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Tyler Automotive
2801 E 62nd St, Indianapolis, IN 46220, United States
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Tyler Automotive
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Ma
Review №1

Big thank you to the gentlemen at Tyler Auto for the fantastic, quick service! As a young woman who doesnt know much about cars I am not always the most confident when communicating with auto shops, but not with Tyler Auto. They send digital inspection reports (with pictures!) that are easy to understand, and Sawyer went above and beyond to explain the issues listed and answered all of my questions in-depth. Plus, the technician generously fixed a leak that a previous shoddy transmission flush (from another shop) had caused, free of charge. I will definitely be returning for all future car maintenance.

An
Review №2

I’ve only been here once. But when another garage was jerking me around I took it to Tyler 15 minutes before they closed in a moment of desperation. They ended up doing my rack and pinion, tie rods, and alignment. Pleased with the price and how long it took. They really came through when I needed help.

Cl
Review №3

As a younger female, in the past, I have felt as though I was taken advantage of by car repair shops, as admittedly, I know nothing about cars and dont care to. I started going to Tyler years ago when I first started driving and Tony and his team took great care of me, always going out of their way to fit me in to their packed schedule and just generally being friendly and reassuring during the stressful process of car maintenance. Once Tony sold his shop, I worried the service would go downhill, but it has remained consistently great. I was never overcharged for oil changes or recommended repairs I did not need and theyve even gone out of their way to get a replacement part at a cheaper price for me. I no longer live in Indianapolis, but I highly recommend Tyler Automotive to everyone looking for an honest and reliable auto mechanic. It is refreshing to know people like this are still out there.

Da
Review №4

This was my first time using Tyler Automotive. They are very welcoming, responsive, and provide timely and thorough feedback. Could not have been more happy with their service. Definitely would recommend!

Co
Review №5

Aaron and the crew at Tyler Automotive are nothing but excellent. Super friendly, honest and fair pricing. They worked around my work schedule to get me in and out as quickly as possible so I could get back to work. A part my car needed was on backorder and they gave me a text or call every now and then to keep me updated on the status of the part, which I appreciated. I highly recommend Tyler Automotive!

Br
Review №6

Tyler Automotive went above and beyond my expectations in every possible way. Aaron was quick to keep me up to date on anything being done with my vehicle, and was completely transparent every step of the way. I highly recommend Tyler Automotive, and will be brining my vehicle back to them for any needs I have in the future.

Be
Review №7

This is the only place I ever want to take my car in Indy. Staff is amazing and prices are so reasonable. Highly recommend.

Ma
Review №8

Very professional and I would highly recommend. Nice waiting area if necessary. Wifi available and coffee and refreshments.

Ma
Review №9

Have been taking my vehicles to Tyler for nearly 20 years. So thankful for their honestly and good service!

rw
Review №10

Great service, friendly, fast and they know what they are doing. Theyre always busy for a reason.

Ji
Review №11

Timing for repairs and estimate were what was done, friendly service. Communication prior to repairs. Everything fixed.

TN
Review №12

Amazing and professional service. My car kept losing battery charge. They tested my battery, alternator and starter and found nothing wrong. But they were quick and extremely professional. First time going through them but will definitely bring my business back to them. If your looking for good honest work. Definitely check these guys out. Worth every penny.

Ca
Review №13

Excellent service they do it fast and dont over charge

Pa
Review №14

They Were quick honest and fast highly recommend

s
Review №15

Easier than going to the dentist! Of course any car repair bill is never painless, but compared to what the dealer recommended and what TA suggested, I saved a lot of money without sacrificing service quality. Car runs and feels as good as new!

Ra
Review №16

I see why these people have a 5 star rating.So helpful, friendly and professional.

Jo
Review №17

Excellent service coupled with caring owners and staff. I am always made to feel I am their most important client. Keep up the great work.

Ca
Review №18

To start they were very polite and knowledgeable. However, I dropped my car off at 9am and they said they’d call when they completed the test drive and inspection to determine how to move forward. I received no calls, texts, or emails. I called them at 2pm to ask about the status of my car. To then be told there was an issue with the transmission and since that don’t work on those, there was nothing they could do. I understand that and that’s fine. I would have just appreciated some notice from them earlier instead of waiting for hours and hearing no response. In that amount of time I could have picked it up and taken it to someone who works on transmissions, instead of sitting at home waiting by the phone.

Ka
Review №19

I was able to schedule my appt online and get the day/time that I wanted. Phillip called me to give me a status update and discuss some items I wanted him to check. Then he called me again when it was ready for pickup. This place is truly awesome and I highly recommend.

