I went to Carpet Creations after having poor customer service from another local flooring company. I didn’t know anything about them prior to walking in the door other than some ok’d reviews I saw online. I figured I would go and see what they had. First, I called to ask a few questions and Frances told me she would call me back in a few minutes with answers….and she did! Not like the other place that I went to in person. Since I liked Frances and her prompt response, I decided I wanted to go in and see her in person to discuss other things with her. I was met by an extremely helpful woman who provided me with more information about flooring than any other place had given me. The particular sample of the flooring I wanted they didn’t have, but told me they could order it. I also found out that they will move a stove (for a fee) and not all of the other places will do that. I arranged to have someone come out to measure and was given a time frame that the person would call me to arrange to come out. Karen came out and measure and brought the trim board to help match the color of my cabinets. She too was extremely polite and professional and answered my questions as well. My estimate was prompt after my room was measured and now I just have to wait for the flooring to arrive to schedule the installation. I wish I had known about this place sooner. I will say, I had been to the restaurant next door to them many times and never paid attention that a flooring store was right there. They aren’t as big as some of the other stores, but what they lack in physical size is made up for in personality, professionalism and they are a dream to work with. I highly recommend stopping in.

We just moved into our new home in Wells, ME.We had Carpet Creations install new carpeting on our stairs and upstairs bedrooms. We could not be happier! Mike and his team are very prompt, professional and courteous. They were able to quote us and install within a 3 week time frame. I would recommend Carpet Creations to any one looking for the best service available in Southern Me and NH.

Carpet Creations, Hudson NH, recently installedStairway carpeting that not only enhance theLook and functional aspects but improves theSafety as well. It was a pleasure dealing with FrancisFor sales and her expertise to Jamie, the installer,For his professional demeanor.Highly recommend them.

Great experience at this store. Karen was a pleasure to work with,and very informative. Although my job was a small one, only 27 sq ft of tile. Karen took the time to match up the tile with my counter top, and it looks great!!! Karen also suggested putting a 3strip of glass tiles above the electrical outlet the length of the counter, that made the job complete. Will definitely recommend Carpet Creation,and Karen to everyone.

Was worth the wait!!Frances and Karen are a great office team. Responsive and informed. A personal experience rather than Big Retailer.The installers were thorough, sooo hardworking and professional. They were talked up by sales, and did not disappoint.Price point was what we were looking for, and they matched that toooo.Need to put them on your list of floor estimates!!

Great selection and friendly staff. I will always recommend people to Carpet Creations. Keep up the great work!!

Frances knows her stuff and finds you something that will please you

Francis is fantastic