachel Martin for the last 3 years and 3 pieces of jewelry I have purchased. On top of being a wonderful person she genuinely cares that I am 100% satisfied with what I choose to buy. My wife is VERY happy i have her help. Thank you Rachel and Diamonds Direct!!

Je
Review №42

Sam Savage was so friendly and genuinely took an interest in my fiancé, Peter, and I when we were recently shopping for wedding bands. He took care of us quickly and efficiently and we were out the door in no time with two beautiful rings—exactly what we were looking for! Thank you Sam!

Se
Review №43

I had my grandmothers old engagement ring sized and set here. It turned out beautiful. I could not be happier with the result. Customer service was great. Kris was very friendly and made the experience very memorable.

Al
Review №44

Honestly this was my first time ever stepping into a jewelry store. I was on the hunt for an engagement ring with my future in-laws. I was greeted at the door by an employee who asked what brought me in and also if there was any refreshments they could provide. They then directed me to Anthony. This guy was nothing short of extremely professional. He took the time to tell me about the business history, where they do business, and gathered an idea of everything I wanted in a ring. He was very patient, and also very efficent grabbing other rings while I was looking and deciding. Ultimately I made the purchuse same day as walking in, which is extremely rare. Hands down I have a jewlery guy and will be back to see him again. DD has my business for years and years to come.

Re
Review №45

Amazing 10-star experiences with Sam Savage! I came for a simple tennis bracelet and left with a piece more gorgeous than I could have imagined! I have been back to Sam many times for special pieces and have sent friends too!Quality service, excellent product expertise and fabulous selection. Repairs are a breeze. Prices cannot be beat. Cannot wait to return for my next pieces!!!

Tr
Review №46

Kalyn was very helpful and very very personable. 10/10 would go through them for any diamond purchasing. They got the ring in my time frame and honored my wishes to the T and did not try to get me to buy anything insane. They were so great and made my engagement something that I will remember for the rest of my life! Diamonds Direct is definitely the spot for all diamond purchases!

Je
Review №47

10/10 recommend going to Diamonds Direct for all your jewelry needs. 12/10 recommend asking for Sam Savage! Sam was everything we could imagine and more to help us find our dream ring and have an amazing experience. He is extremely knowledgeable, listens to your wants and needs, and provides you with the best options! Not once did we question the quality of service we were getting. We feel more like he is our friend than our jeweler!

Pa
Review №48

We came to Diamonds Direct upon the advice of a friend. I’m so glad we took her advise! Before visiting the store I looked at the rings they had on their website. I was looking for a ring that fit my style. I’m not a traditional bride as I’m older and I wanted a ring that was for a woman not a 20 something girl. I knew I liked vintage styles but wasn’t set on what I wanted. I found a ring that was sent to the Fashion Mall location on 86th street.Jenny Ervin, diamond specialist, contacted me and we made an appointment to come look at the ring. It wasn’t the ring for me but thanks to Jenny’s guidance and ability to quickly assess my personality she was able to guide my fiancé and I to the perfect ring. When I put on the L’ Amour Emerald Crisscut ring we both loved it immediately. She was able to work with my fiancé and I walked out with the ring on my finger!Jenny also helped us a few weeks later to find the wedding band that my fiancé liked and kept it available for us because the turn around time on ordering the ring wouldn’t get it to the store by the day of the wedding.Jenny followed up with helping me clean other jewelry I was wearing the day of the wedding. She also texted me in the days before and after the wedding to see if I needed anything.If you’re in need of a diamond specialist that is sensitive to your style, price range and gives the extra touch you should visit Jenny Ervin at Diamonds Direct

Sc
Review №49

Anthony was superHelpful we love our ring great price too!

Ma
Review №50

Buying from Diamonds Direct was an absolutely wonderful experience. Anthony was attentive and excited to help me find an engagement ring. I came in knowing what I wanted and Anthony made it happen! Thank you Anthony for finding the perfect diamond. I’m so excited!

KG
Review №51

My wife and I had a positive experience picking out an engagement ring. Following that initial visit, we came back twice and had negative experiences due to the lack of customer service demonstrated by the staff up front at the register/customer service desk.