Co
Review №20

This was my fifth time using Tyler automotive for various repairs, and Ive been totally satisfied each time. They do great work at reasonable prices and try to get your car back as soon as they can. Ill definitely continue to use Tyler Automotive.

ML
Review №21

We’ve been customers for over 20 years. No one could beat Tony Tyler in terms of expertise, exceptional customer service and impeccable honesty. When he decided to sell and retire, we were happy for him but upset for us. However, the new team has carried on the tradition of service while incorporating new technologies, such as a post service inspection report sent electronically. Tyler Automotive has reviewed used cars we were going to buy so we knew what the real deal was, serviced all of our cars from new tires, new brakes, repairs along the way and regular maintenance like oil changes. There’s never been pressure, and they’ve never told us we ‘needed’ something that we didn’t. You can trust them with your safety!

Sh
Review №22

I have used Tyler Automotive for years and have always been satisfied ; their prices are fair; the car is always ready on time, if not sooner. When they changed hands a few years ago I was concerned but can honestly say nothing changed. Still my go-to place for automotive work

Br
Review №23

Ive been going there for 20+ years. Theyve always been prompt, knowledgeable, reasonable and fair. I recommend them to anyone who asks me.

Ja
Review №24

Ive been looking for a reliable neighborhood service station for a while. Tyler came recommended by some friends. Ill definitely return when needed as they were friendly, informative, on time, and honest.

Co
Review №25

These guys saved me $10k on unnecessary expenses from the dealership. Professional, honest, competitive, and do what they say. Will be using them for all future repairs.

Bi
Review №26

They inspected brakes that I was told needed new pads by dealership and let me know there was still plenty of pad because of the amount of highway driving.Battery was tested and replaced with a quality AC/Delco battery. Good to have before we get into the colder months.

Ju
Review №27

I had a problem with starting the engine. They were able to get the part they needed on the same day, and they fixed my car within 24 hours. It was great cause I thought it was gonna be longer.

Ro
Review №28

Had the best experience at Tylers! They had my car back to me in 6 hours. Couldnt believe how fast, professional, and awesome they were. Couldnt recommend them more.

Wi
Review №29

Had a great experience with Tyler. They got me in for a last minute appointment to inspect a car I purchased And told me everything I needed to know. Highly recommend and will use again! :)

Cl
Review №30

Both times Ive taken my car to Tyler Automotive Ive had positive experiences. Last year I got my front brakes redone and spark plugs replaced. This time I had an oxygen sensor replaced and my coolant exchanged. Phil called me and let me know that the coolant was overdue; I had no idea. They are always really prompt with their work and clear in their communication. Both times Ive dropped my car off the night before (easy process) and it was done by the afternoon for me to pick up. The work is well done and priced fairly. They are definitely my repair shop of choice!

Sc
Review №31

I took my car to Tyler because it sounded like my brakes were grinding. A few hours later I received a call and they said that the brakes were in good shape and did not need to be repaired. They easily could have ripped me off or replaced to make a few extra bucks without me ever noticing. They did perform an oil change while the car was there. I was able to get the car back on the same day! Fast service and honest. Im impressed. They also have a cool vintage vending machine in the lobby FYI. Ill be back.

Mi
Review №32

This place is awesome been taking my cars there for years, good professional employees, very fair, and give great advice

Wo
Review №33

I kept driving by their shop and never once thought about going to them.. But everyday I passed by them i knew it was a sign to call and ask questions.. One of the best decisions I ever made for my car... I highly will recommend them to anyone, great service and theyre professional.. Anything else go wrong i know to call them😊😊😊. They had me jumping for joy and praising God!!😊😊

As
Review №34

. I trust them and they do great work. They really are all about doing the best job and charging the least amount of money they can. They definitely are the only place i will go now for auto repairs. Thanks guys!

El
Review №35

Phil and his team at Tyler Automotive really strive to provide top-notch service at an affordable price. Tyler Automotive has been servicing my vehicles for several years now and are trustworthy and conscientious. I recommend them highly.22Nov20: Efforts to help maintain auto greatly appreciated. This time, when I came in for oil change and air filters check, they reminded me it was time for a coolant flush and that my car needed new windshield wipers, which i knew but appreciated them reminding me, and that it was about time to replace tires. Really striving for great service much appreciated.

