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Tom Wood Powersports Indy
3400 E 96th St, Indianapolis, IN 46240, United States
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Tom Wood Powersports Indy
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se
Review №1

Great place to buy a motorcycle! Staff was really friendly, and a smooth quick sales process. Thanks a lot guys. You rock!

Ja
Review №2

Very cool Powersports shop. Fun, engaged staff! Good selection of bikes and related stuff.

Si
Review №3

Had an appointment on the weekend, which I couldn’t make. The service department manager gladly rescheduled me on a very short notice two days later.I had to get the front tire mounted, and the technician who did it, took very great care throughout the process. They were very honest and only performed what was needed. I never take time to write any reviews, but their service was really exceptional. It was worth the 1h40m drive I had to take to get here !!

T
Review №4

They are the most personable people Ive met at a dealership around this area. The guys in the service area are super nice, informative, and did a great job with my R1200GS Adventure. Thanks Chris. Great Service !!

Sa
Review №5

Buying experience was wonderful, quick and easy as it should be. Staff was very helpful and knowledgable, even found a bike I might go back and buy for my kid to train on. Purchased a week ago and still happy, unbelievable deal, Ill def be back.

la
Review №6

Very friendly and knowledgeable I have always been treated as a valued customer. I have also observed other customers being treated with the same high level of service. I have seen them react quickly to get someone with more expertise involved if it was helpful. Overall very pleased and I will continue to return.

Tr
Review №7

This very heart felt thank you goes out to the hard working guys at Tom Wood power sports that corrected all of the recall work on my bmw k1300 gt you guys went above and beyond even during a pandemic. I have nothing but good to say about Chris and I feel they have earned my business for life. no other dealership would of catered to an average Joe like me but Tom wood power sports treated me like a millionaire. PRICELESS!

Fr
Review №8

Great place to buy a new bike. Very helpful staff put me in the right bike for me. Easiest financing I’ve ever done. Love the bike I’m on (2021 Indian Scout) it’s a perfect fit for me. Love my new bike, love the friendly staff willing to help with anything. If you’re looking for a new bike this is the place to go, I highly recommend.

Re
Review №9

Guys were super helpful and very informative. Definitely knew what they were talking about.

Ho
Review №10

I dropped off my K1600GT for service and tires. The next day it was ready to roll! TW Powersports is a great store with a wide selection of bikes, atvs, golf carts, along with accessories, clothing, and parts. I must add that I was surprised that my tire pricing was on par with the large online shops and they had them in stock. Thanks much to Chris in service, Alex in parts, and Cohen the mechanic. Fantastic job everyone. 👍

Da
Review №11

Honestly, it was a perfect experience. No pressure, excellent responsiveness, and a no-nonsense purchase. I worked with Curt, and he was really really amazing.

Ja
Review №12

Very helpful. They stayed over about a half hour past close to help me get the back that day. I definitely would go back for my next bike.

Wy
Review №13

I couldn’t have asked for a better experience. Great team, great shop, and the best lineup of toys in Indy. Whether you need a Onewheel, new/used moto, or really any other toy, Tom Wood Powersports is your spot. They treat you like family and love what they do. Cheers guys!

Sh
Review №14

My boyfriend came here to get the bike of his dreams. Though the sales man was not there, the financial man (excuse me for forgetting his name) and curt was very helpful and patient with him, answering all of our questions and helping us get everything together so that we could take the bike home. Though I know nothing about bikes, it was an awesome experience just to be there!

Gi
Review №15

Chris who works inside the parts entrance is as nice as you could ask for when it comes to customer service.

Br
Review №16

A sales rep never once spoke with me while I was looking at the motorcycles and they also have a limited selection. I would expect more service and a better environment from a BMW dealership. Overall, I was more disappointed from the staff at this place than I have ever felt from a Harley-Davidson or Ducati dealership. When youre looking for $20,000+ motorcycles, a little friendly interaction or at the least some kind of acknowledgement would be nice and expected. Especially when there isnt very many customers around.

Ma
Review №17

Truly awesome customer service even though they were super busy and understaffed. They have been nothing but nice and stayed past closing hours twice for me. They saw an issue on the used bike I was buying and didnt hesitate to purchase a brand new OEM part from KTM free of charge for me. Trenton was a really down to earth guy and so was the shop manager Chris.

Pe
Review №18

The sales staff is friendly and knowledgeable. I’ve purchased two bikes from Tom Wood and they’ll be my first stop when I’m looking for my next bike.

R.
Review №19

Alex in the parts department is great. He won over a new customer in the way he dealt with a friend of mine who reluctantly called TWP at my urging. All my experiences there have been positive.

