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Napleton Italian Imports
4180 E 96th St, Indianapolis, IN 46240, United States
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Napleton Italian Imports
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Br
Review β„–1

Great experience πŸ‘ Ask for Samantha. She made the entire process super easy. The vehicle I was interested in was cleaned and ready for me to drive when I got there.

Ry
Review β„–2

Recently had an excellent experience at Napleton while shopping around for a new car. The location is clean and well-maintained. I was most impressed with the sales staff. I worked with Cody to arrive at a deal that I am super happy with. When it comes to larger purchases, I am a bit hesitant, but Cody remained patient and polite throughout the process. Awesome experience!

Da
Review β„–3

Napleton Italian Imports is a clean and welcoming atmosphere. While I didnt land my next ride because of my own reservations, I did have an extremely pleasant experience while visiting and checking out inventory. Speaking of inventory and considering our current climate, this location as well as other Napleton locations continue to have a well-stocked lot with a variety of options!!

Ch
Review β„–4

I bought my first Alfa from here in 2020and traded in and traded up in 2021. Steve Malz sold me both my cars, he is very friendly, helpful and knowledgeable on the subject matter. The service department always does a phenomenal job and are always very apologetic if something takes longer than expected. I would definitely recommend anyone looking to get into a new car to take a look around here because they have a variety of affordable luxury and most importantly fast cars.

Vi
Review β„–5

So I walked in to Napleton the other day and had my eye on the Audi R8 2020. Me and my brother wanted to do a trade in from a Corvette C8 to a Audi R8 and luckily Casey was there to help us in any way possible, to make me and my brother feel comfortable with the finale results. It took a while but Casey really did help us out with everything and made us feel super comfortable while we waited. In the end we lost track of time and we had finally walked out with the Audi R8 and it was all thanks to Casey. Once again thank you Napleton Italian Imports and special thanks to Casey for putting me and my brother on our dream car…

St
Review β„–6

Purchased a 2018 Range Rover from Cody!! He was polite, patient and very knowledgeable and helpful. I would definitely recommend him to anyone looking to purchase a vehicle!

Je
Review β„–7

Sam, Drew, and the General Manager Mike are extremely welcoming and helpful. I’ve purchased a new Alfa Romeo as well as several higher end exotics from them and I will continue to keep coming back. Anytime I’ve ever had even the smallest issue, it was taken care of ASAP. I completely recommend Napleton.

Je
Review β„–8

Wanted to update since I was definitely surprised by the dealer’s response and willingness to take care of me,I had issues with my used car after I bought it but what worried me was that I didn’t always get good communication, Mike reached out and made sure to let me know that my car was getting taken care of and that they were going to deliver a loaner and my car once it is completed.They didn’t have to do that and just ensure my car was taken care of, that would of been enough but I truly appreciate all the help and willingness to try.The selling process was never an issue though probably the most fair and straightforward experience I have had, so if my wife and mom really want a nice car then I’ll take them here where I know that they’ll get taken care of even after the sale is done

Wi
Review β„–9

Cody was very easy to work with, made the process very easy and extremely quick. I would advise asking for his help. Great salesman.

Da
Review β„–10

I worked with Cody Murphy to buy a used 2018 Infiniti Q50 and he made the process very easy. He spoke enough during the test drive so there wasn’t any awkward silence, but not too much that I couldn’t focus on the drive.I traded in a 2005 car with 256,000 miles on it for a value that was more than fair. They even offered $500 more for it and agreed to let me pay less on a shorter loan so I could get closer to my budget.They were also willing to let me drive my new car home even though I wasn’t able to give them the title for the trade in or the entire down payment that night.Cody was great to work with and the dealership is definitely willing to work with you to find a price or payment plan you can manage.

Am
Review β„–11

Cody at Napletons helped my husband & I purchase a new truck. He was very nice & welcoming. Definitely would recommend him to anyone wanting to buy a new vehicle!

CD
Review β„–12

Unbelievable selection, especially in this market. Purchased a used, 13, JKU Sahara. Cody was my salesmen & Resse was our finance rep. Two super laid-back, easy to work with guys! They made the process very light hearted & fun (who says that about buying a car?!?!)Only reason for not rating them 5 stars was that they wanted to charge me an extra $959 for an already installed lo-jack & paint protection film ($800 & $159 respectively). From my perspective, roll those costs into the advertised price of the vehicle. Nobody is looking to pay more for a vehicle than the price advertised on the website.

Me
Review β„–13

Cody was our salesman and did an excellent job! He was thorough and took time to make sure our needs were met.Tyler was our sales manager and also did a great job! Couldn’t be happier!

