I feel extremely happy with my experience. I told the sales person what i was looking for and he gave me options without pressuring me to spend more. Also, the delivery people were great, i got an adjustable base that the height was adjust on the legs. I wasnt sure what to say but made a suggestion and it has worked out fine

Sales Manager, Janet Bell was very kind and knowledgeable of the product. She made sure we were completely happy with the what we chose. We are very anxious to get our new mattress. Love the fact that we have 120 days to make sure that the mattress we purchased fits us well. Joan Koenig

I had my second great purchase experience with Mattress Firm yesterday. Our sales person was friendly and very helpful. I think we got nice beds for my guest room at a fair price, and based on my previous purchase I know that our delivery experience will be as friction free as possible.

I shopped online before I want to the store, though I knew exactly what I wanted. The sales person was very helpful and explained all the options I dont know about help me get even a better mattress.

Had an emergency parents had to move in to my place, this place was a life saver. They worked hard to set me up with a cheap but comfortable mattress.

Nathan Paulson was really good salesman,he was very kind and was very knowledgeable all this and your the bed was most comfortable id ever laid on was what made us make up our minds Thank you Mattress Firm.

This store is Awesome have bought 3 beds from them in the last 18 mo.And the same gentleman has helped us each time and gave us great deals.

Had a good experience. Even though I havent figured out what I want, the guy was very patient and answered my questions. Now all I have to find is figure out what we want..

We were very pleased with our salesperson and his ease of explaining each mattress.

John Miller was so helpful and knowledgeable!! I didnt feel pressured at all which is a plus for me, John someone read me well and knew exactly what I was looking for and found it for me on his computer. Easy and fast process overall. Prices were reasonable also and great quality products. The free lift base was definitely a bonus and brought me in.

Friendly and knowledgeable service. Really enjoyed our mattress shopping experience.

Very helpful very knowledgeable on the product and listened intently as to what our wants and needs were, and ansewed our questions Excellent service

Great people to deal with every had all the answers for us. John was very nice and took time for us to waiting

We have purchased 3 beds, sheets, pillows, mattress covers from John! Hes wonderful!! Exceptional service and great deals! I would recommend going to see John and tell him we sent you! Excellent value and wonderful service.

Good experience, helpful, answered all my questions and gave me the best sale price as well.

At the Hutchinson, KS store, customer service was excellent with Jasmine and John helping us. We had never bought a mattress where there were so many options. They took the time to explain each bed type and the pro and con of each. We bought an adjustable Serta hybrid and pillows. They gave us many discounts, some advertised, others personalized. We left feeling very satisfied with our purchase.

We went in this snowy day in Hutchinson Kansas. We knew we really needed a bed. My wife and I have been married over 4 decades and never have we had a new bed. John walked us through it, we got more than we expected at a price we could afford. What a great life changing experience!

Absolutely positive experience with the store employee going out of his way to help me in my situation. It was sincere and heartfelt, not just a sale.

Debora was great to do business with! She was very helpful in finding us the perfect mattress and pillow. We didn’t feel pressured at all and she worked quickly and efficiently. I 100% recommended her if you’re in need of a mattress or any bed products.

I was very pleased with my purchase today of a twin size bed frame and mattress. The customer service was excellent and I would highly recommend this store.

My husband and I had a good experience with Mattress Firm! We LOVE our King size mattress & frame we purchased! We definitely will come back and purchase another mattress from here!

Shopping is always professional with John at our local store. He answers all of our questions and concerns, and encourages us to take our time.

Horrible experience so far. i bought a mattress and returned it a day or two later because it wouldn’t fit in my home (it was unopened.) that was 3 weeks ago and i STILL have not been issued a refund. I can’t get in touch with any customer service representatives and they just keep emailing me an automated response saying they will get in touch within 1 business day. I am beyond upset over this and will not be refer anyone to them until this has been resolved! do not buy from here ! customer service is nonexistent and they will steal your money.

Great mattress store! Ned was very professional and extremely helpful. The customer service is outstanding. We were greeted immediately by Ned and provided a complete run down of what the store offered. All of our questions and concerns were addressed and answered. If you are looking for a new mattress this is definitely the store for you!!