Re
Review №20

Trenton and Curt were awesome to deal with. We drove 3 hours to pick up our new side by side that they promised would be there ready for us. They were extremely accommodating and all around nice people! Our buying experience was timely and stress free. I would highly recommend purchasing from this place.

Ru
Review №21

Nice personnel who did a very nice job on my bikes spring service!

Ki
Review №22

Great customer service! Allowed me to test ride their BMW S1000R at the R18 demo event at the aviation center. Thanks.

Da
Review №23

Curt and his team rock! Got exactly what I wanted with terrific service!

Jo
Review №24

Tom Wood Powersports did an excellent job from start to finish and this little girl couldn’t be happier. Thank you!

Ry
Review №25

Very pleasant people. Brought my bike here to get an oil change, took longer than anticipated, but the place had plenty to keep me entertained with. Ill come back here for future maintenance or purchases.

Pa
Review №26

I was highly impressed with their 1800cc BMW motorcycle. My son bought an Indian. They have several excellent brands of used motorcycles.... and a great selection of new BMWs. Fair prices.

Wa
Review №27

I would NEVER recommend Tom Wood of Indianapolis, In, nor would I every buy anything from Tom Wood again. I have called many times and no on will return my call. There was a couple time I did get a live person but still dont have out registration and this has been going on since about the middle of May. Las week i did talk to a live person and he said he would send a paper to my EMAIL but he never did the the vehicle is still setting in the garage. I even tried getting hold of the sales manager this morning and I left 2 messages for him to call and he never has. This is ridiculous.

Br
Review №28

Great dealership to buy from sales staff are very friendly and helpful.

Br
Review №29

I liked the professional way Chris in service worked. I am excited to get my foglights on my 2018 GL1800DCT!

Le
Review №30

After two long years of searching for a Ural, Curt and Jeremy of Tom Wood Powersports hooked me up with my dream bike!!! These guys made the entire process awesome, I couldn’t be happier. If you’re in the market for a motorcycle, this is the place. I wish I could give ten stars, thanks Curt and Jeremy.

Sa
Review №31

Great Customer service! Kurt and Trenton were wonderful and very helpful and friendly! We drove 1 1/2 hours to buy from them and will drive back for service on our new side by side! Highly recommended!

Di
Review №32

This place deserves more than 5 stars!We were coming to Tom Wood Powersports from Wisconsin and Curt was absolutely amazing from making the process painless and very smooth!What started out to being an awful day and a 5 hour drive, they were kind enough to leave the doors open for us and make sure we left VERY satisfied.If anyone plans on buying a machine I highly recommend buying from them! (Also bring them Red Bull!)

Jo
Review №33

What a phenomenal experience it was working with Curt Schannen. This place really cares about the customer and what they are taking home. Ive purchased several vehicles from dealers over the years, and I can say without a doubt that this was the best. Curt even went as far as to deliver my newly purchased motorcycle to my home after he clocked out for the day. It doesnt get better than this. THANK YOU, Curt and TW Team!

Ca
Review №34

I dont write reviews often because generally, I feel like matters can be handled off the web better. However, Chris and Alex went above and beyond the call of duty. I was traveling through Indy when I had a flat on my bike on 465. They came and picked me (and my bike) up and took me to the shop. They had me back on the road very quickly and fairly. 20 miles later the tire went flat again. They came and got me again. What service!!!?? A new tire and tube and I was rolling north again. Fortunately, I did not have any more trouble on my 2500 mile trip. Thanks for treating me fairly and going above the call of duty to get me on the road in a timely manner!! If Im in the area or have people in the area, this is the place to go!! THANK YOU!!!

Ki
Review №35

I had a very good experience at Tom wood motor sports so good I bought a motorcycle. Curt and his crew made me feel at home and they know there product now I am a proud owner of a BMW GS1200 adventure bike.

Ca
Review №36

Curt and crew at Tom Wood Powersports Indy are the best of the best. Very Professional and Respectful. They arent trying to make a sale, they are trying to make you feel at home.

Br
Review №37

Curt and Alex were so professional, helpful and knowledgeable. I hadn’t owned a motorcycle in 20 years. So excited to get my cool BMX K1600B. Thanks for making the process go so smoothly. David Hendricks

Ad
Review №38

I recently purchased a new motorcycle from Tom Wood Powersports. This motorcycle had to be ordered and built by the manufacturer. The process of working with Curt Schannen on the purchase was easy and pleasurable. Curt knows his stuff. Additionally, as COVID caused some delays in the production and delivery of my bike, Curt took it upon himself to get me updates on the status even when the manufacturer was unable to provide me with the information I wanted. Curt really saw the transaction through thoroughly and took the initiative to assist me in any way he could. All the other members of the TW Powersports team are great, fun and knowledgable. I have already had god interactions with the parts department. I would highly recommend Curt and the team at Tom Wood Powersports for your next motorcycle/atv/utv purchase

Sh
Review №39

Today is June 18th. My bike has been there since April 8th. Their service department is overwhelmed and/or understaffed. I believe theyre working on making it better, but its a bit frustrating.

