user
Texas Iron and Metal Co
865 Lockwood Dr, Houston, TX 77020, United States
Appearance
Texas Iron and Metal Co
Comments
Ch
Review №1

Nowadays, it is rare and seldom that large operations take care of the little guy. Texas Iron and Metal Co is the exception. They consistently treat everyone that walks through their door with respect and take time to help even a small hobbyist gather materials for garage products. I am not a big time buyer and it was apparent when I walked in, but that did not deter them from being professional and patient when I asked questions.Team members of note are Ariel Reichenthal and Carlos (I did not get his last name) the forklift operator. Both Identified my areas of ignorance and helped steer my in the right direction to solve my problems. Ariel was able to help me budget for my projects by identify cost saving solutions and provide me with prices to help my estimates. Carlos was able to rapidly identify common shapes of commonly used steel and saved me from requesting a price for every type of less prime steel in the yard. Both saved me tremendous time, unnecessary expense and have secured a lifelong customer for Texas Iron and Metal Co.

Pa
Review №2

I called up Texas Iron & Metal with a bit of an abnormal request and Ariel was incredibly helpful from start to finish. As someone who doesnt know the piping industry very well, I was very impressed with how willing Ariel was to educate me on the basics so that I could make an informed purchase. I highly recommend giving them a call with any of your needs. They pride themselves in providing a high quality customer experience, and they delivered in spades.

Ja
Review №3

It’s indisputable that Mr. Daniel Marrero over @ Texas Iron & Metal is nothing short of amazing!!! He is super responsive, always takes my calls and has even given me a direct # to ensure I can always reach him when placing or discussing an upcoming order I need. Dan understands what it is I need to complete my project and has no problem finding me every price break possible to go that extra mile in pleasing my pocket book!!! If you want the fantastic friendly personable customer service along with over and beyond product searching to find exactly what fits my bid scope best then this Man is your Dan. Thanks again so much for always taking excellent care of me. Truly Sincerely, JaBriska McCarley of Allied Foundation Specialists Inc., Deer Park, TX 77536

Ro
Review №4

If you want to be loaded quick and right, you gotta ask for Julian Castro. That’s guy is good!! Every company needs somebody like him on their team.

Bo
Review №5

Everybody very professional and super friendly. First time here and will be back again for sure!

gi
Review №6

I was impressed on Roger Vasquez was leading the front and conversating with me while we waited for the order Jonathan also did a great job loading us up I will be returning

jo
Review №7

We are a non-profit serving Veterans with Hyperbaric chambers. I want to thank Mr. Daniel marrero for his outstanding help with all of our steel purchases, his great service made everything go smoothly. He is a real asset to TI&M.Great Job Dan...keep it up!

Gr
Review №8

Love this place! Gustavo and Esteban are great help at the front desk and Luis and Sidney are always creating you with a smile and are the most helpful providing an excellent service.

Jo
Review №9

These guys were amazing to work with! I just had a little $50 order on my visit today but they still treated me like total professionals. Everything about my transaction was spot on and very quick. I think I was on the phone maybe ten minutes with Thomas getting my order setup and later this afternoon it was ready for pickup, I think was at the yard for only twenty minutes before they were loading my car. Prices were stellar too, more than 1/3 cheaper than other quotes I found for my order.As a hobbyist it can sometimes be difficult to buy from commercial suppliers. Not all shops like dealing with small orders, or have patience for individuals who dont quite know what theyre doing yet when ordering. Not so at Texas Iron and Metal, I was 100% treated like a valued customer even though I was just getting $50 worth of tubing loaded in my Honda while other customers were having flatbeds loaded with Serious Steel. As a hobbyist having access to commercial grade service, materials and prices is an amazing luxury. Texas Iron and Metal will be my first call on future orders.I was also impressed with their covid precautions, all staff and customers were masked when interacting, even out in the yard.

Al
Review №10

Cameron made ordering a custom CNC cut steel plate a breeze. There was a slight hiccup with my order, but Andres and Cameron straightened it out and Im very happy with the results.