Ro
Review β„–14

Bought a new vehicle here at Napleton Italian Imports! Absolutely love the experience! They get you in and out! Cody Murphy was knowledgeable and experienced. A pleasure to work with! If you stop in make sure you recommend him!

Ja
Review β„–15

I worked with Drew in sales and he was absolutely amazing. I couldn’t have asked for a better salesman to work with. He knew every question I had and made the purchasing process extremely easy. I will definitely be back for my next purchase and for service.

Ha
Review β„–16

I came into the Napleton store completely open minded and Christian Wright made sure I left with everything i needed and more. Top of the line salesman, definitely will continue to do business at this store and with this Salesman! You have some amazing staff and also a very concerned managing team! Very happy

De
Review β„–17

It’s perfect, thank you Tyler. She looks amazing!

Ch
Review β„–18

I took my Alfa Giulia Ti Sport in to have the oil changed and have it checked out after a minor electrical issue. Patric was very helpful and even had the car cleaned up when I arrived to pick it up. Great place. Steve Malz is an awesome salesman!

La
Review β„–19

This dealership was incredible to work with. I had a lot of high expectations and questions before purchasing a vehicle and they were patient, caring, and flexible with me and my schedule too. I had multiple people working to help me out and was even able to meet some of the mechanics who helped to ensure the car I wanted was safe and updated. I would highly suggest checking them out! Also, who doesn’t want to test drive a brand new corvette?

St
Review β„–20

This is an excellent place. When we went to shop here there was no pressure whatsoever and they treated us very professionally even when they knew we were shopping for alpha Romeos at another place also. Since that time we has shifted our service to this store and they treat us like they appreciate ourbusiness every time we come in . I cannot recommend this car dealership enough to buy a quality high end car. They will take care of you from beginning to end.

an
Review β„–21

THIS PLACE IS AWESOME!!!! They got me out of my old Jeep and into a new one without any hassle. Thank you so much to the staff Mike, Tyler, Sam abs Reese. You guys are amazing!!!!

Sc
Review β„–22

My car died out front of the dealership, Cody came out and helped me push it in and was very professional. He helped me get into something that was very nice and affordable. The entire dealership staff was kind and super helpful. Thanks for your help Cody!

Ki
Review β„–23

Christian Wright at Napleton Italian Imports is the best salesman i’ve ever come into contact with when buying a car. Very patient, knowledgeable, and gets the job done. Loved my time here would recommend to all!

Jo
Review β„–24

Easy to work with. Caleb was super nice and so were the managers Mike and Tyler. They were quick to drop the car salesman game and agreed on a fair price within 5 minutes.

Ta
Review β„–25

Thank you to Cody! Very attentive, got us in and out very quickly! Ask for Cody 😊

An
Review β„–26

Mike, Cody, and the rest of the team doing an awesome job finding unique vehicles that are not boring to drive, but also secure financing! If you are in the market for a vehicle, you have to stop by and see these guys !! Simply the best !!

Su
Review β„–27

Great personal experience and a wide variety of vehicles! Bryce was amazing & knows his stuff! He was also very personable. I will be considering a purchase and will most definitely tell others! Highly recommend and make sure to ask for Bryce Lingg!!

Bi
Review β„–28

I had an amazing experience at Napleton Italian Imports! Everyone was so helpful and worked with me in every way possible. Bryce did a great job, go see them for your next future vehicle!

Jo
Review β„–29

By far the best experience I’ve had buying a care thanks to Cody Murphy !!!!

Si
Review β„–30

Very nice service from Casey and Tyler! I bought a used car here. It is in very good condition and with great price!

TK
Review β„–31

This was my wife and I first time purchasing a car from out of state. It was a great experience. We flew to pick up the car and they picked us up from the airport. The Napleton staff were all really nice and helpful. I love my vehicle and made the process easy and simple.

Ma
Review β„–32

LOVE this dealership! Everyone there is so nice and Cody helped me find my dream car! He was so patient and helped me explore so many options. Definitely recommend going here, even if you aren’t sure what exactly you’re looking for!

Jo
Review β„–33

Drew and Tyler were great! I Came from Michigan, they had everything ready when I arrived and the communication was top notch. Definitely recommend making a trip here if you’re from out of state. You won’t be disappointed

Do
Review β„–34

I’ve dealt with my fair share of dealerships in my many years in the business, but Napleton Italian Imports by far was the best store i’ve been to. Everyone is friendly, never any issues, and just a burst of personality from everyone and anyone there! Highly Impressed.

