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Sladek Do it Best Hardware
15805 E US Hwy 24, Independence, MO 64050, United States
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Sladek Do it Best Hardware
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Bi
Review №1

Very friendly and courteous staff. Met me at the door took me straight to the item I needed. In and out with a smile all the way through. Every time I need an odd but simple item and they are out at other hardware stores, I can count on Sladeks to have what I need in stock and comparable prices. Great Great service. Don’t know why I ever go elsewhere.

Je
Review №2

Always have just what I need to fix just about anything in the home. Informative employees and well kept business.

Qu
Review №3

Excellent customer service all the way around even coming in the door. Wonderful deals too. Two thumbs up👍👍.

Sh
Review №4

I tried to call to ask a question and the lady who answered was extremely rude. I will NOT be using them. Please learn some customer service skills.

Ar
Review №5

Called to ask if a product was in stock and a lady staff member was pretty rude to me over the phone. Wont be going there for my business 🤷‍♂️

Ch
Review №6

Always very helpful and knowledgeable on home repairs.

ca
Review №7

I love this place. Very nice and knowledgeable staff. Great prices and selection. Ive been In there on crutches and the staff refused to let me carry out my purchases. Shows they are a caring part of the community and that is hard to find these days

Bo
Review №8

This was my first time here and I was completely surprised by the service! I’m not use to GREAT customer service. That’s what I received today from Ken. The amount of time and energy he spent for a .38 cent washer totally blew me away. I will go out of my way to come back here. I promise, you will not find better customer service anywhere else!

Ja
Review №9

Knowledgeable friendly staff.. Reminds me of the hospitality of the past. Excellent experience...EVERYtime!

Co
Review №10

Prices are good but the real reason to go to Sladek instead of another hardware store is the people. One of the last hardware stores you can find with knowledgeable employees and good customer service. I cant recommend enough.

Tr
Review №11

Theyve seemingly always had what I need.Free popcorn is a plus!

Sa
Review №12

Everyone was very helpful and kind. I will definitely shop here again.

Tr
Review №13

I love the different variety of items that this store ;has, however, I have a problem when I am just browsing and every 5 minutes a staff member is following me and asking me if they can help. Ask me one time and I will let you know if I need help. It makes me uncomfortable and I wont go back. This has happened every time I go to this store.

Je
Review №14

They just recently had a lost within the family and I so saddened by that.Anyhow you got a one-star because Im sitting in a parking lot several cars have driven up all of us is just shrugging our shoulders because you are already closed! On a Friday closed at 6:00 pm daylight savings time payday for the most of us I just dont get it...

Ch
Review №15

Awesome little hardware shop with a surprising amount of inventory packed inside! Very attentive and friendly staff. Was approached more than once during my visit here and asked if I needed help. I recently moved to the area and this will become my go-to hardware store.

Le
Review №16

Every time i go to the hardware store im greeted and they have had what i,v needed at a fair price.

An
Review №17

Super limited options and the staff acted as if they don’t want the business. I was looking for something specific and my father recommended going there because he thought he has seen the item there on clearance. It was my first time in the store and I wasn’t impressed enough to return.

ke
Review №18

I just want to take a minute and say thanks to Donnie and Jason. Our company does a lot of business with the Stihl department at Sladeks. Donnie and Jason are kind, courteous, and professional. According to my climbers, I am just a “stupid salesman”. Donnie and Jason make it look like I know what I’m doing when it comes to buying equipment for our company. Thanks again guys!!!

Ja
Review №19

Love this place. Everyone is always so helpfully. Thanks guys

Jo
Review №20

Im not sure why anyone would have a problem with this place. Theyve got quite a bit of product. Theres no shortage of staff to help if you need it. (Youre more than likely to get asked if you need help before you have to ask yourself) The prices are decent and at least for myself the trip was pretty easy/pleasant. Try this place out. If you dont care for it then there are plenty of other places to go.

Ma
Review №21

I really like this small hardware store. Large selection for such a small place. Staff is super helpful. Not only sales, they offer service too. They also sell propane. Easy to find and get in and out of. Limited parking up front but lots of room out back.

Ca
Review №22

Debbie and Butch always flirt with me

Ry
Review №23

If I could rate any lower than this I would! The people up there are extremely rude and treat you like garbage. Took my trimmer in there for repair. I dont believe they did what they said they did to it. Would not and could not give me any paperwork for the work done under warranty. The younger guy at the back counter was the rudest. I was getting ready to drop a lot of money buying new trimmers and blowers but Ill definitely be taking my business elsewhere.

Cl
Review №24

If you have Stihl power equipment that needs repair. This is the place. Honest, reasonable and its done right. Full line with well informed staff.

Mi
Review №25

Its great. Its a little high on price but. You dont have to wait on people. They come up ask you if you need assistance. And it is handicap accessible. And its easy to see from the street they got a sign out there. But they product other people dont.