Ch
Review №11

They have a lot of hard to find items. Got what I needed.

Th
Review №12

Marcos did a great job of loading me. It’s kinda tight getting around the yard with a 18 wheeler. Marcos got out a tape to get the load on there just perfect!👍

Jo
Review №13

I had a great experience here! Seamless process from ordering to picking up. Will definitely use them again! Thanks Louis for getting everything loaded up safe and secure. Very professional!

R
Review №14

Went by asked a fork lift driver named Luis for some help. He took the time explain & show me different stocks helping me make the right choice for my project. INVALUABLE ! Use to go to Triple S, Its Texas Iron & Metal Co. from now on !. Thanks again Luis & Nambo when it matters.

Jo
Review №15

Great prices and great service

Jo
Review №16

I can’t say enough good things about this company. Best prices around. Always consistent. The quality is amazing, even for their surplus material. Customer service is unbeatable. I will continue to recommend this company to anyone asking.Esteban, Cameron, and Dan have always went above and beyond to help me and get me any material needed. Recently I’ve been mainly working with Esteban, and he’s a rockstar. So friendly and always a pleasure to speak with, and very knowledgeable. He knows his stuff. He’s the main reason we have continued to purchase from Texas Iron and Metal. If your searching for quality material at an affordable price, this is the place to go.

An
Review №17

I had a relatively small order of steel for a car project. They were really responsive and answered my questions. Each person I came into contact with was friendly and helpful. The prices were good and the experience was great. Ill definitely go here again!

Ch
Review №18

Great place to buy steel for my home & business projects. Vasquez had my order ready on time, I was in and out in 20 minutes. Luis was very respectful of my truck and took great care in loading the material.

Ju
Review №19

They are always on top of their game. From sales, to the guys helping to get your order ready. Sometimes you have to wait a while, but its part of the job.

La
Review №20

Luis Contreras loaded my truck... veryHe was professional and very respectful. He took his time to load me proper and safe... He also explain why he is loading me a certain way.. you

JA
Review №21

Great place I buy from this place often and service has been quick and easy. All loader have been awesome but, Luis has gone out of his way to help me several times. Highly recommended place

En
Review №22

Needed a bunch of steel for our new gym build out - TIM was by far the least expensive out of many others that we had quoted and was able to get us everything we needed. The free delivery to boot was extremely helpful. When we mistakenly got some mis-cut lengths, they quickly resolved and had the replacements out to us only a week later and picked up the returned items at no cost to us. Dan stuck with us the whole time and was extremely communicative. Will be back in the future.

Ja
Review №23

First time at Texas Iron and Metal Co today and will be going back. The service inside and out was great. Vasquez was extremely helpful in the yard assisting me in finding some small drop material as well as cutting to length what I found. Great place. Great service.

Ma
Review №24

Excellent sales service, excellent accounting services, steel quality excellent. Excellent all the way around! Will do business with them again in the very near future!

Cr
Review №25

I’ve never bought anything here, but shout out to all the employees working hard 5-6 days a week building the company up! Great job !

Je
Review №26

Luis loaded my truck quickly and safely today! Marco explained the process because Im a new customer! I will be returning because of their excellent service! Thank you.

Vi
Review №27

Quick service

Ku
Review №28

Excellent customer service.

ri
Review №29

Great customer service! Gustavo inside is really helpful and knows his stuff. Cedric outside was great at loading up my trailer. I was in and out of there in 5 minutes. They do great work and have great prices.

Fr
Review №30

Great staff! They answer the phone on a regular basis. If you leave a voicemail, you will get a call back quickly without fail. Always ready to help.

ca
Review №31

This place has great staff!! I got there to unload I’m a truck driver and Michael and his team that unloaded me where fast friendly and efficient!! One of the best places I’ve ever unloaded!! Thanks guys!! Keep up the great work

ja
Review №32

I am very pleased with the fast service and hospitality. They make our business their business for sure! I got the name off his name tag and that gentleman was very helpful, going out of his way to get us going quick!Luis C. Thank you!Highly recommend!

