I was having my privacy fence replaced and needed a tie down set so my dogs could go outside but still be restrained. As usual, Westlake had exactly what I needed and at an affordable price.
I moved to Hutch 7 months ago from San Diego. I was in need of a lawn mower repair. Westlake Ace hardware #8316 was recommended as having the best mower repair person. When I went in Larry had my mower repaired before I could even finish telling him the problem. Quickly pulled the air filter and spark plug I needed and even explained how to put my mower back together in laymens terms. I was able to reassemble my mower quickly and easily and get my yard mowed. Hes my hero. He made this repair quick and very easy for this 65 yr. old relocated senior citizen. Hes a real find I highly recommend him for any and all lawn mower issues.Thanks Larry, youre the best!
Has a wide range of items for home repair. Staff was super friendly and helpful. Everything was fairly easy to find and for a good price. Would return and recommend.
Always great customer service and theyre the only place I found to have chlorine and pool supplies!
Picking up things for fixing the truck. Employees always helpful. If I cant find it, they assist. Almost always in and out never to crowed.
Im a farmer and have a lot of different kinds of equipment. Breakdowns are often and usually on a weekend when everyone else is closed. My latest repair was 2 broken bolts on a swather and of course they were not a regular bolt. They were metric and an odd size and Westlake had them in stock! Not just one choice, but several choices in different grades. Im sure they do not sell a high volume of these bolts but keep them in stock!!! I couldnt find these bolts at any of the big box stores because they dont sell a gazillion of them!! I and everyone else need to remember this and support our Westlake stores as much as possible. They are a true hardware store!!!
Great, had what I needed!!! Thank you 😊
Great customer service. Thwy found the most obscure plumbing fitting u could imagine...in less than a minute!! Love Ace!!
Decent pricing. May want to call for part availability on some items. Online availability does not always reflect actual stock.
Had what I was needing and the people where very helpful
Staff are experts and vary helpful.
They had EVERYTHING I needed.Very helpful workers, very polite and friendly.
Excellent hardware store and employees...
They have all your gardening and home renovation needs. Friendly staff.
Nice neat and clean store. The young guy knows where everything is.
Whatever youre looking for Westlake has it and its clean organized, you are in and out with friendly staff.
They always have a great selection and it is small enough you can get in and out quickly. If you need help you will likely have to go to the register and ask for someone as the help is not generally roaming the aisles to assist people. I do appreciate that they are making a pretty good effort to accommodate social distancing and asking for face coverings.
Love this store! I can walk in, be greeted with a smile and my questions answered so I do not have to waste my time walking through several aisles to find what I need!!!
Great customer service. Easy to find things and a great selection.
Went got flowers it was hard to pick they all was pretty
They always take good care of me if I cant find something all I have to ask an they will get it for me.
If I need something hard to find, I will usually find it here.
Everything you will need for the house is here!
Great tools but way too expensive hobar freight has very same tools for fraction of the price!
Love the fact go in get what u need and get out no hassles
Had what I needed, but the person helping me wasnt going to sell me lamp cord because it wasnt rated for 12 volts?!
The staff was super nice even though it was like 3 minutes to close.
Good prices Great Servic. Love to shop local.
The most unfriendly business I have seen in my life.
It was good. They have almost everything you need!
Kinda pricey, good help, nice staff
Good neighborhood store. Handy and easy to find what you need with the knowledgeable employs.
Stopped in to get one item. The young man working the cash register was very knowledgeable and fast. Another young man offered to carry my larger item out to my car. Would definitely recommend this place!
Ace has everything you could want and more. I never leave without what I came for. Staff are very helpful!
Good place to be able to buy individual nuts and bolts instead of having to buy a big box
If you need appliance help or installation knowledge then Matthew B is “the man”. He was extremely knowledgeable and saved our weekend! Tate B was super friendly at checkout. This was a much better experience than the Depot.
Found spray paint for our patio furniture
Fabulous trip to Westlake. Always love going there for specific items. Today was lawn mower parts and I picked up a few tomato plants as well.