Mi
Review №26

Great staff, they order parts for you if they dont have it in store

Ma
Review №27

I absolutely Love This Store, Everyone is Always so helpful and Friendly.It has a slight price disadvantage from the Big Hardware Stores but I would much rather support This store in my neck of the woods.

Sa
Review №28

I typically walk into this store knowing exactly what I need, so Im annoyed that theres someone right by the door eager to help me when I dont need it. Today, I needed it though and I was thrilled it was there. I walked in, got what I needed a lot quicker than I would have otherwise, and walked out actually excited to have what I needed to be able to do the job myself!

Mi
Review №29

Awesome staff! They are my go to when I need a special bolt or something off the wall. They carry different thread pitches and lengths than about anywhere else and the staff are well trained to help find what you need. Support your local store!

Ra
Review №30

Let me just say this, no one in the state is more friendly and knowledgeable and stock parts like they do here. They stand behind every sell they make even if its been 2 years ago,, They are quick to fix things ( Weed eaters, Blowers etc....when they can . They are very very fair with there business practices here, I wont deal with anyone else. They are the bestNot to mention they have the best blade sharpener in the region.Wonderful folks here to do business with . The place has a down home feeling as soon as you hit the door. Love it!!!!! I would rate this business a 10 star if they let me. Remember though they deal with stihl weed eaters, blowers etc when Im talking fixing things, they are the best.

Li
Review №31

I went in for some parts to repair my daughters brake on her scooter. Jim asked if I needed help & I brought the scooter in & he found what I needed but asked me if I had the tools to complete the repair, I said no & he put the parts on & repaired the brake. His job, so to speak, is to get me the parts I needed but he went above & beyond when he did the compete repair. These days its not very common to find customer service that excels & goes above & beyond the regular line of duty. Jim repaired my daughters scooter like it was for his own child & seemed sincerely happy to do it. I cant say enough how much that meant to me. Awesome experience.

Ka
Review №32

They got mad because I asked them to cut 2 2 dowels for me after purchasing the $2.99 dowel and other supplies. I just moved here and didnt have the hand saw with me and I even explained that.Then I made a second trip to buy a 1/2 wrench and not even a smile, half of a thank you at check out. Screw the mom and pop shop hardware store, I will go to Wal-Mart or my hometown Ace hardware where I get awesome personal service and smiles even when they dont know me or if I ask them for help with a screen. Ace didnt make me feel bad for asking more if them.Im not going back.

Ch
Review №33

BEWARE!!!Service deserves 0 stars. I took in a perfectly running saw with a broken piece of plastic on it. We were using the saw earlier that day for 4 hrs doing a tree removal. I asked to have the plastic piece exchanged. The following day they called me to pick up the saw. Upon arrival they said the saw wouldn’t run correctly (completely untrue) and they needed to repair several things on the motor.Upon having a conversation with a friend of mine in my industry, I found out they did the exact same thing to him.They act like they are buddy buddy with you and then proceed to pull a scam.

Tr
Review №34

Very helpful and true help. Many skilled employees. I go here for everything I can. Plus family owned so they take the customer service serious.

Da
Review №35

Absolutely love this store. OLD SCHOOL neighborhood hardware store. They got what you need, or where to send you to get it if they dont. Super knowledgeable and friendly staff.

Ji
Review №36

Always find what I need, reasonable prices, employees most helpful.

Ch
Review №37

The guys at the saw shop are great. They are very knowledgeable, and are very helpful. Will not go anywhere else

To
Review №38

Great little hardware store. Wish there were more like it. Staff is extremely helpful and friendly! Feels like walking into a small town hardware store, it may not be huge but its better than a huge box store where its almost impossible to find help. I love browsing here, alot of stuff you just dont see or find anywhere else!

Ch
Review №39

Everyone there is so nice and very knowledgeable always have what I need and Everyone is always ready to help

Jo
Review №40

Probably one of the better hardware stores in the area. Smaller than some of the others but what they do have is what you couldnt find elsewhere.

De
Review №41

Staff very helpful and knowledgeablethey have wide variety of productsthe popped popcorn is a nice touch I enjoy

Wi
Review №42

Good place and great prices. People where very knowledgeable and friendly. Will go there again.

Ma
Review №43

Great place to find what you need. Its just in and out. No trouble.

Na
Review №44

They always have the little things I need in the middle of a job. Very helpful staff, prices are higher than the big stores but youre paying for convenience and service.

Ra
Review №45

They were very helpful. I wasnt sure which trimmer I wanted and they were good at describing the differences in models.

Te
Review №46

Best customer service Ive ever gotten at a hardware store! As soon as I walked in, an employee asked me what I needed and took me directly to everything on my list. This store is small, but has everything youd need for most home improvement projects.

Ro
Review №47

Excellent customer service is like the good old days of the old hardware store and everyone knows what you need and where its at yeah you pay a little bit more here but its pretty cool like the air conditioner I just bought

Ju
Review №48

I like that they carry a variety of stihl equipment. Really helpful of finding what you need and how to properly use it.

Ro
Review №49

Cool little toy store...great, knowledgable, and helpful people working there!!