Co
Review №52

We had a great experience shopping for an engagement ring here! This was our first stop ring shopping and we had no idea what we were doing or what to expect. Sam was FANTASTIC helping us through our experience. He did a great job of educating us first so that we knew what we were looking for. It wasn’t the least bit stressful and he put our wants and needs first. The transparency and customer service was bar none.

Ma
Review №53

Had a great experience with the help of Destiny and Grace and their input for an addition to my ring. Then through the amazing work of Kate, my ring was serviced and ready to go the next day. Doesn’t get any better than that! Thank you all!

Tr
Review №54

I met with Kris at Diamonds direct to pick out an engagement ring for my fiance. Kris was super helpful, and very transparent with me the whole time. The service was also quick and I do not think I had to spend more than 30 minutes there by the time I had the perfect ring and checked out with my purchase.

An
Review №55

Kris helped my fiancée and I pick out our engagement ring/wedding bands, and couldn’t have been more helpful. She was very kind to us, and I can say the same for every employee in Diamonds Direct.

Je
Review №56

Rachel Martin was outstanding to work with. Our story started with one of our sons looking everywhere for an engagement ring. Once we started working with Rachel, there was no need to look anywhere else. The atmosphere, quality, and price were amazing at Diamonds Direct, but working with Rachel made the experience so much more enjoyable. She earned our trust so much, we went back to her for our 2nd son’s engagement ring, their wedding bands, an Anniversary necklace for my wife, and finally my wife’s surprise pearls that we gave her at the first wedding. (I had to wait for the wedding to write this so my wife didn’t find out about the surprise pearls) Rachel made us feel like family. I can not say enough about how much we loved working with her, and how much respect she has earned from us. Thank you for such an amazing experience.

sc
Review №57

Selena made my dreams come true. I will never shop anywhere else. So friendly and accommodating. They want you to get exactly what you want. I’m so happy with my 30 year anniversary ring. It’s gorgeous. 😃

Ma
Review №58

My wife and I were blessed to finally get our bands last year...🙏 We out here now, 2021! Big thank you to Kayln for more than taking care of us, and to Diamond Direct -one stop jewelry shop! #Diamond Direct

Tr
Review №59

Jenni is simply wonderful! She is connects with her clients so well and really listens, paying attention to what they say and always finding just the right pieces for them! We will always come back to Diamonds Direct to see Jenni!

Jo
Review №60

Kris Cassady is outstanding to work with on design of unique pieces or the selection of in-store items. She is very creative and is patient in getting you to exactly what you want the message of the jewelry to convey. Outstanding value for the investment and very responsive and easy to work with...never a hard sell or push beyond what you want to spend. I have purchased several pieces from her for both my wife and daughters and would highly recommend Kris and Diamonds Direct.

Mo
Review №61

We had a great experience with Sam Savage! This was our first stop to look at engagement rings, and Im so glad we started here. Sam was so kind and welcoming and took the time to listen and educate us. He helped me find my dream ring, and I am so thankful for the entire experience! Highly recommend :)

Rh
Review №62

Rachel is amazing. She has such a great cre a time mind and took all of my wishes into account. I would recommend her to anyone!!!

An
Review №63

There are no words that can describe what a gem and extreme pleasure it was working with Selena Powell to create my custom one of a kind engagement ring. From the moment we spoke on the phone, I knew we were in excellent hands and she would have us as customers for life.The personal attention we received has been nothing less than outstanding. After a few revisions to the CAD design, the work of art was created. It truly is a stunning masterpiece. My fiancé proposed to me on 10/10/2020. Even though I helped in the design process, I hadnt seen the finished ring. It is even more gorgeous in person. We cannot wait to work with her again on designing his wedding band and any future purchases.

Ja
Review №64

The sales associate, Anthony Scoppettuolo, was extremely helpful and very friendly.When its time to buy, were definitely coming back to see him!

Co
Review №65

Our diamond consultant, Sam, was the expert I didn’t know I needed. He not only educated us in the most professional way, but he also helped us find the ring of my dreams. I would recommend Sam and Diamond Direct a million times over. Truly some of the best customer service I’ve experienced.

