user
Jeff Haas Mazda
16711 Katy Fwy, Houston, TX 77094, United States
Appearance
Jeff Haas Mazda
Comments
Ri
Review №1

I would highly recommend this Dealership. They were 1st class. I purchased a Mazda3 Hatchback and the whole process was seamless. Ask for Joseph he did a great deal with me, or Memphis they both were exceptional. This dealership worked with me, made a great offer, and the finance department was superb. Look no further, no gimmicks or tricks, just straightforward business practice.

Hu
Review №2

I recently had a bad experience with customer service in honoring a deal that they are no longer available (It was available at the time I purchased my car, of course). It was rejected by new person in charge who was just following the book. Fortunately, Todd the GM was aware of the issue and got it taken care of for me. The experience at the dealership is great again. Please get with Sutoyo when you get a chance.The plus of a Mazda is the affordable price with lots of high tech specs comparing to a same year Toyota (very basic functionalities)

De
Review №3

Best experience!! Joseph was there to greet me and take me on the test drive. He was helpful and courteous which made the purchasing process quick and easy!! Thank you so much !!

Ro
Review №4

My wife and I purchased a new Mazda 3 from Lauryn, and we could not have had a better experience at any other dealership.Jeff Haas team was excellent. Lauryn was professional, friendly, and helpful, and we have already recommended her services to an immediate family member. The other team members we had the pleasure of working with, were also fantastic. Unfortunately, I am terrible with names, so I do not have the privilege of mentioning them by name as well.Lauryn and the team took a process that we expected to be stressful, and made it enjoyable and stress free. Thank you, Lauryn, and thank you to the rest of the Jeff Haas Mazda team.

Ya
Review №5

The sale people John and Jackson helped us in getting the car my daughter was looking for. These two went out of their way helping her choose the right trim. The sales manager was also good at listening to us and providing the information and discounts we were looking for. I was not impressed with the finance guy at all.

Ki
Review №6

I had a very pleasant experience buying my car at Jeff Haas Mazda in Katy Texas. I recommend service from anyone here as they were all very nice and helpful. The first person to great me was Muhammad Ali and he made sure I understood everything necessary for buying my car. He made this experience as painless as possible. Thanks to everyone!

Ke
Review №7

I just want to say thank you thank you ! To the whole Mazda family. I love how welcoming everyone was. I love how kind and helpful George was. I told him what I was looking for and he delivered. Also Julie was very patient and kind with me she took her time and explained everything to me. I love it here. I love how the business operates as well. Definitely will be referring people to you all. Thanks again.

Ki
Review №8

I had good experience purchasing my new car at Jeff Haas, with special recognition to Lauryn, a sale consultant who helped us through the process. She is very attentive, accommodating, responsive to our communication and equipped with knowledge to guide us through the car functionalities with patience. The dealer itself is relatively new so the floor is spacious and clean in both showroom and services section. Definitely worth checking them out if you are looking for a car.

Na
Review №9

We bought our second auto here. We were very delighted with Danyel not the sales person so much the 1st time around. This 2nd time, we loved the full attention to detail that Kenneth P treated us with. He was very attentive and very easy to work with. Thank you and hoping to do business with you in our future auto needs.

Ja
Review №10

In a search for a vehicle for my daughter. We both had a great experience with our salesman, Memphis. He was very knowledgeable and introduced the car in “real world” scenarios instead of just spouting out facts. I definitely recommend passing by if your are in the market for a Mazda. Completely professional staff.

Jo
Review №11

Hi Jeff. Thank you so much for all your help and for keeping my car safe. You guys have a great customer service representatives. Cynthia was a very helpful representative, she took care of all my needs at all time. I would definitely recommend your dealership and will be back as well for next car service.I will absolutely give you guys a 10 of 10😊😀👍👍

Da
Review №12

Really happy with the service I was offered by Kevin C. and Julie G.Kevin went above and beyond to show me all the models I was interested in, and also helped me understand the differences between each one of them. Awesome patience and diligence!The debriefing / delivery process with Julie was fun and straightforward, she walked me through most of the features my new car had, so I got up and running pretty quick!

