If you think about coming to JD Byrider, Andrew is the guy to do business with. He’s going to work with you and make you an affordable deal. I definitely recommend financing here and i will come back in the future.

This is my second time buying a vehicle from JD Byrider. The service I received was phenomenal. Brandon and K.J were absolutely Great! I actually drove from Missouri to Indy to purchase this second car!! Very satisfied with my experience.

KJ was incredibly helpful getting me into the car I wanted not the car I qualified for. Fast process, no all day at the dealership. Couldnt have had a better car buying experience

I have been turned down by so many places because of my credit that I had no Hope of getting a vehicle. I rented a car for 3 weeks before coming here and should have just came weeks ago and saved myself 1200$ in rental fees. Approval was fast and EASY! Payments are very good and the car I got is soooooo nice! You should make this your first place to shop if you have poor credit.

Brandon, Andrew and Elizabeth were all amazing! And worked hard to get us the best deal possible! We are in love with our new Jeep! Thanks guys 😁

Katie and Rena are the best! Always friendly and professional. I really believe the guys who work on the cars are conscientious and very serious about giving their best to keep cars running. No matter how many times I had had one thing after another go on with my car, I appreciate all the hard work they do and are pleasant about it. We are totally aware the cars we buy from Byrider are used and I’m glad they will do all they can to keep us rolling!THANKS GUYS

Would definitely recommend going here! Ask for Drew! He went above and beyond to make sure I got In the car I wanted. I really felt welcomed from the second I walked in. Thanks also for the behind the scenes work you put in for me Brandon, Amanda and Ebonie. All of you helped make my experience a good one and I appreciate each and every one of you! Go check them out they have a lot of choices! 💯

Drew was awesome. Worked hard to make sure I got what I wanted and could afford. He is def an amazing person and salesman. Keep up the good work.

Elizabeth went above and beyond to find the payment I was looking for with a car that would fit the needs. Definitely feel like it was worth the trip to see her, and the location she works at. Once things are paid off, and get through the program to rebuild I will definitely be coming back.

They were amazing. They kept me in the loop on what was going on with my car. They let me know what was covered and the estimate was reasonable. Thanks Renee and Katie for your help!!!

Great service. Nervous at first, but was brought in and put at ease. Was well informed and taken care of. Andrew took great care of me. Uber in and drove away.

Quick reliable customer service great advice and networking to find what fits best thank you Jennifer And Drew for both being awesome

Elizabeth was very helpful and kind. She was able to get in a car that same day which was amazing since my other car was totaled the day before.

I could never say enough great things about Elizabeth or Byrider shadeland I was getting discouraged and had so many issues at other car lots I would 1000% recommend her to anyone I know and love!! Thank you so much Elizabeth you made my year!

Today is my Birthday so I’m super happy! Thanks KJ for helping my day go way better.

When I tell you KJ goes ABOVE AND BEYOND for his customers, that still doesn’t do him justice. He was the best saws experience I’ve ever had. He is my car man for life.

I had a super easy experience with no hassle what so ever. Khalil made my experience pretty easy and helped me out with what ever I needed. Great place to get a nice used vehicle. My whole experience was fast simple and easy thanks to Khalil!

I got my car 2 months ago it’s a good ride.I did have a few minor issues but the service center got me together both times.The second time “I didn’t even have an appointment but Thanks to Kathy who works the front in “squeezed me in .I had made previous plans to go out of town and was able to drop it off on a Monday and got it back Wednesday took my trip Thursday .When I arrived my car was ready to hit the road “got me all the way to Minneapolis and back 18hrs 9 there and 9 back .I will definitely recommend them if you need a new reliable car they take care of their people.Thank you guys:)

Helped us in every way possible and gave us a good price. Very happy with our new/used car.

They shouldnt even get any stars. Lets see when i first got my car last April 2020 it had to go in shop then not 2 months later transmission went out within my 30 days I asked for another vehicle and they refused me. One now once again without a vehicle cause its not running and they refuse to even help me

The people are good but their car are not good and I haven’t had my truck a year. My engine blew now it’s my alternator, timing cover gasket, serpentine belt, & my air conditioner doesn’t work. The y want me to pay 900+ my car note which is 426.00. I wouldn’t send a blind man to Byrider. I wouldn’t refer Byrider to anyone.

Amazing service just picked up a car and they really helpful 👍🏿

Very good service, works with all types of credit, the workers are very professional and seem to care for each and every customer.

Ellie is amazing!!!! They hounded me but all in good reason!!! I got an amazingly wonderful car for an awesome price!!! I’m driving away happy!

Staff had great customer service especially Andrew. He kept us within our budget, and low payments.

By rider is great. We totalled our first car from them and they were extremely helpful in getting us another vehicle. Elizabeth and Rob were soooooooo helpful. I would highly recommend JD Byrider to all of my friends and family.