Pa
Review β„–35

I had a great experience here, Casey was incredibly helpful and knowledgeable, he went on the test drive with me and showed me the best way to go to feel the car. I had almost every staff member talk to me and shake my hand while I was processing paperwork, including the GM. Great crew there, friendly faces and they made sure I hit the gong on the way out! Thanks everyone!

Al
Review β„–36

I highly recommend Napleton Italian Imports! I had an amazing experience! Bryce was super attentive and helpful! I will definitely be going back for my future car wants!

Br
Review β„–37

I was looking to purchase a car and was told about Napelton Italian Imports after a couple frustrating weeks dealing with other dealerships.. so I looked them up and saw they had great reviews! So I reached out and Cody was able to help me out and get a great deal on the car I wanted! Ask for Cody and he’ll get you right. Awesome car lot! I definitely reccomend checking them out first if you want someone who will not pressure you into buying something you dont want, and work hard getting you into what you want!!

Va
Review β„–38

I came across Napleton while searching for a new car, and was greeted by Mike. I told him everything I wanted in a new car, and he helped me find the most perfect car that had everything I was looking for! I was so impressed with how nice and welcoming everyone is there, and how easy the process was- and still fall in love with my car every time I drive it! HIGHLY RECOMMEND!!

Da
Review β„–39

Anybody looking for high end sports cars or just nice American muscle in general I definitely recommend checking this place out. Skyler Craig is one cool dude and is always happy to help people out. Super friendly and very easy to get along with! 10/10 recommend the business with this company and employees!

Sh
Review β„–40

Ciara was awesome. No haggling, upfront and honest with the whole deal from beginning to end. Everyone I dealt with was friendly and gave great customer service. Satisfied customer over here.

Wi
Review β„–41

Craig Hess was the salesperson that handled our purchase. He actually listened rather than giving me a high pressure car sales spiel. So I got along with him immediately. He answered all my questions without any sales pitch thrown in. We were not pressured into purchasing any add-ons. He understood the word no. The vehicle was prepared for delivery with all our agreed upon items. Therefore, Napleton Italian Imports has my praise for a friendly buying experience and I would recommend Mr. Hess to any person looking to purchase a vehicle from them.

Ay
Review β„–42

I came here after months of car searching and I’m 100% satisfied with my experience! Christian helped me get approved for something within my means and I’m so happy with the Kia I left with. Everyone is friendly and the communication is up to par

Sa
Review β„–43

The staff are very friendly, helpful, and honest. They made purchasing a car a painless and pleasant experience. I would highly recommend purchasing your next used car here. Would highly recommend Sabrin for car purchases here.

Su
Review β„–44

The customer service from this dealer is top notch. I have bought many cars in my lifetime and have never been treated this well. Questions were answered immediately. They heard what I was saying and asking for and took all that into consideration. Andrew went above and beyond to help me and stay in touch with me. They even sent me a personalized video that was a very kind. I would highly recommend this dealer to anyone anytime.

Au
Review β„–45

They bought my car from me and gave me a very good price! Very thankful for them! Thank you!

Dr
Review β„–46

Recently got my oil changed and my turbo line fixed in my giulia. Matt, Will, Creighton, Pat, and Brett were amazing. I was in and out in less than an hour! Definitely recommend bringing your car here for any kind of service needs!

Ga
Review β„–47

Had amazing experience with Greg. He was very politely and amazing. He was was straight forward with everything and explained everything so I would understand. I would Recommend coming here if you looking a car

Dy
Review β„–48

Purchased my new Fiat today! The team was great. Super nice people. Thank you Christian. You got me the deal I wanted!

Sa
Review β„–49

Steve was extremely knowledgeable & friendly. Have never had a salesman with as much interest, enthusiasm & knowledge about a vehicle. One of the most exciting test drives I’ve ever been on! Highly recommend!

Ka
Review β„–50

I went to Napleton the other day to snoop around the look at cars for the future and was very kindly helped by Sabrin. She even went to the extent of starting up one of the cars there to let me hear it. Great, knowledgeable people and would highly recommend others go and check out some of their inventory!

Ma
Review β„–51

Casey was great with the experience of buying a new car! Impressed with him all the way around and the help he gave throughout the process. Excited about the future miles being put on my new car!

Ra
Review β„–52

I had a wonderful experience at this dealership with Ciara. She was extremely knowledgeable and showed me everything I wanted to see. She was very friendly and fun to work with. We were just looking at the time, but we will be back soon to purchase and I will be looking to work with her.

ma
Review β„–53

Love the patience and hard work at this dealership. I’ve been here multiple times and never left unhappy!

