I went to the home depot of Humacao. Cashier very professional very friendly. On the way out no employees to assist with heavy rocks. The security was kind enough to call someone but no one helped from the store. A person bringing merchandise from the store assisted us. My Mom is older she cant be lifting heavy things. You need more assistance outside. Thank,
I live in New York and work in the tristate area as a manufacturer/contractor.... I hate Home Depot! - but this Home Depot is a blessing - everyone cant be any nicer and always willing to help even if they are off the clock and not their department - they seem to know where everything is - they actually take the time to get it for you. they have such respect for the elderly - Ive seeing in three occasions that they actually help them with the shopping and loaded their car in full. (Wow!!! - love them!) have done a complete renovation and its being nothing but the best experience- I want to give a special THANK YOU to Crystal from appliances - she has gone way beyond to help us with what we needed - we order a washer and dryer and were willing to wait - as time went and knowing that everything is imported to the Island THERE WAS NO SHOW ON SELECTED ITEMS- she contacted us and has given us options and has contacted many times- I wish employees in the States Home Depot take a lesson from PR on customer service- Very impressive! and Thank you so much!!
They never pick up the phone, so I had to go all the way to the store just to find out that they do not do not offer truck rental. Ugh.
Not a huge fan of Home Depot but this store in Humacao has some knowledgeable people, very service focused. Interacted with tools, appliance and door and windows. Everyone knew their area well and very friendly. Great recommendations on wireless tools. Coral in the appliance department was helpful and followed up on every aspect of the sale. Would hire her tomorrow if I needed someone in sales.
My favorite store. In Humacao the staff are super friendly and takes pride on helping the customer. I always find what I look for there and got ideas for new projects.
Brand new establishment, 10 times better than the one in Caguas, no lines to get in, no hassle. Covid protocol at the door and fully stocked. Best one yet!
The place for the DIY people. A Disneyland for adults who love to buy good tools.
It was not crowded at all. In and out pretty quick.
Very organized. Employees are very friendly and knowledgeable
The best home depot.abd excellent service from a worker named Tiffany at exit door.keep up the good work.
The store is well located. Organization is excelent. Covit 19 safety measures according goverment specifications, well planified at entrance, during buyind and the paying. Both Humacao and Caguas with good inventories. I recomend it.
Found what I was looking for. Prices affordable. Friendly staff
Always find what I need & the customer service is great.
Because of covid-19 their alot of shortness of products but Home Depot is following all safety regulations
Sue, Jose Lozada & Wilson were very friendly, knowledgeable & very patient. Sue practically walked all over the place helping me find some specific items from my list even when my Spanglish was getting in the way, she was able to understand what I was describing. I was able to find every item on my list & then some! She was great! I also liked the fact that they all referred to me as Dama! Coraima, the cashier has a wonderful welcoming smile...she really does!Btw, the store was super clean & well stocked. The effort put into place to keep its customers & employees safe from COVID19 exposure was A+ to me. From mask wearing, crowd control, social distancing, sanitizing/cleaning carts, etc. Even at the cash register. The work area was kept organized & the cashier sprayed/sanitized before I got to her station. This Home Depot store is the BEST Ive been to compared to those in the U.S. main land. Great employess & super clean & bright store! (U.S. main land should take notice & learn from Humacaos store!)
Easy great place social distancing
Because of covid-19 their alot of products out of stock 😒
Easy to reach, always parking available
Excellent at this time of day.7:00am
I used the parking lot pickup for the 1st time after making an online order. It took 25-30 minutes for my order to be delivered to my car.
Well organized.
My favorite ❗
Good on pricing
Never a disappointment
Nice and organize
Great
Super
Super
AWESOME!!!!
New
Store with a good inventory of electric and battery tools, lamps, gas and charcoal grill, barbecue accessories, bathroom accessories. It has a great variety in treated and construction wood. They also have a variety of roof sealants. The staff so far is very attentive. Tool rental is also available.
Very clean and spacious.
The store is super well located, the employees are very attentive and they get little things to solve those unforeseen problems at home that other places do not get. That is my store. I recommend it.
Got everything GAD was looking for. Clear hallways and very friendly employees or associates. I did not take the name of the gentleman who helped me with the multiplug but he got me exactly what I needed, now the cables and plugs all organized. Thank you very much to everyone who also helped me with the lamps.
