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Depalo & Sons Auto Body
25 New York Ave # 4, Huntington, NY 11743, United States
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Depalo & Sons Auto Body
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mi
Review №1

Junior and the entire team were great from start to finish. They communicated the status on the car every day and the car came back looking like the day I left the show room.Highly recommended.

gt
Review №2

I thought I rated this auto body repair shop but apparently I have not. I am not going to make it too long this review. It is very hard to find a good mechanic and a good body shop who 1, who knows what they are doing and two, they are honest. Depalo and Sons Auto Body hit both of them Square on. They are a Geico collision repair shop as well as a Volkswagen certified repair shop. When leasing a Volkswagen at Donaldson they require if any damages to the car that can be repaired must be repaired at a certified Volkswagen repair shop. Depalo and Sons Auto Body meets all the requirements. When I arrive they were courteous friendly and did not make me feel like a fool for damaging my car. I have been in auto body shops in the past and the owner or the repair person still have thoughts in his head. My repairs were done within a timely matter and the car came out as if it was coming out of the dealership when we first bought it. So if you need any repairs, body repairs that is try Depalo and Sons Auto Body in Huntington.

Ji
Review №3

From the beginning when the accident occurred to the end when I received the car Depalo helped make the process so easy and stress free. I was kept informed as to the status every minute along the way. There were delays in the process but they were out of the control of Depalo. Depalo worked directly with Volvo and GEICO and handled everything effectively and efficiently. This was my second time dealing with Depalo and I would not use anyone else. I could write a book on all the great experiences I have had with Depalo. I have already recommended Depalo to all my friends and family.

Na
Review №4

They did a phenomenal job. My car looks great the price was reasonable and the customer service was fantastic. Overall a great experience and I genuinely recommend their services.

Bo
Review №5

Well run family business for 50 years. Very professional and entire work force very knowledgeable. Highly recommend

Ga
Review №6

These guys were so good! Everyone was super nice and helpful. The communication about the status of my car, keeping me in the loop was the best Ive ever received. Whats even better is I couldve left my rental car there after I picked up my car instead of driving all the way to enterprise! I would highly recommend them for any body or paint work you need... and I have to say, the detailing on my car was also awesome and unexpected.

An
Review №7

Five stars! Had somebody side swipe my Jeep, damaging my fender flare. I bought the part, had them paint match along with a full inside/outside detail. Came out good as new. Highly recommended!

Ka
Review №8

I had a great experience with the body work and painting done on my Mercedes GLE. They were prompt in taking in my car and having it ready at the desired time. I appreciate them keeping my informed throughout the repair regarding the progress and changes. Would definitely visit them again for future repairs needed!

Da
Review №9

I got my car back from Depalo & Sons Auto Body. I am very pleased with the job they did. They always kept me in the loop with their updates and they beat their original time estimate. They are also an authorized Honda and Geico repair center so I had no worries in that regard.Very friendly also.

Gi
Review №10

Ive used Depalo & Sons Auto Body a number of times. Their work is outstanding and - as important - the office staff is amazing! They are friendly, professional and provide ongoing communication about the progress of repairs.

Al
Review №11

This is the third time we have used DePalo and Sons. Fabulous customer service, attention to detail and incredible work! Will be returning and referring. Highly highly recommend.

Sh
Review №12

Depalo & Sons did an amazing job replacing/fixing the bumper on our Tahoe. They not only texted up updates on the status and timing of the job, but they completed it 2 days early and cleaned the car up beautifully. They are the most transparent and professional auto body shop weve ever dealt with: friendly, reliable, quick and trustworthy. I will absolutely use them again in the future.

Fr
Review №13

Theyve done a few repair jobs for me & my family, and their work is top-notch every time.

Tr
Review №14

They were a delight to work with. Very professional, organized and reasonable. They delivered my car sooner than expected and did everything to make the process as easy as possible. Thank you!

