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CarMax Car Buying Center
780 Grapevine Hwy, Hurst, TX 76054, United States
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CarMax Car Buying Center
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An
Review №1

Quickly and easily sold my car for a more than fair price, better than any dealer offer. Will use them again if I ever have to sell another car.

RA
Review №2

Called them ahead of time for a car appraisal and was told it will take over an hour to do the appraisal. Got there and appraisal was done in 40-45 minutes with a appraisal printout in hand. Good & friendly employee who helped me and my brother. Asked if we have any other questions and we did and he answered professionally.

Ti
Review №3

Top notch. Matched the online price which was more than fair. Left with a check. Great guys!!

ki
Review №4

Took my car got an offer and left with a check. Very nice guys working there. So easy! Thanks Carmax!!

Ra
Review №5

Convenient but low ball offers.

Ma
Review №6

Got a good appraisal, sold our car.

Ma
Review №7

Took my car in - signed in - waited about 10 minutes - appraised my vehicle - received an offer - total time was less than 45 minutes including getting my check that day. The offer was more than what I expected. The staff was professional and friendly. Would recommended to my family and friends.

Le
Review №8

Brandon was Fast, Fair and Friendly! The whole process was super quick and easy. The store is clean and vending machines available while you wait.

mi
Review №9

Selling my car to CarMax was smooth and painless! Eric at the Hurst, TX store was very professional and friendly. From the time he answered my call until we were walking out the door with a check in hand he made the process easy!

J
Review №10

First time buying a car.. bought a lovely car.. they are super busy.. lots of lovely cars.. great experience..trade in was great got more than I expected.. thank you Kazi..

Na
Review №11

Carmax is always the place to go to get your a valued correctly. Sometimes I take their offer, sometimes I dont (This time I took their offer). Either way you are a winner. You need to go by and get their appraisal before going to trade in your car. You get a no games evaluation and a 7 day price guarantee. When the dealership offers you less you can say match this or Ill take it back to Carmax to sell. Carmax is way easier to deal with the dealerships for valuing your used car fairly.

Li
Review №12

In and out in 30 minutes with check in hand. Very good selling experience with a fair offer. Thank you.

Sr
Review №13

Easy breezy process. Sold my car in less than 30 minutes

Jo
Review №14

Very quick. I felt like they gave me a really good deal. I was surprised to be honest. They just made the process so simple its hard to complain.

Ra
Review №15

Great place to offload a used car without the hassle of private consumers offering 25% of the cars value

Je
Review №16

The process of selling my car was so clear and easy. Thank you!

sa
Review №17

The team with CarMax buying center in Hurst, Texas is excellent and efficient. Tom Carright and Brandon Jackson exceeds our expectations. Hassle free process and Tom and Brandon are awesome representatives for CarMax. Thank you Tom and Brandon for a positive experience.

sc
Review №18

It was a great experience, easier than I thought. I felt I received a fair deal and everyone was happy.

Jo
Review №19

Very simple and relatively efficient process! Miguel was great and even tracked down a few items I had forgotten in my vehicle.Great service!

Da
Review №20

The rep I dealt with yesterday was courteous and professional. They take preventative measures due to covid and even though I didnt sell my vehicle to them, the whole process took maybe 20min. to receive an offer and hit the road.

Ti
Review №21

I left some personal items in the car I forgot under my seat and they throw my stuff away

Se
Review №22

Fast, friendly, and great to work with. I highly recommend this location. It is a sell only location, which works well if you are trying to only sell a vehicle and not but another vehicle.

Ju
Review №23

Had an easy and friendly experience selling my car to CarMax in Hurst. The staff were helpful and kind, and the process only took about 15 mins. I received my check the same day before I left the store. Highly recommend selling your used vehicle to CarMax Buying Center in Hurst.

Fr
Review №24

The CarMax sales process is easy and hassle free. CarMax was busy the day we stopped for an appraisal but it took less than 30 minutes to get a quote. We came back several days later and sold them the car.

BC
Review №25

Great experience - I actually got much more than I anticipated! The team was professional and polite! Would highly recommend!!!!

Te
Review №26

This was my go-to place to sell a car. Not any longer. I figured I was being low balled and went to AutoNation who gave me $1100 MORE for my car.Do your homework before selling to them.

Ni
Review №27

My only regret is passing on my first offer. This was quick and so simple. The Hurst location staff walked me through the process, told me exactly what to bring with me, and removed my plates for me. Thanks guys!

Je
Review №28

Sold my car here last Saturday morning and I walked out with a check in hand in less than an hour. Really friendly and straight to the point. No haggling needed as the price offered was very fair and above what I assumed. Will use CarMax again for sure!!!

lu
Review №29

Great people to work with and very fast transaction.

Ro
Review №30

This is a CarMax car buying center. Guess what they do here? They buy your car! If youre wanting to sell quick or get an appraisal done without going to a KMX superstore, go here. Dont need an appointment but expect them to be busy on Saturdays. Also, your car isnt worth what you think it is. If you want retail money for your car then take the time and money to advertise it yourself. Keep in mind, CarMax will cut you a bank draft on the spot. This is by far the easiest way to sell your car and the convenience of that is built into the offer.

