We got the used car dealer treatment. The process of getting the vehicle was fast and easy, they screwed me on my trade but agreed to reduce the sticker price to something reasonable. They also agreed to fix specific things on the vehicle as part of the sale, but we are still waiting for that to happen. They also tacked on $299 that wasnt agreed to and I wasnt told about during the signing. They processed so many credit requests that Ive been declined for others because of too many inquiries. The vehicle we chose has its issues but Im reviewing the business not our car. I would suggest you use caution when buying any vehicle especially used ones.

I took my vehicle in with an issue in the wireless phone charger. The service rep was helpful and informative, but the issue was not resolved. The wireless charger still does not charge my phone. I took the phone for repair, thinking it was the issue. The phone charges on all other wireless chargers!

I traded my car in for a used vehicle. They gave us the best price for my trade in and even offered an additional discount on the used car I ended up purchasing. The car I purchased began running funny after 2 weeks. Sputtering between 20-30 mph. The windshield wiper was broken and we discovered no cabin air filter after smelling gasoline/fumes with the A/C on. After needing to jumpstart the car 3 times we were finally able to take the car back in to get checked. From the information I gathered, my vehicle did not get diagnostic testing prior to me taking it off the lot. They changed the car battery, fixed the wipers and put the filter in. The car was diagnosed and fixed before the end of our work day and it was all free of charge. In the end, I do love my car and the staff is really easy to get ahold of. I’m docking points for the diagnostics not being done prior to me leaving with the car. Car runs great now! It just took some extra steps to get there.

Shawn was a great salesman and a pleasure working with him. He made my buying experience very comfortable with no pressure and he went the extra mile in making sure that I was happy with my vehicle purchase. I will plan on getting with Shawn again when a vehicle need arises and will strongly recommend him to anyone looking for a true professional to help out in a vehicle purchase!!!

Flawless deal with driveway delivery and trade-in pick up service. The most convenient and seamless car deal I’ve ever experienced. Thank you to everyone involved, especially Matt Snyder.

Jody took time to ask questions about my car to try and diagnose the issue instead of just going with my self diagnosis. Then, adjusted the plan of action to fit my vehicles needs. The work was quick and customer service was great. Will definitely be back to Conklin Service Department in Hutch.

Very courteous staff. My vehicle was towed from where it broke down and fixed as soon as it could be done after parts had to be ordered. A staff member called us daily to update us. The free shuttle to bring me to pick up my car was super helpful!! I will definitely use their services again.

I tagged along with my buddy Taylor and it made car buying very easy, helpful, and responsive. Ask for Brad H.

Waited in the new car lounge while my car was being serviced. There was a super sweet lady taking care of things in that area that made sure everyone was taken care of. Drinks offered, comfy chairs, restrooms close by. It was a great experience for something usually so mundane!

Hassle free experience! All communication was via text or call phone call with our saleswoman, Kelly and Chance in Finance when we came across the make and model of the vehicle we had been searching for. Total time actually spent at the dealership was under an hour which included sealing the deal with Ari in finance! Everyone was professional and a pleasure to work with. Paul the GM even came over to introduce himself and to make sure all needs were met! Outstanding job everyone! Will certainly recommend your dealership to friends and family.

Brad Holden (Sales) and the entire team that worked on our car was fully focused on helping us out and going the whole 9 yards to make things easy for us. Our family no longer lives in Hutchinson, but we still plan on returning there when we next need a vehicle.

I always have a great experience with Conklin, thats why I have purchased four vehicles from them over the years. The people are friendly and the service is excellent. They have a long time staff and you see the same friendly faces each time I go in.

I am happy with the work they do for me. :)

Just went for an oil change but Jody still answered all my questions with courtesy and respect. They did a great job!

Perfect experience. I will definitely continue to do business here. Thank you!

Jody P. Took really good care of me and my 2016 GMC Yukon. It was a long list of service items due at 60k miles. I also had a defective tail light that had to be replaced under warranty. I had one tire that had curb damage and they replaced that as well. I had a communication error and failed to deliver my Yukon on time. I showed up one day late and they still took and and told me they was booked and would try to finish it in one day. Turned out they needed a couple of hrs the next day to finish it but that was my fault. I have plenty of vehicles to drive so I didn’t mind. I was just happy they took it and got it fixed for my. Thank You Jody!!!

