The new employees as of this month (June 2020) are very friendly and always working. And thats excellent because the previous crew were lazy and disrespectful. If they get the store actually clean and organized, its definitely a 5 star store!!They DEFINITELY have to stop blocking the emergency exit.
Hd everything I needed so I did not have to go to big store.
I was the store manager but I have resigned because of lack of support from the District Manager and corporate... I loved my job but I had to leave because of the disfunction and lack of support. Not sure how things have been since I left but I really think its always going to be bad until corporate sends the necessary help needed for the store...
Hope is awesome . I was looking for a picture frame and asked her if there were some in the back since there were boxes unopened and she went in the back and found the box that were unopened. No one has ever done that for me in50 years. What an awesome employee.
Horrible service everyone was rude even the cashier. The cashier was extremely rude
The customer service was good, but what is preventing it from being a 5 Star is the store was a mess. There were products in the wrong spots all over the store, and we are not talking about a couple products customers left, we are talking about them being stocked there without a price marker. But overall the store is good.
This Dollar Tree on Wayne Ave was very clean, great lighting, well organized and stocked, and orderly. Clerk was very nice, friendly and provided small talk. I would shop this Family Dollar if it wasnt do far from my home.
My go-to store whenever I want to avoid long lines and packed parking lots!
Horrible store. Management and team members should all be replaced. Store nasty, trashy, and not taken care of at all. I can not believe corporate would allow a store to look like this. More things on the floor than shelves. Store was just built in the past 10 years and looks like it needs tore down. Whoever is the owner or GM needs to have more pride in their store. Customers should not feel they need to clean up the store. The store just looks ratchet and is taking down property value the moment you walk in. I would love to have a chat with the management.
The manager needs to be replaced with someone who will hire people who WORK instead of talking or playing on their smart phones. Speaking of phones good luck getting someone to answer your calls. I have a picture of the FIRE EXIT being blocked by stacked boxes of stuff.
They close whenever they feel like it! I arrived 15mins before 9pm and they already had the doors locked! I drove there. I wasted gas and a trip
Manager there was very rude her name was Stephanie
Everyone is helpful & nice & pleasant.
Unorganized and not very clean, when asked if a product was available told wasnt sure and acted like I was putting him out just answering my question
I visited on Thursday morning, August 8. The only clerk who I saw in the store was talking on her cell phone when I arrived. She managed to answer a question I asked, then continued her conversation. She remained on the phone while checking me out. Worst customer service ever. Last time Ill shop there.
The service is helpful & nice but they have new employees often. They really need to clean the parking lot & grassy areas at least twice a day, plus mow more often and trim over grown bushes.
You can find almost anything you need here. The prices are alright depending on what you are looking for. Service is relatively fast, the employees are pleasant and helpful.
Not sure what’s going on, but the posted store hours are 9a-9p and it’s 11:24a and they are not open. Definitely call before traveling to this location.
Its good for quick things, cleaning supplies, and a nice freezer section.
I liked the one in park layne better. They were more like family. This one is cold.
Friendly ser5
This location is actually pretty nice, well stocked, reasonable price
Worst employees Ive ever seen in a business.. Screaming at each other across the store. Talking about fighting an employee. That didnt show up and totally ignoring the 15 customers in line. They left a new guy up at the register so they could chat instead of helping customers. This store manager should be ashamed of their selves for allowing this behavior.
Staff is always very friendly and prices are very reasonable!
Only 1 good employee...and I hardly ever see him...everyone else is worthless even managment
Very convenient and the staff is very nice.
There was a lot of stuff blocking the aisles. The store wasnt as neat and orderly as some of the other Family Dollar stores. They had what I needed in stock.
Cheaper then dollar gen and more selection
The clerk was very nice
Close an hour before closing time
They are having alot of sales through out the store.
Typical discount store with a little bit of everything at a variety of prices.
Call before going, it suppose to be open at 9 am but 9: 50 am still not open
Employee made threats towards me. Manager didnt seem to give a damn
Love the new app
Its way too cluttered, and the aisles are entirely to narrow.
Very cluddered and unorganized.
Clean and welcoming.
Location had what I needed for a BBQ!
Very slow service
Good
Love it
Small
Like it