Ke
Review №31

Hurst, TX Location. Fab-u-lous! You offered $500 more than the dealership as a trade in, thank you. We showed up 30 minutes before closing with the printed offer wed received the day before. The 2 guys on duty tag teamed and we completed the transaction before it was time for them to clock out. SMOOOOOOTH. Great experience.

Jo
Review №32

Went in with no appointment, but only waited about 10 minutes to see someone. Very honest about how they work, the price theyre going to offer is wholesale value, based on data from recent auctions for your exact make and model features etc. Even with that, the offer came back higher than I expected. The man that helped me was very polite and helpful through the whole thing.

Sa
Review №33

My mother and I went to Carmax at 12:30p today to sell my dads car. He passed away a couple weeks ago and it was emotional seeing the car parked in the driveway when coming home. We didn’t have to wait long and got an offer. While still in the building I had to call my sister to make sure she was good with the offer. This took 25 minutes before I walked to the window to say we were ready to proceed. In that 25 minutes the room filled up. The Carmax employee stated we would need to sign in again and wait possibly 2 hours. This seemed unreasonable since we didn’t leave. My mother became distraught so we left to take a break since we had already been there for over an hour dealing with this. We came back 30 minutes later and signed back in to wait another hour.I get people coming in and out and waiting. But today was hard when it didn’t have to be. And that sucked.

WS
Review №34

Quick and simple way to get trade in value.

Wy
Review №35

Fair and easy.

Da
Review №36

Spartan Decor, but quick and friendly service

An
Review №37

Quick and friendly service. The price was fair and better than the dealerships would offer.

Mi
Review №38

Car lease expired. CarMax bought my car and paid off my lease, I made about $2,500 profit rather than turning it in at the dealership.

Ko
Review №39

Had a pleasant experience. I went in to appraise my car. Miguel R. was very friendly and transparent with what he saw. I was certainly disappointed that the appraisal was lower than what I had hoped for but was a reasonable offer, it definitely was not a low-ball offer.

DM
Review №40

Good staff, good sale.

Je
Review №41

Sold my car to car max. The process took about an hour. I know I could have probably slightly more selling to a private party but Ive done that in the past and it takes way more time and effort than it should. I was willing to pay the price for convenience.

Cu
Review №42

Friendly people. Very easy and simple setup to buy your car. Always worth stopping by when you want to sell your car.

P
Review №43

Fast and easy

Mo
Review №44

🤪😧😵😩I went here trusting in good customer service I waited 35 minutes for someone to see me and hardly no one was there, then when I got the car, salesman just added a maintance package without asking me, 🤨then when I get the 2017 with about miles 23,000 the I notice engine shaking and😲 a sounds when I drive for 30min,😲within 5 dys smh then the salesman and manger of the salesman was mean and trying to get me to keep it, after I already I was tryin to different car, salesman said he wouldnt charge to transfere on car and when his came and sit with us he said no after All I went through ... I call corporate, crying in their bathroom, he said they would fix this and someone will contact you Never did until I did on the day the 2nd car came 1050 am is when they contact Me 😩watch salesmans there . Smh

Gr
Review №45

Good service. Professional. Fair price for my Toyota Highlander highbred 2016 with 31,800 mi. $32,000Now I do not need to deal with used car salesmen, or worse an ad in the paper and fraud calls attempting to sell it myself, handle paperwork and title.Total time with a 10 min wait, about 45 min from the time we walked in, discussed the deal, and left with check in hand.Good service. Check a few used car lots and Kelly BB to get an idea as to what your car is worth. Remember, they buy at wholesale, not retail. So expect to sell your car at a lower price as they have to resell it for profit later.Recommend the Hurst office for your next used car sale. GC

Di
Review №46

Prompt Professional

Lo
Review №47

Sold my car today. Easy process. Kind people - and the best price for my car after 3 stops at dealerships. Thanks CarMax!

Ca
Review №48

Fair offers and the staff was professional and fast. Great experience!

An
Review №49

Fast and easy car buying service. However expect a lower value than KBB offers you. On the plus side, no car dealer salesman to deal with

Ne
Review №50

Appraisal was faster than expected. We got in & out of there in less than an hour with a check in hand. This was the second time Ive done business here and both times I thought their offer was very fair. Also, the bathroom was very clean! A tip for the ladies: if the name on your car title differs from your current name - your maiden name is your current name, bring your marriage certificate, it may save some time. The check is issued according to the name on the car title. Keep that in mind if you think your bank may not cash the check with your previous name. Great experience with the helpful & knowledgeable staff.

No
Review №51

Great service.

Na
Review №52

Sold my car here. Made several times what I expected to get. No complaints. Attendant was incredibly friendly

Ch
Review №53

Fast and efficient, gave a fair price without any hassle.

Ja
Review №54

Great customer service. No hassles. No pressure. Friendly and helpful.

Je
Review №55

Great negotiator and skilled personnel with a professional attitude.

