They always take good care of me. Very knowledgeable.

The gentleman there are always happy to help. Love the atmosphere

They helped me put a box together for my fathers birthday. Extremely friendly and professional. I will 100% use them for my future purchases.

The staff is great. All the employees have been great. Friendly, knowledgeable & helpful. My wide even noticed how awesome they are. Great place to relax.

Staff were extremely helpful and courteous. Im new to cigars and they helped me find exactly what I would like. Great little spot and they have a cigar lounge too. First responder and military friendly. Thanks guys!

Always a great experience visiting this shop. Everyone weve ever encountered have been extremely helpful and friendly. They have a great selection of cigars, well stocked👌🏽

Outstanding place to get a cigar. Everyone is always very kind, polite and helpful, even other customers. Fair prices for cigars and if you are new to cigars and unsure what you would like you will get helpful recommendations from the staff. They even have some pipe smoking equipment and tobacco. Can not recommend this place enough.

Ive been a casual cigar smoker for years and dont really know all of the terminology around cigars, wrappers, shapes, flavors, etc. Everytime I go here the staff is helpful and friendly. This is now the only local shop I purchase cigars from.

This is THE cigar shop to go to! Can always find a great cigar! If youre not sure what to get, you can always ask the knowledgeable staff. Theyre all amazing, Andy, Joey, Jeraude, and Raul amongst a few. Enjoy your stay in the lounge past the extensive humidor selection.

Great shop. Huge humidor. Very chill lounge space and one of the friendliest staffs of any store Ive been to

A wide variety of cigars knowledgeable staff

Staff was very informative, and they have an amazing selection.

Definitely a go to...***you can find The Brotherhood No. 1 here

Great shop. Great selection. Great people.

Hubby loves the lounge area.

Andy knows his stuff. The store has a solid humidor which is well stocked.

Excellent smoke shop. 1 of the best selection of sticks in the Charlotte area.

Really good selection and great service. a really great place to stop if youre looking for a good cigar and even a place to smoke it

Always feel welcome when I visit. Definitely need more ladies to visit, purchase, and hang out.

Friendly, knowledgeable staff, good selection.

I have left a review in the past and couldn’t help to leave another one. The new shop in Indian Trail is awesome. The staff as always makes me feel welcome as soon as I walk in the door. Great selections on cigars and a very knowledgeable staff. When I got ready to check out there was a gentleman in front of me checking out. He took a little bit for him to check out because he had several questions. I didn’t bother me a bit because Joey took his time with the man and answered all questions he had. I rather enjoy a business taking time for customers. To everyone at The Cigar Shop, keep up the awesome job and thank you.

I stopped in this shop on a whim as I didn’t have time to get to our normal shop. I’m so happy I did! I met the owner Nathan, who was incredibly knowledgeable and kind. I will most definitely come here from now on. Great prices too! Highly recommend.Thanks Nathan for your help & Merry Christmas!!

Good selection.Helpful staff.

Outstanding visit every time. The selection could be considered overwhelming but the staff consistently has outstanding recommendations. Great establishment to feel welcomed and enjoy both cigar smoking company and atmosphere. If you havent checked this place out youre missing out.

Good cigars, friendly atmosphere

Very knowledgeable owner and a good variety.

The Best place in the area to buy your favorite cigars. Top notch...Love this place

1st time cigar buyer, picked up 2 today and ill be back for sure.

Best shop/lounge in the area. Great size humidor with plenty of selection you cant find elsewhere. I make it a point to stop here anytime Im in town because the prices are great and the people are friendly.

Great selection and friendly and knowledgeable staff. Excellent experience whether you’re a beginner or an Experienced cigar connoisseur. You will not go wrong shopping here.

Went with my dad to get some cigars. The guy was nice and he helps us find what my dad was looking for. Its hard to find a good cigar store. We will definitely go back.

TCS in IT is a must. You will find a tremendous selection, friendly and helpful staff, a nice lounge and very competitive prices. Its great to have a premium cigar shop close by, but it is well worth the drive.

Wide selection of brands and constantly has special run and unique one off blends. Clean store and staff are always super helpful.

Great service and selection

Great selection, membership gets you access to a lounge and great deals, plus the AC is amazing.

The humidor room in the New place is unique! Lot of choices and good prices. Very friendly place. I have always felt welcomed in their shops.

Nice place to unwind and enjoy a stick staff is A1 very knowledgeable and friendly. Cigars are very reasonable and they have a nice selection.

Love the selection of cigars, and if you are a member, they have a smoking lounge as well.