Di
Review №66

I walked into Diamonds Direct with little to no knowledge. Sam Savage made finding the perfect engagement ring extremely easy and hassle free. My fiancé and I ended up going back to Sam for both of our wedding bands, and had just as great of an experience. I recommend Sam for any of your jewelry needs!

Em
Review №67

Me and my now fiancé have nothing but amazing things to say about our experience. We were lucky enough to have Laura the day we came in. We decided to shop together. The selection Diamonds Direct has is UNREAL. I could have just tried on rings for hours and hours. Laura was great. She knows how to work with a budget well and doesnt push beyond the budget which I really appreciate. I cant wait to go back to pick out my wedding band!

Au
Review №68

I highly recommend this place. I had Selena Powell helping me pick out my engagement ring and she was so helpful. She was never pushy and answered every question I had. She made shopping for the engagement ring a lot of fun. If your going shopping for any special occasion stop in and see Selena. 5 stars for sure

Ke
Review №69

Amazing service and selections! Easy to do custom or pick an item that they already have made. Rachel is the absolute BEST to work with. I go to her for everything and she is super helpful and knowledgable about the jewelry.

Th
Review №70

Weve worked with Kris Cassady at Diamonds Direct for the past 3 years now. From buying my wifes engagement ring to her wedding bands and more. Years after our wedding when we went into the store, Kris remembered vivid details about us as clients. This type of personal touch to the sales process is why we keep coming back. Ask for Kris next time you stop into Diamonds Direct!

BO
Review №71

We have been customers here back to the Distinctive Diamonds days. We originally worked with Eli and were blown away by the service and pricing. We have made multiple purchases here as well as referred family and friends.This past week we stopped in to get our rings cleaned and unbeknownst to my wife, look at upgrading her center stone. We worked with Anthony and he was awesome. We indicated that we always loved seeing Eli and Anthony told us he was lucky enough to have been trained by Eli. It soon became obvious that Anthony would now be our Eli replacement and the one we will go to in the future. What a great experience with him.We got exactly what my wife deserved in terms of a beautiful upgraded diamond and pricing and, importantly, top notch service. Go here for your jewelry needs and ask for Anthony. You will be beyond pleased.

Au
Review №72

Purchased my girlfriends engagement ring from DD. Ring was perfect. Kalyn was awesome and recommend her to anyone needing help in their search.

Jo
Review №73

My fiancé, mom, and I came in and Sam completely took us under his wing and provided the knowledge we needed in purchasing the engagement ring of her dreams. Sam is such an inviting, fun, friendly, and honest guy. I truly feel like he treated me as a friend. Forever grateful for his support in this huge step of our lives. Thank you, man!

Za
Review №74

I recently was in the store to make a purchase on an engagement ring and wedding band and let me be the first to say that the atmosphere and customer service at Diamonds Direct is amazing. Everyone there is welcoming and willing to go out of their way to make you feel at home in the store. I have been to a few other jewelry stores where they over question you and hover over you but that isnt how Diamonds Direct is. They are more than understanding and know that this is a big purchase and a emotional time. I cant say enough how kind the diamond expert I worked with was. Anthony S. was a great guy to work with and I would recommend anyone to ask for him when they go in. I was made aware about different options I could do and a lot more information than I thought I would get (let me tell you Anthony knows his stuff) and he is great at making you feel comfortable in the decisions you are making. I cant thank him enough for the kindness he showed me and for the help in finalizing my decisions and purchase. I will definitely recommend him and this store and be doing more business at Diamonds Direct in the future.

Jo
Review №75

Great place, very helpful staff. All your diamond needs covered here.

Jo
Review №76

Had a great experience here with Sam Savage. Went in and he found me a perfect Diamond, he even had it put on a different solitaire band for me while mine was being designed free of charge so I could propose immediately. That is what I call great customer service thank you Sam.

Ca
Review №77

My husband and I have always had incredible experiences at Diamonds Direct. We’ve worked exclusively with Selena and she is just fantastic. She’s very knowledgeable, friendly, and goes above and beyond for us.

Al
Review №78

Diamonds Direct is the only place we will go for our jewelry. The jewelry is gorgeous, but the customer service is even better. They make you feel like family. Kalyn always helps us find exactly what we are looking for and in our budget!