Gr
Review №40

Excellent “hustle “ by all. Curt expedited reservation of the GL1800 I wanted and Trent got the financing done well. Alex was knowledgeable on the gear especially with selection of the Shoei helmet.This “team” is on it. Nothing could have been better.

Id
Review №41

Exceptional customer service !!!Curt & Trent were grate and made the purchasing process easy and stress free with no dealer pressure at all, and on top of that they delivered the bike to my house at the end of the day !!!I would give 6 stars if i could !This is the place to buy a motorcycle in Indy

Ju
Review №42

I had a great experience working with the guys at Tom Wood Powersports, specifically Trenton Lewis, their Finance Manager who set me up with a few test rides on their bikes. Trenton was awesome, very easy to talk to and I never got the salesmen vibe at all. He listened to what I was looking for and answered all of my questions throughout the buying process. I ended up purchasing my first bike from him and Ive been very happy with my decision so far. Ill definitely be going back whenever I decide to trade in or buy new again.I cant recommend them enough, especially if youre a new rider like me who isnt sure what bike youre looking for and want to deal with people who arent trying to talk you into a bike thats not for you.

J
Review №43

Bought my first bike here. The staff were very friendly and they were easy to work with. Trent was the guy who was helping me out with the process, he was very nice and had a lot of experience with motorcycles and sales. I would definitely recommend buying from Tom Wood Powersports!

Ad
Review №44

For what seems like a small showroom floor they manage to squeeze in a huge selection! Drove 2 hours for this CB and at this time it was the only one left in the state with the ABS package. No pressure atmosphere. Tyler was a pleasure to work with, he was quite knowledgeable and definitely knew his technical info. I was greeted within seconds of entering the front door. Trenton in the finance department was also patient and got my monthly payment down to my target, down to the penny! Tyler himself even came down during the delivery of the bike to see the sale through. This is by far some of the best service Ive ever received from ANY dealer, period.

Da
Review №45

Very polite and fast service. Finished earlier than expected!

Ty
Review №46

Sales man was very knowledgeable and respectful for my budget. Would recommend anyone to stop by to check out some bikes.

sh
Review №47

Great people good deals

Ja
Review №48

These guys seem to be able to make things happen that others around town cant. A+ customer service. Christopher in service is awesome to deal with. Glad I had his help.

Ja
Review №49

Outstanding service center. Service manager is terrific.

Ch
Review №50

I’ve been coming up here for years even before I starting riding bikes. This is the best place to come, Trent & Kirk are the best representatives there is and they know what they’re talking about. I highly recommend.

Jo
Review №51

Had a great experience at Tom Wood Powersports. We visited with the intention of purchasing one ATV but with the outstanding opportunity Curt provided us we ended up purchasing two. We did not have the means to transport both so Curt made that easy also by providing a trailer. If you are in the market treat yourself by shopping Tom Wood Powersports and let Curt Schannen make the purchasing process easy.

Jo
Review №52

Great staff. Small dealership with a down home attitude. These guys are riders and know their stuff. Prices are very competitive. Used bike prices are very good and all are inspectes and serviced before hitting the show room floor. Its a bit of a challenge to get to because of the construction at Keystine, but worth the trouble.

Ko
Review №53

Trenton was so helpful! Told me the direction I need to go for looking for a bike! Thanks man!

Do
Review №54

I walked in out of the blue told them what I wanted to look at and let me say that everyone one there could not have done a better job! To be honest they got me the bike I couldnt afford and made it to where I could. Very military friendly down to earth people. From this old veteran I wish to thank you all for helping make life worth living!

Cu
Review №55

These guys are the ones to see if you want a motorcycle or something like that. They have a smaller store, but youd never know it because they have a lot of inventory, and great attitudes. Its refreshing to see people in bike shops that are happy to help.

An
Review №56

Dealt with the parts dept guy, he was very friendly and went out of his way to help answer my questions.

Da
Review №57

Kurt is awesome, they have a great selection.

