I ventured out yesterday, only to look at cars, with zero intentions on purchasing one, Cameron was our sales associate, he was incredibly patient with me and my indecisiveness, we tried many cars until he got us into the perfect car! He and his team were incredible. I highly recommend visiting their location if youre interested in a new vehicle. The atmosphere was great! Thank you Cameron Wurth and Dutch Miller.
We just bought a Honda pilot. We had Camron as our Salesman. He was GREAT!! Very professional, courteous, and thorough. He took his time and explained everything to us and answered all of our questions. Hes a great salesman so if you need a car from Dutch Miller in Huntington, remember to ask for Camron. Nathan in the finance department was great too! Very kind and courteous explained everything in detail, we signed the papers and was ready to leave in our new Honda. I highly recommend Dutch Miller Chevrolet in Huntington!
I have been a loyal customer at Dutch Miller Chevrolet for many many years and I will not change. The people there are great and I consider than more than just sales people or service people they are my friends
If you are looking for a dealership that will do their absolute best to save you money and get you into a brand new truck or car, this is the place to be! Brandon Griffith is by far well experienced in specs as well as features with all of the latest and newest vehicles come on down and see him! 10/10 will be back again!
Getting 2 stars because their sales team is okay. Service department and now I’m stuck with a car that has the same issues it did 6 months ago when it was still under warranty and sat on the lot for 7 weeks with them doing nothing to it. Finally just picked it up and the service team didn’t even bother to make it right. Our sales guy Skylar tried to make it right but couldn’t get it taken care of. Unfortunately i will probably get rid of it and go elsewhere simply because of their pitiful service Dept. This was my second car buying experience there and will definitely be my last due to all the issues I’ve had and have never been attempted to be solved.
My husband and I bought a used F-150 here and Luke was our salesman. He did such a good job that we came back in a month and bought a brand new car as well from him. Billie in financing was awesome both times as well!! I can tell you that our second deal wasn’t an easy one but they got it done! Great experience with this dealership!!! Highly recommend!!
Great service! The guy with the Abe Lincoln beard is great to service your vehicle and spot what you’d car actually needs and doesn’t need.
My son got a 2022 Hyundai Elantra! Thanks to Cameron Wurth for making the experience enjoyable! This was my son’s first time purchasing a new car, and Cameron was great to work with, fair, and very honest and reliable. I highly recommend heading to Dutch Miller for your next new or used car and make sure to ask for Cameron! I promise you won’t be disappointed!!
Greg Stevens & his service team got my vehicle in quickly when I had an unforeseen flat tire this morning. Had me on my way in no time & really saved the day. Great people, great service!
I would like to say as soon as my husband and I walked in to speak to a sales representative, Luke Durham was great. We came in late in the evening. Luke didnt hesitate to go ahead and talk with us, show us potential vehicles, and get started on paperwork. Luke also was very upfront and honest about every question we had. He stayed past 8 oclock to help us. He will do great things for this company and in life! Keep it up young man, you are a rockstar!!
I have never bought a car before, but Cory Hanley made this experience so easy and wonderful. He isn’t just a salesperson that will push, but an actual person that cares about your well being outside of the dealership. He explained everything and was super patient with me. If I ever buy a car again, I would want Cory selling it to me. 10/10 highly recommend!
Luke Durham was one of the most helpful and sweetest salesman. I felt like I was in good hands!! Recommended to all of my friends. If you are looking to get a new car, go to him!!
I saw a truck I wanted on line. Luke was the salesman that posted it. When I text to see if it was still available I got a quick reply from Luke to let me know it was. I Was out of town so all our conversation was texted. Luke answered all my questions and gave me more information that I didn’t think to ask. I made appointment for Monday June 14.When I arrived Luke was there to greet me. I looked the truck over than Luke and I took it for a test drive. I was pretty sure I want it but after the drive and the great service I received from Luke with no hesitation I purchased the truck.Luke is a young man. After working and spending the day with him I must say I am very impressed. Young men like Luke seems to be to few and far between.God bless you Luke I believe your future is bright.It was a pleasure dealing with you.....Al
My experience at Dutch Miller was excellent. Luke was very helpful and knowledgeable of the vehicles that were available to me. Luke made finding the vehicle I wanted really simple and easy. I will be recommending to others to go here when wanting to purchase a vehicle.