Th
Review №56

I had a great experience dealing with CarMax and recommend others to get a fair deal on selling a car. I was in and out in 30 minutes.

Sh
Review №57

Offered me by far the best price to sell my car. Very efficient & friendly

Te
Review №58

Great place to sell your car. Fast and friendly service.

Sa
Review №59

Theyre very quick in doing things, but the area is little isolated, not a prime area.

Je
Review №60

Great experience. Would do it again!

Za
Review №61

Have sold two cars over the years and both times received an offer that exceeded expectations.

Tu
Review №62

Fair prices for you car if youre selling.

Un
Review №63

Great.in and out to pay my bill

Sc
Review №64

Easy and professional! Our 4th car sold to CarMax over the years!

Ke
Review №65

Youve gotta be kidding me. Took our car to this place to get it appraised, and our 2001 car got an offer of $2000. A car 3 years newer got an offer of $3000, with nearly the same mileage. This place is a friggin joke. Sell it yourself, dont bother giving these clowns a minute of your time.

Ra
Review №66

They were rude and it sucked I will not be going back

Da
Review №67

Dont ever buy a car from CarMax. They make it as hard as possible

Lo
Review №68

I had a good experience. The whole process took less than an hour. The staff was very professional.

D
Review №69

Sold my care here. Quick and good price

Jo
Review №70

Prompt service and a great offer on my car. Ended up selling to dealer as part of trade but would not hesitate to use CarMax again.

Ma
Review №71

Want to give me peanuts for my car as a trade in, yet wanted me to pay super high prices for their cars ... NEVER NEVER NEVER NEVER WILL GO BACK TO them EVER AGAIN !!!!!

Ch
Review №72

Horrible. . .tried to tell me something was wrong with engine. .. . Took to a mechanic and was told that there was absolutely nothing wrong . . . .scam artist trying to get your car cheap any way possible

St
Review №73

Awesome service!

Ry
Review №74

Gave us a great price on our trade in and was a very fast process

Ch
Review №75

This place is JOKE!!! They tell me the they get their value from KBB and auction, I advised him we are not in an auction environment, we are in a trade in environment, just because you normally buy cars at one place doesnt mean the price is the same everywhere. I normally buy cars from private sellers but if I buy from you I know Im paying more because its not the private part environment. He claims KBB told him the car was worth about $1,814 less then KBB told me its worth, REALLY??? They are screwing people. I know you will be reselling it so you must have margin left to make a profit but you are LOW BALLING people and hoping they are too stupid to know what their car is REALLY worth in trade in and retail. You also lied about what you would resell it for, if you would sell it for $4K less then its worth you would not be in business. THEY LIE!!!!!! KNOW WHAT YOUR CAR IS WORTH, BOTH TRADE AND RETAIL!!

Ev
Review №76

Try to get an online appraisal switch the CarMax application advertisers, I got all the way to the internet tells me to drive to Dallas with all my papers. Uninstall the app.

Mi
Review №77

This is not a dealership

ma
Review №78

Service excellent. Offer about what I expected.

St
Review №79

The agents act professional, review the vehicle and access the price they can pay for your vehicle in a relatively short time. Their lobby is comfortable, you can watch tv, read or purchase snacks to eat while you wait.

Ch
Review №80

Offered me way way below what I can get at a dealership. I have been shopping around for selling it outright at different dealers. What I have found is that dealers from different manufactures will often offer you more. So if you have a chevy try ford. Or if you have a ford try chevy. Dont know why that is. Now if your trading in it might be a different situation. Also the reason they said the quote from car max was so low is because they only give you the price they can get from auction. My car is only 2 years old so its in mint condition. Maybe if you have an old junker it might be the place to stop at. Not for anyone who has a car of value. Either try the dealerships or sell it outright.

An
Review №81

One stop shopping, get your trade in value and shop online, nationwide

In
Review №82

When buying ask for too much, when selling offer little

Bi
Review №83

No one in there this evening was happy with the deal offered.

Ro
Review №84

Sold my car. Friendly fast, no pressure.

Ma
Review №85

Very efficient, but expect a wait at busy times.

Bi
Review №86

Offered more than KBB for my car.

Cr
Review №87

Fast and easy

Jo
Review №88

Good experience.

An
Review №89

Sold my jeep here. Staff was very professional and I was offered a fair deal.

Kr
Review №90

Corner of Hwy 26 and Precinct Line in Hurst.

ma
Review №91

Very funny

Br
Review №92

Aight!

Hu
Review №93

The estimated number of used cars is very good, beyond the original expectations.

JE
Review №94

Good concept for buying and selling cars

Information
34 Photos
94 Comments
4.2 Rating
  • Address:780 Grapevine Hwy, Hurst, TX 76054, United States
  • Site:https://carmax.com/stores/7956?utm_source=SEO_Local&utm_medium=SEO_Local_Snack_Pack&utm_campaign=SEO_TX&utm_content=SEO_Hurst&utm_term=SEO_7956
  • Phone:+1 817-462-9243
Categories
  • Used car dealer
  • Car dealer
  • Car service
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:9AM–6PM
Offerings
  • Buys used goods:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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