Je
Review №36

I have used Tyler Automotive twice due to unexpected vehicle issues. They are respectful and honest- havent tried to sell me or fix something that wasnt needed. I trust them with my vehicle and my business!

ka
Review №37

Was charged $67 for a diagnosis that you could just look at, never was pulled into the shop, quoted an estimate for over $900. for a cv axle repair and ball joint on an 06 jeep liberty. i had it done at another shop for $160.00. tyler automotive must hate working on cars and just loves to make money.

Al
Review №38

Excellence and honest!

Je
Review №39

The air conditioner wasnt working. they called me about the problem and gave me a quote. they had it fixed the same day I took the car in. Very reasonable price and excellent service.

An
Review №40

Tyler Automotive has been our go to mechanic for years. We drive over from far West Indy to use them for our mechanical needs. They always do great work, personalized service and offer a fair price. When the original owner retired I was concerned things would change, but they are still the same “small business mechanic” feel with fast, quality service. Highly recommend!!

Jo
Review №41

Have been using Tyler Automotive for 4 years now! With my truck and my old jeep they have been the best in town and first place I look to when having any vehicle issues.

Tr
Review №42

Tyler Automotive continues to provide great service! I was able to get an appointment quickly. They texted a reminder the day before. They followed my instructions for what was requested and Phil called to tell me that some of the work I asked for didn’t need to be done yet. So I appreciate them not charging me for things I don’t need. That’s integrity.My brakes work great now and I trust that the work was done well. I’m a satisfied customer. 😊

br
Review №43

The team at Tyler Automotive provides me with friendly, consistent, high-quality service with fast turn-around times. They have earned my trust and ongoing patronage with their dedication to customer service, honesty and transparency regarding repair costs and reliability of their expertise and work.I won’t take my car anywhere else!

Ca
Review №44

The new ownership has made some wonderful changes as well as continued the history of Tyler Automotive providing great and reasonably-priced service. They continue to be trustworthy and do not try to convince us to fix things that dont need repairs or replacements yet. I really like how in December, that the owners a putting a percentage of their profits toward four nonprofit organizations and/or schools. And they let the customer choose which one of the four we personally want to support. Great idea and a great way to support the Indianapolis community!

El
Review №45

I love supporting locally owned businesses, and I love having Tyler Automotive in my neighborhood. They have proven themselves trustworthy, and help me to be proactive with the care of my vehicles. They in turn are committed to their community; they support local charities, and even gave customers a check for $43 to be used for their services. Great people, great service.

To
Review №46

I had a broken axle and it was fixed within a few days, they are very professional and fast at getting the job done. I appreciate having a place to go for anything that happens to my car

Ma
Review №47

I’m really anxious when it comes to my car, but they went above and beyond to make sure it was fixed correctly and that I had piece of mind. Even with high traffic and a ton of appointments, they got me in the very next day and my car was done the day after that. I would definitely recommend coming here!

La
Review №48

I came upon Tyler because of a special order tire. They ordered the tire, not asking for a dime in advance. They were always letting me know what was going on with the tire, when it would arrive etc. The tire was installed quickly and professionally. We will use Tyler in the future. Finding mechanical help that you trust is difficult, and from what Ive experienced here, well be back.

Jo
Review №49

Phil provided quick and efficient service on oil change and four new tires for 2018 Chevy Equinox.

Al
Review №50

Ive been going to this shop ever since Gary Thrapp suggested it 20 years ago. Tony retired and the new ownership maintains the same level of service and price while bringing the shop into the digital age.

Ja
Review №51

Tyler’s Automotive did what they said and I’m very pleased so far!

Be
Review №52

Tyler was recommended to me when I moved to the area and now I refuse to take my car anywhere else. Honest, fair and highly capable. What else can you ask for from an auto mechanic?

Th
Review №53

Called on Wednesday because I needed my front brakes replaced and they got me in on Friday. I was able to drop off my car on Thursday night and they had a service report sent via text to me the next morning outlining what they found during their inspection and provided their recommendation what needed to be replaced. The Car was ready by the afternoon and because were currently under the COVID-19 stay at home order, they sanitized the car and allowed me to pay over the phone for a no contact pickup. Well contiue to bring our car here for repairs as they are responsibly priced and local.

Do
Review №54

Very quick reasonable good prices good people.

Ni
Review №55

I have been to a couple automotive shops around Indianapolis. I actually live in the downtown area, but have started coming here because of the type of people working there and the service. They seem to be honest, and will gladly answer all of my questions. I always try to learn about what’s being done to my car, since I don’t have much of a background in car maintenance beyond oil changes and filters and bulbs. It makes me happy that Tyler Automotive seems to be glad to talk to me and the work they do seems to be great!

