The most enjoyable buying experience I have had. Sent build and get quote to them and two other Honda dealers. Got a reply within several hours. Due to chip shortage and pandemic recovery. The other 2 dealers thought Id be lucky in 2 possibly 3 months to get what I wanted. Scott at Penske thought weeks. We did most of communication over internet and email. Got it all set up and got excellent trade-in, based upon my description and one picture.Sent deposit by internet, and took delivery about 4-5 weeks later. With Penske being the largest Honda dealer in Indisnapolus and likely in Indiana, they got good allocation of vehicles, in my case a Ridgeline.Taking delivery was simple. Not trying to sell ups and extras. No laser etching on widows, extended warranties. The extended warranty was mentioned. The fees were reasonable and minimal.After delivery I received 2 phone calls to make sure I was happy and another one tosser if u had any question on the vehicle and the electronics; I did, and both were answered thoroughly and easily understood. And, both worked to correct the problem and concern.Everyone I met at dealership was pleasant, welcoming and seemed very sincere in taking care of me. I felt like a VIP, all the way.Id very highly recommend Scott H. and Jack B.snd the entire dealership as a place that is truly a pleasure to do business with.

I havent driven a Honda in years, I was undecided what new car I was gonna buy I just wanted a car that was dependable. Tom Walker was my salesman, well I know his brother in which I had told him what type of car I was looking for. So on the the 9/23 I go out to Penske Honda to look around and see what they had, but once I got there they had already had a car sitting out, I wanted a certain color, and certain features this car had everything I wanted plus some, long story short Im now a owner of a 2022 Honda HRV, I plan to be a long standing customer with Honda. Thanks Tom Walker for being patient with me and being a great salesman

I’ll be a forever Penske Honda customer just solely based on the multiple amazing experiences I’ve had there. No matter who I speak to, I am always treated like royalty there! I went in to buy-out my lease and was presented a couple options and with a brand new car, I drove away happy as can be! I highly recommend going to any Penske dealership as I’m sure they’re all just as amazing, but Penske Honda can’t be beat!

Song Park was great when helping me pick out my new HRV. The gentleman who helped me set up the tech part was awesome. Everyone was helpful and informative as usual. This was the 3rd car Ive purchased at Penske Honda and I will definitely return for future purchases!

Tom Walker was great! He communicated well, was very knowledgeable and provided information in a direct manner. And best of all he was not pushy. He was very patient and taught my son how to program everything on his car. Very nice experience and we love the SUV!

Very professional. I was thankful there were no surprises at signing. No hassles and I felt I got a very fair trade for my vehicle. I would have given it 5 stars but they did not check my tire pressure on my car before I took my new car and the warning light came on when I was half way home so I had to make a trip to a tire place to get air. No big deal but it should have been checked. My salesman was great so if you need a new car ask for Eric!!

We loved working with Penske Honda to buy our new Pilot! Our Sales Associate, Ira Sheridan, was so helpful and made us feel supported not pressured. The Delivery Specialist, Dennis Hardy, walked us through every key feature of our new vehicle and had us leaving feeling very capable with all our new vehicle features.

The entire experience at Penske Honda was wonderful. We stopped by looking for a good used car. We bought a 2012 Civic. Our salesperson was Brian Burger. He was helpful and informed, but not pushy. Brittany in financing was great too. I even changed the terms of my loan at the last minute and she came through. I will definitely use Penske Honda for another car purchase.

I had a great experience with Cody and the rest of the team. They were great to work with while buying a car for my son. I highly recommend them for your next purchase. I’ll definitely be back!

The best place to purchase or lease your new Honda in Indianapolis.

Pretty good experience here. Test drove a car I liked, but I had some minor concerns about the ergonomics. Salesman Joe was helpful in showing me how to get everything comfortable, so I went ahead and made the purchase. Process was pretty quick (some employees got caught in a meeting, but still pretty painless). Only real bummer was having to purchase a new battery two days after I drove it off the lot. Battery was one of the few things not covered in the complimentary warranty, and it was a used car, so that was some tough luck. Other than that, not too shabby of a car buying experience.