Quality service professional work. Will not ever have my Cadillac serviced elsewhere

Super nice and a pleasure doing business with the Service Dept.

Went in to have the battery checked which was a bad battery which should’ve been under warranty bought at Conklins. Turned out they said it was another issue and that I was told wrong by O’Reillys of The battery. The issue that they repaired cost me $600 and they told me the battery was not bad. I went back to O’Reillys and have the battery checked and the battery is still coming up as bad. Checked at AutoZone as well for the battery being bad. the battery is bad and the battery is under warranty and this is the second time I’ve taken the car in with the battery. Clearly Conklin does not honor its word or warranties

I took my vehicle in for factory recall work. The associate I spoke to when I dropped off and picked up the vehicle had me in and out in no time! The shuttle service team member was friendly and good driver.

Service visit was on time, efficient, and their staff went above and beyond to make the process convenient!

I can honestly say that my car buying experience with CC was absolutely positive from the moment I shook hands with my sales rep to the final signature.I highly recommend and will be doing business with CC in the future!

Our vehicle was hit in a parking lot. Need less to say the other driver no where to be found. The body shop not only repaired our vehicle 💯. They made the process simple and seamless with insurance. Sure made what could have been a painful experience not so bad. We had extra work done too since it was already in the shop. All perfect now.

When my car broke down Conklin was quick to get me in. There were some issues when ordering parts and at the end of the day Conklin wasnt able to fully fix my car and I still had to send it to Kia. But Conklin made it right with me or should I say Kaylee Coleman. Kaylee was always on top of keeping me informed with my car and always checked in and was quick to call back or answer any questions I had. She blew everyone else out of the water that worked there. That girl definitely needs a raise and Im greatful she works in the service department. She definitely made working with a dealership much better, especially when I had a horrible experience with a different dealership in the past. She redeemed how I feel about working with dealerships.

Easy to schedule appointment online, quick communication when vehicle was done, looking forward to using the vehicle pick up option next time.

I know that Jodi will always take care of me and my vehicle! They generally call when its close to time for an oil change which is super helpful. I only deal with the service department but I would definitely recommend it.

Brought my car in for a regular service appointment. They took care of the car and returned it to me in a timely manner. They generally give me a heads up on things that may need to be serviced in the near future so I can be aware of potential issues.

Very professional, straight forward and easy to deal with.

Joe Pendergrass was very helpful in getting our vehicle serviced. He was truthful in helping us with our decision to get a new battery.

Looked at vehicle, made a deal without a bunch of back and forth. Malcolm and Paul made it a great experience. Took care of a couple minor issues with the vehicle we addressed without hesitation. Have recommended and would deal with again.

If I could give this place more stars, I would! 10/10 recommend doing business with these guys. Lost my key to my 2017 Buick Verano and I had to have the car towed in. Towed it in around 7pm on Monday and the new key was programmed and ready to go by 12pm on Tuesday. My tire pressures were crazy so they also adjusted that. Great service! Will be back

Really great people working here and very helpful. Much appreciate

I have always been satisfied with the service I have gotten at Conklins

Jody in the service department is wonderful to work with! He’s been helping me with all my service needs on my Cadillac for several years and I always know he is going to make sure I have the best service. He goes above and beyond. 👍🏻👍🏻

Polite customer service. Prompt service

Great service. I found an issue with the vehicle the day I bought it but they are making it right. They got back with me every time I had a question promptly.

I had the best experience at Conklin. Malcom and his manager took such great care of me. I gave them the long list of the things I had to have in my brand new purchase. They were on top of it from the first time I walked into the dealership until the end. It was a little difficult finding exactly what I wanted but that didn’t stop them. They found what I wanted and as soon as I gave them the okay they sent someone to Arkansas to get it the very next day. Malcom was also a very personable not just your average car salesman. It was very enjoyable to work with him. Hands down would recommend.

Kelly was great to work with. Very quick to return calls and get answers for my questions. The vehicle I purchased is in great condition and would purchase from Conklins and Kelly again.

Fast, friendly service. And they washed my car! Thanks!

Loved the car pick up and delivery for service.

After rescheduling my original appointment they did a greet job of getting me in and getting my oil changed promptly

Jody was great to work with and made sure the hob was done & done well, to my satisfaction! We’ll always use them for detailing our vehicles.

