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Pronto Auto Sales
2545 Lafayette Rd, Indianapolis, IN 46222, United States
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Pronto Auto Sales
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Sh
Review №1

Tesla and the whole Pronto family was amazing. I highly recommend them if your looking for a good used car.

J'
Review №2

I have nothing but good things to say about this place...great business...wonderful atmosphere...positive vibe...Ilsie is amazing...Thank you all for being great people...Very much appreciated!😃😊

je
Review №3

Ilse is the best in the city if ur looking to get in a car I recommen u to go do to pronto she will take care of u guarantee

Fe
Review №4

Thank you so much isleIsle is so amazingShe is so sweet I appreciate her so much because I never thought I was going to leave with car todayI would definitely recommend friends and family to purchase a vehicle here with Pronto !!Gracias isle me encanto mi caro !!!

La
Review №5

The best! Ilse

Me
Review №6

This is my THIRD vehicle from Pronto Auth Sales. Amazing customer service, friendly staff, and AWESOME deals! MUCHAS GRACIAS PRONTO!

Je
Review №7

Very polite and down to earth

Ar
Review №8

The process to get a car is easy!! But as far as them keeping their word!! It’s a definite NO!! I’ve called literally and this is NOT an over exaggeration 7x! I’ve been told the manager will call back a mechanic will call bk etc!!.. and nothing!! I’ve been patient I’ve been calm I’ve been understanding to the pandemic but that is DEAD!! I’m tired of being lied to!! And not being treated as if I DONT PAY this damn car note!! My car needs to be fixed and some other things addressed!! Oh and it did have warranty!! Next step BBB next one a lawyer!! I’m done being nice!!

Ma
Review №9

MJ AND ENTIRE COMPANY IS AWESOME!!!! A SECOND FAMILIA!!! AMAZING SERVICE COULDNT ASK FOR BETTER!!!! THANK YOU GUYS SO SO MUCH

Ah
Review №10

I bought a vehicle from them a few weeks before the pandemic. It had problems when we first started I should have gotten my money back but I didn’t have the right money to go to another lot. They played me to the left. During the pandemic me and my husband jobs were stopped. We still had them but they stopped and we were NOT getting paid. But I still managed to pay them throughout this entire thing completely cleaned out my savings. I have just started my job back and so has my husband we are behind 2 payments. But I told them that the money starts now. They also haven’t fixed my truck they say wasn’t anything wrong with it. But it has had so many problems! It’s so bad that it burnt out my new brakes I had done on them. They are threatening to take back the vehicle ONE WEEK before we get paid. Lol if they wanna miss the money by all means miss it. But to come for us like we have been totally delinquent is unfair. I haven’t even gotten the plates to the car yet. They have played us for the last time! I will use my money to go to another lot! During a time like this, everyone is willing to get rid of old inventory. If you are looking to buy from them, I wouldn’t.

St
Review №11

Liars and scammers. Will take your money and keep the vehicle. STAY AWAY!!!!! Stole 1000s from my husband.

ra
Review №12

Great selection of cars! Descent affordable prices whether you paying cash or getting a note they work with you. I also appreciate the $15 oil changes to us when you make your payments on time. They also have a mechanic shop to bring the car to get fix if anything goes wrong and its not that expensive.

Ma
Review №13

Great experience today I paid off my minivan. Everyone is very nice, like walking into a family members house they make you feel comfortable from day 1.

As
Review №14

Gabby was amazing! I spent about an hour and A half there. Very friendly and quick service. She was very patient with me and offered multiple alternatives for my specific situation. My first time buying from them and I will continue to send people their way. Thank you for having great customer service and reliable vehicles!

Pa
Review №15

If you are looking for honest salesmanship, Pronto has one of the best... JIMMY👍👍👍👍👍. Today makes the second time this young man has sold me car. He about building good relationship with his customers so that they will return and refer others. Today, JIMMY went above and beyond for me today... Thank You so much!!!!