Very professional and courteous without being pushy. Everyone let the car sell itself! Honestly the best and most efficient car buying experience. Thank you Todd!

Nobody will come and assist us. Staff were just sitting their backs on their nice comfy chairs. Keep up the excellent work!

They were amazing, they were very patient and gave us time and resources to find the car that was in our budget. We love our new Civic, ask for Dan Schneider

Wonderful experience. Brian and his team were very professional. I would recommend family and friends.

If you are a picky customer like me, you probably know how hard it would be to spend thousands of dollars on something you might have for years! I believe I would make any sales consultant tired of the number of requests, questions, and dilemmas I have purchasing any product!But this is the first time I am writing a review to share my positive experience purchasing a car for the first time in my life:). I bought a 2021 Honda HR-V with Honda Penske, and my experience was fantastic.I have special thanks to Patrick Hammer, a talented guy in the business, for his guidance and patience. Patrick patiently explained everything in detail, all the potential options we could have and helped me make the right decision for me. Patrick helped me build trust with Honda Penske by being respectful and professional with a customer and also knowledgeable and passionate about his work. I am so happy with the experience with this group. I defiantly recommend receiving a consultant with Patrick.The finance manager, Doug was also respectful and transparent about the financial aspect of the car.I had a fantastic experience with Honda Penske and I couldnt have been happier with my experience!

I have actually purchased two cars from this location due to an accident involving the first car, and both times everyone was fantastic. Mario is a super star and made both purchases memorable. He made sure I was okay after my accident, and helped me get back on the road quickly and in a brand new (and safe) Accord. Could not recommend Penske and Mario more!

Excellent experience overall. Salesman was John Berry — one of the most easygoing, low pressure salesmen Ive ever worked with. He was extremely accommodating and did his best to speed up my experience as I had limited time. All the other staff were very friendly and helpful as well. Buy with confidence here!

Great service. Very friendly and cordial staff. Everything was done for us including car delivery without us leaving our home.Unbeatable performance. Many thanks.

STOP! Do not shop anywhere else!! The staff at Penske are amazing! Ive been buying cars for a very long time & this is hands down the BEST car dealership Ive ever been to!! Service is great, both staff & actual vehicle service. Dont go anywhere else!

Jack and the rest of the team were great to work with! Fair price on the car I wanted.

My girlfriend went to this place for oil change. They ended up selling her 400 dollars in services that were already recently done on the vehicle and did not need to be done. Careful! This place will take advantage of you if they think you do not know about cars. Extremely disappointed.

Not your typical experience with a car dealer. Brian B. was not pushy, but got the product sold. He kept me informed the entire time. I went in on a Monday and checked out a car. He had many options tailored to my needs. He didn’t try to talk me into a higher cost vehicle. Definitely would recommend him and the Honda dealership.

It was a great experience. Robert (salesman) was very professional. I came from Florida to purchase my vehicle. We did most of paperwork via phone, email, etc. So when I flew up to get my new Honda HRV I was in and out of the dealership in no time. Everyone at the dealership greeted me, said hi. It was very relaxing. I would definitely recommend Penske Honda and ask for Robert when you need a new Honda. Thank you to everyone for making my purchase quick and painless.👍👍👍👍👍

They had exactly what I was looking for. Todd was awesome!! Had a little mishap at delivery where the passenger side mirror was scraped during detailing. They was quick to make it right and are replacing the mirror cap. Was in and out in less than 2 hours!! Will definitely buy our next purchase from Penske Honda!!

I bought a 2021 Ridgeline from Penske Honda. It was an excellent transaction, as the majority of the sale consisted of a couple of phone calls, and an email or two. They quoted me a fair price for my trade, and the sale price of the vehicle I purchased was great! When I arrived, my salesman Nick did exactly what he said he would do, and the whole deal took less than an hour! It was definitely worth the two hour drive!

