Needed a new bed, was in and out within 30 minutes! They are great people and family owned. Helped me strap the bed on to my car and sent me off with 0 complaints. Excellent service all around!!
We came here recently to buy a big boy bed for our toddler. The owner was more than happy to help and quickly matched us with the mattress set that was right for us. Great customer service got us in and out quickly. We will definitely be back!
We had been looking for a table and chairs for our kitchen/dining room and we had been to at least 6-7 other places who said delivery would be 8-10 weeks or did not have what we needed or the price we needed.Today we went to Mattress World and Furniture World (it’s a family owned business) and the owner was very nice and she showed us what tables they had in inventory and we found exactly what we were looking for and for the price we needed. Our table and chairs are sturdy and heavy and I can tell it’s going to last a long time.The owners are very nice and helpful and they delivered the same day which is awesome!!We are happy with our purchase and with their business. Also, they took our old table and chairs for disposal and yes, that was a charge but not much and that was definitely helpful for us.We highly recommend them.
Very nice selection and great prices. The crew there is very helpful. Thanks again guys!
Awesome customer service for busy moms!I was online shopping for mattresses because who wants to go in a store with three kids?! I called to get product and pricing info from Mattress Word. Their pricing was similar to the deals I was finding online, but their service blew it out of the park. Within 24 hours we had the product delivered to our door.
Great service! Prices are really, really good! Quality of the bed: best of the best! I will be back to this place for sure! Delivery: on time, no issues, and they really give you an advise you can trust! Just love my experience with product and service! Sean provided the best customer service I have ever had!
Posts listings on Facebook marketplace, craiglist and other second hand sites listing prices at up to 97% cheaper then cost. Discovered them by a $49 listing on FB for a loveseat and after clicking the item they were asking $1600. Extremely deceptive business practices. Im always looking for a great deal but Ill shell out money for something I really fall in love with however the way they run their business is deceptive and infuriating.
My experience here was excellent. The whole process was easy, the owners answered all my questions and I got a great deal on a higher end memory foam hybrid mattress for my little girl. I wanted it same day and they had exactly what I needed in stock. The service and value just can’t be beat. Financing was very simple and as advertised. 5 stars!
What a wonderful experience! Sean was easy to work with and very knowledgeable! Amazing quality and great pricing on my new dining set and couch and loveseat! Highly recommended and will be back. Thanks Sean.
Bought a mattress set and frame this morning. Within an hour the items were in my home. Amazing! Super nice people with great prices. Nice to deal with honest people who aren’t look for commission, they just want happy customers. I will definitely recommend!
Was looking for King Size mattress, ended up calling this company and was very please with the whole set up with being able to see if I qualify for Financing right in my home online. Was a easy process and got a response back less then 5 minutes. So I was happy about that so all was left to do was pick out a mattress. Made a good choice with the help of Sean, After that was done I thought I was going to have to do tons of paperwork. Boy was I wrong this company is so technologically advance I signed everything right off my phone. So I will definitely be back for more future purchases.
I’ve lived in the Charlotte area for 6 years now and have used mattress world for all my furniture needs! On my most recent purchase I inquired on a sofa set to which the I applied and had the set delivered to my house in less than 1.5 hour. I also needed to move my prior mattress from one apartment to the next, the gentleman took care of this as well for a small fee. I have never been disappointed with the services I received from mattress world !
Such an awesome place & family owned business! I found my dream couch for such an affordable price. These people were WONDERFUL & my couch was delivered the same day!!!! Will be back!
The owner and his wife are amazing they not only helped with the whole process from the initial meeting but the owner showed up on time for delivery helped set everything up they are just good home town people way better to do business with someone local than the big box stores to you and your wife we are truly grateful and will always do. Business with your company amazing is all we can can say!!!