Cu
Review №16

I was literally in there all of 45m. It was such a great experience and I got the car I wanted I’m super geeked up!!..Thank you Jimmy!! ☺️☺️

Is
Review №17

Best place ever to buy a car! Jimmy Went above and beyond to make sure we got my car off the lot. Everything was professionally done and I couldn’t have wanted it to go any other way🙌🏽

Me
Review №18

Great experience!!My fiancee drove away with the truck he wanted,so Im very satisfied.He referred a friend of his and our daughter and they both drove away the same day.

ja
Review №19

Ive been with Pronto for about a year now. I love the atmosphere everyone is down to earth and very helpful. They sell very good used cars versus going somewhere else and it will break down in a week or two. Ill always get my cars through them knowing Im well taken care of.

J
Review №20

The staff at Pronto Autos helped walk me through buying a car. They worked with me when I didnt have all the down payment and when I couldnt make a payment until the next week. Theyre great. I recommend them to everyone. Only thing I dont like is that they keep raising their age requirement to buy a car so unless youre 25 you need a co signer. Back when I bought my car 2 years ago, the age was 23 and now its 25. I feel like that would limit your clients. But its all good.

de
Review №21

Wonderful staff and service! Easy, fast approval rates and reliable cars with decent prices. Would definitely recommend friends and family to get there cars from there.

wi
Review №22

Manager was able to work with us in somethings

Mo
Review №23

I have bought two cars from here and so have many of my family members!! Great vibes and energy, great people! Nice, clean, honest and willing to work with you... Nice affordable cars you can manage, I Love it!!

An
Review №24

I love Pronto. They work with you in any situation, theyre very good on servicing your car whenever you call them!

BA
Review №25

I just got a suv from here and delt with a winderful sales rep name Jimmy. He was amazing and very understanding on what i was working with and put me into something i like. There was a small issue with the car but he made sure it was right and tight before The process was completed. I would definitely recommend coming to this location to see what Jimmy can do for you.😀

Ke
Review №26

My daughter and I just bought her first car from Pronto! They were beyond professional and fair. Income was verified but no credit check

Ka
Review №27

Went back again. Fast and easy process. Jimmy you are the best thank you again

Na
Review №28

I got a great car with very low miles ! This was the easiest process I have ever went through ! Usually getting a car be long and drawn out but not at Pronto. Its literally like their name lol. But I definitely would recommend them to everyone I know !

Sh
Review №29

They have awesome people working there. Jimmy is the guy. Great quality of cars and affordable prices. I definitely recommend this place everyone.

Te
Review №30

Pronto Auto Sales is the place to go. Ask for Gabby she is the best representative that will help you. She is friendly and very helpful. She will get you in a car you want for sure. Thank you Gabby

Je
Review №31

I bought a vehicle from them an they had great service every time I step foot in the building

Jo
Review №32

A very good experience. The staff was friendly an got me together with my vehicle an I was on the road in no time. Good selection of vehicles an also worked with me on the price. There was a bad tire on when I got the car they sent me to a tire shop an covered the charge. That was a good a gesture I felt like. Overall I like the way business was handled. I would recommend them to my friends an family also I would buy from them again in the future.

Fr
Review №33

Great staff and reliable people. We had a great experience, and really comfortable with what I got. They have a convenience option for every people. Thanks Pronto’s Family.

Da
Review №34

I always heard bad things about them, but wanted to see for myself. Went to get a car they were super friendly spoke perfect English. My 1st sign they were no good was they wanted Huge down payments for Their old cars costing well over bluebook price all having about over 100k Miles. Rip off! 2nd I got a car from them and every other week something went wrong with it and had to take it to them to get fixed and it was always a hassle. Car had transmission problems, and a lot of problems with the brakes and other things dealing with tires. I know it’s a used car it all of those issues should be fixed before you try to sale a car. The 3rd they lied and said I missed a payment and tried to take the car until I showed proof I paid when they said I didn’t. They change there attitudes and act all rude when you need something from them and act like they can’t speak English. That’s bad for business. This is a very unprofessional business and I would recommend you to not go to them. Also the cars they posted online looked worse in person. Do not go here!!

Ta
Review №35

So far so good. Service was great. Thanks everyone at Pronto auto sales for getting me into a dependable car.