Tr
Review №15

Kept me informed every step of the way. Wouldn’t go anywhere else for repairs

gi
Review №16

Professional, clean, knowledgeable staff, provided text updates, car was ready earlier than promise date, very convenient (Geico certified, Volvo certified- as well as many other brands), rental car pick up and drop off. Made the whole process easy. Would definitely recommend and use again.

Da
Review №17

Would definitely recommend using Depalo for car repair. They organized everything through Geico and rental car service. Great repair work, communication and service!

La
Review №18

DiPaolo fixed the front end of my car as I was in an accident. They also painted some scratches. Excellent professional and the customer service was great!!!

Pa
Review №19

I have no complaints at all with the entire process.My vehicle was in an accident had to be repaired, it was not easy to do based on location of repair.I was included in the process from beginning to end, constant updates and the work was done to the greatest degree of expertise.I appreciate the great work and constant updates.Would absolutely go back and use them without hesitation.

La
Review №20

Very quick to get appointment and I was notified by text and email each step of the way. Beautiful work done.

Wi
Review №21

I was rear ended resulting in front and rear damage to my vehicle. They completed the work on Schedule and my car looks great again. Thank you.

Ka
Review №22

Superb work! I say this, as I have worked in a dealership for 4 years in the past... so I am experienced for what to look for. Truly enjoyed the day to day update, on what was occurring with my car... all done by texts. They finished the work on time and they were an absolute pleasure to deal with! The body work and paint job was spot on and matched perfectly... it honestly looks like a new car. I am grateful to have been put in touch with them and as I told them while leaving with my new car (seems so to me) I will be back for any of my future needs!

bi
Review №23

Brought my car in for repairs following an accident in which my vehicle was backed into while stationary. Depalo and sons were terrific from the get go. They were professional, diligent, thorough, timely and gave me updates along the way. The car was ready a day earlier than promised, and was left in great condition. I would highly recommend their services.

Ry
Review №24

Hands down the most exceptional automotive service provider on Long Island. From detail to extensive body work, Depalo and Sons professional technicians have you covered!Family owned and operated, they truly make you feel as if youre one of their own. Exceptional service does not even begin to describe the care the team at Depalo delivers. Ive (fortunately and unfortunately!) been a long time patron of the Depalo family. Most recently theyve rebuilt the entire rear end of my commercial Nissan NV 200 due to a rear-ending. Service was prompt, Work was exceptional, Communication throughout the repair was second to none. The process literally could not be more stress free! Delivered earlier than expected I have my businesss primary vehicle back on the road. Thank you guys!

Do
Review №25

I love this place. Great customer service excellent work. Depalo and Sons are always professional and gives the best quality work in Long Island. Ms. Kavita and Margaret are the best representatives that any one can ask for. Thank you for the continuous updates on my car and taking care of it. I will be back for the the services as well.

Bo
Review №26

Vito and everyone in the office were very nice, professional and took care of everything for me. The car was finished faster than expected and the work is impeccable.I have friends that own body shops and I take my car here.

ej
Review №27

I had recently been the victim of a hit & run and the person backed into the passenger side rear door and rear quarter panel. Depalo & sons has done an excellent job replacing the parts and repairing the damage. The car looks just as good as when I picked it up from the dealership.

an
Review №28

Great service. Professional atmosphere with attention to customers. Would use them again.

At
Review №29

With the pandemic, the parts availability from manufacturers is a disaster. Dipalo were incredibly helpful and flexible so I could keep driving my car (it was still driveable) until they got the parts. In the end we had to wait some more (because additional parts were needed once they opened it up) but they did a great job of keeping me updated by text and phone.We needed a rental for a week which was also quickly arranged at a very good price.The workmanship is great (as new) and the car was spotless when I picked it up today.Highly recommended.

Ph
Review №30

If your car needs body work, Depalo is theonly place to go. Their work is flawless.They are courteous, they keep you posted on the progress they are making with your car and they are reasonable, considering the excellent quality of their work and their consistently high standards. I cant say enough about them.

Ro
Review №31

Depalo did a great job with my car and they were in frequent communication with me regarding status updates, etc. which I appreciated. In office staff was very nice and things were explained to me. They also took the headache of dealing with the insurance company off my shoulders.

