Easy process, HIGH QUALITY SERVICE. My car looks brand new! took about 5 days to fix my cars entire front end. I am Very happy.
Traditionally, I have not had the most luck with body shops so I wanted to take the time to give credit where it is due and send some praise to New Design Autobody. Not only did they turn my car around more quickly than expected, they did an excellent job with the repairs. From the kind lady at the front desk to my dealings with Sr. and Jr., the owner and son, I felt as though each person was taking their time with me and ensuring I had the best experience possible. This was the first positive experience Ive had with a body shop and I recommend anyone looking for shop to look no further. When I have future needs in autobody repair, paint, etc. I will be coming back to New Design Autobody.
Terrific service!!! Professional, courteous, timely, and with excellent results. Wayne and the team were more than accommodating with scheduling and were able to fix my car quickly. Not only did I need a replacement mirror, but a matching paint job as well. Couldn’t be more impressed. Strongest of recommendations. Thank you!
Theres no other place I would go to for any of my auto troubles. They all are professional, very honest, understanding and willing to work with you. I referred a friend to them recently and he to approved the service done on his jaguar.
Great customer service and extremely reasonable prices. Staff was so friendly, nothing but excellent business
Even though this was my first experience with this repair shop I loved the customer service I was updated daily and when I came to pick up my car it was cleaned inside and out I was beyond satisfied with this place. They even walked me out to the car and popped the hood so I can see and hear the work thanks for all you’ve done
Very satisfied with the service. Will recommend this shop to everyone.
I had a great experience. My hood went from dull and rusty to new and the color matched perfectly.
Excellent work and very professional. Thank you Mr. Wayne and JR!
Very professional. Kept me informed during the whole repair process from start to finish. They were also timely in the repairs. Will definitely use again
Very professional work and friendly service. Only one of my headlights needed to be replaced. Instead of leaving my car with one light looking new and the other looking old, they buffed the headlight that wasn’t damaged, too at no extra charge! Really appreciated that!
My experience with New Design has always been professional.
Its a great auto body shop I highly recommend
The best auto body shop in the area. Friendly, hilarious, and professional workers. Kept me up-to-date on my vehicles status.The vehicles had to have all new left side and when i picked it up, it looked brand new.
Extremely good service from beginning to end!
Great job on my car paint & body repair. Definitely would recommend them for any services.
If I could, I would rate New Design Autobody with 10 Stars! The service was great! I was kept informed regarding the repairs on my car, the staff is friendly, personable and professional. The repairs on my car are excellent, the drivers side (where the car was hit) is just like new! There is no evidence or trace of the impact to my car! I was so excited, I couldnt wait to get in and drive it! The exterior and interior of my car was clean, bright and shiny! Thanks Dwayne and the beautiful staff at New Design Autobody !
Fast, high quality, well informed service at a fair price.
This is one of the best experiences Ive had with getting body work done on a vehicle.Great customer service, great staff, and great work. I highly recommend anyone who needs body work done, go to New Design Auto body.See Wayne, Wayne Jr. or Frank. They will get your car looking brand new. Thanks again.
Awesome service. Professional level work done very well and very quickly. Also cleaned the interior of the vehicle.
I love the idea that i had pick New design to repair my car I didnt know i was going to come out with a new car like nothing never happening they was very professional and they stand by there name the first time i went there they was nice and this time when i went to get the work done they was still nice i have been in a lot of body shops but i have never seen no one do work like this i was very please and it takes a lot for me to be pleases
Outstanding service and professional support and work
I always use New Design Autobody whenever I need work on my vehicle and I am always completely satisfied. Courteous customer service always!
I had a great experience with New Design Autobody. They were personable, professional, and kept me informed throughout the entire process. I highly recommend trusting your vehicle with New Design Autobody!
This Place Is Amazinggggg, I took My car in their for repair, and they did some extra stuff on Their that was very well needed, I feel like I got a new car!!! I Love Them So Much for Fixing mummy car up, and they give it back to you clean as hell, they even cleaned my rims!! So HAPPY WITH THEIR WORK!!! HIGHLY RECOMMENDED 😩😁😘
Third time using New Design, they update via text on progress of repairs, friendly, on time, worked well with USAA insurance.
Theres a lot of miscommunication between them and rent a car. Be prepare for a long waiting time for your car rental. They are very unprofessional.
The quick turnover from start to finish of the work done to repair a damaged rear and left side of my car, along with the newest materials used to repair it, gave me the highest satisfaction that New Design Auto Body is the leading premier collision repair shop in the Washington, DC Metropolitan area.I thought my car was in drivable condition prior to my initial arrival at the shop, but clearly had extensive damage, let alone unsafe to drive. The manager reassured me that I could leave the car with the shop, and the receptionist immediately called Enterprise Rent-A-Car to pick me up. Since I had not been involved in an accident in a long time, the turnaround to get me driving and the steps required to do it can be very complicating and worrisome. New Design let it happen with a graduating ease for all my friends and family who rely on me.
A good auto body shop they did a good job on my car excellent
They do great work. Most importantly they work with you to get it right in the event that there is a concern.
They become friends immediately. Their work is excellent. Wayne., the owner, is quite personable.
Excellent body work done and they will lifetime gaurantee their work done to your car.
Excellent service and customer relationships. Went above and beyond to make sure I was a happy customer.
OMG! This place is amazing. I was extremely skeptical at first because of the location. My nerves were already shot because I had never been in an accident this severe. I was so confused and didnt know where to start. They made me feel extremely comfortable as soon as I arrived. I was supposed to do the two-step method where I come in for inspection and estimate then schedule a drop off and bring it back. Due to my work schedule I could not afford that. The manager Wayne said no problem and I brought it right in and dropped it off. They also called Enterprise for me! I told my job I would need to be at least 2 hours late. After everything was completed including getting my rental ( which was directly next to my house) I was only 45 mins late. Not only did New Design call my at least twice a week just to update me, they sent me updated pictures three times a week. I LOVE THIS PLACE!!! The staff, managers, mechanics EVEN THE OTHER CUSTOMERS were extremely pleasant, patient and helpful. I hope to never see them again due to the circumstances but as life would have it if I do, I wouldnt choose any other place! Thanks guys!!!
Fast, quick, quality, and personable service. I would definitely recommend!
Awesome service. Good workmanship, very reliable
Great job Wayne.
Great work great people
New Design is still on 52nd Avenue but before you cross the railroad tracks. Their entrance requires a left turn onto Sims Lane driving southbound on 52nd Ave.I took my car there to repair damage from an accident. The front office is very friendly and has a good working relationship with local car rentals if the shop has to keep your car awhile for repairs.Regarding their body work. I was impressed with them when the shop advised me that the insurance adjuster recommended the use non-OEM parts because these parts are cheaper than original (OEM) parts.It was noticeable with my car that there were fitment issues with certain non-OEM parts, which generally do not fill as well as parts from the car manufacturer (OEM parts).I immediately understood that they take pride in their work when they made sure I understood the fitment issue between OEM and non-OEM parts and how it can affect the aesthetics of the car.They did their best to make the non-OEM parts fit but there is only so much one can do trying to place a round peg in a square hole. In the end, they recommended I reject those parts and they spoke to the insurance adjuster into paying for the proper OEM parts, which the insurance did! Many thanks to New Design for making sure I was satisfied with their work.
Had a good experience overall
Great service.
Great environment and great people
Great work.