Er
Review №13

Mr. Sutoyo at Jeff Haas Mazda was absolutely amazing!! He was patient informative, kind and transparent on all of the prices. When it came time for financing it was easy and made me feel like a valued customer. Mr Sutoyo and Jeff Haas Mazda have a new loyal customer!!! Thank you and I look forward to future business. 👍🏼👍🏼

j.
Review №14

Great service with service experts. Cars are amazing and driving experience has always been phenomenal.

Je
Review №15

I purchased a car from there this week Matthew was awesome he when over and beyond to help me with my purchase the staff was both friendly and helpful, i really would suggest this dealership to both family and friends, and i’m really enjoying my new vehicle… Thanks guy.

Go
Review №16

One of the finest experiences. Our sales professional, George Andala, was extraordinary. Very patient, attentive to every detail of our needs and No Pressure what so ever. Their Finance team was succinct, and no offensive upselling pressure.This was our first purchase from them and I will buying my next vehicle here!When we took delivery, we got the red carpet treatment. The car was in immaculate condition when we drove it off the lot! 5*

Ma
Review №17

Kenneth and Chris were great to work with on my new Mazda purchase! It was a professional experience from start to finish and we were in and out in 3 hours. Thank you for making the car buying experience a pleasure!

Ri
Review №18

Bought a new Mazda 6 from this dealership and the entire process was phenomenal. The entire staff was friendly and knowledgeable, and we had a great time completing our purchase.

Ju
Review №19

Great location, even better service. I bought a vehicle from Chris. The associate was very helpful and through presenting the selection of what I came looking for. Savvy and informative in the Mazda field. Easy going and straight forward, made everything go smooth pretty much. Would definitely recommend my family and friends to purchase at this facility.

Ka
Review №20

I really appreciated the fair, up front, no haggle pricing. I searched all over Houston and the surrounding area - spent hours creating a spreadsheet with all of the prices I was quoted from different dealerships, and Jeff Haas had them best! Memphis, my salesman, was very knowledgeable, helpful, and responsive. Julie, who walked me through the features of my new car, was kind and patient. It was definitely the best car buying experience Ive ever had!

Ha
Review №21

I had a great experience here! I went in for a test drive and Memphis was there to help me out. He made the car buying process easy to understand. Great Customer Service! Very professional atmosphere! 10/10 do recommend!

Ja
Review №22

Great customer service! My saleswoman Lauryn was very knowledgeable and was able to answer all the questions I had. She will make sure you get the best vehicle that suits your needs. If you ever stop by, ask for Lauryn you will not be disappointed.

Cr
Review №23

I hate going to dealerships. HATE it. Or at least I did before yesterday. The team at Jeff Haas is great. I worked with Kenneth, Younghi, Ivan, and Julie (different departments throughout the process). Every one of them was great. Kenneth and Ivan were patient while I made up my mind over which car I wanted. Younghi was very honest and straightforward during the add-ons discussion. Julie was great while showing me all my new bells and whistles. I look forward to working with them again!

Al
Review №24

My first time buying a Mazda and everything was smooth and fast!I really recommend Shane! He is very good selling cars, explains everything you need from A to Z! If I have the opportunity to give him 10 stars I will! Thank you Shane to make us feel we can trust you! You are awesome!

Ho
Review №25

Jackson gave me great customer services, was very patient with me and knowledgeable on the vehiclesI was interested in purchasing. He went ABOVE and BEYOND. I would definitely recommend going with him if you’re looking to purchase a car.

Ka
Review №26

After reading quite a bit and doing extensive research, I went into Jeff Haas Mazda yesterday and got the SUV I wanted and in the pretty red I also desired. Thank you to my fellow military vet, Mr. Kenneth Page, who made the process smooth and pleasant. I like the fact that I was not pressured into buying anything. He gave me lots of info on the trim I wanted and assisted me with setting it up esp. since Im new to the Mazda family. I love my new vehicle and thank you to the Jeff Haas Mazda team for this sleek new ride!

Ke
Review №27

I sold my car to Jeff Haas Mazda and it was a VERY easy process. Got a very very fair price and the process was easy- in an out in a hour. Jerry was kind, there was no pressure in the selling process. I highly recommend!