Ka
Review №32

Everyone at Depalo was so friendly and helpful when getting my car repaired. I received updates every step of the way and my car was returned to me in a timely fashion. The repairs were done perfectly. I would go to them again with any car troubles in the future. 10/10!

Ev
Review №33

I brought my car here after an accident. They took care of everything dealing with insurance. Very professional, and organized. They keep you informed every step of the way. The car came home looking brand new. 100% would recommend.

Ni
Review №34

Great service. I was updated everyday on the progress of my car. My car looks brand new and the people are so nice and friendly. They explained everything to me and answered all my questions. 100% recommend and will be using them again if needed.

Ut
Review №35

Depalo repaired a nasty dent from a fallen tree branch in the chassis of my car. I could not be happier with the outcome. This is the place to go to for professional and friendly service.

Ja
Review №36

Great workmanship, professional, kept me informed and delivered ahead of schedule. The staff and technicians were helpful and very polite.

Ca
Review №37

My brand new car was involved in a hit and run. The left fender and wheel were damaged. I saw the great reviews they had and I decided to trust them with my car. No regrets there. It’s like it never happened. Although my windshield was damaged while being there (who knows what happened) they offered to fix it for me without making it a big deal about it not being their fault . All in all I would recommend them to anybody with body shop needs due to their professionalism and terrific customer service.

Sy
Review №38

My experience with Depalo & Sons was excellent. My car was fixed in a timely manner by the estimated date and I was very happy with the results. Communication was great every step the way. The staff was very friendly, efficient and accommodating, as well. Thank you Depalo & Sons!!!

Ji
Review №39

This shop is the most professional. What they do best, is their communication. Almost daily texts on how the repairs are coming and the projected completion. Great job.

Ry
Review №40

Very easy and smooth process start to finish! Made a stressful event (car accident) much easier to deal with.

Ga
Review №41

A pleasure to deal with. Professional and timely repair.

El
Review №42

They are extremely professional, responsive and did everything they could to get my car back in a timely fashion . The repairs and body work came out amazing . Thank you

Ma
Review №43

Very professional, courteous staff kept me updated throughout the process. Did great work on my repairs, would highly recommend

Pe
Review №44

Staff at the desk and owners are great. Always polite and informative. Service was speedy and efficient. I was in and out in several hours with body repairs that are as good as new.

Th
Review №45

Very professional communication is superb . I would not go anywhere else

Da
Review №46

Depalo fixed my car after it was damaged by a falling tree during a tropical storm a few months ago. There was dents to almost every section of the car from tree branches. They found and fixed every dent and scratch so well that the car looks literally brand new when I just got it back.VJ is extremely professional and is a perfectionist when it came to resolving every issue. The shop kept me updated regularly during the process.

Kr
Review №47

I had a wonderful experience getting my Alfa Romeo fixed at Depalo and Sons. The staff is extremely knowledgeable and nice. Vito was great with helping me out to make sure everything is perfect. I highly recommend using Depalo and Sons Auto Body.

Ro
Review №48

They did a great job of keeping me informed of the progress of my repair and had completed in a timely manner

Ma
Review №49

Depalo & Sons Auto Body hands down has THE BEST customer service on the planet! No wait, in the entire galaxy! No wait, in the entire UNIVERSE! I was referred to them by my insurance company several years ago and Ive been coming to them ever since for any and all of auto body needs. Their experienced staff always puts their customers first, finding the best and cheapest option available. These guys were closing up shop for the day, yet they stayed to make sure my car was safe to drive until the parts came in needed to make the repairs. Just an example of their exemplary customer service! I dont live in the same town anymore but theyre absolutely worth the trip from anywhere. Ive compared prices for parts and services elsewhere and no one even comes close. I feel so blessed to have found a reliable auto body shop with people I can trust. I dont who your guys are theyre not beating mine! Just go there and see for yourself and when youre done youll say... Wow! Marcus was right! Thank God for Depalo & Sons Auto Body!

