Mike, you are doing a great job of running your business. Before I got to know you, I thought that dealing with tire work was a chore and stressful. You make things run smoothly and your customer service is something that all businesses should recognize and model--thank you!!! I also appreciate the hard work you did on our credit memo. You definitely went way beyond the call of duty on that. I will continue to reward you with a long-term tire relationship moving forward. Keep up the great work!! P.S. I really didnt want to do this review as it would make it harder to get my appointments in your queue. Hah, j/k... you always seem to squeeze the emergencies in as needed and you always seem to get things done quickly... even in todays Covid world. Thanks again!!!
I went for a tire change, I ended up with a clean truck, a survey asking how we did and nice thank you note in the mail days later. They even picked up and dropped off my truck!! Absolute BEST SERVICE in the area!!
Always the price quoted. Last year the guys looked at the a/c on our camper. They couldnt fix it. There was no charge although they spent time on it. Best of all FREE LOANERS! Thanks Mike
I waited a week or so to write this but honestly reviews are what make me go to a business in the first place. I needed a alignment for my truck. So I booked an appointment. It was easy and convenient*. when we arrived we where told it would be a little longer than we expected. However we were offered a company car*.So we left and went for breakfast and even got errands done.*When we came back the mechanic was open and honest about his work*.I really like it when they tell you whats going on. The alignment went good and we where billed less than what we were quoted*. Overall our first time experience here was great. The service was excellent.The staff was friendly. I was a Happy customer *****. keep it up!
Mike and the crew are always help full and fair on their pricing. And to top it off who wouldnt want a sucker and a thank you note after every oil change.
Mike and the guys go the extra mile everytime I am there.
Of all the seemingly dishonest transactions I have encountered this year it was refreshing to walk away feeling that I received exactly what I was promised at the time of sale. Totally up front about my new tires and delivered with good customer service. Truly hope I wasnt the exception!
I was recommended by two separate individuals to go to town & country. Their name is deceiving, they do much more than tires! I tried them out with a simple oil change and they checked out another issue for me and even vacuumed my truck! Friendly service, clean, and comfortable waiting area. I will be back.
Very helpful group of people
I have nothing but great things to say about Town & Country Tire! Ive been in many times over the past six months for oil changes, repairs, and new tires and each time have received exceptional customer service. Mike, the owner, is outstanding. I know very little about cars and hes always been very patient, kind, and helpful. Highly recommend Town & Country!
I needed a tire swap, a simple job but like most auto service you want it done by a mechanic that cares about doing a good job (cause sloppy standards will leave you stranded!). I hadnt been here previously but felt comfortable based on the large number of glowing Google reviews. Upon coming to the shop, getting service etc. everything was extremely positive and friendly, straight forward, very affordable, and really above expectations in most ways. I highly recommend this shop and I will definitely be a returning customer.
Weve done business here for over a year now and have always received great customer service and honest work. Even when manufacture recommendations come up, Mike is open and honest on whether they need to be done or not for our specific vehicle in its current condition - never pushy for extra work. When miscommunication did occur in ordering tires for our vehicle, they went above and beyond to make it up to us. Finally, for our routine maintenance of oil changes, they vacuum our car and clean the windows, and if little things need switched out (like a light bulb or an air filter) they will do that with no extra labor costs, just the cost for the part. Very convenient and honest - highly recommended!
Always friendly, welcoming, and upfront with me. Total car care. Trustworthy.
Honest reliable customer service! Mike and his crew are top notch.Highly recommend.
They helped me find a used tire when they werent able to help me because of the kind of tire. They didnt get any money out of helping me but it was great customer service.
Quality work at reasonable prices. Knowledgeable and friendly staff. There is a garage in Hutchinson you can trust.
My go to place for vehicle repairs.
Wow! Service and customer service is just, OUTSTANDING! If you want the best tire service in town consider this place!
Great service! I appreciated your kind help with my tire. Gary did a wonderful job of patching it. Thank you!
Fast, friendly service. I would go back for any service.
I needed a tire changed. They were quick, much more reasonably priced than other places we called in town, and they did an excellent job. We even got a cute little note and lollipop from Gary, our mechanic. Would definitely go back.
Great customer service. Im always happy when they are done working on my truck.
Honest place. Great prices. Nice people.
Gary put 4 new tires on, an oil change and an alignment. Great service, super nice. fast too! definitely recommend him and going here! Even got a lollipop at the end!
They helped me recently with an oil change and a battery replacement. Very fast, excellent customer service and reasonably priced.
1. They are sincerely nice people. 2. They are the best around at tires!
Great accommodating and friendly service! I was passing through town early in the morning Gary and his staff worked me in to fix a tire leak allowing me to get to my meeting in Marshall on time!
First time customer with them and it was a good experience. Friendly service, convenient scheduling. It actually came back less expensive than their initial quote.
My wife and I have been using Town & Country Tire for all of our car repair needs. Weve found they do good work, honestly at a fair price. They are capable of even highly complicated work -- if they cant do something, theyll tell you. We highly recommend them.
Great service all around. I recommend this going here for oil change.
You guys are perfect!!! I always know after Town & Country works on our cars, our familys vehicles have received the best and most thorough care - theyre fixed right by an outstanding knowledgeable and friendly staff led by an extraordinary proprietor in Bob Elliott. I travel 60 miles to have our vehicles serviced by Town & Country and theyve been taking care of my familys vehicles for 25 years. Thanks Bob!
They were very helpful when my truck wont start. They took it in and were able to find the problem and fix it right away. Good service and friendly staff.
Great service and they have never let me down. Gary did great work
Great service. Fast and very friendly.
Pull up without appointment got fast courteous polite service although one of my companions whats not so nice. She be more favor than I argued every point I personally that we got a good deal
Called in and wanted to get my exhaust fixed. We discussed that I wanted about a foot of pipe that had snapped in half to be replaced and weld a new piece in there. He said ok and gave me a estimate of 50$ to fix. I thought awesome brought it in at my appointment time. They fixed the pipe. But not how I wanted it. They took a peice threw it on there and clamped it together. I paid the bill took it home and when I looked under the car and found the Clamps I called in and asked what could be done about it seeing as they didnt do what I asked. I could of done what they did for cheaper I didnt want it to be clamped and all he could say was that I would be charged more money for them to fix their mess up. I will never use this Buisness ever again he did not try and fix anything.. worse customer service experience ever
Reasonable, low price and quality workmanship - what more can you ask for? I was in and out in 20 minutes for $32 on a problem with my TPMS that Walmart couldnt fix after a 3 hour wait. Ill be back to Town & Country.
Fast, friendly, and great price! They got me in and out in an hour!!
Favorite place to take my car when I have any issues.
Excellent, fast, and very friendly service! Highly recommended!
Friendly place and good workman ship!
Quality work and fair pricing.
Best service in town! No contest.
I have always been treated fairly when I bring my vehicles here.
Cheapest place to buy a topper for my truck that I found.
Wow 1 1/2 for oil change not happy
Its around my house
Good service.
I wouldnt go to this place again.