Sa
Review β„–54

Ask for Casey. Hes the best & most knowledgeable. I recommend him 5/5. Thank you Casey!

BL
Review β„–55

First, charge me $900 for some none sense security system and refused to take it off. Second after driveing for about a month, my mechanic found out the front lower control arm bushing was cracked. After replaced the arm and now have some weird clunking noise coming from the front and rear.

JO
Review β„–56

I loved my experience here. Chris was outstanding in helping me pick out my dream car. He took the time to stay with us all day until after hours to make sure we had our vehicle that night along with Steve. Also the manager was wonderful in making sure we had everything we wanted. And Steve is AMAZING never let him go! What a great team you have!!! Highly recommended!

He
Review β„–57

Great team. Awesome experience. Still in love with my giulia

Ha
Review β„–58

I had a great experience working with Drew at Napleton Italian Imports. He helped me narrow down on a vehicle and was very knowledgeable on their inventory, especially their high end vehicles. Hope to work with them again soon!

Ji
Review β„–59

M Pilkington is the man!!! His knowledge and understanding of the car industry set my family at ease. Mike was very patient with my family as we wavered between β€œwant and need.” Mike, thanks for all you do…See you when it’s time to upgrade!!!

Ma
Review β„–60

Thanks Herschel for everything! You were so patient and kind to us! Definitely recommend using him to purchase your car!

Ca
Review β„–61

They were very professional, and open minded in the purchase process. The best car buying experience I have had so far!

An
Review β„–62

I enjoyed my experiences with the service department. Everyone was kind and helpful. The sales staff are always cheery and fast.

Mi
Review β„–63

My experience at Napleton was great! Christian helped me a lot! Wonderful atmoshphere.

St
Review β„–64

You have a true gem of a salesman in Christian! Hes professional and very knowledgeable. Will do business with him anytime!

Ca
Review β„–65

I came in looking for a BMW X3. Finn helped us look at the X3 and X5 to compare and we ended up choosing the X5. He was friendly and knowledgeable without being pushy. I didn’t feel pressured to buy but I was ready to make a decision and Tyler was helpful in explaining pricing as well.

Pa
Review β„–66

Herschel was awesome! Best service ever.

Za
Review β„–67

I travelled all the way from DC because Napleton had the best deal on a used Audi. Ciara was very descriptive over the phone and helpful during my visit. Tyler and Brandon were amazing and above all, HONEST. Lastly Idrees did great with numbers at the finance dept. I am definitely coming back.

K
Review β„–68

What a great experience! Mike P. Was fantastic, and so funny. Made everything so easy!

Ca
Review β„–69

I had a really great experience at Napleton Italian Imports. Finn was very welcoming and polite, and knew all about the vehicles I was interested in. Looking forward to working with them again soon!

Gi
Review β„–70

Pretty good service and affordable price for a quattroporte here.πŸ‘

Ar
Review β„–71

Just bought a Jeep Wrangler from Casey today! He did a great job helping me out today. I wasn’t sure what vehicle that I wanted but Casey walked me through and we landed on a Jeep that was at a different Napleton dealership! He was more of a consultant than a salesman. A great experience overall!

Br
Review β„–72

I shopped Napleton Alfa Romeo but ended up buying somewhere else because they had the alpha that my wife wanted. I should have bought at Napleton. My original Alpha dealer went out of business and Napleton accepted me for service and treated me like I had bought my car with them. When I was shopping with them the buying experience was no pressure and very professional. The service department treats me and my wife with the utmost professionalism. Napleton Auto will be my car dealer for many years to come.

Le
Review β„–73

Fast, friendly, great service.Every one is welcoming, Christian was awesome and the integrity of his peers was amazing. 10 star service.

ti
Review β„–74

Christian was very helpful today, and had an awesome positive attitude the whole time helping me

Ro
Review β„–75

Mike, Matt and Ciara thank you for being the easiest dealership to work with. The three of you are extremely nice and very easy to trust. You made a lasting impression on us and we will surely be back for our next vehicle!

Au
Review β„–76

Brandon and the dealership were fantastic. Brandon texted me for several days before I made a trip down to Indianapolis to pick up a car at an incredible price. Whole process only took about an hour or two at most. Great car, great price, great service!

Sh
Review β„–77

Casey Wilson was my sales consultant, he was knowledgeable and professional. I love my new stelvio! 5 star experience!

Se
Review β„–78

Came to the dealership not looking to buy at all, but just to take a look at the new corvettes they had on the lot. Ciara came out and greeted me and was very knowledgeable about all the cars on the lot. Even though I didn’t buy it was a pleasure to talk with Ciara.