On April 1st I had called to see if a 2019 Accord Sport was still in stock. Talked to Scott Hiller and he was super friendly and got me the information I needed. When I showed up to test drive it everyone was super friendly, not hounding over us and let us breathe. Once in the financing stage, Doug walked us through everything and explained everything very well and didn’t try to up-sell anything we didn’t want or need. Overall I’ll be returning to buy another Accord as soon as I’m done with this one. Thanks to Scott & Doug and everyone else at Penske Honda!

From the time I called and made the 4 hour trip, I had nothing but a great experience! Ingar especially was great....he kept me up to date every step of the way! Once we got there it was a smooth and quick process...I would recommend to anyone!!!

The smoothest car buying process I’ve ever experienced at a dealer. I bought a new 2020 Honda Civic from them and they were fair and made the entire experience stress free and straight forward, from the salesman (Song Park), to the financial department. Everyone was very friendly and helpful and I will definitely be giving them business in the future.

They very polite they help me with the code for my 2005 honda civic ex, I need work on my other car so Im taking up there get my tail light fix best place go get your honda work on

From the first conversation of looking at buying a car till we drove off the lot at Penske Honda we were treated with respect and their full attention. Our Salesman Ingar is top notch! He is so easy to work with and very conscientious about our time and helping us find the perfect vehicle for our needs and budget. We couldn’t be happier with our new Honda Odyssey Van and our buying experience at Penske Honda! We will definitely refer others to your business. Thank you Ingar and Penske!

Me: Excuse me sir, where can I find this car on your lot(pulled out the vehicle inFo from my phone)Song Park: Its over there by the used car section are you buying it?Me: I just wanted to check it out then I’ll let you know.Song Park: How are you gonna buy it? Do you have money?Me: …I feel like I’m being pranked right now…

I have had a less than pleasant experience with Penske Honda on my last visit. I have leased 5 cars with them in a row and with my past leases have never had a problem. With this one I received a 1200 bill for damages three weeks after the lease of my new car. I would not have been upset if I was notified of it or expecting the charge, but at the end of the day I was told everything looked good. I was not walked around the car or asked to verify damages. My stepdad used to work at this dealership, but I will not be returning!!

Between me and my wife we have had 3 cars from this dealership. Great folks to work with. Highly recommend!

Bought a certified Honda CRV and AC is not working about a week after my purchase. Damn nice.

I needed a car in a hurry, and the salesman at Penske got me all set up with a minimum of fuss. Much appreciated.

Friendly staff and salesmen who try to get you a good deal and help you through the whole process. I leased a car and then bought the lease, couldnt be happier with both experiences.

Tom Walker was fantastic. It wasnt a bad experience buying a car.

We worked with John Davisson at Penske Honda and had a wonderful experience. He was kind, thoughtful, and thorough. Everyone was very knowledgeable about the products and we were lucky enough to have what we wanted on site!

Service never called me after the diagnostic, had to reach out to them from the waiting room after 2 hours regarding the status. Shuttle availability is poor. Had to wait over an additional 2 hours for shuttle personnel to show up and then brush me off saying they had to go pick up someone else. I was the only person on the list. Front desk personnel were unsympathetic to other obligations. Had I known about the shuttle unavailability, would have selected a different day for service. It was misleading to be told to just keep waiting for the shuttle both by the front desk personnel and service personnel. I had to cancel another appointment, recruit a fortunately available neighbor for childcare, and miss lunch. By the time shuttle personnel was finally ready to take me, my car servicing needed only another half hour to go. As far as actual service is concerned, it was not compared to other centers, atleast some of which are cheaper, so cannot comment on that. Same servicing model for over 70 years. Glad newer car companies are disrupting, and hoping they pave a path for others.