Cameron Wurth worked very hard to get us into the vehicle that we love...he was very professional and was very good about keeping us updated with the loan process...so if you are looking for a purchase of a used vehicle call Dutch MillerChevrolet and for excellent customer service ask for Cameron...heel do whatevet he can do to get you in the vehicle you want!!
My boy Cameron got me right with a 2022 car very trusted and much appreciated !
Corey has been extremely nice and helpful, made my purchase quick and easy
Luke is a super friendly guy and a very knowledgeable sales. He’s very good at what he does and was very thorough. You all need more salesmen like him!
Jacob Heskett and Nathanial Henson took such great care of us! We didn’t expect to be purchasing anything only going to look around and they helped us to drive off the lot in a new amazing car that was perfect for us! We couldn’t have had a better first car buying experience! Thanks to them for making it happen. I HIGHLY recommend you go see them if you’re in the market for a new car!
After my car was damaged in a fender bender accident, I decided to take my car to a dealer because I wanted the work to be done right. Well, it didnt get fixed at all.After I dropped the car off for repair, they called me and said they found 1500 dollars worth of repairs that they could do while they fixed the damages from the accident. I refused.I had just had new brakes put on my car before the accident. None of the things they named off were urgently needed. Just maintenance.They kept my car for 3 weeks and when I finally got it back the brakes squeeled and I had to have them replaced. And if that wasnt bad enough, get this... THEY DIDNT FIX THE DAMAGE!You can see in the picture at the bottom of the bumper there is a jagged edge plastic that was broken in the accident. That plastic piece was not replaced.I called them and they said they didnt have one and they would order one.Well, its been 8 years, must be coming from the moon I guess.Word of adviceGO SOMEWHERE ELSE!
Great experience, Alonza was very helpful and patient. She has a great personality, not pushy like most salespeople. She addressed any concerns that I had, I left feeling good about my purchase.
After a month long search and several dealerships I finally found a Salesman that really cared . Jacob was so helpful and friendly, Honest and didn’t stop till he got me approved and In a car I really wanted . Everyone there was so friendly and the finance person Billie was awesome too 😊 This is definitely the only place I will go from now on and will send everyone I know there . Thanks again Dutch Miller Chevrolet I’m so happy with my Chevy Trax ! Pam Conley Ashland, Ky
Very impressed with Luke Durhams service. very helpful and great costumer service you can’t teach personality. Keep it up Dutch Miller!
My parents bought cars from Dutch for years. Having just moved back to Huntington, I needed a car and returned to Dutch. Alonza Washington put me in a beautiful 2018 Hyundai Sonata!!! She is truly interested in finding the perfect car for her customer and the dealership far exceeds customer expectations!!
Dimitrius is awesome!!! Always there for you when you need him. You won’t be disappointed when you visit Dutch Miller Chevy!
Luke is one of the best salesman on the lot. He is so helpful and so informative. He definitely is the best one I’ve spoken too!!
Great experience! Nick tried his best to get me in a good car, but sadly the deal didn’t work out. Definitely will be going back and asking for him!
My husband and myself went to dutch miller to buy a car. We had the pleasure of meeting a salesman named Brad. He sold us the car we was looking at he was awesome he made sure we knew every inch of the car and was comfortable that we knew what every button and switch was. He also paired my phone with the blue tooth in our new car. If you are looking for a new or used car I strongly recommend dutch miller.
If you’re going to go to dutchmiller definitely ask for Luke! Top tier customer service along with the whole staff. The best dealership I’ve ever experienced I definitely recommend dutchmiller Chevy for any new or used cars you might need.
Luke was such a great salesman. I definitely recommend anyone coming to dutchmiller to ask for him. All of dutchmiller staff was extremely helpful and was able to get me in the car I was looking for.
Luke Durham is the best salesman I’ve encountered. If you buy a vehicle from here, ask for him 👍
Like Durham is an awesome salesman! Highley recommend going to him for any vehicle purchase!
If you have any new or used car needs look up Jacob he took excellent care of us, very knowledgeable and very patient. Did not feel pressured at all. He’s a great!!