You guys are awesome... thanks for going above and beyond. Thanks for finding out where the oil leak was coming from... you always do a thorough job when working on our vehicle. Thanks Kaylee and Joel

The salesman was extremely friendly and he was very on top of his inventory. The finance man was thoroughly knowledgeable about who was good at financing at the best rate.

Timely friendly and professional service

I brought my Infiniti QX60 there far a 730 appointment to see why an engine light is showing up on my dash. 3 weeks later I still am waiting to have the issue resolved and completed. The female service tech last talked to me, after 1 week I called her, it has been 10 days since she said she would get back with me about the part needed. Is this some special part that is special made?

I had purchased three new cars and one used car from Conklin Cars in the past. My first new car was in the 80’s and the Salesman was Scott Conklin. There was no doubt in my mind that I would buy my next car there. After looking on their website for current new car inventory, Malcom contacted me. He was not pushy and told me he would let me determine the pace. He was very helpful and willing to find answers to all of my questions. I found the right vehicle for me and was able to purchase it on the 0.9% financing. The Business Dept was helpful and had everything ready to go when I was ready to pick up my 2021 Honda HRV. I love it!!

Great service, communication and professionalism from beginning to end. I highly recommend and I would purchase a vehicle through them again in the future.

Friendly, timely with good auto suggestions and no pressure..

Malcolm is the best! Helped us a lot with buying our first car!

The service team here handles our scheduled maintenance tasks on our Honda Odyssey. After some recent work, a noise developed. They were willing to take a second look at their work and corrected the noise at no charge to us even after determining that it was not caused by them. Thanks very much to Cindy and the Honda staff for being reasonable, patient, and kind throughout.

Had truck serviced for recall of passengers airbag ; service airbag light is on; now they want to charge to diagnose why light is on

Jody and his team always do a great job. I ONLY come for Jodys exceptional customer service. He treats me like family and I know I can trust him.

They are amazing people and got me into a car quick im super excited

Everybody was wonderful. I came in the door and the lady with the short hair was kind and offered me something to drink. Brad Holton was very .patient as I asked a lot of questions. When I brought the car back, I was ready to buy. The loan officer was ready when we got there. Dean, you have a great team!!!See you when were ready to buy again!!!

TerribleWent in for an alignment my truck was worse when I left told me I needed new struts when my truck doesn’t even have struts and the only way I got my money back was to delete my bad review so I got my money back and now I’m putting back my bad viewDO NOT GET WORK DONE THERE

Conklin Cars is amazing. We were moving from Minnesota to Arizona when the transmission on our suburban went out. They got us in right away to diagnose the problem and when we decided we didn’t want to put the money (or time) into fixing it, they helped us get into a great new (to us) truck and even helped get our roof top tent off of our suburban! 100% would recommend. They were the best part of Kansas.

My husband was needing a work vehicle and we found what we were looking for at Conklin. They were so helpful throughout the whole process. They even brought the vehicle we were interested in to my work in Wichita so we could look at it. I would highly recommend going to Conklin even if you have to drive aways to get them. It is worth it.

I have a 2006 Chevy Tahoe Z71, it’s had several unexplainable brake issues. First I went to Midwest in Hutchinson were I purchased the vehicle. And was denied service because they, are a Toyota dealer. Hmmmmm! Ok, next I went to Midway. They charged me $250 to diagnose it and $900 to not fix the issue (Service ABS). Picked up the vehicle from midway drive two miles had to be towed home as they wanted another $250 to diagnose it AGAIN! Nope!! So my next stop was to have it towed to Pratt Ks where they fix Tahoes all the time. Would have cost $300 to tow it. So Conklin cars was my last resort. At first it was bumpy, as parts were lost. Put upon receiving the part and fixing the vehicle, I was very impressed and happy with the work done. They went above and beyond to see me happy with the quality of work and craftsmanship their mechanics provide! You got issues, GO TO CONKLIN! Mind you my brakes have had my Tahoe down for 3years had everything changed rotors, ABS module, brakes, master cylinder, for the brake booster to be the problem. Only Conklin figures this out... says a lot about the mechanics in the area!Thanks again to Jodi and his amazing team at Conklin Cars of Hutchinson Kansas service department the “A” Team!!!

