They didnt have the part i needed but the kindness and respect they showed us was nice. Diffrent from other places. They do have a huge supply of parts but just not the one i needed. Thanks anyways ..

Fair deal on good quality used auto parts.Guy even helped me load up.Ill be a returning customer

Awesome people, professional, helpful, friendly, in a clean atmosphere. Im a new customer, but now a appreciative one! UnitedAmericanLLC.com

The people here are awesome. I had a delivery about 70 miles away and decided to stop by. They took care of me and my auto parts needs. Make me wish I didnt live in Youngstown OH

Best place by far. Good staff and good quality

Its very amazing place to shop

There very business oriented thanks Gabby for all your help🥀

I got a decent deal on some wheels

Just went to pick up a part and the sales team was great. Thanks !

I placed a order yesterday 2/24/2021, drive 2.5 hrs for a front bumper they said they would hold. I get there, no bumper and nobody knows anything.... terrible service for individual customers. If your buying alot of parts as a business, they might treat you right.. but no the little guy. Very disappointed! I will drive 4 hrs past them to go elsewhere.

A+ too bad United States Americans cant be the same way

Good people family owned and operated found a hard to find part for me.

If you don’t have Indiana area code they don’t answer the phone as if they don’t want to sell parts 🤨

They have a car for sale and cant tell you whats wrong with it but want 1900.00 for it really...just junk it

Called to get a price for a part off a junk yard car and the parts cost more than it would for me to buy a donor car.... JOKE JOKE JOKE

Good prices for used parts. Friendly people work for them and they seem to care about their customers.

Good place and good prices. The people are very nice.

Got there they had a man already working on my part got what I needed for a very fair price would do it again

Great place perfect customer service. The young man that helped me was very courteous & friendly. The fellas know their business when it comes to car parts. Thank you very much. I Would 100% recommend this business for your car needs.

Very helpful and polite staff. Customer service doesnt get better than this.

Shout out staffs of Gonzalez most especially Berenice. She treated me like a king from on phone to meeting her and also dealing with my exchange. You guys are doing great job. Good team

My dealings so far have been exactly what a salvage yard should be. I called ahead so they could pull the parts I needed. When I got there they were ready to go and I walked in and paid and left, very fast. Prices were on par with other yards. Way cheaper than eBay, and no worries about being scammed or not being able to see the parts before you buy. Great so far!

Very helpful George is the best

Good Customer service and fair auto parts price.

Quick and easy, friendly employees, part was in good shape, and the price was reasonable. No complaints here.

Very helpful people, First time they let me see how their guy pulled the part. Another couple of times I called ahead and they had the part pulled and ready. I drove down there to pick up a wiper motor for 1/3rd market price, they gave me the entire housing and the link arms with it too. Ask for George or Bernice. Super helpful place. Very professional.

Very happy with transmission I have bought . George was especially very helpful and the lady in the office made the whole transaction a breeze with the core. Thanks.

I travelled to Chicago from Rhode Island with my car for a little mini vacation and unfortunately faced some difficulties and had to get work done. Another mechanic fixed my car and didn’t do the job properly. I stopped in by Gonzalez and he cleared his schedule to make sure the problem was fixed correctly and I was back on the road to travel home safely! He even checked in with me after my arrival to make sure there was no more issues and that I made it safely! He definitely made my trip a lot easier, Thank You Mr. Gonzalez all the way from Rhode Island ☺️

See at least 2 people inside, website says open sign on door says closed till april 6th for the virus, cool. But how are you going to not even answer the phone people need to check availability are you going to catch it threw the phone thats messed up

Got one of my parts here From my mechanic I was with him and the people they were nice I actually saw one of my old friends there from middle school and they were nice to me its a good place to come and get your parts and that they have your parts ready to go there no need to be charge to take out parts but you do need a by the parts for your car.

The only place that ever has parts for Lincoln MKZs & good pricing

High customers service. Great prices Thanks George Great junk yard awesome team you have working. They go long distance get you what your looking for at affordable price !! And Quality Parts !!