Pr
Review №28

The nicest and most transparent dealership around. No gimmicks or hidden fees. Memphis and the team were awesome to work with and made the process painless. Finance staff was also easy to work with and didnt try to push on extra packages. Definitely recommend!

An
Review №29

Amazing! Jerry was super helpful since the beginning and helped me find my new CX-5. He even drove to my location for a test drive since I had limited availability at the moment. He was able to work with me to get me to my desired monthly payment and interest rate also. They had a lot of different options and affordable price ranges. I would definitely come back here for my next vehicle!

Ro
Review №30

Honestly, I feel some of those service reps aren’t the nicest. But Cynthia was super friendly. Kept me updated she was sweet. I’d be happy to work with Cynthia again.

Ch
Review №31

Mr. Cristino was extremely helpful in my sales process. Everything was effortless and I’ll come back to buy my next car from him

Ro
Review №32

I purchased a used Mazda 6 in April and had a great experience throughout the process, especially with the service team. Joel Johnson made sure I was taken care of, from putting me in a loaner car to ensuring everything on my vehicle was like new. This is my first Mazda and I have to say this is the best experience Ive had. Joel and his team at Jeff Haas Mazda (Katy) made me feel like a Rock Star and that is very rare in this day of almost non-existent customer service. My last vehicle was a Mercedes and this experience even tops their customer service. I am loving my new Mazda and am looking forward to my regular service visits. I have and will definitely continue to share my experience with friends and family. Thank you again to Joel and his team!

Ja
Review №33

I had a great experience buying my car here, but I just made a call to the service department and the guy I talked to Todd was so rude. I talked with him about the issues going on with my car then he told me it would be at least $400 and he cant guarantee the repair because it was worked on somewhere else. Oh well, no big deal I declined the appointment at that point. Todd then became hostile and aggressive that I would decline to pay for a repair he wouldnt guarantee. The nasty attitude is unacceptable and not convincing especially when the offer was so unappealing in the first place. Definitely avoid this service center, but 3 stars because I thought their sales department was excellent and had an amazing buying experience here. No stars for Todd.Edit: shortly after this posted I got an unsolicited call from them during a doctors appointment. They didnt leave a message so it was likely just more harassment about me not wanting to take my car to them. Very unprofessional that I need to tell these people over and over again I dont want their work that isnt guaranteed. I understand why they dont want to guarantee it and Im not enjoying the attitude about me not wanting an appointment with them. Im not just a stupid person who doesnt understand. I just dont want the work done there and have already found a different service center that will guarantee their work. If I owe something for some reason they should send an email or call and leave a message because I dont need anything from yall and I havent changed my mind.

Al
Review №34

Great virtual/long distance service from Juana Bailey. I inquired about cars they may have that meet my needs and she was able to give video tours and details about all the features that came with the vehicles as well as upgrades that could be added to the vehicles. All were within price range I gave and were great vehicles. Ill most definitely be buying from this dealership in the near future, great and friendly service (:

Co
Review №35

Overall good service and nice facility! They always take good care of me and my car will in a timely manner. Awesome updates and video of what service has been done on your vehicle! Love it!

je
Review №36

Positive experience from the time we walked in to the time we drove out with two new cars! Kenneth, our sales representative, was a great. Each staff was very welcoming, honest, very personable, and professional. I highly recommend this dealership and ask for Kenneth. Jeff & Maribel

Al
Review №37

I had a wonderful experience at Jeff haas Mazda. Lauryn did an amazing job assisting me and was very knowledgeable. She explained everything and i felt like she had my best interest in mind. I am very satisfied with her customer service and I highly recommend going to this dealer.

Ly
Review №38

Mr. Kenneth Page did an amazingly job helping us select a vehicle for our daughter as a high school graduation gift!!! He was very knowledgeable and explained the safety features that we were looking for in a vehicle. I am happy to share that we selected the CX-30 model. Our daughter feel safe and have been enjoying her new 2021 vehicle. Mr. Page made the purchasing process very easy and it was a pleasant experience. Thank you Mr. Page for a wonderful opportunity, we truly appreciate your expertise and business!!!! We hope to you see you again on our next purchase!