Ah
Review №50

Great service, incredibly kind and helpful. Highly recommend.

Mi
Review №51

Excellent auto body repair.

Th
Review №52

The job they performed was excellent. Great communication and immaculate job. I have used them before. Car came back like new.

Vi
Review №53

100% great job and thorough follow-up to keep me updated on progress along the way of my repair. Will use them again and highly recommend!

Ma
Review №54

Could not ask for more transparent and friendly experience. I was kept updated at each step of the process thru email and text. Could not have been easier!The entire team was amazing and so friendly. Two thumbs way up!!!!

eu
Review №55

I have used these gentlemen for the past 18 years for everything from minor dent and scratch repair to major accident issues and have been 110% satisfied down to the most minute detail. They are gentlemen and have always treated me and my concerns with the greatest respect. I would never use anyone elseEugene Agresta

Pa
Review №56

Brought my brand new Corvette here with a tare in the front bumper. Told them that I wanted only OEM paint and parts. I paid them around $1,400 cash. Many weeks later (twice as long as I was told) I picked up my car the front bumper started to lift up in the center a few weeks later and the paint always looked a little off. Months later I brought it to another shop to have them fix it. They did a perfect job. It cost me an additional $1,700 When I picked up the car I was told that the hacks that did the original work used aftermarket parts and this is why the bumper kept lifting and they doughty that they used OEM paint. Now the car looks perfect. Stay away from these hacks if you love your car.

EL
Review №57

The service I received was excellent from start to finish! I would highly recommend this business.

we
Review №58

DePalo & Sons Auto Body is the best around. They are consistent and do excellent work. They also do all their work in a timely manner. They sent me updates on my car through email and text, so I knew what was going on. The employees are also really nice and professional. Its everything you would want in a body shop. My car looks better then it ever did. Highly recommend!!

Re
Review №59

I was involved in an accident with a new car and was so upset. Depalo and sons was on the list of approved auto body shops by Geico so I decided to use them for repairs. I am so HAPPY that I did. The second I decided to use them, they had contacted me and set up my rental car and everything that I needed to know was answered before I could even ask. They updated me regularly on the repairs and were 100 percent accurate with the timing of the repairs. I would highly recommend this place and plan on going back for a detail in the future! The customer service was like no other. Highly highly recommend!

Mi
Review №60

They are the only shop in Long Island that my wife and I trust with our Mustang. The quality of their work and professionalism are top notch.

Mi
Review №61

They did beautiful work on my Konami and kept me up dated throughout the process.

An
Review №62

Very professional operation from a detailed explanation of what work was being performed, constant status updates while in the shop, coordinating the rental and the remarkable workmanship in both body and paint.

Ca
Review №63

This is the second time I brought a vehicle to DePalo and Sons auto body. Their work is impeccable! Their paint work is extraordinary! Their attention to detail, superior. When you receive your vehicle, you will notice that it has been meticulously cleaned inside and out, Way beyond anything that had to do with your accident. They even steam cleaned my engine! Professional service, frequent updates, they do everything right. No doubt they’ve been serving the Huntington community for decades successfully. They get my highest recommendation.

Wi
Review №64

Family owned and operated business. Pleasant, personal, knowledgeable and very good at what they do. Willing to work with the customers to achieve the best outcome in quality and price. I recommend them very highly.

Ke
Review №65

DePalo is the authorized collision repair shop for Geico. One of Geico’s insured hit my car from behind causing significant rear-end damage. Since their client took 100% responsibility, I filed my claim with Geico and let DePalo do the work. The job took longer than I expected because of the Christmas holidays and a snowstorm, but since a rental was included, I was patient. DePalo kept me informed and updated throughout the entire process .When I picked the car up, someone walked me through the entire repair process and even pointed out that my car had been in a previous similar accident that was never disclosed to me when I bought it as a certified used car from Baron Honda.Because DePalo stands behind and guarantees their work for as long as I own the car, they corrected the repairs from the previous accident, as well.DePalo is local and while I hope I will never need future collision repair work on my cars, I won’t hesitate to use their service. Thank you!