Great prices! Awesome customer service and family owned. Will be buying from here again and would highly recommend! I never write reviews but My wife and I went in after spending all day at other mattress stores. We explained to the owner how we had had bad service at other stores prior to making our way there. Then explained what we were looking for. He showed us a few different options in which he explained all of them very well! Both him and his wife answered all of our questions and gave us some insight on mattresses which no other place did. So we purchased a king pillow top mattress and couldn’t be happier with our choice. Thank you guys, and keep up the great service!
Bought a queen mattress bedroom set and living room set. Everything was delivered same day!!! Great to get everything at one place. Fast friendly unbeatable prices would highly recommend to all friends and family.
We purchase 2 mattresses and a kitchen table set a few weeks ago. Very nice people. Mattresses are extremely comfortable. The owner himself delivered the furniture the same day as purchased. I was very impressed with the service and quality of products.
Would rate more stars if I could! Decided to buy my first couch and I couldn’t be happier this was where I bought from. Couch is abseloutely beautiful and comfortable for a very good price plus the customer service was out of this world amazing! Will definitely return
The absolutely best!!!! Omg from the time I went in til the time they had everything delivered was within a 4 hr window and that was on a busy Saturday!!!! You guys are amazing, I don’t think I would ever buy furniture from anyone else again. Financing is quick, quality of merchandise is high quality, and customer service was superior. Highly recommend
I cant believe there are still good prices & honest sales people. My husband & I shopped on line & knew exactly what we wanted. We met Sean & described what we were looking for & he took us right to the perfect leather recliner with a choice of 2 colors. It was delivered same day. Awesome experience!
Sean and Christina are awesome! They saved me at least $2000! I almost paid double for the same thing at a big store. I got a nice sofa and loveseat and recliner. I will have to go back when I need to get a new mattress and bedroom set because they have that too. I am also blown away by the excellent customer service they provide. Everything they have is brand new and I even used their financing and got 90 days same as cash with a no credit check! Thanks Again!
Recently moved to Charlotte and went to mattress world to furnish my apartment. I bought a bed worth $1200 that completely broke apart after only two weeks. I tried to follow up with the store to no avail. The only positive was that the store associate was helpful in the buying process and transporting of the furniture. I wouldn’t recommend a friend to this place.
I sat in the stores for about 20 minutes on Sunday. The clerk said he was just helping his brother out so that he could get a break. The customer he was working with got approved for. $1900. When he finally addressed me he kind of blew me off when he discovered I wanted a bedroom set. He said they didnt have any on display. As to say its not much he can do to help me. From the looks of it they dont have room to display bedroom sets.His professionalism was little to none.I am a bonified buyer. Due to there lack of customer care I will go to one of the major stores. I tried to support small business because I run a small business. We gotta do better people!
The best place ever. They have everything you can possibly want. The prices are so affordable and Sean ava his wife give the best customer service. I purchase a memory firm mattress about 3 years ago. I love my bed. I keep recommending people to this store. Great job guys.
Amazing service! Excellent prices...Sean took such good care of us. Him and his wife are so down to earth and they are committed to making sure that you are satisfied as a customer. We will definitely be back again!
I recently purchased a King Hybrid mattress plus the rising head and foot base from Mattress World. Sean and Christina were absolutely wonderful. They know their products. I love my new mattress and look forward to many years of comfort sleep!!
Amazing service with amazing prices... You cant be that! Sean and his wife were very helpful and sweet. My items were delivered within the hour I purchased!!!
They were awesome. Sean made sure that I left satisfied, His wife did an excellent job of listening to what it was that I wanted and his brother Brian was even available to assist with my son. It was a wonderful experience. I plan to so business with them over and over again.
I happened across an ad online for Mattress World and my husband and I decided to check it out since we were in the market for a new queen mattress. Although the size of the store is small, there were numerous mattresses to choose from in all different levels of firm/softness. These are very beautiful and high quality mattresses! Mattress Worlds prices are much lower than the chain mattress stores that we all see on tv, and they offered us some great financing options. We were able to find the perfect mattress and were thrilled with same day delivery, even though they were short staffed! They were friendly and very informative about their products.