I had a fantastic experience and would easily buy another car here. Ingar was very personable and knowledgeable. Since I live in Cincinnati, he personally walked around the car to make sure there were no issues with it and did the deal for me over the phone. Penske held the car for me as I drove up to Indianapolis, and Ingar had all the paperwork ready for me so I didnt have to spend all day there.Brandon in finance was very transparent and didnt pressure me into buying any of the extras while respectfully explaining the benefits of each one to me.Finally, since I couldnt take the car home that particular day, they held it for me in a garage to protect it from the elements until I could pick it up. I couldnt have been happier with my experience!

Tom Flack was our sales rep and he made the whole process very easy. Brittany helped us with the paperwork and it was also very easy there too! We would definitely recommend and go back to Penske Honda!

Scott Hiller was great! He answered my million and one questions, he got me into my brand new 2021 Pilot super fast, and explained everything in detail throughout the entire process! Every person we came into contact with at Penske was friendly, accommodating, and knew what they were talking about. We will never go anywhere else, they have a customer for life :) Thanks Scott & Penske for such a great experience!!!

I came in knowing exactly what I wanted and they didnt try to sell me anything extra. It was probably the quickest car buying experience Ive ever had. They have a loyal customer in me.

Quick and easy. Penske Honda Service checks a lot of things during an oil change which is extremely helpful. Service tech Steve was great. Have used Penske service for years and will continue for many more. Also it is unbelievably clean. Highly recommend.

Everyone was very helpful and super nice. Brandon Reed was so awesome through this process and explained everything clearly. I would definitely recommend Penske Honda to my friends and family!

Mario was our sales rep. and he did a great job. It never felt like he was working on a sale. He made sure that he was thorough, explained all of our options and gave us his honest opinion. Absolutely no complaints. Mario te puede ayudar si ocupas asistencia en Español.

Our experience was fine resulting in our purchase of a 2021 Honda CR-V.We worked with four different gentlemen during our purchase process: Jack Breen, Hebert Ramos, Branden Reardon, and Dennis Hardy. Throughout our experience we were treated with respect and courtesy. Things were explained with patience in order for us to understand completely. We never felt rushed or pressured to make a decision.We personally thanked each gentleman.We also want to express appreciation to the Penske organization. Thank you for making our purchase as stress free as possible. And we love our new Honda!

Incredible service, very personable. Eric was our sales guy and he has walked us through every step of the process and wouldnt have preferred another car salesman. He sold me on the Odyssey well before I drove it for the test drive. I would go here for any Honda of your choosing, they take care of you here. They even had pretzels and water for my curious toddler as we worked through the paperwork. Well done Penske Honda! And especially well done Eric!

Great experience at Penske Honda purchasing a new CR-V. Our salesman, Doug Winston, was fantastic. Doug was professional and had a great approach without being pushy! He took time and listened to our needs and was able to find us a car within our price point that met our needs! From start to finish we had a seamless experience and our happy with our purchase.

Waited almost 3 hours for a simple oil change

This is the third car Ive bought or leased from Penske Honda, and the first new car. Every time, the process has been easy, Ive gotten to work with the same folks each time - Brian and Ira - and I feel listened to and supported throughout the process. Im very happy with the car, the process, and the support of the team at Penske.

The guys there were great and very helpful going there full length to help me when I need led a vehicle!

They are professional and reliable. My last visit a week ago was my third car with Penske Honda with the help of Mr. Park. He is patient and explains your options thoroughly including how the cost works. I trust him for the car shopping at Penske Honda. Financial manager in Penske Honda are also nice.

Take too long to get inspected. Everything over all is slow. Never going back smh.

Got an oil change and tire rotation done for my 2020 Honda Civic. Service was done quick and the staff were very friendly. The service staff was even nice enough to apply an online service coupon on his own without me asking! Will recommend to any Honda owner for service.

I 100% recommend Penske Honda and my sales person, Cody Madinski! My car buying process was painless and I got my dream car! I experienced nothing sketchy about interest rates, price, or negotiation. I felt that everyone was genuine, honest, and pleasant to work with! It was a much different experience than what I’ve had at other dealerships. I will be telling anyone that needs a new car to come here!

