Got a great deal on tires and alignment

Hutchinson Minnesotas most amazing hidden gem! I wish I would have known about this place way sooner!

Tony always does everything he can to help you out, and at a fair price! I would recommend Forbes to everyone!

They broke the power steering while fixing the exhaust. They gave us back a broken car and told us nothing was wrong. Then it took two weeks To get a hold of the owner. He then hung up on us several times. I am 52 years old, I don’t like being treated like a child. He will never see my business or anyone I know, business again.

Very disappointing. I called to order a tire, they said they would have it there the next day. I called them the next day to bring in the vehicle, they said it would be a week to get the tire but forgot to call me. Fair enough. I call them a week later to bring in the vehicle, they say they cannot get the tire. I asked them why they never called me to tell me any of this throughout the process. Their response, “I don’t know” and then they hung up on me.

I use to think very highly of this auto shop. I really thought the customer service was great, until yesterday. A very nice mechanic at Forbes figured out that a vehicle I had recently purchased had a rusted frame. They were so helpful during the whole situation. Unfortunately, I ended up taking the person who sold me the bad vehicle to small claims court and asked the owner of Forbes if he would vouch for me to help me prove the vehicle was damaged prior to me purchasing it, as this was a huge point in the case I was trying to make in court. I called months ago and asked if the owner would be willing to help me out and he agreed to, I called this morning to see if he had gotten around to signing the paperwork I left for him to sign and he said yeah, stop by. When I arrived to pick up the paperwork the owner claimed that he had lost it. So I offered to write up a new one quick as it was simple and only required a sentence or two to explain the vehicles condition. I then questioned if he really wanted to vouch for me and I get it because the person I am taking to court is a neighboring business. However I was told multiple times by him that it would be no issue and when it came down to it he lied to my face claiming he lost the piece of paper when it was very clear that he more then likely just threw it in the garbage. Later to find out in court that he an Bart ( at hutch auto) were actually contacting each other that morning and had this whole situation planned. I was so disappointed and I feel terrible for writing this but I felt that was a very crooked thing to do. The owner of Forbes basically teamed up with the crook at Hutch Auto Sales instead of doing the right thing. I guess its hard to find an ethical businessman in the town of Hutchinson. I guess it makes sense though Hutch Auto probably spends more money at Forbes then I do.

Will never bring any of my vehicles here again. Very rude. The things I ask to be done are never done right. When explaining something I never get listened too. Have to bring my vehicle back multiple times because it’s not fixed right. When calling to see if vehicle is done get very rude response and hung up on.

Great service

So This place just straight up piss me off and would not recommend them for nothing. I had my driver side would that would not work. So I had him look at it to see what the issue was and how much it was going to cost me. She told me it would be 150, no big deal he stated that it was the motor that needed to be change. So i dropped it off and then when i came to pick it up it was 185. Then not even 2 months later I had the same issue with the driver side window it would not go up or down. went back he fixed it no problem. then again not even 2 months later same thing happens. Of course he like your going to have to pay for labor this time around. So i told him all I want him to do is put the window up. They had a hard time doing it but they did it. then he said he was going to have the take out the switch so that window. so the only window that was able to go down can no longer go down along with the back window and on top of that my radio no longer works. Then he state that the issue is the switch and it needs to be replace. I ask him to order it for me he like I cant you need to go to a junk yard to get the part. REALLY DUDE! If you did your right to start with you would have know it was the switch and not the motor. Not happy with these people at all.

Excellent auto shop! I had a terrible noise when using my brakes and they fixed it perfectly, very fast service and reasonable pricing. Highly recommend.

Very fast and very helpful highly recommend going to these guys for any automotive needs!

Very happy with service.

Good customer service

Great service

Good service

Excellent service