I stand corrected, because Indiana DOESNT have a law that shop owners honor the price on a product. The clerk tore off the wrong price at the register, and wanted to charge me the higher price. The manager, attempted to blame the customer (me) for putting the wrong price tag on the color, wasted time trying to find that I did so on the security camera, and refused to give me his name, because I was going to verify (what I thought was the law)! Nonetheless, since the Asian owner and the Latina(?) clerk who took the lower price tag off at the register would rather resort to this ill treatment of a customer- its apparent they dont want Black/Brown business- even though Im more than certain at least 80-90% does come from us. When a business would rather resort to trying to falsely accuse a customer for their mistake, especially a Black woman, (yet you want Black dollars), Ill just say shame on you and I hope youll learn to be more human.Im certain you dont mind that youve lost my business, but ****Im posting this because after your outrageous behaviour today, I wouldnt be surprised if you tried to lie and put on your security cameras that I tried to steal, or some other reason in the hopes that you can use law enforcement to hurt, embarrass or harm me/people who look like me by making false allegations- on purposeπΆ****1) I didnt put the wrong/ANY sticker on the color, 2)didnt make a purchase, 3)left peacefully, and4)I will no longer support nor send clients to support Grace Beauty Supply any more- ESPECIALLY customers of color. This was all over an .80 difference, btw.πΆ
No one is hovering over you. Neat and friendly
This beauty supply store is a prime example of what a beauty supply store should look like! I am a lifetime satisfied customerπππ
I love this hidden gem great prices cool beauty store
Great beauty supply store! Has most of the staple things I need.
Love, Love,LOOOOVE this store! Most amazing, beautiful, and varied selection of masks AND theyre also well priced and packaged! Cute nails, pretty accessories, and super cute clothing! Great selection of hair products as well!
Great place has a lot of inventory wide selection of products at affordable prices.
Love the owner. You can get a lost any beauty and supply.
Man at cash register was helpful, woman working the aisles was helpful and friendly. Place was well lit and clean. No issues!
They have so much more than last time I was in there very good I am bery happy
One of my favorite hair stores I to there if I need a quick something. Love the staff too
Employees very nice and supported to fine what we needed.
Great customer service. well stocked shelves
My sister just went to this store for the first time earlier today and told me she was followed around the store by one of the employees. When she went to go check out the cashier accused her of stealing and asked to check inside her babys carrier to see if she was concealing anything. I was extremely furious when i found this out and told her not to go back there. Racial profiling is completely unacceptable and I will be speaking with a lawyer soon to take action about this.
They have everything clean and very nice store
I used to like this place... But I think it is ridiculous that they are charging $5 to shop in their store... I understand they are giving mask and gloves but if the wanted to open back up and make money then they need to provide the ppe ... We all have money issues so dont charge us for just going in your store where your going to get my money anyway...
Poor service and rude owners/managers are what you encounter at Grace Beauty. Please go to BJs instead. Selection and employees are much better. I decided years ago never to shop at Grace. A good Boycott of this store is what is needed
I Got lip gloss, hair and skin oils and 2 hair combs . They added items I never brought to the counter and that was $12 added and I didnβt see it until I got home. I guess they took advantage of the fact that I was occupied with my 3 year old. I am disappointed but I should have known better, they are hesitant to speak to their customers but ready to steal.
Good location, multiple hair and jewelry items. Owners need to stop looking at everyone life thieves, put security barriers in place and recognize us as loyal customers who will not only come back for the product, but great, ongoing customer service. Your business is mostly frequented by minorities, but please treat us with respect & courtesy.
Words cant express how awesome they are. This is my main beauty supply store. They are amazing and very helpful. The store is neat and structured. It has a wide variety of items and hair and I love that someone is always able to assist and they are also Christian store. Love the music.
The only place my three adult daughters and I go to!Christian owned and operated and very clean and organized. The selection is there, if you want to pay $$ or $$$$$ for your selection of hair extensions or wig. The syles of wigs are there to accommodate every age. And its always stocked is my favorite β€οΈ from the make up, lashes, and all hair products. The best West Side spot!
The men at this store is rude i will. Not come back i was spending lot money on this store more them 60$ for week for my bussines i come when the lady is working but when the men work no worse costumer service
Decent selection, its the second most place I go to for beauty products and hair. Will give discount with a beauty license.
Bought items under 5.99 and they slipped a 14.99 chemical charged on my receipt. Only 1 chemical bought... hair color for 3.99. Double check your recept before you leave!!! Prices are rang up as general merchandise or chemical. Clerk rings up manually. WATCH THEM LIKE THEY WATCH YOU WHEN SHOPPING!
I was sittin outside this store, waitin on my wife who was shopping in the grocery store near by and I noticed that there were some real hot black chics goin in Grace Beauty!!
Whatever you need; theyve got it.π½πHave any questions, just ask.
I bought a wig from Grace Beauty I was tricked to believe it was human hair when it was clearly synthetic dog and rat hair 100.00 wasted they are dishonest especially the tall Chinese fake Christian owner and his wife he made every excuse not to accommodate me with something else he had the nerve to say the matted rat hair was my fault when he sold it to me dishonestly donβt patronize this store go online and buy your hair and wigs Do not waste your money at Grace Beauty on Crawfordsville rd in Indianapolis Indiana fake Christians They try to act so nice when you walk in so they can get your money they donβt care about helping you! Just Sad!!