Jo
Review №50

Grouchy staff. Rude, condescending, argumentative, disdainful and contemptuous. Definitely do not recommend this place.

Ji
Review №51

Terrible customer service. Unfriendly employees who have no interest in serving customers, especially the younger girls at the front who are only interested in flirting.

Ly
Review №52

The prices are fair theyre very helpful they ask you when you come in if theres anything I can do to help you find what you need they have many things you might not think they would have.

ni
Review №53

Excellent staff. Knowledgeable. Decent prices.

Al
Review №54

Her very first fair and friendly people they always are helpful which says a lot for places nowadays

Da
Review №55

Rarely do I give a 5-star rating but this establishment and definitely rates it they have the friendliest staff in town and they have a very very good selection of everything a hardware store should have

Ed
Review №56

Found eveything i needed, was helped by friendly employees. Was in and out. Very pleased.

Jo
Review №57

Went to sladeks to have some one look at a quicky saw that i was working on i was looking for a tool to pull the fly wheel so Donny took the saw and in 30 seconds had pulled the fly wheel for me and then said i owed nothing wow!! So i brought a couple of things. And some snacks because of there kindness it not every day you come a cross people in business willing to help customers in ther store and not charge money for there services no matter how little it may be but i can tell you that this is not the first that sladek hardware has done things for people just to be the kind of neighbor that you wished every body could be thanks Sladek for being good neighbors

Do
Review №58

Help me as soon as I walked into the store nice place to shop

Ca
Review №59

First time ! Wonderful store, everything you could want in a Hardware store ! Ill be back ! Customer service was wonderful !

Wi
Review №60

Great personal service, nice small hardware store. They dont carry lumber though.

Ra
Review №61

Service cant be beat. They try and help everytime you come in. If they dont have it, they tell you where you can get it. Local hardware store that takes care of our area.

mi
Review №62

Great place to get parts for anything . Friendly people and knowledgeable.

Gi
Review №63

Always greet you when you first enter the store. Always so helpful.

Ca
Review №64

Had keys made. Quick cheerful. .

Jo
Review №65

Excellent service. Friendly and knowledgable

Ch
Review №66

-Very helpful as soon as you walk through the door-odds and end hardwear selection they do well at keeping in stock-prices are reasonable-employees are knowledge-able unlike airheads at ace hardwear-employees are genuine and kind unlike other places.*Regular customer*

Ci
Review №67

Love little hardware stores like this with helpful people.

ca
Review №68

Great Stihl dealer and parts parts parts! Awesome service and affordable!

Al
Review №69

Never been treated which such disrespect in my life. Stay away from this location.

Al
Review №70

The staff always goes above and beyond to help you with whatever project you are working on. They CARE. Ive bought 2 Stihl products from them and they are my go to for any odds and ends projects. Support your neighborhood hardware store folks.

Ri
Review №71

If youre in the tree business this is the place to get your gear if you cant find any place else they got what you need specially ropes also if you need a mower blade sharpened this is your place if you cant sharpen them yourself.

Te
Review №72

Helpful staff, has littlt bit of everything!

Ru
Review №73

Wonderful helpful staff and great family owned Hardware store

Me
Review №74

We walked in and heard how much they did not want us to be there, then immediately hit with a barrage of nosey questions, rushed to make a decision. We left without buying anything at all.

Mi
Review №75

They know their stuff its worth more to go somewhere and get what you need the first time.

Mi
Review №76

Best Stihl chainsaw shop in the area.

Fr
Review №77

Theres always someone at the front door to help you out with whatever you was looking for.

LJ
Review №78

Most helpful staff, Ryan very helpful.

Ni
Review №79

Good people best in the business!!

To
Review №80

These guys are awesome.

No
Review №81

Very helpful staff

Pa
Review №82

Family owned friendly hardware store. Found some hard to find inventory, that the chain stores dont carry.

La
Review №83

Was getting a mouse trap and I was followed around by an old man like I was a criminal

Ti
Review №84

They always seem to have what I need, and friendly customer service.

To
Review №85

All the tree gear and materials u need

Ri
Review №86

Really friendly place to shop

Ka
Review №87

The employees are very helpful

Ma
Review №88

They have everything you might ever need.

Wa
Review №89

Very helpful staff

AL
Review №90

Very rude people!!!

Jo
Review №91

GREATKnowledgeable and..., courteous

Ch
Review №92

Very knowledgeable and helpful

Ro
Review №93

It was fine.

Ka
Review №94

WOW....is all I can say.

Br
Review №95

Super place to get bolts

Ca
Review №96

Worst treatment yet, very unhelpful

Ju
Review №97

Love it

As
Review №98

Good

Ro
Review №99

Excellent

Information
6 Photos
99 Comments
4.4 Rating
  • Address:15805 E US Hwy 24, Independence, MO 64050, United States
  • Phone:+1 816-833-3555
Categories
  • Hardware store
  • Home improvement store
  • Plumbing supply store
  • Propane supplier
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:10AM–5PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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