Previously had great service and customer service with Jodi! This last time was the last time Ill take my car there for service. I have never been charged a $120 fee. Ive always been given a loaner car. This time they tried to charge me the fee as diagnostics but I already knew what was wrong and told them exactly what needed repaired. I was also told no to a loan and that it could take hours for them to even pull my car in. Very disappointed and absolutely will take my car elsewhere for repair from now on

Jody, my service writer, scheduled my visit, got me in at the appointed time and my service was completed within the estimated time. Free tire rotation and car wash was included. And all for a very reasonable price. I am a happy customer!

I recently purchased a 2018 Silverado from Conklins in Hutchinson Ks. I am from Dodge City. This is the 3rd vehicle I have purchased from them. I know if I had an issue with my vehicle they would make every effort to resolve it as soon as possible. Will I purchase another vehicle from Conklins in Hutchinson? Absolutely, no doubt about it!Johnny MercadoA satisfied customer!

Overall experience was great! Sarah and Chance were very helpful. The only negative I have is the detail job done on the car was very poor. The cabin air filter was not changed (plugged, filthy and smelled) and It looked like all they did was smear armor-all on everything. But, again, overall a great experience, and I would definitely consider buying another car from them.

They are not helpful at allUpdate - AJ Overton was polite and spoke with me; however issue is still not solved.

Conklin is very easy to work with. Ari was very attentive,answered my questions and made me feel comfortable. I would recommend buying from Conklin cars.

I am very pleased. Jody was very helpful and professional. I appreciated how he worked with me and kept me informed. My car was ready earlier than promised. I will use your services in the future and refer my family and friends. Thanks so much 😊.

Fantastic help and service, friendly staff. Great selection of nice well priced vehicles!

Told them I needed my truck done today charged me for diagnosis and couldn’t get it finished that I could take it somewhere else and they get me right so now I have to pay diagnosis two times plus the part and labor

We highly recommend Conklin Cars. The service department has been wonderful to us. They do great work and are very thorough.

I would recommend this dealership when purchasing a new vehicle. The staff was amazing they made the whole process flawless. Great people working there, everyone of them you passed during my purchase acknowledged me and my husband.We would buy another vehicle from them!

Terrible service in car rental area, could not get ahold for 3 days. No way go leave message Box ALWAYS FULL. ABSOLUTELY TERRIBKE SERVICE

Everyone is very friendly and accommodating. I have bought my last few cars from here, no problems at all. I have brought my daughter with me the only thing she and I noticed this last time is even though they said they would vacuum the car out and sanitize it for the most part it wasnt dine. I had my fluids changed, and they did do just that and clean the windows not much else

Thank you to Shawn for setting up my oil change also setting up my phone in the car and I appreciate Kaylee for the oil change and taking care of me while I was waiting. I appreciate the experience, the efficiency and the professionalism of the service department of Conklin Cars Hutch.

Highly recommend the staff was so pleasant and fast. I bought a truck outright with cash and like 12 hours later a tire pressure gauge went out (which normally happens) they took it in the next day and replaced all FOUR FOR FREE a $800 value already for free.... I’ve never got service like that so quick with an easy response

Jody and team worked out repair need in to fit our schedule and the work was completed as expected and returned with a nice wash/clean job!

Conklin Car repair shop did a wonderful & excellent job repairing my severely damaged 2005 Chevy Avalanche. I had hit a bad patch of black ice covered with snow & had no control even in 4 wheel drive & slid into a deep ditch hitting 2 limestone posts with barbed wire causing severe dents, deep scrapes, badly damaged drivers side mirror, damaged front fender, & the list is longer. Damages $7,500. I couldnt believe my eyes when I picked up my Avalanche. I cried tears of joy! Thank you Conklin Cars!! GREAT JOB!!Respectfully, Linda Seeger

I called Conklin cars, I asked them what they had, I was at work in Sterling KS, a salesman brought a car to me, I test drove the car and then Bought the Car! Outstanding Service!!! Thank you Ari Perez Paul Washburn and Steve!

My experience with great. Jody is prompt and professional.

Conklin is the best, do everything right and make you feel your important.

Upgraded to a newer Acadia. Sales and finance dept was fantastic!

Friendly, efficient, and reliable service!

