I just left B & L hardware Saturday evening and let me just say I’ve been up here 100 times over in the past two years, I’ve never had such an unpleasant experience in my life at a hardware store. Now, to start let me clarify the only person that made this experience so rude was the manager l, Gary, I think his name is. Granted, I did walk in 10 minutes before they closed and I understand everybody wants to go home at a reasonable time, I have worked in retail before, however I’ve never had the manager turn off the lights as I’m trying to pay for my purchase. It was so dark and I couldn’t even see my credit card. He finally turned them on as soon as I had my card in my hand but fact of the matter is that that is so rude and very unsafe honestly. When I left I said thank you he just stared at me and didn’t say a word and I just think that it’s so unbecoming to have a manager act in any establishment. I’ve never felt so rushed before. I don’t even know if I got everything that I needed.when I left it wasn’t even 7 o’clock!When I did ask a couple questions I got a couple blank stares like, ”what are you talking about?”so I had to find it for myself but if the manager was more helpful and more knowledgeable or had taken moment to help me out I would’ve been a little bit faster. I would rather drive to Naples from Ave Maria to another Ace Hardware then have to deal with that manager ever again. That’s how much of a sour taste he put in my mouth. I feel sorry for the people of Immokalee that are very limited in where they can get their hardware supplies. And this Place completely takes advantage of the fact that they know they are the only hardware store in town prices are a bit higher than other Ace Hardware’s I found on most items.

Manager is acting very unprofessional/ Refused to either refund or exchange broken items after one day of purchased. Wow, some of these people have no respect all. They do not know how to treat their customers. Even, when the main customer service called to clarify its policy one returned items, he is still refused to take the telephone call. He thinks that he is something big. I hope that someone can train him to become a better manager, so that the store will bring better revenues and better serve the community as well, otherwise, people are heading to Home depot for everything. Come on, we are in the 21th century. Get rid of all of the past ego. Be respectful to one another.

Was able to find what I needed.

A great local hardware store. They have a great selection with helpful staff.

This B&L / ACE Hardware store is a gold mine for darn near EVERYTHING and Anything related to home, yard, garden and much more including extensive automotive parts! The staff was super helpful and knowledgeable. I was truly impressed. I almost want to say If you cant find it, your in the wrong isle

Good supply of tools, hardware, plumbing, paint etc. Prices can be a bit steep like all Ace hardwares. They are closed on Sunday. Helpful employees.

This hardware stores dont have Drywall T squares

A MESS! Could not find anything I was looking for. It may be temporary as they appear to be in the middle of renovations.

They always have what you are looking for. Good prices.

Great DYI center

A lot different from the normal ACE I go to. After walking around for 15 minutes I stumbled across what I needed as I was walking out. Yes they have inventory but the lay out is unorganized. Just my opinion.

Had what I needed .say no more.

What a fantastic clean store. They have it all! If you cant find it here you arent getting it!

Always have a good experience when I walk in this family owned store. Knowledgeable clerks and if youre lucky like me you might get one of the Blockers to assist you. The staff is so friendly and you get service with lots of smiles that just brighten up your day the Blocker way! Love it! Definitely going back when Im in Immokalee..

Over priced!!!!! not the most friendly staff, fair selection of plumbing supplys. I avoid this shop unless it is a dire emergency.

Went in for some things for work. Clean store very large. And they have an automotive counter.

Its definitely over priced, but its only place in immokalee that has what you need, i dont go here often as the prices are higher than normal places.

Awesome hardware store, fair prices and a great atmosphere

Always a great visit they are very helpful maybe pay your workers more or something they always mad

Great service I think is a little over price but the girls are super funny

All the employees were very helpful they even had my hard to find air filter for a camper oh, I was sold and out of date propane gas bottle by Tractor Supply Company and these guys are going to help me fix it up so I can hook it up safely oh, thank you very much you guys and girls

Very handy little hardware store, if you cant find what youre looking for dont be afraid to ask somebody. Because they have so much stuff, its easy to overlook what youre looking for

Nice, helpful staff. Clean well stocked store. I love my B & L hardware store !

Just Bought Some Sealant.

The Hold Staff is Very Nice and Helpful Manly the Girls

Great selection, awesome people and very helpful. The fact that there is a tire store out back just made it that much more awesome.

Nice and convenient the employees are very friendly and helpful

Propane is cheaper ....

Great service in the auto parts area. Very knowledgeable and knew exactly where the part was that I needed.

The cashiers are quite Rude always....low Moral only purchase there when necessary as theres not many options In Immokalee

Best place for all you home and auto. Needs

Very very helpful they know what they are talking about!

They always have everything you need

Good advice and repair.

This is a great hardware store and plenty of help with whatever you need!

Had all materials I was looking for. Friendly staff

Unhelpful, rude

There was a lot of space and probably have what you need. The employee service was good helped you find what you were looking for.

Bad customer service. First time in this store because Im not local. You buy your material, they send you to the back and all the gates are closed so I went all around in the back to find a gate open, then I asked two times inside where to go, the same. After that a little truck came with the wood, they dont help you to get your stuff off their truck to your car. Im a lady picking a wood I bought.

Awesome

Quick and quality service at a great price

B&L Hardware has evening you need and more! Great staff as well!

Great people, excellent selection for a small town. Prices a bit high.

If this place doesnt have it - you dont need it.

Local hardware store with all the right stuff.

Handy place to go to when you need a hardware type items

Nice family owned hardware store.

Great store for locals needs.

Got everything I need one here in Immokalee Florida so I dont have to go far

Everyone is always friendly and helpful, and I always leave with what I need.

Had everything I needed made it easy

These are great people.working mans friend

Good selection and service.

Dont go there to have a copy of a key made. They have tried 2x and it still doesnt work! What a waste of time.

Best hardware store in Immokalee

People are all very helpful and friendly

Nice place.

Lots of stuff for the DIY or commercial handyman.

Very crowded and messy. The front area is hard to get through or around. Just a typical Ace Hardware.

Had exactly what I needed.

All great

Super hardware they every thing

Good place, good people

Quick service.

Great staff

Have just about anything you could need.

Only place in town to go to

Had everything you need in a hardware store

It was nice

Its ok

Great place

Friendly, helpful staff

Its amazing

Poor service

Sketchy

Do you find everything?

Excellent. You find what you need

Here in this place you will find everything you dont need and require a lot of social skills

It is one of the places where you can almost find everything for both home and for trucks and staff are friendly and helpful Selos recommend

Excellent service

For its very friendly staff

Very well

Its very nice

The cashiers and employees of this place are very bitter and moody should provide a better service since differently we happen to make purchases that exceed 100 dollars. Hopefully a good competition will come to this town to see if they learn to be servant.

Have well revived are very friendly

Very good service but very EXPENSIVE

Very good prices

A good place to buy there is all plumbing paint and more

Magnificent

I loved