I spoke with Alonza regarding my vehicle she was well mannered and polite very good sales person. I will definitely keep her in mind when Im ready to make a purchase.£
I wish we could give negative star ratingsA friend made her first car purchase from Dutch Miller 2 weeks agoShe purchased a used car for the agreed upon $11,000by the time the deal was done the Salesman had tacked so much onto her purchase that she was going to end up paying over $22,000 for this 11K car. When we discussed the purchase with her and saw how badly she had been taken advantage of we returned to the dealer with her the next morning. We had them take all of the added charges off of the purchase, which by the way were not explained to her at all during the closing of the sale, we also had them return her trade in car which they gave her only $500 dollars for but is valued at approximately $3,500. Do not trust this dealership to be honest with you and if the sales manager gets involved walk away from the sale because he is the most dis-honest person we have ever encountered, he did not want to even discuss all of the ways that our friend was taken advantage of and continually changed his position on the offer depending on what question was being asked. The Sales manager is truly a snake in the grass and you are better off buying a car from any other dealer in the area than Dutch Miller....
A guy named Luke Durham was honestly the nicest and most generous person there ! Asked a bunch of times if me and my fiancé and child was comfortable enough, or if there was anything he could get for us like water, and he kept making sure we were ok ! He showed a lot of respect and responsibility, laid back genuine guy ! He got straight to the point and talked to us like we knew each other for years ! And after all of that I got the car that I wanted with the price that fit my budget and he also gave me his info in case I needed something from Dutch and couldn’t get ahold of the other departments and I could just call him for that type of help! Better make sure he gets what hes worth because if I have my own business of any sort, I know for a fact who to hire immediately! Just because of his character ! Luke Durham !
Luke is very knowledgeable and I would definitely give them my business again.
If you go to dutchmiller ask for Luke! the best dealership experience i’ve ever had was at dutchmiller the whole staff was great especially Luke.
Luke was great. If you go into dutchmiller make sure you ask for Luke!!
She was very polite and knowledgeable I am very very helpful one of the nicest people I’ve dealt with in a long time
As for Luke!!! By far the best salesman was great when I got my new car.
Luke was amazing. Helped me find the car I was looking for in under an hour!!
My husband and I drove an hour to Huntington to test drive a used car they had listed on Car Gurus. Nick was our sales person . Very polite but seemed new to sales. We were offered a insultingly low amount for our trade in, but we decided we would not use our car as a trade in and just finance the other car. When we were looking at that paperwork provided by Nick, had had the sales price $1000 more than the listing. I told him and he apologized and said he would correct it. He came back with the same price and said he couldnt do any better. We walked away at that point, since they would not honor the price they advertised.
Bought a truck for my husband from Cory. He was great to work with, will be back in the future.
Cameron did a good job.
I came down to Dutch Miller and met with miss Alonza her hospitality was so awesome! She was very friendly also very helpful and patient. Alonza was also very helpful with the questions I had for her I really enjoyed miss Alonza I definitely would recommend any of my friends if their looking for vehicle to stop by and visit miss Alonza
Cameron did a great job
Took my Veloster for a recall for possible engine catching on fire. After getting home and raising my hood to just have a look I found a little present left for me. A dirty rag that could have caught my car on fire!
Alonza was really nice and made us feel comfortable
This place is a joke don’t take your car there to be worked on . They will cut the wires and black tape themBack together . And they also won’t put the parts back on and put them back together . Back yard mechanicsAre better .
Like durham is a good salesman
Was told my vehicle would be ready in two hours..and its not even close to being ready 3 1/2 hrs later and they hadnt even started on it..the guy in the service department was a total jerk.. wouldnt recommend this place to Anyone
Ask for Jacob! Seriously excellent service, he understood what I was looking for and wasted no time getting it to me!
I had heard good things and sent my car here for repairs. Dennis and Jason of the service department told me repeatedly for a week that they were going to look at it this afternoon. At one point, they said that they would look at it and have the repairs done by the end of the day. They then told me it would be 2 months before they would even have time to see what needed repaired on my car. I can understand being busy but not lying to disguise that. If they are this dishonest before even looking at the car, I wont trust them to be honest about anything else. They were rude and patronizing, and their lies wasted my time and money.
Friendly and ready to help. They know me by name, making it personal that i respect and understand they will meet my needs for my Chevy truck. Thank your service department for me.
Good service
Service department is top notch. Service writers are super nice and professional. Mechanics know what they’re doing. As a team they get you in and on your way quick.