Ol
Review №56

I heard a sound coming from my car on Friday at 1pm and not only were they able to test drive it that day, they were also able to diagnose the problem! They thankfully squeezed me in on the following Monday to fix the issue and were so efficient with everything that it was ready for pickup before they closed. My first time there and they were amazing!

Pa
Review №57

Who really likes when their car needs a fix, right? Tony, Denise, Jerry, and the others at Tyler Automotive make for an excellent experience doing that and more. Their professional approach is courteous, and they explain everything going on with your car in understandable terms. Whether it is an oil change, inspection, or ominous clunking noise coming from under your engine, Tyler Automotive will take care of your car without charging an additional monthly payment. I highly recommend them for your automotive maintenance!

Al
Review №58

Very good and professional as always.

Ce
Review №59

My wife and I are longtime customers. Tyler Auto has always provided excellent service. My only comment is that it’s difficult to get a prompt appointment. Generally it takes 4 to five days to get the vehicle in for service. In some case this is fine. I’m some cases it would be nice to get an earlier appointment.

He
Review №60

Excellent customer service. Reasonable, reliable, and timely. I will definitely go back!

Mi
Review №61

My family has been going to Tyler Automotive for over 20 years. Not only are they honest and fair but become like a family. They take care of you and will not give you any sales pitch lines to sell you stuff you dont need. I wouldnt recommend anyone else to work on our vehicles. 😎

Gr
Review №62

Friendly service. Expert service. Efficient service. What more could you ask?!

Sa
Review №63

I was very pleased with how quick, friendly, and affordable my experience at Tyler Automotive was. I used to take my Jeep to the dealership for everything, but Ill never do that again. Repairs were more than half the cost of the estimate my dealership gave me and repairs were finished within 24 hours of making an appointment.

Ke
Review №64

Great reliable service. Mechanics and staff are very good. Went above and beyond to help us out. We live on the West side but still travel East for Tyler Automotive!

Sk
Review №65

I have been going to Tyler Automotive for years, and will continue to go to them since they are consistently very honest and trustworthy. Just last week, as I was driving to work, I noticed I had a flat tire. I pulled off on a side road close to Tyler and called them (Luckily I was close by!). One of their mechanics actually walked across the empty lot (in the cold morning) to visit my car and assess the situation! It ended up being a bigger issue than just a simple flat, so they put on my spare (so I could get to work on time) and spent the day researching options for me. This was all without an appointment or anything. They worked in time that week to get everything ready to replace on my car so that when I came in on Friday for my pre-scheduled oil change they could fix it all right there. Excellent customer service, and very timely!! They will work around your schedule and keep you updated every step of the way. I feel like a top priority every time I visit Tyler Automotive. Highly recommended.

Br
Review №66

Tyler Automotive went well beyond the initial repair to make sure I was in good shape and set up for things to expect down the road (no pun intended). They did not charge for things that others might have charged, putting our relationship ahead of immediate dollars. I am now a customer for life.

Sh
Review №67

Just an oil change today 👍 Have used them for other services in the past. I will go back.

Sa
Review №68

They fixed my trunk so it would work right.

To
Review №69

Great service on car.Tyler keeps you informed on repairs, has car ready in time running super. Took car in on unscheduled basis and they readily assisted. Does super service on wifes suv as well.

Je
Review №70

Great experience—timely and affordable repair.

Ca
Review №71

Tyler Automotive is an amazing place! Ive had a great experience so far - everyone is so friendly and goes above and beyond to help. I went in today because my car was making weird noises and they were able to help right away and schedule an appointment within the next week to get that and other things taken care of. The whole staff was extremely respectful and genuine, especially Paul (and Sawyer at the front desk). I trust Tyler Auto with all my cars needs!

Na
Review №72

Tyler Automotive has been my familys trusted maintenance and service shop for over 20 years. They never suggest unnecessary work, so I know when they DO suggest something be done that I should take their word in it.

B
Review №73

Phil, the owner was amazingly helpful on what a very busy day at the repair shop. I was across the street at Lowes whem I came out to find a nearly flat tire. Despite a lot full of cars to be serviced that day, and it being their lunch hour, Phil went over and above the call of duty to help with providing me with a new tire. His efforts are greatly appreciated!

Jo
Review №74

Went to Tyler Automotive for the first time based on a friend referral and was extremely happy/satisfied with my experience. The employees were courteous, helpful & straightforward..the owner was especially generous with his time and attention-double checking a knocking sound in my car before I left (for an unrelated service). It was clear that safety and satisfaction are high priorities & I’m relieved to have a trustworthy place to take my car from now on!