ch
Review №33

Our company has had a long relationship with Texas Iron &Metal. For over 20 years they have earned our business. It is the outstanding customer service we receive with every order that is the most important. The drivers who deliver our products are very courteous and are very professional. The pricing on metals are pretty much the same where ever one chooses to do their business. Again, the customer service and satisfaction you receive. Why would we do business elsewhere?

za
Review №34

I have gone here twice so far to get some metal for my shop. The customer service from Esteban was great. Even the guys in the yard are very helpful and respectful. The last time I went there Esteban and the guys outside stayed a lil late to make sure my truck was loaded up with my material.There prices are by far cheapest I have come around

Be
Review №35

I sent a email asking some questions and Cameron Wentworth replied back promptly. He answered all my questions and sent me a quote with a price. I showed up to pick up my material (I had a piece of 4x10 1/4 steel plate) they had it cut to my dennison and ready for pickup. A gentleman by the name of Vasquez was up front and waited on me, he was very friendly and professional and helped expedite the loading and was a big help. They were busy but worked as quickly as possible to make it a quick trip. If you need any material I highly suggest to come here. I will most definitely be back.

Br
Review №36

They can be busy, but they are great to work with. Thomas C took good care of my order.

Ka
Review №37

Vasquez & Marcos did an amazing job loading & helping me get strapped down. Even went outta their way to put 2x4 down so it didnt scratch my truck. 5 stars for these 2 guys!! Appreciate the help

ch
Review №38

I have been purchasing materials from Texas Iron & Metal for YEARS. Not only do they have great price and quality on their material, they have an amazing staff that is always willing to help you. Andres Garcia has always been my go to guy. He makes my buying needs super simple and at the end of the day I am confident in the purchase made. Great Team, and Great Company.

Ni
Review №39

I had excellent customer service. Vasquez, the shop lead assisted me and had me in and out with my order in under 5 minutes. Really helped me out when I was in a rush. He also helped load my equipment up and made sure I was street legal by putting out a red maker. 5 stars hands down.

Sa
Review №40

Very friendly, customer service oriented group of guys. They work very hard to ensure the customer is satisfied with the service they received. Cameron is very helpful with quotes, and material selection. Vasquez is always determined to get orders processed, accurately, and in a timely manner to minimize customer wait time. Excellent Service. Keep up the Great Work!!!

Ch
Review №41

Dan is the man.I had a crazy deadline on a crazy project.Dan was able to fill the order, coming up with several Surplus and Drops that saved about $800. He followed through after the initial sale with the MCRs for our welding inspector and a 1 hour 4PM Friday piece we had to have.Always available in a timely fashion.Everyone I spoke to over there knew their business.

No
Review №42

I just delivered there. 1st time. Staff were super nice and helpful. I didnt feel like I was on walking on needles!!! The gentleman in the receiving office was knowledgeable and the forklift drivers were professionals. Great place to deliver :)

Review №43

They take care of orders after me firstAnd made me wait 1hr just for a couple pieces of metal

er
Review №44

Ordering was easy - Cameron helped out sourcing the correct materials. When I arrived the team was just finishing up the preparation (cutting) and everything was ready for the 10am scheduled will-call. Vasquez had the truck loaded in no time and I was off to my project. Friendly and helpful staff, even helped me last minute pick out some drop steel needed for beam connection. This is the 3rd time buying from them and I am certain I will buy from them again.

ke
Review №45

Great customer service and a pleasure to work with. Switched over to Texas iron and metal a few years ago and have never had a bad experience. Thomas has been great with every transaction.

LD
Review №46

Thanks so much to Esteban and the rest of the crew. They went above and beyond to get my last minute order out on a Friday afternoon. Everyone was very friendly, and made the pick up stress free.Thanks again, Greg/Mac’s Machine

Ro
Review №47

Vasquez and Marco were great and friendly did a good job of pulling my material in a timely manner. Not my first visit and definitely wont be the last. Between nice quick staff and good prices its a place to at least give them a visit when looking for steel.