I came here for the $40 National Test Drive event. You test drive a new vehicle in February and you get a $40 prepaid Visa. I spoke with a guy named Stephen. Young guy, 22, but sharp and courteous. He wasnt aggressive, he asked great questions to help me find what I was looking for (although I already knew what I was looking for), and he was very personable and friendly. He obviously knows his stuff and even seems like somebody I wouldnt mind hanging out with.As far as the facility is concerned, its very clean and looks nice and inviting, but there isnt room for customer parking or at least an obvious place to park.Overall, this is one of the nicer dealerships Ive ever visited and definitely one of the best in the area.
He was the best salesman .
Very knowledgeable,friendly. Very family oriented. Will definitely go back.
Great staff, super helpful. We drove in from Cincinnati because of the great deal I worked out with Jeremy. Thanks guys!
Our cars engine was overheating while we were trying to drive to our hotel in Cincinnati. We stopped by Dutch Millers service department 30 minutes before they closed and Jason was very helpful and said that hed do everything he could to get us back on the road. Despite having many other cars to work on, Cody the mechanic took care of our car and worked overtime to get it fixed and we were able to make it to our hotel that night. Excellent service and care.
I needed a key programmed for my car. Your parts guy was awesome and so were the guys who got my key programmed
Luke was awesome!
Great service! Fast and friendly sales staff!
Have called 4 times trying to get my money back from gap insurance that I purchased. My money, not yours 😡. Left several messages no return calls. Poor service. I don’t care if it’s 2$ it’s the principle of it. Return people’s phone calls they remember and will go elsewhere for better service.
Bought a new Optima from Marcus. Hes great to work with!
Just be warned, if you have your car serviced on Friday they will not let you pick it up on Saturday because they dont staff that department. So while they do have people working on Saturday in Sales, no one will get your keys for you. Pretty ridiculous that they dont warn you about that when you have Friday servicing. This required having to extend our rental for 3 days. I will take the time to drive to a different Chevy dealership in the future.This is in addition to when I was seeking a new car a year ago I spoke to a gentleman there and made it clear what my criteria was. Type, year, and very specific price range. He would not accept that I was firm on these requirements. I ended up saying no thank you and purchased privately meeting my exact requirements. The gentleman called me every few weeks after trying to close on a sale. I was clear each time I found what I was looking for elsewhere but that did not stop the calls.Just seems to be an overall lack of customer focus in what they do. I cant recommend based on my experience.
Although youre not the cheapest service department in town, I always go to you because I have confidence in your technicians and, perhaps more importantly, I trust that youre telling me the truth about my vehicle. Everyone is always extremely friendly. The atmosphere is pleasant and I almost look forward to coming into the service department. Thank you for another job well done!David Mills,Huntington, West Virginia
Absolutely amazing service! Friendly staff. My car is running great! Took care of me in a timely manner. I would recommend the service department to anyone who has any issues with their car. They were very straightforward and charged a lot less than I expected to pay.
I have been a customer of Dutch Miller since 1971 and my first husband did repairs on upholstery for you for years. We recently bought a used Hyundai Santa Fe from you and when we finished signing everything you had closed. We were not told up from that there was only one key or we would have negotiated that in the deal. We were told as we were leaving and if we needed a second keys we could buy it. Well I sure can’t afford $450 fir a key and we really need two. This is not acceptable. I am not very happy with the service we have been given. I love my car but not at all happy with Dutch Miller.
Top notch group of guys (and gals) and a great selection of new and used vehicles!
Appalled at the practices of this dealership. I tried to contact a sales manager 6 times over a 2 week period. I was promised a call back 3 different times by 3 different employees and it never happened. My grandfather worked for this company for years and I am truly embarrassed to admit that. I would never recommend this dealership. They do not take customers seriously, poor work ethics and fail at customer service.
Outstanding experience as always. Jason, Dennis and Jonathon are always top notch
When arriving expect to be greeted with a smile. I have only been there twice and Im known by name. From the floors to the ceiling this place is clean and of course all the workers. The waiting room has complimentary water and coffee with a snack machine. Its honestly as nice your own living room. No I do not know anyone there at dutch miller I have never been there until I bought my Hyundai veloster else where, they take great measurements to keep my car like new and running in top condition.
Very friendly and fast and answered a couple of questions I had
Mark Smith was fantastic with us. Answered all of my questions brought the car around for me to see what we were talking about. Looking forward to dealing with him again soon. Great place, great people. Friendly, informative and thoughtful.