Lu
Review №39

This was a good experience, glad I was able to get the vehicle with the interior I was looking for. Great follow up, service and customer support. They are interested in your business. This was the 3rd vehicle I have gotten from them.

la
Review №40

Lauren was very helpful with the whole car buying experience. My favorite part was that she is very knowledgeable about the Mazda product! Very professional woman will be recommending my friends and family to Jeff Haas Mazda.

Ni
Review №41

It was a wonderful experience from start to finish dealing with this Mazda dealership. Kenneth Page assisted us and he was extremely helpful and friendly in explaining our options and answering all of our questions. We had visited many different dealerships previously and the customer service here was by far the greatest! Julie Grimm also did a wonderful job helping us get accustomed to our new vehicle prior to leaving. I would highly recommend this dealership!

de
Review №42

Awesome car buying experience! No hiccups or speed bumps for my purchase. Price was where I wanted and customer service is excellent. This dealership is great on all levels. Thanks!

Er
Review №43

My mother and I worked with Ed at Jeff Haas. He sits on the left side of the dealership. This guy is a real asset to this organization. We felt super comfortable within a few minutes with him. He acted human and honest in finding a vehicle. We found that other dealerships were to salesy and felt like they were taking advantage. They were also honest, transparent, and not pushy when you sat with finance which usually isnt the case. If you need a Mazda go see Ed. He is a rock star!

El
Review №44

Had a wonderful buying experience at Jeff Haas Mazda. This is our second time purchasing a vehicle at this dealership. Love the new facility. Our Salesman, Memphis, was awesome and very knowledgeable! He went through every feature and detail of the CX-9. Younghi, Ivan and Julie were great as well. The whole team made the buying process a pleasant experience. Highly recommend Jeff Haas.

Da
Review №45

I want to say how wonderful my car experience was at Jeff Haas Mazda. When I pulled up out side Mohamad Rahhal met me for a used vehicle and within a hour I was on my way home. He streamlined everything . Was so attentive and understood my needs. Even gave me a ride for my rental car drop-off. The finance guy did a great job also. My best car buying experience ever . Will only buy from them now. Thanks .

Hu
Review №46

My visit at Jeff Haas Mazda was amazing. Charles was informative and helpful so was the finance and the other department. Definitely a 5 star dealership

De
Review №47

A great dealership! My husband and I recently purchased a Mazda for myself. The experience was so easy with no high pressure gimmicks. Ask for Charles. He knows his business and is a delight to work with. Heck, it was such a hassle free purchase that we went back 3 months later and bought another Mazda for my husband.Jeff Haas Mazda is a class A dealership and I love their new facility!

Ja
Review №48

Amazing service from beginning to end. My saleswoman Lauryn was sensational, super professional, and very attentive. Will be coming back in the future for sure! If you happen to stop by, ask for Lauryn.

As
Review №49

Had a great experience working with Jonathan Henry and his Manager. We went in the dealership knowing what we wanted, we made a deal without much going back and forth, and bought my first Mazda CX-5. It’s been a fun drive so far. Thank you Jonathan for all your help and hospitality. Welcome to Texas!

Na
Review №50

Helped me purchase my new car and I got a great deal on it! Would recommend to anyone looking to buy a car, Gilbert and Danyel helped me with this purchase and I owe them big time.

Za
Review №51

My wife and I went in just to do some looking and we had the pleasure of working with Memphis. He was phenomenal in answering all of our questions and I never felt like he was trying to sell me. This was extremely nice as we were just setting the groundwork for trading in and buying a new car in the future. The entire time I was with Memphis he treated me as a person and not like a potential sell. I will definitely be going back to him in a few months to trade in and buy a new vehicle. This guy is what the standard should be for going to a dealership!!!!

Jo
Review №52

Just wanted to quickly shout out Joseph Sanchez. He was amazing to work with. Very knowledgeable and I truly felt he had my best interest in mind. Joseph was easy to talk to and quickly responded to all emails/texts/calls. Would definitely recommend!