Great people to deal with. Will be coming back next year to buy more mattresses for the kids.
Shawn and Kristina were extremely helpful and honest with us. We wouldnt hesitate to return and we would definitely recommend you guys to friends and family. Again you guys were awesome and thanks!
Absolutely, A #1 mattress store in the surrounding metro area. Professional and warming customer service for your comfort needs. Unbelievable pricing, pricing, pricing that will leave you room for moooore!!!! Thanks you guys
This was. A great place quality. Furniture nice sales man me husband are young people with barely any credit but he got us done and delivered. Same day. At a great rate i love my comfy couch when you pull up you think. No way he has anything dont judge book by the cover
Very home filling experience we had with this family business very personal able sale .
I gotten a lot of things from this store. Family operated and does everything in their power to help you get what you want. As long as you got a job to pay the payments.....you can leave there with the stuff you want. Ive purchased all types of furniture from them. And if they dont have what you want..... theyll get it and deliver it to you if necessary. Go check it out!!
I went in looking for a bedroom set around 4 pm. I had already visited Rooms to go, rooms to go outlet, conns, furniture row, and a variety of other places. Went to this one just to look around and got a bed set for a STEAL. It was $999 for a king size bed (headboard foot and rails), dresser, mirror, and nightstand! This would have cost me at least $1700 at any other place, at least! They have a catalog so you can see one you like and they see if they have it in stock. Luckily mine was in stock and got it the very next day. I paid 80 for delivery (dropped it off and took it upstairs) but there is an option for $50 delivery (curbside) which can also be financed! I put down $53 which was for the finance application fee. I’m paying only $200 a month and can pay it off in 90 days interest free, which I plan on! Literally only paid $53 bucks for a brand new KING 7pc bed set, this is no joke. They had a large selection in the catalog and have new items weekly! And do same day delivery, if they aren’t booked obviously. It’s a local business and small but the quality is brand spanking new and well built and has super cheap prices for bed sets and mattresses. The catalog has other furniture too (dining, living) but, I was only looking for bed.
Excellent customer service! Sean and Christina were completely awesome for a business thats so new. Would recommend my friends to come here.
Mattress World is most definitely the place to go!! I won’t go anywhere else when it comes to getting furniture for my home. My boyfriend and I went into Mattress World on Saturday, November 18th, 2017 and after speaking to the wonderful owners about the different furniture and products they provided and what prices were good for us we were sold!! They are an absolute phenomenal family run furniture/mattress store....With out a doubt, I would recommend this company to anyone who is looking for furniture of any fashion. We were able to get mordern, in style furniture for our new home, as well as made a new set of friends with their personable attitudes. I promise, you won’t be disappointed!! We purchased a dining room table, living room set, and a bedroom set all for a reasonable price! I give this place an A+, 5.0 stars, and a job well done!
Sean and his wife have good customer service. He was very helpful and the process was easy. I got same day delivery and setup. My kids were so happy to recive bunk beds. I will definately recommend. So glad I came across this place. Ill be back for sure! Much success to you both!
I had great experience at this store. Dawn help my husban and I to find the right mattress for us
Good place for mattress! Great service!
Not very honest....90 days same as cash means no extra fees. I will not ever do business again.
Totally awesome efficient and time saving amazing customer service
Do not buy any furniture from here. I bought a $900 bunk bed from here only last me 1 year. Waste of money... Cheap Quality... The paint chipped off with weeks. No good dont your money.
I Love this place. Im telling you i fell in love. Very nice quality.
Great customer service, excellent quality furniture! I would definitely recommend!
They are super helpful and nice!! Will definitely be a repeat customer!!!
Nice people, place jus extremely small and was disapointed not more to see.
Bought our mattress and box spring 2 years ago and still love it!!
The pictures that they advertise are not in the store!
Good guy.
Poor selections and too small.