Fast and friendly service, Couldn’t have been any happier with my experience . Highly recommend !!!! Thanks for everything 😁
Called and was able to get my 2002 Hyundai Sonata in the same day for an inspection on possible recall repair work. Dutch Miller Hyundai staff was very welcoming and explained the claims process thoroughly. Amazing service personnel!
Review is a year late but I came to look at a car and a rude salesman used my car to write stuff on the he cussed me when I confronted him. Will never buy from here. Try dancummins.com or bill cole in Ashland great experience.
A bunch of crooks, from the finance people to the general manager . And for Cris Miller he has a good talk but when it comes to getting to the facts not there. I know one thing I will not recommend anyone to buy a car from any of their dealerships at all. Having dirty finance people working for you does not mean a lot.
I was just window shopping but all the staff was very friendly and willing to help if I needed them. Once I told the sales people that I was only looking for now, they did not bug me or hassle me like a lot of car salesmen do.
Verry bad customer service all lies ran credit 80 times for no reason
Will never purchase another vehicle at Dutch Miller! Purchased a vehicle in 2014 Starting at 2 years after my purchase I began receiving phone calls trying to get me to trade in my car. Calls started at my place of employment! I called to ask then to stop and was assured they would. It did not. So I had to speak to a manager. Did not receive calls again until recently. They called my place of employment asking for me! Asked for my cell phone number knowing they were calling a hospital and of course my co worker did not provide them with it. I called and asked who the person was that called me and of course it was a sales associate!
I will never buy a car from Dutch Miller. My sales person Stephen Wagoner told me if anything went wrong with my Acura that Dutch Miller would fix it. The only Dutch Miller will do is lie to you.
Always friendly employees that do quality work, I recommend you try the service center.
Cameron Stevens made our experience very pleasant. We were in and out in a new vehicle within a few hours. We will be back to buy our next vehicle from him. Couldnt ask for better service from all involved.
Super friendly and fast service, I couldn’t have been happier with my experience, highly recommended. Thanks for everything!!!
My experience with Dutch Miller was more than i expected. Mr. Miller is an amazing person i told him what i wanted and he delivered. Mr. Miller went above and beyond my expectation. Im happy being recommended by the Spauldings to Mr. Miller he is indeed top notch. If you want quality and the best customer service Dutch Miller is your place. Thank you Mr. M. Miller.
I have bought two vehicles from Dutch Miller and I can honestly say I will buy EVERY car from Dutch Miller in the future. The sales associate, Cory did a great job in making sure I was satisfied with my purchase of a used 2006 4runner. It only took an hour to complete the paperwork and then I was handed the keys to a nice, clean new ride. We previously bought a van for my wife, a 2007 Honda Odyssey, and the vehicle was in great shape with low miles. Thank you Dutch Miller for making our car buying experiences a huge success. We plan on buying from you for all future purchases.
Went in for recall and they were friendly and concerned about car. This is my first time being here. They also was nice telling me something about my car for holder if key fob dont work anymore you can still start your car. Did not know that. Thanks
Robert Fruth was wonderful with helping us get a new car. No one wanted to work with us due to a car that we own because of who it was financed through. He problem solved and got us into a 2015 Hyundai that we love. I would definitely recommend going to him for all of you car shopping needs!
Recently purchased a Chevy Colorado the sales associate Liz was great to work with as well as Billie Burks in finance.
I have dealt with this company for years and they have always been good to us. Very professional and knowledgeable.
Great car buying experience for a college graduate like myself! Super helpful staff, great affordable purchase, Im so happy with my purchase! Mark Newsome and Sam Miller went above and beyond to make sure I was satisfied with my purchase. Thanks again Dutch Miller Chevy!
I recently purchased a vehicle from Dutch Miller and I must say the experience was great. The gentleman Robert that helped me was very accommodating. I had s specific amount that I was willing to pay for the vehicle and he took the time to make sure I was able to obtain it for the price I wanted. He was a very patient man. He also made sure that I had all the info I would need to get my On Star and Sirius XM started and even called me to make sure everything was complete and that I didnt have any issues with it. Dutch Miller was great but Robert was better. Thanks
Grossly over charged my fiance to replace a starter. Car starts now but shakes like crazy. She called them about it and was told shed have to pay a diagnostic fee for a problem they created. Door locks now open and close on their own, driving or parked. Never going there again.
Great experience!! They had the exact truck I wanted, it was if I built it myself!!! Very knowledgeable employees with a drive for excellence from start to finish. Will definitely buy my next one from them again!!!