Be
Review №58

Great guys to work with on new motorcycles

T.
Review №59

Big-city inventory & service options with small-town customer service feel! The managers truly are amazing at what they do with their level of involvement in the customer experience. I was able to check buy a motorcycle off my bucket list two years ago in Tom Wood Powersports impressive showroom. The GMs of both the Indy & the Anderson locations made the experience extremely meaningful. This season, the Indy service managers diligence went above and beyond; he worked numerous miracles on my bike while treating it his own so that I could enjoy riding safely this summer. Long live Tom Wood Powersports!! :)

Ry
Review №60

Curt was great to work with, straight forward, not pushy. Everyone there was helpful.

De
Review №61

Awesome !! great and friendly people

Pe
Review №62

Best Motorsport store in Indy, and I’ve been to them all. Curt is top notch in his professionalism, and the whole team strives for a great customer experience. Purchased a pre-owned bike. It was in great shape and I never felt pressured to buy.

ja
Review №63

Sales person did not seem to enthused about waiting on us.Total Price was way to much for added acessories6000 dollars for a snow plow, windshield and roofNo thank you.

Ma
Review №64

New tire service for my Shadow. These guys were really nice and even helped me with an issue on my car believe or not. Top notch team here.

Je
Review №65

Great customer service.

Ni
Review №66

Most of the deal done over the phone, in and out once I was there. Good visit, talk to Trenton if you are buying a bike.

Mi
Review №67

Great place for gear. Friendly knowledgeable staff who know what they are talking about. I have been going to Tom Wood Powersports since it opened and theres no one else I trust with my Victory.

Br
Review №68

Curt was great from day one, bought two dirt bikes from him, made it an easy sale. Great customer service and was great with out 8 year old even gave him a diecast dirt bike of his favorite rider . Completely made his day ! Highly suggest them !

Ma
Review №69

Do nice work. Friendly and help staff

Ge
Review №70

Friendly helpful and professional.

Jo
Review №71

They helped me get a tire thats was really hard to find were very helpful and will work to help anyone

Ju
Review №72

The men at Tom Wood Powersports made my first motorcycle-buying experience a true pleasure. I actually started my purchasing journey at another dealer and decided to leave because they were difficult to work with. Curt and Ken were exceptionally pleasant and did everything they possibly could’ve in order to maintain a high customer experience. Even the fellas in the service and parts department were great - ordering a high-demand exhaust for me. Theses dudes are dope! Make sure to come through if you’re looking to purchase a bike. Tom Wood Powersports is the truth!

El
Review №73

Brought in my 06 Busa to have a tires, chain, and sprockets installed. First off I got a call saying that they cut my chain to short and they had ordered me a new one to fix the issue, which I was fine with. I get my bike back and the first thing I notice is my DIRECTIONAL tire is on backward in the front. Second problem is instead of fixing the issue of cutting my chain to short they just brought my swingarm extensions in 2 inches. After all that’s said and done they didn’t even tension my rear brake side tensioner bolt.I say you spend a little extra money and take your bike to flat out motor sports. This place isn’t worth the issues.

Eu
Review №74

They go above and beyond to make sure you are happy with your service.

Wa
Review №75

I ended up not buying a bike from these folks but it definitely wasnt because of their service.thank you Tom woods.

Bl
Review №76

I was researching my first bike for weeks before I decided the one I wanted. I finally decided and started my search at Dreyer Powersports and had a terrible experience of bait and switch. I then came across Tom Wood Powersports and I had no regrets. The price online was the price in the store, the atmosphere and the Sales team there were phenomenal. I am glad I got my first bike there and you will be too.

Do
Review №77

Good people to deal with and was very good with their prices. I ordered extra equipment for my ATV and took about 3 weeks to get and have them to install them. Was very pleased!!

Sc
Review №78

Great customer service, helped me get the right parts for my bikes. Also have way better pricing on items than other nearby cycle shops. The gas cans I purchased rock! Spare chains, tires, clutch levers, goggles you name it.

aa
Review №79

Great people and great service department but most importantly a great parts department really makes working on your bike alot easier plus they stock Amsoil products which really makes it nice when servicing your bike !

Be
Review №80

Todd & his service crew were a pleasure to work with. Their pricing was much cheaper than expected, their work was stellar, and they stuck exactly to their time-frame, even with me adding work after I dropped off my motorcycle. I struggled to find a shop to install parts (both performance and lighting) and even in the middle of their busy season in August they delivered. Id highly recommend having your service needs met here and I will be a return customer on my next bike.