Ta
Review №36

Pronto auto is a great place to purchase a car. Everyone is very friendly, especially Jimmy. He is by far the best auto salesman yet

Ch
Review №37

I definitely recommend Pronto Auto Sales! Good customer service and good vibes! Got my vehicle same day thanks to Jimmy. Thanks you guys.

De
Review №38

Friendly people. I was able to test drive everything. They was patient with me and didnt try to talk me into buying anything.

Be
Review №39

Good nice reasonable people who will work with you have purchased cars from them over the last 5 years good people

Sy
Review №40

This place is awesome I love the car and Jimmy he work with me and he is a very good person. I will reference my friend and tell them about this place also. Thank you Jimmy..

He
Review №41

Excellent service, owner Francisco work with us and got a great vehicle

Gi
Review №42

I LOST MY TRUST IN THEM AT PRONTO, I HAVE TO SAY I WAS VERY HAPPY WITH THEM UP UNTIL A MONTH AGO THE MANAGER GIO, AND HIS EMPLOYEES BROKE INTO MY TOOL BOX & ROBBED ME OF MY TOOLS AND NEEDLESS TO SAY MY LIVELY HOOD.

Es
Review №43

Jimmy is a great sales man, I already have 2 car from him. I will recommended..

De
Review №44

Pronto Was Very Helpful Overall And Has Genorous Staff On board. My car is perfect jus as there services. Well RECOMMENDED BY DJ PRINCE #PRONTO

Ke
Review №45

🚫🚫 funny how this place has so many good reviews . This place sucks, they sell you cars with bad transmissions. While I was looking at the car, during the test drive, it had the check engine light on. But I liked the vehicle, jimmy said he was gonna work on that, he took it to the back and did nothing.🚫🚫🚫 when I purchased the vehicle and got inside to drive off the check engine light was off. 2 minutes later, 2 minutes later !! The light was on again ! 🚫🚫🚫🚫 less than 3 months, the transmission failed on me, super bad service. I know used cars have issues, but a bad transmission, wow. Speaks really low of this so called dealership. 🚫🚫🚫🚫🚫

em
Review №46

Don’t buy a car from here the cars are horrible something was wrong with my car every month . I referred my bf to get a car from there so I was supposed to get $60 they didn’t give me my money. The customer service is horrible. If they say they’ll call you back they won’t you have to keep calling them basically harass them until you get a answer . Horrible I strongly advice you not to get a car from here. If I could give 0 stars I would.

Ma
Review №47

Ive had my car for about 2 months now. havent had any problems seems like a pretty sound investment. Thier staff are very professional and respectful.

Mr
Review №48

I will never deal with them again the Lafayette rd location is shady. They stiffed me on my oil change, The little short manager is arrogant and cocky. They are the worst company I ever had to deal with. I will never deal with them again and Others should not deal with them.

Ny
Review №49

Jimmy hooked me up with a reliable car at a reasonable price I will definitely recommend prontos to anybody yall gotta go check him out ..

Dy
Review №50

It went real well Im very satisfied with everything make sure you talk to jimmy cool dude

Mo
Review №51

I REALLY LOVE THIS PLACE THEY ARE ALWAYS WELLING TO WORK YOU AND YOU WELL GET A REILABLE CAR. THIS IS MY SECOND CAR FROM THEM. JIMMY IS SO HELPFUL.

Ra
Review №52

Love love love Pronto it was a very quick easy process and we are very satisfied with our purchase Jimmy was a big help thank you Pronto

Da
Review №53

Meet this guy name Jimmy in he took care of me great service in enjoy his customer service I will be back thanks Jimmy

To
Review №54

OMG MY PLACE TO BE..... IM RATING A 5 ONLY BECAUSE THEY DEAL WITH MY CRAZY ASS. I NEVER HAVE DONE CAR PAYMENTS B4 UNTIL NOW. AT FIRST I WAS DOING REALLY GOOD BUT I WAS ONLY LIKE 5 DAYS PASS DUE AND THEY CAME FOR MY CAR. O I WAS SO UPSET BUT I ONLY BLAME MYSELF BC OF LACK OF COMMUNICATION. IT HAPPEN TO ME AGAIN LIKE LAST WEEK IF U DONT PAY ON TIME THEY WILL COME N GET UR CAR. BUTTTTTTTTTTT I MUST SAY I LOVE THEM I HAD A LITTLE CAR FROM THEM THAT I LOVED BUT THE ENGINE WAS GOING OUT SO THEY OFFER ME ANOTHER CAR AND I ONLY PUT A LOW AMOUNT DOWN..... I WILL GO TO THEM ANY DAY...... PRONTO I LOVE YALL SIGN RENEE REEVES

An
Review №55

Business was great got all paperwork done quickly. Great place to buy your vehicle.