Really enjoyed my experience at the dealership. They were decisive but not pushy. Will have to come back later and review the car itself, but the experience of buying the car was not stressful at all. Would strongly recommend.

This was the most easiest car experience Ive ever had when I finally found this dealership. I was looking for an 08-11 accord coupe v6 which isnt that easy to find. They happened to have one. Rather than being like all the dealerships I had dealt with in many states including another Honda dealership across town, they were flexible on price and not over KBB like everyone else. They gave me more than a reasonable trade offer which sealed the deal. Todd Vostry was my salesman and hes not a stereotypical car salesman. Really down to earth, caring, no rudeness, and extremely stand up guy. His sales manager was fantastic as well. Im multiple states away and this experience has me highly recommending to anyone that needs a fantastic car at a fantastic price even with this overpriced car market. The price I got, I didnt feel like I was battling anyone on too high of a price.One last thing to add, Im in Iowa and had to get a paint marker at the local Des Moines Honda dealership. When I pulled up I was talking to a salesman who greeted me. I told him the deal I got and the trade, and his exact words, We wouldve never sold it that cheap. Just goes to show you theres still dealerships not trying to get above max dollar on the cars and rip you off.Thank you to all who gave me such a wonderful experience. This might be a stretch, but Im gonna say you guys are the best all around dealership in the country

I bought a 2021 accord. Todd Vostry was a fantastic salesman, and Paul from parts was able to get me floor mats same day which was awesome. Overall great experience.

Penske Honda’s service department is as good as it gets. From the pristine facilities to the friendliness of the staff, I can’t imagine taking my Honda vehicles anywhere else. I know that everything I want serviced is going to be done perfectly and that the service writer is going to contact me the minute the service is complete. I also know that I’ll be made aware of any unforeseen potential problems or issues as well. They provide a high level of peace of mind and confidence in the safety and reliability of my Honda vehicles.

I was turned down at another dealership for no appointment and just wanted to try my luck and I am glad to see Penske did not allow corvid to affect their work flow. The customer waiting area is well ventilated and equipped with adequate sanitation wipes, mask signs are everywhere and I dont see any one not wearing a mask. The lady at the reception desk is very nice, she did a great job despite it is late on a Fri night, kudos to her!

This was the best experience we have had at a dealership while buying a new vehicle. Everyone was very friendly and helpful. We completed our purchase quickly and are very well pleased.Thank you Penske!

Cody was great and made the process of trading in my Civic for an Accord easy, thank you!!

Best dealership experience I have every had. Hassle free buying. Very friendly and helpful staff.

My car buying experience was smooth and fast. I came in knowing what I wanted, and I got an amazing Buick Enclave for my family for a great fair price. The customer service was STELLAR!I would definitely recommend this place for your next car purchase.

Very unprofessional and disappointing experience this last weekend. I currently have a Honda Civic and am in the market for a new car. I have been more than happy with my civic since 2009 and the service visits so I was considering replacing and upgrading to a CRV. Unfortunately, the salesman did not appreciate the fact that I wasn’t planning on purchasing that day or want to give my phone number. If I have further questions I will call you, I don’t want to be rushed into any decision . However, I was more than willing to provide my license in order to test drive the vehicle. The salesman was noticeably irritated that I didn’t want to provide my number, even after admitting he plans on calling me after my visit that day and said if It was an issue to provide then I don’t need to drive the car. This made me feel pressured and uncomfortable so I agreed I would not drive the vehicle. I immediately received more of an attitude as he mumbled “great” and stormed off *without* even asking me if I had additional questions or needed anything else!! He made it more than clear if he couldn’t make a sale on Saturday or would be unable to harass me about the car after my visit, he was unwilling to help me.Very upsetting due to my high expectations from multiple satisfactory visits over the last 8 years. Even more bothersome to me is that I have little to no interest in pursuing a Honda vehicle simply because of how poorly I was treated. Unfortunate to feel that I can’t get a fair assessment of the two vehicles I have narrowed down simply because of the aggressive nature and lack of professional customer service experienced.