Sh
Review №81

A fella named Chris that works in the parts department at Tom Wood Powersports in Carmel went above and beyond the Call of Duty, when I told him that I was coming in to buy Nitro Circus tickets for me and my son I had been running late due to traffic and he stayed late that night waiting on me, the nicest guy you could ever meet and super helpful.... he seemed to be just as determined as I was to get us into the show you see I am a single dad raising my two kids by myself so when I have the chance to do something extra special for my son it means the world to me to see him smile. Boy when I got home that night and told him what had happened and what Chris had done to make sure that we were going to the show, the joy I felt... it almost brought me to tears. A huge shout out to the boys at Tom Wood Powersports thanks guys you rock!

Mi
Review №82

Liked the guy in parts. I told him my wife wouldnt allow me to spend more than 100 on a new lid and gloves and he hooked me up. If I ever want I new Honda I will more than likely return.

Ma
Review №83

Great service and friendly people. Helped me out in a pinch. Thanks guys.

Da
Review №84

Chris - PartsKurt - GMKen - SalesAll of these guys are outstanding to work with. I drive 25 minutes to get to the shop because of the way I am treated. Had a great experience buying a 2016 rancher last year. From talking about rides, riding areas, gear, and maintenance, I learnsomething new every time. Highly recommend.

Ch
Review №85

Awesome dealership! Curt and Ken answered all my questions and made me feel part of the Tom Wood Powersports family. Having a great time with my Honda ATV. Thanks guys!

Mi
Review №86

Friendly staff and no presure sales, they go out of the way to earn your business. Service staff is good and accessory sales is good. Highly recommend this business.

Jo
Review №87

Apparently closed up. I have called and left 5-10 messages for parts department to no avail. No response and no one will answer phones....

Ma
Review №88

Was very surprised not pressured my salesmanand very surprised at the quality of a powersports dealership that normally sells cars

Ne
Review №89

Nothing but good things to say about Tom Wood PowerSports! Great selection of bikes, knowledgeable and Curt and his helpful staff are willing and able to answer all your questions,whether youre a novice or experienced rider. They take the time to listen and get to know you before fitting you with the right bike. No pressure. Great accessories to customize your bike. Full service department. Couldnt ask for a better experience.

Da
Review №90

We are all wary going into a dealership of any kind. This place is different because all the employees come from service/tech backgrounds--no salesmen. They are knowledgeable, honest, like their jobs, and work as a team to help you out. Curt offered a test ride (the only place that immediately offered this) and he was incredibly knowledgeable and helpful. They were also extremely price aggressive (they even came down off of their internet price). I took a good friend there who was looking for a bike shortly after I bought mine. Very large used and new inventory too. --dm, Monticello

je
Review №91

Always a good experience with these guys!!

Mi
Review №92

Awesome staff. Great deals.

Le
Review №93

Sales experience including purchase of new atc and trade-in went very smoothly. Limited parts purchase to date has been pleasant and very helpful. Curt, Ken and Chris all recognize me after only 4 visits. I hope to do all of my Honda atv business here for some time.

Cu
Review №94

Great, Friendly staff. These guys really know their business well and treat everyone like a friend. Glad to have a Honda motorcycle dealer on the north side of town again.

As
Review №95

Wow!!! These guys have it all! Treated me like a friend, answered ALL my questions, and went out of their way to find what I wanted, even though they didnt have it on hand. Great experience all around

Jo
Review №96

I needed tires put on my Stratoliner and dreading the long wait as most places said they would have my bike for a few days before they could get to it. Called Tom Wood Powersports and they said they could usually turn it around in a day or so, meet with Todd in the service department he knew i wanted to get my bike back as soon as possible. I was expecting to wait two days but Todd called before I even made it home that the bike was done. Wow what can you say about that . Ive been looking for a good place to have my bike seviced and now i have found it. Im looking forward to working with Todd and the service crew in the future.

wa
Review №97

These are great people

Te
Review №98

Awesome, knowledgeable staff. Great looking rides.

Ma
Review №99

I had a great experience with the purchase of my Honda Shadow phantom bike at Tom woods. Curt Schannen, the sales manager was excellent during the entire process. Will recommend the agency to all Honda. Ike lovers.Manish

Wi
Review №100

I would highly recommend Tomwood Powersports to anyone. They have excellent customer service and are willing to go the extra mile to help you out.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:3400 E 96th St, Indianapolis, IN 46240, United States
  • Site:http://tomwoodpowersportsindy.com/
  • Phone:+1 317-688-6290
Categories
  • ATV dealer
  • Motorcycle dealer
  • ATV repair shop
  • Golf cart dealer
  • Motor scooter dealer
  • Motorcycle parts store
  • Motorcycle repair shop
  • Motorcycle shop
  • Used motorcycle dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–4PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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