Ja
Review β„–79

Tyler was absolutely amazing to work with and made my experience the best I’ve had. The awesome experience began the moment I entered the store and got greeted right away by Tyler’s charismatic interpersonal demeanor. Tyler worked with me to find the perfect fit whiteout the feel of signing my life away. He listened to all my concerns and helped to answered my many questions.If you’re looking for top notch assistance to find the perfect fit for you, Tyler’s your guy.

JA
Review β„–80

Casey Wilson was Courteous and Professional! Thanks for all your help Casey.

an
Review β„–81

I had a great buying experience at Napleton! I am a returning customer for the second time. Ciara and Tyler did an awesome job working with me on the trade in and new vehicle. 5 ⭐️ service!

Dy
Review β„–82

Amazing customer service and professionalism from these people. Brandon was super attentive the entire time and instantly made me feel at ease walking the lot. Best selection and staff in Indy hands down.

Ti
Review β„–83

Amazing customer service by Brandon, Drew and Mike. I highly recommend coming here, you won’t be let down.

Ka
Review β„–84

Went to napleton Italian imports looking to buy a new vehicle, and immediately noticed how well the managers run the store. Especially Tyler. He made me feel very welcome, and very knowledgeable with everything on his lot.

Je
Review β„–85

Casey, Vince, and everyone else was very knowledgeable and helpful - best car buying experience ever! Thanks again!

Ha
Review β„–86

It’s really nice at Italian imports, Casey and Tyler were enthusiastic.

Ki
Review β„–87

Tyler Buell answered all my questions. So knowledgeable and not pushy at all! Awesome service!

Ca
Review β„–88

Great people I will buy another car from there used car manager Tyler Buell is a Man of word thanks everyone was involved in my car purchase πŸ‘

Vi
Review β„–89

Great customer service. Christian took great care of us and the car during our purchasing experience.

Li
Review β„–90

Thank you Tyler Buell for your outstanding service and knowledge! 5 stars to you for your excellent customer service!πŸ‘πŸΌ

My
Review β„–91

Great People! Amazing Cars! Tremendous Sevice. Thanks Pat! 2nd visit. Just as good. Thank you!

Ki
Review β„–92

Very comfortable and welcoming. They got out their way to help you achieve your needs. Especially if they see you have been putting in effort! This is my fourth car.The GM and his team really go above and beyond!Thanks again, if you need a reliable car go on out to Napleton Italian Imports! Oh I cant leave out the service team so excellent!

Ja
Review β„–93

Joe was a huge help and really helped me realize what Alfa I would be happy with. While we couldnt come to a deal today their offer and included goodies were more than fair. Joe is courteous and knowledgeable and I will definitely be asking for him when I come in the near future to nail down a purchase.Ask for Joe :)

Mi
Review β„–94

7:am appointment I had to leave there by 10:30 had another engagement to be at, I had my oil changed and they washed my car for me . I was out of there at 9:09am, amazing

Ni
Review β„–95

Thank you so much Tyler B for working a miracle!!! Trade-in process was short, sweet and simple!

Ch
Review β„–96

I live out of state and drove to Napleton Italian Imports for a test drive. The vehicle was ready to go when I arrived and they let me give it a thorough test. I worked with Casey Wilson and decided to buy the vehicle. He made the process easy and called to check in on me several days after the purchase.

Se
Review β„–97

The service throughout the sale was great. Craig Hess was extremely helpful.

S
Review β„–98

Very pleased with response time and attitude of Brandon. He listened to what we are looking for. He didn’t pressure us into buying something we didn’t want. He worked with us to find the best deal possible. The staff of Napleton Italian Imports are very friendly.Customer service is high on their priority list. They have a wide variety of vehicles to choose from. I’m very pleased with my experience in shopping for a vehicle at Napleton.

An
Review β„–99

Casey Wilson was fantastic. He took his time and took me through all the details and information I needed. Will highly recommend.

Br
Review β„–100

Sam was fantastic. Super knowledgeable and made the whole experience super easy. Definitely will recommend to anyone who is looking to buy a car.

Information
75 Photos
100 Comments
4.8 Rating
  • Address:4180 E 96th St, Indianapolis, IN 46240, United States
  • Site:https://napletonitalianimports.com/?utm_source=GMB&utm_medium=organic
  • Phone:+1 317-688-1892
Categories
  • Car dealer
  • Alfa Romeo dealer
  • Fiat dealer
  • Maserati dealer
  • Used car dealer
Working hours
  • Monday:8AM–7PM
  • Tuesday:Closed
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–9PM
  • Sunday:7AM–9PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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