Good customer service, very helpful to me!! Good people with warm hearts. I appreciate that and is why I am still a customer!
There were great helpful and affordable
Love the place.
I went to this store to buy some hair and when I got to the register they charged me more for my hair than what the sticker said. When I asked Sam why, he said that the price was put on the packaging wrong. Ladys always check the price. They are ringing us up wrong. It might be a dollor or two, thinking we would never know. Never going back again.
Nice and clean a lil tight for someone with a disability. Very good customer service. Will come again
I was with my son 9yrs old we bought 2 thing and we pay and left, and the owner radom came behind us he said wait wait and we stop I asked him are you ok? He snatch plastic bag from my son hand and checked and he said sorry sorry my son was scared and asked me whats wrong i was so mad he just said sorry sorrywe left I wish I called him police but I didnt. I know why he did that. Anyway me dont want to go another time.
Use to love coming and spending my money with them but today I went in about 750pm so I was calling my stylist to see what type of hair and did she know about the clip ons and how to do them the guy walked up to me and was like were closing were close now then the other guy that was in there with him proceed to tell me what we close in two minutes get what you need and get out never will I ever ever ever ever step foot back in Grace Beauty again I can keep my money and go to back to DJ Beauty
I come to this particular beauty supply store ALL OF THE TIME! I usually experience nothing but greatness. But the past two times I went, I was disappointed. They installed some new credit card system so now they only allow you to pay in cash. Otherwise, your card will continue to get declined. My two most recent trips, my card was declined. I ended up going to DJs Beauty Supply and my card worked fine. Both times. Really disappointed. They should fix this issue, or else I will not be returning.
Good selection. Decent prices. Clean store. Friendly staff
Unprofessional. Everytime i buy edge control or aphogee, its all taped up, i mean if try to take it off, the ingred, directions, gone! I also notice the consistency of the product is VERY different. In my opinion, they are tampering with it. Like thinning it out to sell more. Nothing else makes sense. If anyone knows the procedure to turn this in to the authorities, please let me know!
There really no line .They always whatcha you want .Love it Ill come back. Again
Wig or unit I wanted color was not in stock only available on mannequin head as is offered it at 10% discount and it looked a little used. Told no thanks will check elsewhere. Then she the sales lady became less pleasant not eager to assist. Wide variety of merchandise.
Very helpful and friendly. clean store and they are willing to help you find what you need
ALWAYS have a special on something and I always find what I need.
Staff was arguing with a customer who asked for change of a five dollar bill. Are they aware of how other customers perceive this? Prior to this incident I did a personal Boycott of this establishment for a year, because I felt that I was being watched too closely when shopping here. Now, I will go to DJs or other beauty supply stores so matter how inconvenient in distance it is for me. Never will I patronize this business again. Back in the 90s one of these inner city beauty supply stores treated there customers so poorly there was an organized well publicized Boycott that was effective in putting the establishment out of business. That seemed to get their attention.
Best hair store ever. Me and my mom always get our hair and products from here.
I can find what I need but I wish they would have more sales.
Love it! Decent prices and great customer service.
Favorite store! The staff always helps out and are very knowledgeable about their products!
I traveled from Bloomington, In to this overpriced basura, Id rather go to Beauty 38 (The Factory Beauty Supply on Moller & 38th)...π
I come here ALL the time but one day I was in there, this is when they had new workers, one of the guys thought it was ok to follow me around while I pushed my son around in his stroller. When I told the guy I felt discriminated against (I am a black woman) he asked was I still interested in buying. I said yes and he took the product from my hands and we went to the register. I never been SO hurt.
They had everything i needed in stock. The staff was very helpful.
Other than them tapping up their items and making it hard to open or leaving tap marks the store is nice and the staff are friendly.
Very nice and clean store. Each time I have gone into this beauty supply they have beem very friendly and helpful.
Staff was friendly but could do better with their inventory. Aisles was inaccessible.
Always the place to go for great braiding hair
Friendly customer service. Decent prices.
The best beauty supply I have visited.
They have all your beauty needs
Polite employees, always helpful, everything I need always available.
Love it :) clothes, makeup, wigs, weave extensions, jewelry, hair products, etc. Make one stop for all beauty items!
They didnt have a large setting lotion for a reasonable price. They didnt have a solid black large head scarf. They didnt have a selection of ladies turbans. They didnt have anything that I needed. They are expensive.
I enjoyed getting a great haircut.
Great variety and nice staff!
They have black soap,praise the Lord
Love the store, clean and easy to find what I need
Very nice customer service and really clean
Always nice and have what I need!!
I always find what i need and if not they are always there to help
Very unprofessional they watch you the entire time as if youβre going to steal something I asked the lady for some hair I show her on the manikin I tried on the hair she gave me was not the same hair when I got home and it was a totally different hair they would not exchange my hair out and I am unhappy very unprofessional they will never in my life see my money again until they replace my hair π€¬π€¬π€¬ ppl donβt shop there
The staff is friendly but I was way to over whelmed and got lost in the store a few times on my first visit
Good service.
Hair accessories, wigs and wears.
Nice wig selection!!
Customer service was nice
I couldnt find what I was looking for.
Kids loved
Ok
Not helpful or friendly.
Very nice people
Got to go there
Nice people
Nice employees
Love the service
Place is way too high
Nice people
Ok
Much variety
I like it
Good
Perfect
Friendly and clean
Smiling!
Pleasant
OK, place
Very good room Very kind people who work there