Ed
Review №56

Good services fast approbation nice people thanks guys for your excellent job

Ka
Review №57

The owners are awesome, but the secretary (or whatever she is called, cuz she knows nothing about dealing with people) is rude and unprofessional. Hate calling there to make payments just because I have to talk to her.

La
Review №58

Jimmy was an awesome sales man he was very helpful and fast he got me the car I wanted for a good monthly rate I enjoyed my experience!!!!!

Mi
Review №59

Good quality cars sold here

Be
Review №60

I love my car . Thanks to Jimmy and Brain !

Sp
Review №61

Great customer service great cars had my car for about a month now and havent had one problem

Do
Review №62

Jimmy is the Best!! If you need a car go to them!!!

Mi
Review №63

I bought two 🚗 from here and my husband also got his car 🚗 from here,the staff is very friendly and they will work with you on whatever your situation is,I would recommend pronto auto to anyone

De
Review №64

The owner a Great person...Pronto will get you in what you want at a reasonable price... Thanks Pronto for my 2007 Malibu

St
Review №65

Great service and helpful people.

wi
Review №66

Good people will do you right

An
Review №67

Dont go there beautiful being of the universe first off over priced old cars for making payments

So
Review №68

After all the miscommunication, and finally meeting the owner sweet guy... He worked with me.. I have my car back...yayyyy!

At
Review №69

Ghetto but you gon leave with a car if you got the cash!!

Br
Review №70

If you go here make sure you ask for jimmy he went through above and beyond to helpme get a new car !! It didn’t take long at all

Vi
Review №71

I am pleased

Jo
Review №72

Very good place .

ch
Review №73

Jimmy was a wonderful sales men

To
Review №74

They treated me like I had a million bucks from the moment i stepped on the lot and got me in a car that day.

Ju
Review №75

Great deals on vehicle

El
Review №76

Great prices

Lu
Review №77

Its a family business a.k.a my uncles business

De
Review №78

Fast and friendly! Shoutout to Ilse for great customer service!

Po
Review №79

Gracias a gerente de ventas fui muy bien atendido

Cr
Review №80

Excellent cars

Gl
Review №81

I do not recommend anyone for this place, the but place to buy a used car, when you go to buy they are friendly but when you need their help they take a very ugly attitude they do not help you, they are just liars, we bought a car and from the first day It went wrong, we took it to fix And they did not do anything Horrible Horrible Its mechanic does not serve Its manager It does not serve And its employees They are incompetent.

ca
Review №82

Very good service

Ju
Review №83

Excellent service! Ask for Juan.

Ad
Review №84

Good customer service, I recommend personal treatment is excellent.

Ka
Review №85

Excellent service, friendly and what I liked the most is that they take the time to explain everything. Superior recommended

Ce
Review №86

Very good treatment and great people

El
Review №87

The owner is very friendly but the secretary is an anti-professional, I dont know how to treat people with professionalism, what a shame because the owner is the opposite, on my part I would not recommend anyone for just anti-professionalism from the secretary

il
Review №88

EXCELLENT SEVICE. A FAMILY. THANK YOU.

Ju
Review №89

Great service

ch
Review №90

Well, sometimes. Oh, a half blood lady

Ma
Review №91

The assistance Jimi gave us for the purchase of our van was very good, service. God bless you thank you for everything.

So
Review №92

Excellent

Information
100 Photos
92 Comments
4.3 Rating
  • Address:2545 Lafayette Rd, Indianapolis, IN 46222, United States
  • Site:http://prontoautosales.net/
  • Phone:+1 317-924-9742
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:9AM–3PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
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