Andrew is awesome!!! He made car buying easy! Appreciate all your work to help me get in my new ride!!!!

I was treated as a person and very respectful. Byrider is the place to go for your car buying experience!!!

OMG otay they’re amazing. Andrew, Kj, and the manager. i forgot his name. ☺️ they helped. they were patient and nice and funny. im still building credit but they worked it out for me. now i have my first financed car !

Great inventory, friendly staff. Got me what I needed!

Very nice group of people very easy to work with. KJ went up and above to help me get the vehicle I wanted. Very pleased will refer to people i know.

Rene is the best! Shes always courteous, respectful and efficient. She took good care of me and everything she says she will do she keeps her word. Thank you!

Worked with me to put me in a car that was good for my situation would recommend!

Great place to go on shadeland they will do everything they can to get you approved!!!( honestly) my salesman andrew went above and beyond!!! Thank you so much!!!

They’re super fast, and they’re very nice about it. Great deals. Drew helped out so much! The nicest car I’ve ever had.

The staff was very friendly and helpful!! The entire process took less than an hour and a half and I left happy and satisfied!! I would recommend Byrider to my friends and family, for certain.

I definitely recommend Elizabeth, she did everything to get me out with a car and greatly appreciate her being patient with me!!

Went in, and the Dealer KJ helped me get an awesome vehicle to help me get to and from work. I can’t wait till recommend!

This car dealership is amazing. If your credit is OK, they will work with you to improve it.

Ask for Elizabeth. Shes Amazing!!!! She went above and beyond to make sure I was satisfied.

I am so pleased with my experience and service received at this location

Katie and the mechanics were great with And serving all my calls and helping to fix my car . Couldn’t of asked for anything better than their customer service . Katie was definitely a gem for calming down and answering every call when I was checking up .

I Came In With A Little Cash And A PRAYER!! Elizabeth is my angel!! She was very personable and worked with me to get me approved. She was very patient and seemed to actually care about my needs!!!Thank you Elizabeth and th ByRider Team!!!#TeamByrider

Car salesman friendly and very helpful. My experience was pleasant and painless.

Go see KJ he is the reason I went to Byrider. He has worked with my friends and family. He will help get you into the car of your choice. In the Indy area def go to the Shadeland store. Their team will work hard for you. Thanks KJ!

I received excellent customer service from staff. I highly recommend checking them out!

After waiting three days for my truck the work needed was performed. I will know how things are after riding a day or two.

It was a pleasure to work with Drew and the Team at Byrider, Shadeland. We wound up with a very nice vehicle for a decent APR. If you want to get a vehicle here, please mention my name so you can also get the best customer service available!

Drew was great to work with, genuinely felt like I was working with a friend the entire time I was making my purchase. He listened to what I had to say and we got through some hiccups but we were able to make a deal and I can honestly say I would work with this man again in the future. Drew thank you very much for everything you did for wife and I today. I look forward to doing business with you in the future.

Andrew hoekstra was extremely helpful!

KJ did an excellent job! His customer service was great. I was unsure on the vehicle i wanted but he showed me lots of great options. Thanks KJ!!!

Great Experience! Drew and Rob were great. Easy to work with. Thanks!

Highly recommended !! Super Friendly and hardworking!

Great Job Drew ! The team was very nice and helpful and got me in and out

Excellent service!!! Thank you team for all your help and the time required to get me back in a car!

Drew helped me pick out the best car for me!

Elizabeth was beyond helpful and patient. I appreciate them for working hard to make sure I drove off with a car the same day!

I went in thinking I probably wasn’t going to leave with a car that day. Andrew worked with us and did what he could and I drove away in a car a couple hours later. It was probably the fastest thing I’ve ever done. Thank you!

I was set on a certain car and thanks to Elizabeth & Ebonie I get to take it home today!!!! Very happy!!

I don’t care for this car lot been having lots of problems with my truck I have had 2 transmission put in this truck with numbers of other things this truck goes into service two times a week and I am over it cause on top of that they still won’t you to pay your car payment and they don’t care or help with a rental for the month of October car in the shop and rental cost me 1789 totally lost about all of this

I would highly recommend jdbyrider on shadeland we dealt with a gentleman named drew “Andrew” very good costumer service! We went in with a certain amount we could afford that day with a down payment and what we wanted to spend all together he made all that possible the truck we wanted was more then we could afford but we worked on numbers and made it possible! I would highly recommend this place and drew if you want in a car the same day and a great down payment price!

They were very helpful with finding a great vehicle in our budget, I am very impressed!

This place worked very great with me, Had great deal options to choose from, most definitely will recommend to others.

Sales team was amazing, worked with Drew and KJ. Awesome guys to work with and easy going. Would recommend sending anyone I knew there to meet with these guys.