Excellent service and a very knowledgeable staff. Paul helped us tremendously and never pressured us with the more expensive brands. Very upfront and honest. I would absolutely recommend this store!

Went in to just get a bed frame... The salesman was helpful. Gave me a bit of a discount, talked to me while ringing it up, and carries it to my car. Will for sure come to mattress firm when i need a new mattress!

Efficient, friendly, and low-key. Im likely to shop there again. Needed a twin mattress and was pleasantly surprised at what they had for the money.

Excellent customer service and an even better value! Will return here for our next purchase.

Loved our experience with John Miller. He was very helpful and not pushy. He asked questions to get an idea of what we were looking for and helped us get a great deal. Thanks again John

Supper nice and extra knowledgeable. John was great with explaining everything to us with warranty and all. We think we got a really great deal and definitely an enjoyable experience.

I had excellent experience at the Mattress firm! Zach Hartwell helped me find the exact mattress that worked with me perfectly in the price range I had in mind. I was very impressed with the customer service and the product selection. I would recommend this store to anyone looking for the right mattress at the right price.

John was extremely helpful. We came in needing beds for myself, husband & 5 children as our house had burned. He told us about all the new mattresses that they had. Made sure we got everything we needed. Plus had delivery the next Tuesday we were there on Saturday. I recommend these guys!

The salesperson was really good newest stuff whats very pleasant did an overall good job.

Reasonable mild mannered retail experience. Informative rather than pushy, helped find what wanted without trying to push something I didn’t. Much appreciated!

Had a fantastic sales experience with John Miller at the Hutchinson Mattress Firm this evening. John was sensitive to what we needed and had the perfect items in stock. Couldnt have gone better. Thanks, John!

Great customer service . Very helpful even stayed after hours to help

I had a wonderful experience here, I came in with not much of a budget to work with at all and they made sure to get me the mattresses that I needed for my kids. They went above and beyond to help me out and Im so grateful.

John was very knowledgeable and great to deal with, thanks again.

Amazing place, top quality customer service! Did everything to help and make it a quick process I would definitely recommend to anyone!!!!

This is the most friendliest mattress store in town...they work with you, and make sure you leave happy!!! wish they did not have so much beautyrest mattresses though, not impress with that brand...we were able to find a mattress we loved though!!

Definitely recommend this store if you are searching for a new mattress in the Hutchinson area. Ned Biltz was very knowledgeable and helpful. Quick to answer any questions we had. Very good customer service. We will definitely be back for future purchases.

Jon did an exllcent job on getting our son a bed. Help us save money and made it enjoyable to purchase from this store. I couldn’t believe how lucky we got. Thanks Jon!!! 2/8/18

Very helpful staff and a pleasant experience! Found exactly what we wanted and was able to have it delivered.

Excellent service. The salespeople are helpful, attentive, and extremely knowledgeable. Would definitely shop for all my mattress needs here and highly recommend others to do the same.

Good prices but would like it if they had more stock on hand instead of waiting 4 days

Very friendly service. Got what I needed in a timely manner.

Guy was very nice and helpful when it came to deciding what to get

Got a great deal. Went in for an adjustable bed frame and the deal he made basically gave me a free king size mattress!

Great place, John was very informative and patient.

The staff was very helpful and patient they were very understanding of my needs and di there best to meet them. I would definitely do business with them again.

Great experience with the salesman. Highly recommend them for all your matress needs. John was very helpful with all our questions and made certain we were happy with our decision.

Very clean store, awesome customer service and extremely helpfull even gave us a free body pillow. Would recommend!

Loved our experience! John was exceptional! Worked with us to find the bed that was perfect for us, and perfect for our budget.

Sales mgr did a great job finding us something in our price range. Good folks at our Hutchinson location

John Miller was very helpful in helping us with our problem. I will refer others to see him for their bedding needs. Thank you John.Don Warner

This store is amazing, the staff there is super friendly and very helpful. They care about helping you find the correct mattress for your needs!

Our salesman was VERY helpful and did a great job directing us to a twin bed for our dad in a nursing facility. He gave us a great deal and when it comes time for us to purchase one for ourselves, we’ll definitely be back!

I would recommend Mattress Firm to anyone looking for a new bed, salesman was very informative and offered a variety of styles .