JE
Review №48

As a owner operator, this is the ideal place to drive to unload at. I was checked in, scaled in weight, unloaded and scaled out weight then checked out in less than 30 min. Awesome place for Semi-truckers whose time is $$$.

Ro
Review №49

Had a great experience. Got in and out fast with no wait.

St
Review №50

Thomas Campbell has been a great help with our metal needs as we set up our plant in Humble. He gets us what we need and lightning fast delivery. TIMC gets the job done and they have earned our business

Ar
Review №51

The service was exceptional, very friendly and fast. Michael and the receiving team did an incredible job. I am a driver, great experience.

De
Review №52

There were a few complications with getting my metal in a timely fashion due to it being beneath a pile so together the sales rep Thomas and the forklift operator Luis went above and beyond to get me exactly what I wanted without causing a delay. Great business great customer support!

Ma
Review №53

Thomas was VERY helpful explaining my options for both new and surplus material they had on hand even for my smallish non-commercial order. Pick-up was quick and efficient and all the yard guys (especially Cedric) were friendly, fast, and, most importantly, HELPFUL. While a bit out of my way to go to, I will be back to Texas Iron and Metal due to the OUTSTANDING customer service and great people!

No
Review №54

Defenitely recommend, good prices on material and not to mention the service... A gentleman by the name of Luis C., Is what I read on his tag, swooped by on the forklift and was extremely professional and proficient! Leadership qualities in him for sure that makes the business look good! Highly recommend!

Jo
Review №55

Andres was awesome in helping me with a very quick bid deadline I had to meet in order to help an existing customer with. I was able to connect with him around lunch time on a Friday, and later sent him our material list at 7PM. He emailed me back on Sunday night with a complete quote! Cant beat that type of customer service!!

Jo
Review №56

Always Great business! Very attentive to the customers need and will help in any way possible! Sales Rep. Thomas Campbell is Great!! He is very friendly and always takes care of my companies needs!

An
Review №57

My company and our owner have had a great relationship with Texas Iron for over a decade now. No matter how big or small the order...or even if its just quotes for job bidding...service, response, dependability and pricing have always been top notch. They even take the effort to find the material you need from other sources if they dont have it. Great crew and staff to work with. I wish all of my distributors were so easy to place orders with. Cheers.SamCity Services LtdFreeport, Bahamas

ch
Review №58

Im a truck driver, I delivered some steel beams to them. Everyone was super friendly and they got me unloaded very quickly. I was unloaded in minutes. They unloaded me way faster than it took me to untarp and unchain. Also there is a Chevron gas station 0.3 tenths away that has quite a bit of parking for trucks and food and diesel.

De
Review №59

Marcus / Vasquez were GREAT! Fast load time and very friendly! 100% would recommend Texas Iron & Metal-Desirae Gonzalez CBSS

Je
Review №60

From Hellenic Marine: One of our best vendors for sure. Helps us when we are in a rush, has great price, and always goes the extra mile to help with the order. Our account specialist, Thomas, is always helpful and efficient. The entire staff is helpful and friendly. And they have a great stock.

Br
Review №61

Great prices and stock. Dan provides the best service there is! If you need something in a pinch, he’s the guy to talk to!

Ry
Review №62

Good pricing on used pipes, quick delivery always within the week, and quick price quoting from their team. If you are looking for specific pipes Cameron W. at sales does a good job finding them.

Ma
Review №63

I went and was very quickly given my tube. It took less than 5 minutes to cut and the front desk was also super nice. Luis was the one who put the material in my truck. Great Service

Pe
Review №64

Vasquez, was very professional. Talked to me about my order he went over there pieces to make sure I was happy with the material, and asked if there was anything else I wanted to add to the order I case I forgot. Very polite, I was very impressed, I will be back for all my metal needs. Thank you

Ju
Review №65

Micheal and the recieving team were really helpful. Everyone was professional and pleasant.

No
Review №66

Excellent customer service! Mr. Nambo took the time to answer all my questions. He was efficient and ensure all material I needed was accounted for.