Br
Review №79

Had a fantastic experience with Shelby earlier this year. She navigated me through the entire process and helped me get the best value. After visiting 5 places, Shelby was my clear choice. Her knowledge and ability to make me comfortable won out. My fiancée is extremely happy with her ring, so much so we came back to get wedding rings. Shelby proactively reached out to us to set an appointment to get us in. Being in sales myself, I appreciate the follow-up. 5 star experience all around!

Vi
Review №80

Kris Cassady took an interest in getting to know me as a person and shared some of herself as well. We really connected. She worked patiently with me to find just the right ring for me! They have such a large selection as well!

Je
Review №81

Love, love, love this place. From the moment you walk in you feel welcomed and are offered a drink! They have the best prices on diamonds and if you are looking for the best diamond expert, ask for Kalyn! She is amazing. Her customer service goes above and beyond! She should definitely get a bonus for making that place so amazing. I will only work with her now and only recommend her to friends and family.

Ow
Review №82

My girlfriend and I went to shop for an engagement ring. We work with Anthony. He is so unbelieveably knowledgeable and friendly. We narrowed it down too two rings and found the perfect diamond. Later my girl friend found a ring on an online jeweler that she loved more that the ones we found in the store. Anthony had given me his personal number. I was telling him that we had decided to go else where. He asked me to come in. I went in we talked. He went on to explain that Diamonds Direct can do custom rings. Thats exactly what they did. I gave them the link to ring she had found online. AND LET ME SAY WOW!!!!!!!!! THE RING TOOK HER BREATH AWAY!!!!!!!!!!! He also gave me a price discount on the ring by being loyal to them 10/10 will be going back. When you go ask for ANTHONY

Ni
Review №83

Sam was a joy to work with and helped us pick out wedding bands that were perfect for us. We even had one of the ring’s designers there to help us choose the best look. I’m very happy with my experience with Sam and with Diamonds Direct as a whole

Je
Review №84

I took my wife’s engagement ring into Diamonds Direct because we lost the center diamond. I did not purchase the ring from Diamonds direct originally and it was 17 years old. Michael was great and helped me pick out an awesome center stone with no pressure. Got the ring back and it looked great. My wife wore it twice and a different smaller diamond on the side fell out and was lost. It was not the new center diamond and was out of a setting that I did not purchase from them. I took it in with low expectations to have it taken care of. But Michael and his supervisor took care of it with a new small diamond free off charge. It was a wonderful surprise to have them step up and take care of it since it was not a setting they created. Shows that they stand behind their customers and help them out in these situations. Great experience and Micheal has been awesome with his customer service and communication. Thank you Michael and Diamonds direct!

Na
Review №85

I had a wonderful experience! I felt very overwhelmed and uncertain when going into the store because I wasn’t sure what to expect. When walking in everyone was very kind and welcoming. Sam helped me put together the perfect ring, and wasn’t pushy in anyway. I was even able to have my ring sized and taken home that night. Thank you Sam for guiding us in the right direction in our budget. I will definitely recommend Diamonds Direct to my friends and clients at work.

Jo
Review №86

Had an awesome experience with my girlfriend looking at engagement rings. Sam Savage guided us through the process and was extremely helpful and was super genuine with us! I really recommend this place and really recommend working with Sam Savage!

Bi
Review №87

In this world of online shopping, it is the people who you have that make the difference. Kris Cassidy has been working with us for years guiding me to the perfect piece after hearing my desired stone or design. She keeps me coming back!!

Kr
Review №88

From the moment we walked into the store, Anthony made us feel we were at the right place. He listened closely and was kindly patient as we looked at many different rings. They have the largest selection Ive seen. He seemed to know what we wanted before we did. We ended up choosing to make a custom ring for my existing solitaire. I was so happy with how it turned out and the extra thoughtfulness. He remembered many of the details I liked and commended about during our our searching process. Anthony really went above and beyond my hopes!! My 20th Anniversary ring turned out gorgeous. Thank you for blessing me.