Thank you for helping me pick the right bed today .really appreciate it

Debora was very helpful in helping me choose the right mattress.

John was awesome to deal with. He wasnt pushy at all, but was very knowledgeable and asked us questions and gave suggestions to help us select the perfect mattress!

Very pleased with the service. Fast & easy purchase.

After sleeping on the same innerspring mattress for 15 years my husband and I decided to take the plunge and buy a new one. We visited several establishments in the Hutchinson area and read many online reviews about mattress types before deciding on Mattress Firm. When we went in Joshua was very helpful. He asked us about our preferences and habits and pointed out a few to try. With each bed we tried he asked us about our opinion on comfort level of the bed in case another mattress would meet our needs better. I have to admit, we went into the store planning to buy a hybrid, memory foam and inner springs (based on online reviews). Joshua spent at least an hour with us, making sure we were comfortable with our choice. The buying process was very quick and Josh thoroughly went through the comfort guarantee and all costs associated with the beds.The mattresses we wanted were not in stock locally but the warehouse in Kansas City had them. The frames were available the day after in Wichita. Joshua actually drove several hours to KC and picked up the mattresses for us that night!! The following day we went to Wichita to get the frames and we had the beds set up very quickly.After sleeping on the bed for a few nights my husband and I both decided the mattresses were too firm (split King). We talked to Joshua and he gave us some tips on breaking them down a bit faster to make sure we needed to switch them out. After trying his tips we decided we still needed something softer. Back to the store we went. Joshua was working that day and he spent another hour with us making sure our replacement mattress would meet our needs. Note - I dont think Joshua was at fault for our choosing the wrong mattresses, I think I was predisposed to buying one particular mattress based on reviews from other people. Bad idea, I wont do that again.We havent received the new ones yet but they were ordered tonight and we are looking forward to getting them!Joshua was honest about the negatives and positives on each bed and was extremely knowledgeable on the composition and materials in each mattress.I HIGHLY recommend purchasing your next mattress from Mattress Firm - and if Joshua is available when you are there you will be in great hands. Thanks for all of your help and patience Joshua!

Excellent service and a no-hassle buying experience. Zach gave me an extremely competitive price due to having done my research online and knowing exactly how low prices could go.

Answered all my question. Seems a little high but probly fair.

Good customer service positive attitude new what I was looking for!

Store employee was very helpful. Directed us to the mattress that fit our need and price range.

John was extremely helpful and a pleasure to work with.

Very knowledgeable help, Debora helped making a decision simple

Great deal on my mattress set. Very helpful sales people!

Very helpful and honest.

Sales associate was awesome. She treated me like I was the first customer of the day even though I came into store 15 minutes before closing.

My husband and I had made a mad dash to this store because we were inendated with bedbugs. I have never boughten a used bed till recently and I regret it completely.We walked in to the store and was greeted quickly and professionally. The manager quickly ascertained our needs and showed us every available option in our budget. Once we changed our minds about what all we needed he quickly switched geers and gave us more options. I am so thrilled with the service and cant recommend this store enough! Now waiting for our bed to be delivered and know we will love it.If your looking for a gret place to get a bed and at the price you need then look no further!I cant say thank you enough for the service we received!!!!

Great deal on a great mattress!

Walked in needing a bed that day and connor was extremely helpfull and got me the exact bed that i needed. best experience ive ever had buying a bed ever. i got in and out in about 45 minutes. i would give this store a 5 star rating.

Friendly, knowledgeable and helpful. Got exactly what I needed.

Very helpful and friendly!

Zack was very helpful, explained everything in detail before I made my purchase. Would totally do business with them again.

I bought a mattress that did not work with my back.John, the manager, was amazing when it came to customer service!

Very prompt courteous and accommodating service.

I was very pleased with the customer service. usally because of my age im not treasted equally.but joshua M. Provided amazing customer service. answered all my question.thank you Matress Firm

Cheapest place in town for quality mattresses!

Got what I needed no hassle. Will shop again.

. Best Matters store in Hutch

Awesome selection friendly people

Salesman was very knowledgeable and helpful.

Got new bed loving it

Ned did a great job, didn’t make us feel pressured and was very knowledgeable and helpful, thanks!

No pressure, professional, helpful staff.

Good friendly service and selection

Over priced