Doug and Joe were absolutely terrific and made the buying experience pleasant and easy. No pressure. Lots of patience and willing explanations. Its is great to be able to go through the process with trust in the people you are working with.

Kyle Poole was professional and informed regarding all the cars we tested.Outstanding salesman, and a pleasure to work with!!

Always professional. Service is great. Always get you in & out in a timely manner. Everyone always friendly. Place is neat & clean

Quick and quality service! They were upfront and accurate about how long my wait would be, waiting room was clean and comfortable so I could get work done while I was waiting. Customer service associates were super friendly and helpful. I will definitely be back!

It was my first time leasing a car and I was kind of rude to the salesman and his manager. But when I came back I apologize to them and they were very understanding. Plus I know they need to make money to live on also.

Great customer service. The service guy, Clark Haywood, was very nice and courteous. He answered all my questions. The waiting area is comfortable and allowed me to get work done while waiting for my car to be serviced.

I love my Penske Honda on 96th street! From the sales staff to service crew, everyone is very respectful and helpful with all your needs! If needed, this is the only place I will allow to service my car! If your looking for a new/certified used Honda or you need work done on your Honda, definitely go here! Thanks Honda at 96th street for all you’ve done for me! Keep up the amazing work you all do! Team work makes the dream work!

The salesman, Cody, was very patient. He answered all my questions thoroughly. Elijah walked me through the tech parts and made sue I understood it. Joe in the finance department couldnt have been nicer. Again, things were explained clearly. This is my first Honda, had a great experience!

This is my third visit & car with Penske & I continue to be very happy with my experience.

It was the most wonderful experience. Everyone was kind, considerate, and thorough!!! I have never had such an easy car buying experience!!! Thank you to everyone!!!!!

Thanks to Mario Martinez excellent service we keep coming back to Penske Honda for our 4th car there and the service and attention its outstanding and personalized by our sales persone. Thanks Mario Martinez and Penske Honda.

I have never had this good service at any other dealership as I did at penske. They explained every single thing on the vehicle. Did my cellphone hookup for me spent all the time I needed. The business office was very good at explaining as well and I bought the extra warranty. I will always recommend penske at 96th street.

Dustin Day did an excellent job of helping me resolve a fluid leak on a Ridgeline. He kept me updated on the entire process an and even got the truck completed earlier then expected! Excellent customer service!!!

I am the type who looks at the showroom floor. If it is spotless I figure the back end that you will never see is the same way.

Quick! smooth! Easy! In and out and heading home in my new car with in no time at all! Make you feel at home and like family!! 🔥💯

Penske Honda was both professional and low pressure. The deal was competitive. Doyle is a great sales rep. Will definitely shop at Penske Honda again

Scott Hiller, Joe Hulsey and sales team were very professional, friendly and thorough explaining all our options. We had been looking for a new vehicle for several weeks at various dealers and my wife made the comment after meeting Scott that he was the nicest salesperson she had ever met. Dennis was very helpful in explaining our new Pilots features (we are new to Honda) to us and even offered to personally deliver our second set of keys to us (they had been temporarily misplaced but found before we left). We will definitely use them again!

Ingar was very unprofessional and very unhelpful. This was my first car I have ever bought at 22 yrs old. And it’s been 4 days and I started to have problems and have gotten very little help, support, and professionalism from ingar

Mario, Joe, and Dennis were excellent! Very understanding, patient, and went above and beyond to make sure I was satisfied with my new vehicle. Everyone was extremely nice!

Fast, Friendly, and Honest Folks. Enjoyed My experience here. Park Song did an amazing job.