Gi
Review №67

This group offers a large variety of material and quick service. They always manage to accommodate orders, even with short notices. The whole team at Texas Iron & Metal is easy to work with and do a great job. Gustavo is always my first phone call anytime we have iron and metal needs.

Li
Review №68

Vasquez was very helpful he was friendly and had a great positive attitude. This place has awesome staff. Thank yall for making my first time experience quick and pleasant will definitely come back to Texas Iron and Metal due to the AWESOME customer service and great helpful people!!! Great company to do business with.

Ju
Review №69

Phenomenal experience. Super friendly and fantastic people, specifically Marcus and Vasquez who helped me load up. Highly recommended!!

jo
Review №70

I have thoroughly appreciated every aspect of dealing with Thomas and Texas Iron and Metal. The response is very quick and delivery is always spot on.

Br
Review №71

I have worked with Texas Iron and Metal on my current job site since we started and they have been consistent and fast in helping with our orders and requests. We have a lot of rush jobs and Thomas is always on the ball with getting everything together while making it a smooth and easy process. Their reliability is unmatched and I would recommend this company to anyone.

br
Review №72

I called my order in a ahead of time, showed up and Vasquez promptly gathered my order and brought the order to my truck. Well I messed up, and the order load was too big for my truck. Vasquez said not a problem, even after I wasted his time.Showed up the next morning, Vasquez recognized me and greeted me. Marcos promptly brought my order to my truck and now trailer, and helped me load it. All service was great and cordial; even with me having the yard do double work during busy hours by having them pull my order, store it after i determined I was not comfortable hauling it in my truck, and re-pull the next day.

Se
Review №73

I have been purchasing steel form Texas Iron for several years and Thomas Campbell has provided great service at a reasonable price.I highly recommend this supplier .

Ud
Review №74

I would like to take this opportunity to thanks all the Texas Iron and Metal team, with top of all thanks and gratitude to the great man Mr.Cameron for his unlimited keenness and support from the moment you asking about any item until the delivery..Do not hesitate if your order big or small you will find the same interest.. A great company & team highly recommended...Thank you to all the team.

C.
Review №75

Vasquez was awesome as always. So nice to have someone remember you and be super helpful. The sales people have always been very helpful to me since the first visit. Yall are my first call when I need material. Thank you and keep up the GOOD work.

Ma
Review №76

I placed my first order for a small amount of 4” pipe for a sales presentation and needed it the same day. Thomas treated me with professionalism and found a good match for what I needed. As this was my first time picking up, Vasquez was very informative and helpful. Excellent customer service!!!

St
Review №77

Matt really came through for us in a pinch! Thanks to him and his team we were able to help our customer complete their project on time and under budget even though it was a rush and we only had a few days to pull it all off. Matt went above and beyond to make sure we were taken care of -- we will definitely be using them again.

MI
Review №78

Thomas Campbell is a great sales rep. very helpful... HIGHLY RECOMMEND

La
Review №79

Great service all around. Sales staff is extremely helpful, and the yard staff works extremely hard to minimize your wait. I will continue to use Texas Iron and Metal.

ed
Review №80

I use Texas Iron and Metal all the time. They are very fast compared to other steel companies. Great sales staff that are very knowledgeable about their products. Vasquez runs a tight ship in the yard. He keeps things flowing in the steel yard. If your order is small enough and the other guys are working, he will take care of you himself just to get you on your way. I love sending them my business.

Ka
Review №81

First time coming to Texas iron and metal. The people were very kind and courteous. Vasquez was respectful and made a clean cut on the metal.

Da
Review №82

Excellent Service. Carlos got me and grandpa in and out in less than 10 minutes. I recommend this place to anyone looking for great and quick customer service.

Br
Review №83

I placed my my first order for a small amount of plate, half expecting to be dismissed for a sale amounting to less than $200. Cameron treated me as well as if I had ordered ten tons and found a good match for what I needed. I will place all future orders with Texas Iron & Metal. Great service along with enthusiasm and knowledge of the products on-hand.