Great Fast Friendly Service! We came all the way from Kokomo and Andrew Helped us Tremendously! Thanks ByRider😀

Great service! Drew was awesome! I have a repo and not so great credit and I still left with a really nice car!!!

Needed a new car urgently, and came in with a restricted schedule and budget. Within a few hours I had traded in my old car and drove off in a nice, affordable, quality car. Drew was incredibly professional, helpful, and the whole process couldnt have been easier. Theyre really dedicated to taking care of their customers and their car needs. Would recommend again and again! Thanks guys.

Very friendly and super helpful

I worked with Andrew when I went there and he is thee absolute best salesperson I’ve purchased a car from! Happy customer 💋

Khalil kj worked so hard to get me in a car with what I have to work with. I had been to several lots with no luck. They either wanted to force me in a car I didnt want or said they couldnt help me. Thanks to KJ today my family drove off in a 2012 Malibu. Thank you so much for your hard work!

Great customer service! Friendly!! Easy to work with!!! I definitely recommend to a first time car buyer!

Kj is the best got me in a nice vehicle before my birthday

Andrew and Leroy were great

Very professional and always answers my question and always sets appointments miss Smith is very pleasant and always answers my question and always sets appointments when I need them miss Smith and treats me like Im one of the family not just a customer and I appreciate that

Kj was awesome .. came back after a total loss on a vehicle and everyone was awesome helped me through every step to get me back on the road

Awesome‼️

I hope I don’t have to go back to this place

KJ is awesome!!!! He definitely help me in getting into the car I wanted with reasonable payments !!! Thank you !!

Just had an engine put in my car by them and no issues. Took a bit longer than I expected but they were busy and for a good reason they are the most exception customer service out of any Ive been to. Extremely understanding and would take my car to them over any other byryder. They are just great people in general. Had most of my encounters with Rena (I believe thats how you spell it ) and she was always nice and courteous. Thanks again.

Rob is the best. He answered all of my questions and got me into my dream car!!!

If youve got doubts of getting a nice car, think again! I did because of my credit and I went to see Andrew at Byrider off shadeland and 16th....I definitely recommend you check it out and talk to him or whoever there! Thanks again Andrew!

Elizabeth was awesome! She helped me find the perfect car and I am super satisfied!!!! THANK YOU BYRIDER AND ELIZABETH😊

Great place to get car, Tiffany did everything she could for me to walk away same day with car. The whole place from financing to service of vehicles is great. Rob and Steve are great mangers have done a lot to help me. Was even there to help when I was rear ended they was there to assist me if needed there help thanks for all you guys have done.

We had an excellent experience with Elizabeth! Highly recommend her!

For getting 2nd car from shadeland location was great. Especially the service given by Drew. He accomplished alot and Rob the manager was good times thanks again made the rough year I have had turn good.

Elizabeth was great!!! Easy to work with ☺️

I love my suv thanks byrider

Got charged an extra $200 for Kahu. Was supposed to receive an email for a link to sign up. Never received it. Called Drew who handled my whole transaction and let him know I still never received it. Here we are a month later and still never received.After posting a negative review I finally got the link sent to me and it was fixed. Other than that I’ve been perfectly happy with my choice to use them! Thank you for turning a 1 star experience into a 5!

I absolutely had a beautiful experience with these nice people. They put me in my first car. I couldn’t be more blessed

Great customer service

Theo was AMAZING helping me get into my new Chevy. He really helped me and made things work out for me. I’m due to have my daughter in May and now I feel safe driving around. Him and rob both really did go above and beyond to get my on a newer set of wheels. Much appreciated.

The best place ever!!

Ms. Renee in service is the best. Her attitude when dealing with customers is superb. I was having issues with techs fixing my switch which caused other problems. Ms. Renee took action and scheduled my car for Jeep techs to fix the problems. If I had a business she would definitely be an asset to the company. Thank you Renee

Charles Mey was very kind and helpful! It was a great car buying experience!

My experience with JD Byrider has always been great. This my second car from them.

They have great customer service and are very helpful. They take care of there customers in the best manner they could. Renee is always so helpful and is very patient. I would refer and recommend this great service.

So helpful and friendly. Ill be back! So had to come back due to an accident. Sold for life on these guys. They are the best.

Came in with my mind set on a car and they made it happen! Quick and easy. Sent Family and friends there and nothing but success Love them all. ROB DREW, EBNOY AND KJ ARE ALL GREAT !!! Definitely recommend them anytime any day . Thank you!

KJ was an exceptional Salesman. It was very fast and friendly. Thank you for helping me secure my purchase.

I was able to get approved alone and able to drive a car home the same day. Everyone had great customer service. I definitely recommend. Ask for KJ he really works to get you the best deal.