Le
Review №53

Gilbert was great to work with. Especially long distance from New Orleans. Definitely worth the drive over and back.

Ja
Review №54

George and Ryan were awesome sales associates. They made my purchasing a new Pre-Owned Lexus ES 350 vehicle easy, hassle free and no stress. Once I purchased my new vehicle George went out of his way to detail my old vehicle so that I left their Mazda Lot clean with 2 vehicles.

Se
Review №55

We have now purchased two cars from Kenneth at Jeff Haas Mazda and have had excellent service and overall great experiences. He is friendly and helpful without being overbearing or pressuring us in any way. He has been willing to meet us where we are at and has provided exactly what we wanted out of a car purchase. We would recommend working with Kenneth to anybody and would be happy to have his assistance again in the future!

Ti
Review №56

Seamless buying process. I love my Mazda3 hatchback. Sutoyo was so helpful and kind where other dealerships did not want to sit down with me, he guided me through a positive buying experience. I can’t wait to recommend family and friends.

Lo
Review №57

During my search for a vehicle I spoke with a member of the sales team named Memphis. He was very friendly and pleasant to speak with and made me feel at ease throughout the process. His helpfulness was absolutely what I needed to make the right decision and I couldnt be happier! Thank you Memphis!

Ra
Review №58

Memphis was great. He helped us determine the best model to fit the needs of our family and our budget. We are so thankful to have worked with him.

Le
Review №59

Since I have owned my CX-9, Mr. Carlos Guzman has been my service representative. He always deliver excellent customer service. He is honest, thorough, caring and ensure the customer walks away fully understanding what issues the vehicle has. He also offers a solution if the problem is unrepairable. Mazda will always have my business because of my experience with Mr. Guzman. As soon as I can save a decent down payment and get another job to help me pay the notes timely, I will definitely be back to purchase my new CX-5. Thank you for giving me the opportunity to recognize the services I always receive from Mr. Guzman.

Yo
Review №60

Really happy with Chris’s customer service at Jeff Haas Mazda. He knew exactly what we were looking for. He was good at explaining all the different models and helped us find the perfect car for us. Great experience overall.

La
Review №61

I had a great experience and awesome customer service thanks to my salesperson, Lauryn Delasbour! She was prompt, patient and very courteous. Also, very knowledgeable about the vehicles and answered all of my questions without hesitation. She went above and beyond to make sure we were satisfied! I will be recommending Jeff Haas Mazda on the Katy freeway to my family and friends. Made my car shopping experience must smoother!

Cr
Review №62

We had an amazing experience with Joseph. We realized that he is bilingual and we could do the whole process in our own language. He is very detailed oriented when it comes to identifying our needs, he listens and it is very professional. We had fun along the whole process. I will come back and buy another Mazda with him.

me
Review №63

I was very pleased with the service and the hospitality of their employees. I was helped by a wonderful and knowledgeable young man named Chris, he was very patient with me and explained everything in great detail. Great overall experience!

-
Review №64

Wheres my 1995 MX-5 Mazda Miata at?

Su
Review №65

I had such a fantastic experience last Friday (9/3/2021) at Jeff Haas Mazda. From the 2016 Mazda CX-3 test drive with Kevin to the finance portion of the purchase with Kortney, the whole process took less than two and a half hours. My husband just thought the deal fell apart when I got home so fast...but quite the opposite!! I liked this dealership so much that next time I need or want a car, I am just going to see what they have on the lot just so I can use their services again. Oh, and their facility is spotless and super high-tech, everyone is professional and courteous and they actually have inventory, which is rare these days! I wish I could give them ten starts to be honest. Well done you guys!

Ja
Review №66

Great Team and excellent customer service. Made my car buying experience really easy and convenient. And less scary lol

ra
Review №67

A couple of weeks ago I went to the Houston Auto Show. I had several different brands in mind when I was car shopping and when I turned my attention to Mazda; Jackson greeted me.He instantly made me feel at home and ran through some of the models with me. With what I was shopping for the MX-5 peeked my interest. He was super knowledgeable about all products and the SHOCKER was when he had told me he had been with the company for a very short period of time! He scheduled a time for me to come for a test drive. We stayed in phone contact until the initial day I came in.The day I came, he had already prepared the vehicles I had in mind for a test drive. He made sure to explain all functions and initial trim levels that were available.I would like to recognize Jackson Tan as an outstanding associate, for taking his time to make sure my needs were met, and for following up with me as needed. He is a true asset to the company and I will surely be making a purchase with him soon!