Servicio. Se puede contactar empleados en el piso.
Wide variety of items and an excellent Christmas inventory. Courteous Employees. Excellent handling of the Covid-19 protocol.
They never pick up the phone, they dont have promotional products, and the service is terrible 🤔🤔🤔✌🏼✌🏼 and the prices are more expensive than in Caguas
Excellent experience. I needed a lamp to use on the desk. I unsuccessfully visited several places. Here I got different models and prices. I solved as I needed, when I already gave up.
At the time of the visit, the staff was very attentive and had knowledge of their work and the location of the merchandise. They had all the hygienic measures for the situation we are seeing.
Do you want to sell more and give a better service? Pick up the phone !!! 7 calls of an average of 5 minutes each, ringing and nobody answers. Attended by the manager or officer who passed the call and nothing. I was investigating to see if there was a product to complete my project that exceeded an investment of $ 1,300. In the end I decided to travel 45 min. risking not finding the product.
I really like Home Depot its a placeWhere I get everything I need for my home the kindness of its employees are very friendly the wonderful service I give it 5 stars
Excellent client service. Very attentive and helpful. Very organized the line to pay.
Accessibility, very comfortable to shop, well organized and a lot of coordination on the part of the employees .. I recommend them ..
It is new all very excellent. I loved
Everything is at a good price, all the floor employees and cashiers friendly.
Quite a variety
The attention and speed of the associates !!! Amazing. I came out very happy
Still missing quite a few items but overall very good .... Excellent staff
Overall ok but customer service is lousy. The employees gloat too much, the long line and they talking and wasting time and customers waiting. In the others, the treatment is not like that
Very good variety of articles. Many employees to help the client. Very friendly.
Home Depot de Humacao, they do not have what I am looking for, always empty gondolas, the staff is not at all like other employees of other stores, in Humacao different from Carolina or Caguas that serve you in Humacao the treatment of the employee is horrible they bother when you ask help and have no knowledge of hardware stores and their components
Very accessible everything. And very safe for shopping.
I got everything. Barbara a very kind girl helped me and was persistent!
The best store you get everything in one excellent place
Very central and comfortable now with the coronavirus they are taking the proper precautions to control the contagion and thus eradicate the pandemic I like to buy in Home depot they have an attentive and helpful staff they took good care of me and I got what I was looking for. I recommend them.
It is the Home Depot with the most variety of products. But the service is not up to par. Otherwise excellent.
I love ... you find everything, easy access, attentive and helpful employees.
Very good accessibility and good parking. Very slow payment system.
Very good
Quick service in paint area
Very well organized and well attended by your employees ... thank you THE HOME DEPOT HUMACAO ....
It is beautiful with good prices and a lot of variety.
The Toys R Us of adults.I dont want to be a boy, I want to be a Home Depot man
Super!!! Good service good employees very attentive and friendly. Visit it !!!!
Good merchandise good price comfort and attention 👍👍
The best hardware store of all for the good builder.
Everything Im looking for, I get here is the best that a Home Depot has come to humacao with a wide variety of materials and tools of all kinds.
Very good service
All very well
I liked the service.
Very good, high quality
I went early in the morning it opens from 6:00 am I found everything I needed and I did not queue💪💪💪😁
Well organized
Very good
Excellent service, employees are highly committed
The merchandise runs out very quickly.
It is the best place in its concept, varied parking as well as deliveries when necessary
Very good.
Super friendly, attentive to rodo
Excellent in everything.
Lousy customer service. And it seems that the phone itches because they do not answer in ANY of the stores.
Lack of merchandise they are buying with fear, this store sells enough to buy ........... humacao.
There are not many items at least no windows or doors.
After the Pandemic, you cant find what youre looking for or they dont have it. That, in the Humacao store
Excellent service friendly and attentive employees
I find almost everything I need for my home repairs or projects.
All associates are very kind.
I found not that I was looking for a good price
I love the store
Very good, there is everything.
Well although I did not find part of what I was looking for, it was not available.
Near my house I no longer have to go to caguas.
Bad, the employees do not even know where the merchandise is.
It is large and spacious
Quality services and everything for the home.
I found everything I was looking for a little expensive but nothing
HOW GOOD THAT I HAVE ONE CLOSE!
Excellent service...