Good experience. Everyone was very helpful
Great prices and friendly people
Great selection of parts that some of the big box stores wont carry. I needed replacement hose ends that were not the cheap push on style, and sure enough, they had what I needed. Thanks!
Close to my house and they have everything you need. Has that hometown hardware store vibe. I love it!!
Very knowledgeable employees
Decent prices, can usually find what I need quickly; staff very helpful!
Nice and close, helpful staff, the right products in a store just the right size to get in and out.
Fantastic! It all started with a happy greeting at the door. I got right in, found what I wanted and was greeted with a smile at the cash register.
Still my hometown hardware store. Kudos Westlake,nice to speak to store clerks who know their products. THANKS!!
I like Westlake because their people go above and beyond to help.
Always been the go-to spot for hardware necessities and Home improvements !
A little more in price but the associates know their areas.
Very helpful..got and brought everything i purchased and even loaded the stuff in the trunk. My first time in that store. Was so glad they were open as my other Ace was closed. Odd for a hardware store
Found an older gentleman that worked in there and I could not find what I needed he took me straight to the item and told me how to use it. So very helpful.
Great prices and help
Love our Westlake hardware
Westlake ace hardware is a good place to go whenever you need something
Always friendly staff, and always know there stuff and business
Not a great online experience.
If it is broke, this is the place to go. Professional friendly staff who can assist you in every honey due project you might have.
Love neighborhood hardware stores.
Had what was looking for as always. Friendly and courteous every time.
The workers are always willing to help you out
People are always friendly and helpful. Come here over the big boxes stores any day
A great hometown hardware store! It has all the basic nuts and bolts.
Great local store! Much better than the big bix stores!
These guys have customer service down pat!
Great place, very helpful staff
Really good service and knowledgeable people.
Good service. Easy to find things. Good for quick parts and for bird seed, BBQ supplies, and gardening tools, etc. Thief plumbing supplies are very low quality.
They were all very helpful and knowledgeable. The last cashier that rang me up tho wasnt that customer oriented but other than that my experience with them was good
Always what I need to get. If not they will order it for me. Very convenient and I accessable.
Great store, friendly service. Very helpful staff.
Plumbing they are the best in town hands down and if they dont have they will get it!
Service was great
Employee from plumbing department was very helpful and found a solution to our problem
Got help when we needed it so its a nice place with good staff.
Good service and has everything you need
Better than the big box store I dont get worn out walking all over the place trying to find what I need
Home town hardware store at its best. From the funky store layout to the location, this place has all the funky boxes checked!
Great value and selection. Friendly and helpful customer service.
Counter girl was great but the entrance is falling apart, water leaks everywhere. Not safe
Very friendly ppl and good atmosphere!
The staff is always so helpful....the lil cashier was just a doll!
Love this place, you gotta love the staff. So friendly & helpful.
Great service
A little pricey
I had great assistance to find what I needed!😊
Ive been doing business with 14 the street ace for many yearsThey always great me and give me top customer service. Thanks ace hardware.
They are well organized. Employees go out of way to help.
I want to go get a key made today and I went to Walmart and I asked the lady cuz she make this key for me she was working in the key department but she didnt know how to run the machine said she didnt know how to do it so I wonder why she was working in that department so to me that has to be management so I went to Lowes to get a key made and they said they dont make keys for vehicles below 2000 cuz it was too old so I said okay so I went to Westlake and ask him if he can make a key for me and he said sure So if youre looking for something thats old thats new or things that other places dont have 99% of the time Westlake will have whatever you need and if not I guarantee they can probably get it for you so please take your time and go visit Westlake it was a nice place little crowded in there in the store but the service was good and the workers were nice so please go visit one today
Staff is always friendly and knowledgeable about what I need.
The staff is always helpful and they pretty much have anything that I need.
Great store can get in and out in record time they have the basics every thing you need
They have everything and closer than the big box
This was the first time I can remember that I was not able to find what I was looking for.
Clerks there are not very helpful and rude.
Helpful staff, wide selection of merchandise.
Good store to stop by for yard stuff..
Friendly, helpful, excellent service. Love this store!
Perfect, clerks always very helpful and easy to find one
Easy enough too get what I need.