They go above and beyond for all of your needs, and they pay attention to detail while performing exceptional service to all your vehicles. Those service writers and techs are top notch

VERY POOR COMMUNICATION, I HAD TO CONSTANTLY CHECK ON THE PROGRESS OF THE REPAIRS. HAD TO TAKE CAR BACK BECAUSE REPAIRS WERENT COMPLETE. WOULD NOT RECOMMEND FOR FUTURE REPAIRS

Friendly. can always get me in within a day or two

I was very pleased with the transaction. They were able to work with my needs and I left a happy camper.

Worked a deal over the phone, I feel like I got a good deal. They delivered the truck to my office. Thanks! This is my second new purchase with Conklins

We have bought several vehicles new and used and every time has been a fantastic experience. All the people are very friendly and make buying there easy and fun

Great experience and got a great truck!

The service was good except they washed the vehicle and didn’t dry it so had water spots on a black vehicle. When asked them to dry it the young man was very disrespectful, rolled the wet window down and stomped off.

Friendly staff! They did everything possible to make a perfect deal! Going to continue to do business with this great dealership!

Ive purchased two vehicles there this year, 2020, and couldnt be more pleased. I cant say I enjoy the car buying process but Alvin to care of us. There was never any hard pressure sales. It was a professional and cortious process. I would return to Conklins for my next vehicle.

Conklin service was excellent, my Alpha extended warranty not so great.

The work was scheduled and performed

At the end of December 2018 we purchased a used 2016 Nissan Rogue from Brad Holden. On August 11, 2019 the lives of my wife and I were spared, in part, by the Rogue. In whole by the grace of Yahweh.Two days after the accident we were told it was totaled by the insurance company, because of air bag deployment, so we began our car shopping anew. My wife, who abhors car shopping, gave me one stipulation. “We are getting another Rogue. That thing was so safe to drive.” It could have easily rolled, but did not. The fault was the other drivers, my wife was driving, and we have not been in many accidents, but as we were skidding across the highway my life was not flashing before my eyes. What was going through my mind was, I cannot believe this is not rolling. This is a pretty smooth accident.Brad found us another 2016 Rogue. This one was an upgrade and has all of the bells and whistles we wanted. Thanks Brad!

Just bought my 2017 Nissan Sentra from Conklin in Hutch. I want to say that I love, love, love working with Kelli and Chance. Kelli was my voice of reason in picking out the right car for me and Chance went to Bat for me and found the best terms on my loan. It was like working with close friends, not people i just met. Thank you both.

I realize that I posted this a month ago, prior to that, I wasnt given all the information on what I needed for my rental car, and how much it cost, UNTIL the time I was supposed to get my rental car, resulting in waiting for nearly a month to get body work done on my car. I have, in the past, at other body shops, been notified when my vehicle was done being worked on (body work or what have you). I have not been notified. It was only until a few moments ago when I looked at the rental agreement that the rental car was supposed to be returned on 1-16-2020 and that if it wasnt returned by then it would be considered stolen? No one has reached out to me to tell me if my car has been completely remodeled so to speak, so I find it hard to return a rented vehicle not knowing if I will get mine back in the same if not better shape as to when I dropped it off. Maybe you guys with such a high rating in satisfaction could in fact use a little more communication and letting a renter know when the car will in fact be completed, and also within the rental department to ensure that EVERYTHING on the copy of the receipt has been gone over, so this doesnt happen to someone else in the future. Other than this tiny issue, I still have faith in Conklin Cars.

This was my first time using Conklin and probably the best Conklin Promptly and quickly serviced my vehicle as soon as they could even shuttled me to my home and back when my vehicle was ready- I will definitely be returning to Conklin Thanks guys!

The staff was very friendly and professional. My oil change was completed in a very timely manner. I really appreciated the bonus car wash too. I highly recommend this service center.

Very pleasant and professional experience,had my car maintenance done there,also purchased my car there...got a loaner while I waited made things very convenient to still take care of some errands,also drove 3 half hrs for this appmnt...my deer whistles got lost in the carwash, so they tracked them down and even put them back on, wouldnt have mind but it was my second pair...it was a 👍 great experience the drive was worth it..keep up the good work,i am very satisfied.

Great Experience !Patrick and Bob, in the service dept are fantastic to work with. They keep me coming back !Conklin rolls like FAMILY....