I told them make model year of vehicle somehow I received a 01 part when asked for 03 mistakes yes but I wasted half my morning then had to go back give it back went back on my card I think right away if their are other options to get your used parts you might want to use them

After calling several places looking for parts I was directed here by another parts yard that didnt have what I needed I called they confirmed on computer as well as physically locating my part and called me back promptly .. all the staff I encountered were friendly they even loaded parts for me while I was checking out at pay window fast convenient service friendly staff and clean for a parts yard

Very nice people. Great inventory. Wonderful 1st experience

I went there for the 1st time and spoke to George to get anestimate on the parts I needed to do my repairs on my vehicle.I had planned to order quite a few parts from them but the mostimportant part I told George that I wanted they did not haveready when I came by almost a week later. I had ordered so many parts that they were not going to be ready until later the following week. George called me a few times and told me the parts were ready.My 2nd time I came back the estimate that George had given me he said was too low! His rates change on a daily and so now we have to give another estimate. He removed a part and charged me the same as the original quote given on my first estimate. He had MOST of the parts in a corner EXCEPT for the part that I told him I needed over all of the other parts. He had stated that he had everything and it was ready to go but now they are not ready. He gave his co worker the bill for me to pay and I finally decided to pay unsure of what was about to happen. I then paid the man for parts that I do not have but need to repair my vehicle ASAP!After I had paid them George tells me to go next door to get the part from another guy. Well the part I pointed out was in his yard and not next door. I asked the guy next door where the part was and he pointed it out near the gate. I did not recognize it cause it was still connected to a part I could not install and did not need. They said that they could not remove that part and that I could take both parts with me to make my job harder. This was not the same part I had pointed out the last time I was here. I went back to tell George but he was busy so I stood there patiently waiting for someone to do something but no one was trying to help me. I was about to add something else to my bill until I realized that nobody was trying to get the part that I needed most. I was more than ready to go with my parts to get started on my repairs but ended up getting a refund cause his coworker or co workers refused to do their job.I agreed to buy the parts on the list, I showed up to pay you and I never got ALL of my parts and they want to blame me cause the other guy that I have never been properly introduced to decided to give me a refund. ALL I ASK IS THAT YOU DO NOT BLAME ME FOR A JOB YOU DID NOT DO!

Decent people, fair prices, clean. Always helpful for me when I need parts in a pinch.

Only store out of 50 places i called that had what i was looking for, killer price as well. Much appreciated!

The folks here were courteous and helpful, plus they had the part I needed at a good price. Next time I will go to them first. Highly recommended!

Very helpful staff.

I Called to inquire about an engine that I needed to change over the weekend to drive to work on monday. They said they had one already pulled but it wasnt ready yet. They took my number and said they will give me a call as soon as it was ready. I waited a couple hours before I called back and another guy said the system said there was one in stock but he knew they didnt have any.

Above average sales and service. I felt like I was in the Twilight Zone. It was more than refreshing to have Gonzales Auto Parts to do business with, after being chewed up and spit out by Zores. I guess that Gonzales is truly Family owned and operated, because the entire staff at the front desk, the office, and the yard, were all on the same level, very much organized, and polite and cordial with one another, and it actually seemed like a pleasant place to be. My experience was awesome because I noticed that they dont just chop up cars, and attempt to sell to the general public, with positive outcomes. Gonzales separates their parts, from the vehicles, cleans them, tests them, and tags them appropriately. This takes all of the frustration out of my already challenging tasks. I trust them, they have fair pricing, they listen, they want to help you. Take that Zores!!!!

Paid for replacement bumber. Bumber had a section missing. We waited till after Christmas to bring it back (just over 10 days). They didnt want to refund us. After some arguing the refunded it, but charged us a 20% restocking fee. Because they count the days they were closed.If youre looking for honesty, dont expect to find it with them.

I bought a car from them about a year ago and its still a good running car.. They were polite professional. And very honest.

I ordered part over the phone after I drove almost one hour the young guy on front desk told me we don’t have this part I checked the phone number I called to make sure it’s matches address its the same on website but always on this place the customer is wrong I don’t like that guy attitude he’s act like careless he don’t has energy to talk to customer his right place on the bed not office

Went to Gonzalez auto parts two weeks ago looking for some parts. Received nothing but dirty looks as soon as I walked in. Rude service from young man at counter and look alike fast and furious guy. Good parts bad service.