Ho
Review №68

First class service from Lauryn in sales, Nick in service, Ivan in finance, and Younghi in aftermarket accessories! Ask for them! You wont regret!

Ma
Review №69

Great experience! The car market is very tough right now and I went to so many dealerships but it was here that I got the best offer!! As a college student, it’s a natural fear that you could get played at any dealership but thankfully, George (salesman) and Brian (finance) worked very hard w me to help get me the best deal and car and even additional warranty. They were honest, straightforward, and did a great job communicating with me. There was also another salesman that helped me A LOT (whose desk is second from the door on the right) but sadly his name escapes me at the moment. He too, did an amazing job walking me through the whole process and helping me find the right car for me and my budget. 10/10 Highly recommend

Ca
Review №70

After recommendations from several friends of mine, I decided to visit Jeff Haas Mazda off of Katy freeway to purchase a vehicle and I’m glad I did. Lauryn Delasbour was my sales associate and she repeatedly went out of her way to ensure that my experience was not the normal, boring event that most customers dread. Lauryn was very knowledgeable, precise, and as transparent as possible, which means a lot to a customer who may not understand the purchasing process. She made the entire visit painless and pleasurable as possible and I would recommend her and Jeff Haas Mazda to anyone in the market looking for a vehicle. Gratitude!!!

La
Review №71

We purchased our second vehicle from Jeff Haas Mazda this weekend! Working with Memphis was fantastic both times—he’s direct about costs and answers our questions well. We appreciate the team approach in moving us through the vehicle purchase—they really make it as pain free and as easy as possible. Everyone is friendly and outgoing. We’d definitely refer friends or family!

Ni
Review №72

Bough a slightly used Mazda CX-5. When you go here look for Mohamad, a great approach to helping out potential customers, very up front and easy to deal with.They also arranged great low rate APR financing thru Capital One!

Ke
Review №73

I just visited Jeff Haas Mazda to kick off this Memorial long weekend. I was shopping for a new car and thinking of the new Mazda3 or a Miata. I had a great experience there and had tested the both mentioned cars. Many thanks to the very knowledgeable salesperson and his name is Jackson. He understood what I needed and found the cars with the right options for me to try out. Very impressive experience there and I highly recommend you to visit there!

Di
Review №74

I can not say enough good things about this dealership. Amazing customers service from the sales people to the service dept. I have not needed service, it was just driver error. LOL. If I could give yall 100 stars, I would! I also want to thank Julie G. She is definately the car expert for everything. You Rock JULIE! Even though I already made appt with the service dept, she still went above and beyond to help me understand my car better.I really appreciate your time and patience! Much Blessing and favor to all that work there!

Ch
Review №75

From the moment I walked in the door and was greeted by Charles he listened intently and recommended exactly the car I wanted. The rest of the team Younghi, Ivan and Julie who helped with understanding the car features, accessories and financing made the entire experience wonderful! I felt like royalty and would recommend them to anyone wanting an amazing car buying experience. Definitely 5 stars!

Al
Review №76

Had a great experience at the Mazda dealer. I went for a lease to purchase for a car I was currently leasing and George made the transaction process very smoothly! Great service. Highly recommended!!!

Ka
Review №77

Love the new dealership, the waiting area is clean and very comfortable! Cynthia is always friendly and a great communicator. The chairs have outlets (yay!) the coffee machine ACTUALLY makes delicious coffee. My wait time was minimal. Overall a great experience!

Im
Review №78

Just bought CX-30. Memphis was very well informed about the car and features. From Test drive to driving out to home experience was great. Julie explained all the techs to us. Great experience at Jeff Haas !!!