They are far superior to other dealers during my recent purchase. I made appointment online and vehicle was ready to test drive. Other dealers either can’t find or start the vehicle I went to see and test drive. I was pleased with my purchase!

Penske Honda was great. Ingar was an attentive salesman, he made sure he delivered on our needs, everyone there was professional, and made us feel great with our new car purchase. Highly recommend the great people of Penske Honda.

Have purchased 3 new Hondas in recent years. Always impressed with the professionalism and attention to detail of all the staff with whom Ive interacted.

I love Penske Honda! For a simple oil change, no appointment needed till 4:30pm. I was going to have wait 2 weeks at another dealership! Nice, clean waiting room. They even vacuumed my car before they were done! I highly recommend Penske!

Bought a car today from Penske Honda what a great experience with our salesman Doyle and finance manager Adam. Been looking for a car for awhile and I’ve dealt lately with some horrible dealerships that I walked out and refuse to do business with. Doyle made looking at the car and coming to an agreed price easy. Appreciate the respect and treatment I received. Everyone was great and helpful what a different experience!

The Tech that appears to me was very courteous. He explained what I needed and the next step. He was also very respectful

*Editing with updates: I was able to work with the service department on addressing some of my concerns. I appreciate their flexibility and willingness to attempt to make things right. I still do not trust the sales folks and would encourage others to be highly skeptical of any promises or sales pitches they make, especially with the pre-owned cars. That said, I think some of the dealership staff and leadership do actually care about their customers.*I’ve waited to post a review for quite a while because I wanted to see how things went...but after my latest issue with my car, now is the time.I bought a certified preowned car in January. It was seemingly a beautiful, top of the line Accord. The salesmen of course are pointing out all the awesome stuff, but don’t point out that the entire paint job is ruined by swirls from an apparent bad detail/waxing job someone did. I couldn’t see this because of all the gravel dust on the car from the nearby quarry. I didn’t see any of these swirls/scratches until after I purchased the car and it was washed. As far as I can tell there is no fixing the paint.Then, the first time driving the car other than taking it home from the dealership (at night) I notice there’s a crack in the windshield. I immediately take it in and they offer to fill/seal the crack but will not replace...even though it is extremely likely that the crack was there when I bought it.The longer I’ve owned the car the more I’ve noticed that there is a lot of tire noise. I didn’t think this was too big an issue since the tires were brand new when I bought it...the preowned sale department replaced them for it to be certified (so they said). What they didn’t say is that the tires they put on were not OEM or even considered a fit for this car. That wasn’t an issue until today, when I tried to pull out of my garage and a tire was flat. I took it in to the service department (which gets 5 stars by the way). Turns out the sidewall and belt were ruptured somehow even though there was no sign of damage. They replaced the tire under warranty, but put an actual OEM-style tire on (Michelin) because that’s what was supposed to be there in the first place. Now I just have three ticking time bomb tires waiting to blow...sounds safe..right Penske Honda?So to recap, the sales people don’t care about a quality product, they care about overcharging you for cars with ruined paint, cracked glass, and budget tires that aren’t safe or reliable.

What a great place to not only by a car but also have your car serviced. Not only has Honda one of the finest values on the highway but Penske Honda is one of the best Honda dealers anywhere. Friendly staff, helpful people, professional atmosphere, and great variety of experience staff. Song Park has not only helped me with several new purchases but many of my friends and family as well over the past 14 years.. And the service department always takes care of all of us in a top-notch manner

Great customer service! Clark was confident and kind.Waiting area was comfortable with Covid social distancing being practiced and hand sanitizer was available. I shall return!

We had a great experience! Quality certified pre-owned vehicles and a very easy buying process. Highly recommend!

Great service! Chris was courteous and professional. They got me in and out just as promised.

This was by far the most painless collision repair process I @ 64 years old have ever been through. Staff all very friendly, professional and through in the whole process of repairing my vehicle. Would definitely recommend to all in need of collision repair.

Very professional and helpful. They made our choice easy. Best in Indy