Re
Review №66

I brought my vehicle in to repair damage from tropical storm Isaias/tree branch falling. It was a great experience overall: Excellent communicators, outstanding service, and fantastic repairs for the body damage on my car. They made the whole process easy and convenient. I can’t recommend DePalo & Sons highly enough.

Ma
Review №67

I dropped off my vehicle on 3/12 and was greeted by their very professional employees. They reviewed everything with me and told me they would be in touch as soon as they heard from my insurance company. From 3/12 on, I was notified with updates on my vehicle. I was promised to have my vehicle back on 4/1. Needless to say I picked up my vehicle today, one week earlier than promised and I was extremely happy with the quality of work performed. Margaret and Vito, Jr. made my experience at De Paolo & Sons a wonderful experience. I highly recommend them for all your auto repairs.

Vi
Review №68

Amazing experience. The staff and owner are incredible. Extremely helpful. Kept you up to date about your repairs, finished under the estimated time. Helped with the rental. Couldn’t speak highly enough about them! And they returned the car cleaned inside and out!

En
Review №69

Amazing job fixing a brand new Kia telluride that was sideswiped by a landscaping truck. Extensive damage and the repair looks flawless. They updated me via text every 2 days on the status of the repair which was very helpful. If you need body work done look no further. A+

Ri
Review №70

Good experience with employees.....satisfied with results.

ha
Review №71

If youve been in a car accident or need body work on your vehicle...there is ONLY ONE place to go, Depalo & Sons!These are some of the nicest and most professional people you will ever deal with + do absolutely amazing work, that is guaranteed for life!My truck looks like it just came off the showroom floor...thank you very much everyone!

Da
Review №72

Everyone at Depalo & Sons went above and beyond to provide amazing service. The whole process was seamless and hassle-free. My car looks like it did when I first purchased it. Thank you! :-)

Am
Review №73

Always use them when we need body work done and they do an awesome job! They keep me updated, are reasonable and seamless with my insurance company.

An
Review №74

Prompt professional service from start to completion. Very satisfied.

Je
Review №75

Really good service nice job well done

An
Review №76

I found the staff to be very friendly and professional. The work on the car was excellent.

Ji
Review №77

Had a small car accident and used this company to fix . Totally professional. Kept me updated 1-2 times a week on progress. My carLooks brand new. Highly recommend!

Ke
Review №78

Absolutely 5 of 5 stars!Above all, the communication from Depalo & Sons Auto Body was fantastic. I knew the progress of the work on the cars - from when the parts were ordered, to when they arrived and, most importantly, when my car would be ready. Actually, most importantly, the car looked GREAT, as though I had not even been in an accident.The staff is very professional, thorough and congenial. (Hey, they even had coffee and cookies!)Lastly, they dovetailed with the car rental company. Rental was there when I dropped my car off - left pick up of the rental to the staff.One cant leave a car for body work in a better place than Depalo & Sons.They also provide many other services - like tinting - that you may want to inquire about (accident or no accident).

Ke
Review №79

Service exceptional- car damaged going on vacation near home- car was taken to our home so we could unload & pack our other car- then taken to repair shop- all work done as promised & car detailed at no charge upon return- Depalo & sons went way beyond usual repair experience & I heartily recommend them

Er
Review №80

Did a great job with body damage repairs

Sc
Review №81

Came in for minor car service based on local referrals. Staff very attentive and problem fully addressed.

Do
Review №82

Depalo is truly the best. I have used them multiple times for unfortunate accidents and I would never bring my car anywhere else. My car was initially towed this time to Brooklyn and I could not get it to Depalo fast enough. They are the most reliable, honest, trustworthy and genuine people you can ever work with. They also try to accommodate in anyway they can and truly try to get the car back to you as quickly as possible, while still providing perfection. Would give a lot more than five stars if I was able! Once again, it doesn’t get any better!!

Pa
Review №83

DePalo did a fantastic job repairing my 2017 Colorado pickup truck. The truck looks as good as new! They are also great communicators. I received text messages and emails informing me of the progress on the repair. I highly recommend their service.