Cl
Review №89

I went into Diamonds Direct in February just to look at styles and colors with the women in my life. We met Kris right when we walked in and she made us feel so welcome. She worked with us on what I wanted and just took the reins and worked with my now fiancé and made the most beautiful ring I have ever seen. I didn’t want to know anything and I had full trust in her to ensure it would be beautiful. We are so lucky to have met her and now have her to help us with wedding bands and many more things to come.

Cr
Review №90

Diamonds Direct was great! Kris Cassidy helped me find the right diamond for a great price!

Kr
Review №91

I absolutely love Diamonds Direct!! They made us feel right at home. Kris was amazing at figuring out what style of ring and diamond would fit well with my job and personality!! I highly recommend talking to Kris Cassidy to help you find that unique engagement ring that will last a lifetime!!!

ab
Review №92

Sam was really great to worth with! Very friendly & made sure to get everything just right! We had a great experience 😊

An
Review №93

Working with Sam Savage at Diamonds Direct was a fantastic experience. He went above and beyond to help me create a ring I have been looking for. His professionalism and knowledge made my experience truly great. I highly recommend working with Sam......he was the best!

St
Review №94

I just went into diamonds direct try to have my jewelry cleaned. Lauren greeted me with a smile and was very knowledgeable about the proper cleaning for gems. I so appreciated that she didn’t want my rings or my earrings to be damaged in anyway.

Ji
Review №95

I worked with Shelby on an upgrade on my wedding ring. She was so incredibly patient with me and always had a great attitude. She went above and beyond my expectations to make me happy with my ring.My ring ended up looking amazing! Shelby was the biggest factor in that and she is a true asset for any company.

Re
Review №96

Simply the best! My fiance bought my engagement ring here and the service is great. We worked with Chrysal for the engagement ring and as we shop for wedding bands, and Diana that greeted us was so sweet and helpful!

Sa
Review №97

I cannot even begin to recommend Sam Savage enough. My soon to be fiancé and I went in and Sam was extremely friendly, walking us through the diamond selection process thoroughly, and he never tried to sell us anything out of our price range or interests.Sam went above and beyond to help us through the shopping process, answering questions, and giving invaluable input to us.

Se
Review №98

Amazing experience with Diamonds Direct of Indianapolis! I began my search for the perfect ring at the perfect price and Selena quickly found me the best value possible! She truly cares about her customers’ satisfaction and takes pride in offering high quality service. If you are looking for a ring, don’t hesitate to choose Diamonds Direct and make sure that you ask for Selena!

Me
Review №99

My Fiancé purchased my engagement ring from Diamonds Direct and it was the most beautiful surprise. Miss Selena helped with our purchase and I couldn’t be happier with the way things turned out. My experience when coming in for sizing and to find my particular style superseded my expectations and was an awesome first experience for me! I couldn’t have asked for a more beautiful ring and I will certainly be back for future purchases.

Je
Review №100

I am not usually one to write reviews, but I cannot express enough just how amazing our experience at Diamonds Direct was, and it was all because of Rachel! My soon-to-be fiancé and I made the decision to shop for my ring together, and we were going in to it knowing very little about the process. Rachel was in our corner from step 1 - when I put in the request to schedule an appointment. She was quick to respond, and worked with our crazy schedules to get us in the door. Once we were there, she was friendly, outgoing, and put all of our anxieties at easy. She was able to break the 4 C’s down SOO easily for us so we could feel confident knowing what we were looking at. You could tell she was genuinely excited to be a part of this process with us and wanted us to truly have the best time. Then when it came to actually looking at the rings she was able to quickly help my indecisive-and-easily-overwhelmed self narrow it all down and find the absolute, most perfect engagement ring AND wedding band! I swear, it was like she could read my mind- that was how easy she made it all seem. She was able to do it all without being pushy or judgmental, without trying to oversell, and most importantly all while staying in (and being extremely respectful of) our desired budget. We will absolutely be back to get his wedding band, and we will absolutely make sure we are back with Rachel!!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:8557 North, River Rd, Indianapolis, IN 46240, United States
  • Site:http://diamondsdirect.com/
  • Phone:+1 317-575-8555
Categories
  • Diamond dealer
  • Jewelry store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–6PM
  • Sunday:12–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Offerings
  • Repair services:Yes
Payments
  • Debit cards:Yes
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