Nate is the owner and operator. Great selection and nice area to smoke. Very knowledgeable and professional. Only spot in the area that carries Southern Draw’s Jacob Ladder!!! 100

Hi. I was passing through Monroe while trucking and at 8pm on a Wed your shop was closed. Google tells me you close @9pm. I was really hoping to grab a few premium cigars. Please update your hrs of operation.Edit: Thank you for the prompt response. That is good costumer service. Hopefully, I will be able to pass through again and give it another shot.

Great place to kick back and smoke a cigar. Great selection. Tons of Drew Estate! Very friendly staff!

Great guys working at location. Good supply of cigars

This place is extremely friendly and helpful. They helped me find everything I was looking for.

This place is what a true cigar lounge should be in a community setting. The faces that are available is truly awesome. This lounge is the cigar equivalent to the fictional Cheers. I will travel the county make this enjoyable trek.

Great selection and staff! Nicesmoking lounge and no monthly memberships reqd. Highly recommend!

I always have a great experience at The Cigar Shop. The staff is always awesome, friendly, and willing to help you have an amazing experience!

Love this place the guy that helped us the first time we were here was amazing very respectful and accommodating. I am deff going back to this place no contest.

Decent little shop, good cigar selection, sparse pipe tobacco picks but at least its there. Very friendly dude behind the counter. Nice little smoking lounge that we didnt have time to enjoy, but I could see smoking something and relaxing here.

Great shop, good variety and best of all exclusively my favorite cigar.... A Maduro, the Dilemma by Oscar V.

Nice friendly people owner help me out a lot and didnt mind answering my questions and showing me a lot of different cigars and telling me about them highly recommend if you are new to cigars

Great local cigar shop with good affordable sticks and fun people to hang out with and enjoy your favorite cigar and good conversation.

Great cigar place and great people

Great friendly service.

The owner was in the store.... Very helpful (and knowledgeable). Ive been in the cigar world for 20+ years and his knowledge was on point. These guys have a diverse selection from Ashton to Acid, Rocky Patel, to LFD and Arturo Fuente. Checkm out!!!!

Nice little get away. Pretty good selection.

This is a great place to buy and enjoy a premium hand rolled cigar. Their humidor offers a great selection and their smoking lounge is comfortable. Always a lively conversation going on!

Dennis Here, So Far I love this Place, Fresh and New. Awesome Selection of Rare Cirgars, My New Hangout, Next To IHOP

Great new location, knowledgeable staff and a huge humidor with a great selection ( Liga, personal favs ) ..

Great prices, a couple of in house cigars, really good. Staff is very knowledgable about their stock. Will return.

One of the best spots for premium cigars in the area. Great selection of cigars. Nice comfortable lounge with TVs. A nice little hideout to enjoy a stogie. Great customer service.

Great shop, excellent selection and the staff was a treat to talk with. I will certainly return.

Staff are friendly, selection is pretty darn good. Not crazy about the smoking area being so close and the door being left open. Yep, its a smoke shop but when I stop through during work hours...dont want to smell like smoke.

Love this place. Cigars are amazing, hope they can get the Ambrosia Nectar in soon.

Great spot, looking forward to the new shop opening up!

Moes trying to find out how to redeem my reward points ??

A great cigar spot

They are very helpful and never stand on top of you very friendly decent prices

Great store

Big humidor, Great selection of cigars, friendly staff!

Lots of great choices, good customer service.

Very friendly & helpful people with a great stock room & lounge. Dont let the exterior fool you!

Great place,great people...

Great place. Great selection

Friendly, knowledgable staff. Excellent humidor with good selection. Nice lounge.

Cool little hole in the wall with a decent selection in the humidor.

Great place with great people and cigars!

Great price and selection

Great cigar shop and lounge.

Great staff, great selection and a comfortable lounge with a welcoming crowd!

Small place but good selection and nice staff. A little gem

A great place with guys that know their stuff !!!

Great selection and stellar customer service Nate.

Great selection, good prices.

Fantastic shop with an excellent staff!

Decent cigar selection friendly conversation.

Great selection, friendly staff.

Excellent selection in the humidor, friendly owner and patrons, comfortable lounge.

Great guys good selection.

Great prices, but smoke room bit Smokey..lol. filtration dont work well.

Awesome environment and great selection

Great cigars and great service.

Very friendly place. Looking forward to moving to the area and getting my cigars from these guys.

Great owners along with great cigars.

They have a great selection of cigars.

Good service and friendly

Great shop, great selection

A bit small and not very inviting but had a decent selection of cigars

Great people great selection

Great tobacco shop

Like their selections. Friendly folks.