Al
Review №84

Great communication and great body work!

Wa
Review №85

Received outstanding service from these guys. They sent me updates via text almost on a daily basis, which was extremely helpful. They also did a great job explaining the issues that needed to be fixed. Will definitely recommend to anyone who needs auto body work done.

La
Review №86

I just picked up my husband’s 2018 highlander from Depalo and it looks amazing on both the inside and outside. The whole passenger side was dented in ; it needed a new door and now looks like new. Thank you Depalo for always making my experience with you a great one!!!Your workmanship is at the top.

Ch
Review №87

This is the best auto body shop on Long Island. Fast, efficient and detail oriented, I trust they will always do a great job. I’ve brought my cars In numerous times and each time I had exceptional results. My whole family has used them for years and have always had a great experience! I highly recommend their service!

th
Review №88

A plus. Very Happy. Thank you.

Je
Review №89

We have used Depalo & Sons Auto Body several times and each time we have been extremely pleased. Their work is exceptional, as is their customer service. They go the extra mile, from expediting jobs to reasonable pricing, to washing your car when they finish the job, they try hard to accommodate every need. They deal with the insurance companies as well which makes the unpleasant experience of having to repair your car as painless as possible. In fact when I recently spoke to an insurance adjuster and mentioned Depalo & Sons he said yup, theyre the best. And we agree.

Ri
Review №90

Vito was so wonderful to deal with; very caring, understanding and fair to deal with....As far as the quality of his work; was truly outstanding! I picked up my car today and it looked beautiful.

Ly
Review №91

I always use DePalo & Sons for ANY auto body needs. They are reliable, trustworthy, and kind people.

Le
Review №92

They replaced my bumper after an accident.

Pa
Review №93

They have sent me messages every step of the way, with updates of the repair. Everyone from the receptionist to the tow truck driver are friendly, caring, understanding and professional. I can’t thank them enough for the five weeks they had my Mini Cooper after a terrible accident.

Jo
Review №94

Just had parking lot damage repaired at this shop. The shop is clean and orderly. They were very accommodating with scheduling. I had to change appointments due to a work conflict, and they could not be easier to work with. Periodic email/text updates kept me informed. The job was completed right on schedule. Very helpful, pleasant, and professional staff. The repair was done to complete satisfaction.

ka
Review №95

Clear communication easy/ a pleasure to work with

Dr
Review №96

All-around SPECTACULAR service. Depalo & Sons is a lovely team that provided me with thorough explanations of the necessary work, communication with my auto insurance (Geico), and updates throughout the entire repair. Couldn’t have asked for a more pleasant experience. Highly recommend!

Li
Review №97

I have been using DePalo & Sons for years. The service is unparalleled. My car always looks better than new when the work is done The owners are very friendly and their communication throughout the whole process is amazing. I wouldnt go anywhere else.

In
Review №98

Nice and accommodating people. I was given updates on the arrival and progress of parts and work.When I got my truck back it looked fantastic.I would definitely recommend them to friends and family in the future.

Pa
Review №99

The Brothers Depalo are miracle workers - my car looks better than it did when I first bought it! Straightforward yet courteous, they will tell you like it is..... I trust them implicitly! Thank you, Eddie and Vito - you guys are simply the best!

Jo
Review №100

Great service will recommend to all my friends and family

Information
14 Photos
100 Comments
4.8 Rating
  • Address:25 New York Ave # 4, Huntington, NY 11743, United States
  • Site:https://depaloandsonsautobody.com/
  • Phone:+1 631-423-2950
Categories
  • Auto glass shop
  • Auto dent removal service
  • Auto body shop
  • Auto repair shop
  • Car detailing service
  • Car repair and maintenance
  • Window tinting service
Working hours
  • Monday:8–11AM
  • Tuesday:Closed
  • Wednesday:8AM–4PM
  • Thursday:8AM–4PM
  • Friday:8AM–4PM
  • Saturday:8AM–4PM
  • Sunday:8AM–4PM
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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