Ro
Review №75

As usual, Tyler did a great job. The rear brakes were replaced very quickly at a fair price. We take all our cars to Tyler for service.

Se
Review №76

Tyler Automotive has excellent customer service and does quality work in a timely manner. I have taken my truck in three times and they have always did a great job and have charged exactly what they quote, which was way less than several other quotes from surrounding auto shops. I have and will continue to recommend to others.

Jo
Review №77

Great service! They cheerfully also did a few other tasks I “walked on” with. I am and continue to be very pleased.

Vi
Review №78

Great, fast job fixing my leaking radiator... however originally brought the car in to get amber front lights fixed and this was not addressed (they forgot) until I was about to leave.. then they realized it wasn’t an easy fix. My car had been there since 8am. They offered to look into it but they were literally closing and I needed to get home. Slightly frustrating.

Je
Review №79

These people are the best. Honesty like you’ve likely never experienced from a mechanic. Knowledgeable would be an understatement. Friendly. Understanding that your average person doesn’t have cash laying around for emergency maintenance or repairs. They’ll go out of their way to save you money by addressing the musts, not sales goals. Look no further.

Te
Review №80

Great communication- kept me informed of my car’s problems and provided immediate details of cost and time to fix. Excellent Customer Service skills!

Da
Review №81

One repair wasn’t completed. Gas tank shield still rattled. Tech left dirt and grease marks in a few areas inside the car.

Pa
Review №82

Fantastic! I first began taking my car (s) to Tyler Automotive 30+ years ago. Excellent work always while Tony was the owner and the same quality with the new owners. Thorough explainations and speedy completion of repairs. A special shout out for my favorite mechanic, Paul.

Ju
Review №83

Tyler Automotive did a wonderful job. They listened to me as I had told them I had gotten the oil changed by Walmart. I would have had to spend more than Taylor cost. Thanks!

An
Review №84

Great service. Good price. Trust worthy management. I highly recommend.

Ji
Review №85

Competed work faster than quoted, 2 days with no notice for RF wheel bearing .All seems fine, noise and vibration gone as I thought it would be.Not the cheapest, certainly not the most expensive for my Lexus...but all to my satisfaction.

Bo
Review №86

Price of repair was outrageous

Ke
Review №87

Excellent experience! They were able to tow my car for a reasonable amount, listened to my concerns about the car, and explained my options to me; as well as giving me an estimate for the costs. Very nice staff. Had my car fixed and ready to go in a couple of days!

Ja
Review №88

Had a low tire pressure indicator light so stopped into Tyler Auto where I have gone for years. Paul found a screw lodged in the tire and fixed it in the spot.Always helpful especially when you have an emergency.

Al
Review №89

Always great service. I don’t take my cats anywhere else now.I just realized this was a typo a year ago. I meant cars but that was good laugh.

Ry
Review №90

The place to take your car. Fast, friendly, and fair. They drive the car to get a feel for it. They provide you with an honest opinion. I trust them with all of my vehicles.

Sc
Review №91

I think we found our new garage. Very professional, honest fair pricing.

Ch
Review №92

They always get the job done early and honest work. Use them every time.

Om
Review №93

They have been recommended by a friend.They worked on both my Juke and Tiburon and My wife and I are very HAPPY with their service. Not only do they do excellent 👌👍😁 work but theyre honest, less expensive. 😂.HONESTY GOES A LONG WAYS

Ty
Review №94

Great work and top notch service

JO
Review №95

Couldnt give estimate without Cost

Jo
Review №96

Excellent service as always...I never hesitate to recommend this shop.

La
Review №97

I am so happy to have a place to take my car for service and repair that I can trust! Thank you, Tyler Automotive, for always doing such a great job!

jo
Review №98

I appreciate their honesty to say the least.I called about swapping a starter that I already owned and was told Were too busy to put in other peoples parts.I would ask for a break down of parts/labor compared to competitors before I agreed to pay.This was early-mid Jan 18.

Za
Review №99

I’ve been bringing my cars here for years now, and even with the change in ownership, the quality of service hasn’t changed one bit. Always honest and always reliable. Thank you as always, Tyler Automotive!

Su
Review №100

Just the place to bring your car when you need a trustworthy mechanic. We used to go to Dinius but switched recently. This is a local business and all the staff care about getting the job done well rather than simply making a buck.

Information
6 Photos
100 Comments
4.8 Rating
  • Address:2801 E 62nd St, Indianapolis, IN 46220, United States
  • Site:http://tylerautoindy.com/
  • Phone:+1 317-255-6759
Categories
  • Auto repair shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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