I came in with a messy package and torn return label. Damo helped me wrap my package and explained everything I was confused about. She was very friendly and I really appreciated all her help!
I had an appointment for fingerprints (employer background check) and the lady working was the nicest person and had the best customer service I have had in a very long time.Also, I was in and out for my appointment. It takes a great skill to make a such positive impression on someone in less than 5 minutes. My only regret was not asking her name to give her all the credit!
These two girls are 5 star generals in their customer service and excellent knowledge on all facts! They have assisted me several times a wk over 5 mos. Never any complaints by me or others who frequent services. The best ever!
When I called they answered the phone I dont know which ladies was working I think that they are very awesome I called twice and I believe it was two different people to answer the phone nice and courteous..Then to top it all off I go there, I walk in and I was promptly greeted and in and out of there in a flash. I recommend this place to anyone into everyone very respectful courteous I appreciate them ladies that I spoke to and dealt with today very very respectful courteous and nice I would give it a thousand stars if I could...
Nice clean place the Associate was mindful and helpful.
Great service with a smile.
Not sure what has happened since Ms Angie left, but the customer service is lacking. If policies have changed that is great but as customers we dont know. I have never used a key for my box, its in my moms possession and I have always showed my ID and its been just fine. Today was not fine and I wasnt treated well. Just tell me that I need a key now, my mom and I check this twice a month maybe 3 so we just didnt know. I have no problem using a key I dont care just tell me attitude isnt needed. It wasnt ever a problem before. Just communicate dont assume we know and if we dont educate us dont make us want to harm you when we come to get mail.
Regina is The Bomb! Excellent Customer service
Im only giving 1 star because the woman who just helped me was very nice and personable. But this place charges .50 to print a simple black and white document and put it on the cheapest available paper. I only stopped here because of convenience but next time Ill happily drive farther to not be taken advantage of. UPS charges 13 cents and provide higher quality paper. $3 for 5 simple print outs????? Thats insulting.13 cents at UPS guys and better quality, go there .
All-in-one convenience & knowledgeable staff! The only downside is that the line is always pretty long.
Perfect
The employee working the register tried telling me shipping for a FLAT RATE medium box was 25+ dollars. I pulled up the USPS website showing her its $14.95 FLAT RATE, no matter the weight or the destination. She apparently wasnt trained to know the difference or how to pull up what was needed to process a flat rate box. I took my package to a different shipping center and had no issues. Maybe train the employees a little better.
All these open signs are on, yet they said theyre closed. Sign says closed at 7 but its 6:30pm. Very unprofessional. 24/7 mailboxes? Forget about it! You will access your mailbox when they want you too. Please save time and trouble and go somewhere else.
I called to this location about a package and the lady who answered had an attitude, very unprofessional. Maybe if UPS didn’t knock on my door lightly I wouldn’t have to deal with them.
Always there & looking for new ways to service my business needs.
Business relations great with customers.
Love this place. Stuff is very nice and good customer service.
I am disabled and the gal that helped me was very kind and went beyond her responsibilities to help me, filling out forms for me & bringing me a chair.
Very professional great hours
Best place ever