Worst service I have ever had from a business. Gave me a bad transmission. I replaced the tail shaft seal and installed it found a broken parking pin when I called back they took 2 days to get me replacement which once it was installed transmission would not accept fluid after checking everything dropped the pan only to find that the filter was missing 2 hours into it. Had to purchase a filter kit cost me over a hundred dollars in synthetic transmission fluid. Gave them a chance to make up for the problems with another needed transmission on another vehicle and they dropped the ball again took them two days to get me the transmission lied twice about when it would be there acted like they were doing me a favor and giving me a better price because of the past mix ups when I could get a transmission with half the mileage for only 50 more so the price they gave it to me was probably higher than it should have been.

Great group of people. Always helpful.

Best yard on the west side of town, very organized

Very helpful and friendly. Had part I needed. Ill go back again when I need a part.

Ive been coming here over the years when Ive needed parts for my cars. They seem to have some of the best prices and have worked with me when Ive had issues with their parts,not that theres been many.

Man I have much luv for this place I been looking for a part that cost a arm & a leg at some of these Dealers what ever your looking for 9 time out of 10 you will find it here for a good price you will not go wrong here trust me.

Use to be run by good people, whoever this hillbilly is they got working for them is terrible. Had me wait 2 days for parts he said he had then never called back, after the second day and calling earlier that morning he tells me he doesnt have the part . What a waste of time. Poor customer service!

Theres one of the most honest businesses that I know they dont mind helping people out and theyll work with you theyre good people if you need a part thats where I would go believe me I have a lot of vehicles

After requesting a ford 8.8 rear end with traction lock and 3.55 gearing,I paid for the part before seeing it.The rear end has 2.73 gears and no traction differential.the rear end assembly is so rusted I am unsure I can use the core even for a rebuild. the part says it was pulled recently but it looks like its been sitting in a field for a few years.I will not recommend anyone to this facility and I will certainly not return.

Went there for a wheel of a uncommon car. They had multiple cars of my specification and I got to choose which wheel I wanted. They were nice, friendly, and provided great customer service.

I work for a car dealer/broker and our mechanic uses them a lot. They are fair priced..delivery is awesome! And they pull part for you!

Always got the parts u need at fair prices

Great AP store. The folks are helpful & fair.

Seemed to be about the only one to have just what I needed. Very helpful. Thankfully!!!

Great selection

Good service and great people there! They will help you find even hard to find parts.

Got a battery and alternator from them 5 weeks later they were both bad 30 day warranty... I was S.O.L. lost 3 days of work and had to pay mechanich 2 times .......

Good prices and Google service. Would di business with again!

They were fast, friendly and gave me a great price on my part I needed and couldnt find anywhere else in the city. I will be a returning customer

Everytime i call up to check if they got a part they answer the phone with what is it. Then they say we aint got it and hang up

I have been here three times. This last time there was a slight wait and a slight flaw on in of the parts, they made the deal work out. I like doing business with this place.

Very nice place in Perry quick getting parts decent prices Ill give them a five star

Very nice people good price I would come to them for now on

Always friendly & always helpful. & pricing is good.

Great service and they can find you anything.

Very helpful with my last minute parts before I left town.

Very helpful peoples, and reasonable prices.

Alway treat me good

When they give you working parts its good

Cul got my car door from there was good

Cheap prices Quality Parts. I love it!

U find all u need hare

Very nice staff.

Nice place cheap parts.

Very nice 👍, friendly staff

Rude and disrespectful staff.

They told me they don’t sell calipers

GOOD

Good people

Stay away from these rip off artists! Horrible customer service and make promises to make things right but never follow through!

I drove 40 minutes to this place because I live on the opposite side of town for a part that I was told was in stock when I called. I got there and waited 20 minutes only to find out it was out of stock. They reffered me to another place and staff was friendly but be cautious when they tell you something is in stock, maybe have them pull the part before you show up.

Great place always have parts i need!!!

Excellent place nice people and cute

They certainly had the part I needed, a driver side front turn signal.

Helpful and reliable.

Friendly parts place.. They stayed open an extra 15 mins to pull the part I drove across town to get ( THANK YOU!)

Very helpful and very pleasant

I go there for all my auto part needs

Always good when dealing with George

Mm

Very good service!

Good service.

Good place to get used parts

Ripped me off twice