G.
Review №84

Had to come here and pick up a load of pipe they wanted to 25 pieces of loose pipe on my truck but Carlos took his time out and made me five bundles of five and was still able to get me loaded out in a reasonable fashion Thanks man

Pa
Review №85

The yard crew is working hard today, good service. Luis helped me out a ton to get my steel loaded.

Cl
Review №86

I needed some iron on short notice and Thomas and the guys there at Texas Iron and Metal did a fantastic job with accommodating me. Very professional and being friendly was a plus.Thanks again for the help Thomas!

Ca
Review №87

Had some unusual shapes of steel that I was needing so I called Andres to help me find it. He was able to find the material and Vasquez had it inventory checked and ready to load within minutes.If I could give them 6 stars, I would!

Er
Review №88

I shopped around they have the best prices really good people there

Th
Review №89

B-Omega Logistics was QCd by VASQUEZ in record time with PRECISION in 7 minutes. As the owner of B-Omega Logistics I can only say the Texas Iron and Metal is very lucky that I didnt find a hard working honest employee. Best wishes in all your ventures VASQUEZ....

Jo
Review №90

The staff was very knowledgeable and very very helpful. Mr. Vasquez was quick to greet me, measure and cut a somewhat complicated order of stainless steel next rods which I appreciate. I can also tell the company culture is very focused on employee and customer safety you can see it in everyone’s habits. They will have you stand back if they’re about to cut something. They’re always looking out when using the forklift.

Pa
Review №91

Always great service and fast turnaround. Thomas Campbell has always got us our pipe and angle accurately and timely here at Ameresco Solar.

La
Review №92

Vasquez was of the upmost professional and helpful in loading to talking too. He also made sure everything was loaded properly and safely. Great guy will definitely be coming here for all my metal needs.

Ru
Review №93

Got an awesome quote from Thomas, so far they have the best prices in town! Thank you for the attentiveness.

Pe
Review №94

Super efficient pulling crew the guy that loaded me up was lewis, very quick and professional loading my materials. Overall very pleased as a first time customer here, I didn’t need a whole lot of material so they service any order big or small. Will be coming here for all my metal needsThe guy at the desk was cool too....

Dw
Review №95

My second time there, and each time I have gotten what I needed in a timely manner. The stock is good quality. Emmanuel was particularly helpful today in making the cuts I needed and delivering the material to my truck. Great place!

Ev
Review №96

Cant say enough good things about these folks! We had some really unusual requests/problems and they took the time to listen, understand, and help us find the best solutions. Curtis, Vasquez, and Sean were amazing. Highly recommend!

AM
Review №97

We came into Texas iron and metal and Cedric came up to us yesterday and asked if we needed help. He was so friendly and very helpful. We got what we needed and his boss even came to make sure we got what we needed. Vasquez and crutis loaded the iron on our trailer and we’re very careful to make sure they didn’t hit our trailer. They were very friendly and nice men. Sergio the guy who cut the iron for me was right on with the length I needed. Will do more business with this place b/c they treat you with respect and very friendly environment. We checked out with Gustavo Guzman and he even helped with more material that I needed.

Jo
Review №98

I work as a parts guy I pick up from them all the time the staff is very friendly and attentive I was there yesterday waiting on my order and On of their workers (Vazquez) came and gave me and update on why they were going to be a little longer and honestly that was very helpful to me i work by the clock amd being fast as they are I give them a 5 star rating don’t hesitate on coming here they got GREAT service!

Ha
Review №99

Dan, Carlos and Vasquez were all very helpful and knowledgeable, Dan helped me decide with type of steel plate to get, Carlos was very safe and efficient and Vasquez handled the order with care. Thanks y’all. I’ll be back soon!

Je
Review №100

Was in the need for a piece of pipe with a quick turn around, ended up not needing the pipe, but Esteban Nambo was able to process the order and if i needed, was going to be able to have it ready in no time. i would suggest using these guys and they surely gained my business.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:865 Lockwood Dr, Houston, TX 77020, United States
  • Site:http://texasironandmetal.com/
  • Phone:+1 713-672-7595
Categories
  • Metal supplier
  • Pipe supplier
  • Steel distributor
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Similar organizations