Ra
Review №79

We had a wonderful experience at Jeff haas Mazda. Chris did an amazing job and was very knowledgeable. He explained everything and we felt he had our best interest in mind. We are very satisfied with our purchase and highly recommend!

Ju
Review №80

The Jeff Haas Mazda car service team off I10 is a terrific team. The work well with each other to help the customer. It is so obvious that the team is concerned about meeting the customer’s needs and go out of the way to make the customer comfortable and happy! I highly recommend getting your Mazda serviced here!

Jo
Review №81

I bought my Mazda 3 there a few days ago. Both Juana and Julie were super nice and helpful, and professional. Jeff Haas Mazda as a whole has been a very pleasant car buying experience. Thats why the last two vehicles Ive bought were both from there!

Om
Review №82

Extremely disrespectful. We were saying the price on KBB was 2K lower than what they have it and that it was 2015. The guy’s exact words were “well you looked at it online, right? Why would you come here to tell me its 2015? You’re just want to run all these car dealerships out of business.”I’m sorry you’re having a rough month man, but that was completely unnecessary to come at me like that. Note, this is the “director” of the dealership. The salesman was really nice. WE WERENT EVEN HAGGLING ON THE PRICE. WE WERE WALKING OUT.In short, bad experience.

Sa
Review №83

Amazing customer service! Lauryn helped us very cordially to find the best match for us. Julie also ensured smooth handover of our new car! We really loved the overall experience!

We
Review №84

Memphis Jiron was super helpful in helping me find the right car. He’s been working there for some time so he’s very knowledgeable about what he’s presenting and is really willing to work with you to find the best car for your needs at the right price as well. Super helpful and friendly. The whole staff is great and very welcoming.

Sa
Review №85

I had a wonderful experience when purchasing my vehicle. They were very thorough and kind throughout the whole process. I could have not asked for a better experience. Thank you to Joesph, Kourtney, and Julie.

Ma
Review №86

Mr. Sutoyo was highly recommended by a friend. We had an initial contact with him a few months before. When it was the right time, we messaged him and met at the dealership. He had all cars ready to be seen. When we started the purchase process, he worked with his team to give us several different options until we found the perfect solution. This is our second lease with Mazda and we are very satisfied. We upgraded from the CX-5 Sport to the CX-9 Touring (7 seat). If you need a good deal on a car, dont hesitate to look for Mr. Sutoyo. He will listen to your situation and help you until youre a happy customer!

Du
Review №87

I had a great experience with Memphis. He is about helping you getting the right vehicle meeting your desire without pressuring you on buying the vehicle right away. Thats a plus because we didnt have a good experience with the other dealership since they kept pushing us to make a purchase.

Ji
Review №88

Best car buying experience ever! Cecil Macauley helped me and was extremely pleasant to deal with.

Ho
Review №89

Gilbert, our Sale Rep, made the whole buying experience very pleasant. Gilbert was very professional, and courteous through out the entire process. He took time to show us different cars until we picked the right one. I would definitely buy my next Mazda at Jeff.

Al
Review №90

Jeff haas Mazda has amazing worker and they should have more workers like Joseph because he was a nice helping man

Da
Review №91

Great experience purchasing my mazda 3. Lauryn was great from the very beginning. Also Julie was great at explaining all the nice features that the vehicle has. Overall a great experience.

an
Review №92

Had George Abdala as my salesman. Bought a 2019 Toyota Camry. Price was great. George was efficient and very personable. The whole process from arriving at the dealership to signing the paperwork work took about 2 hrs. The least amount of time I have ever spent buying a car. I would highly recommend both George as a salesman and Jeff Haas as a dealership.

Ad
Review №93

I am very satisfied with the car I bought. Joseph Sanchez was very patient and had keen attention to detail and foresight having several vehicles ready for a test drive. I enjoyed that he was able to negotiate and explain the price break down to come up with a fair deal.

Ka
Review №94

We leased our Mazda 3 from Memphis 3 years ago, he went above and beyond helping us get the best price for our budget while giving us all the features we wanted. Now that the lease is up he contacted us and will assist us as we purchase our next vehicle! Couldn’t ask for a better salesperson.

Si
Review №95

I can confidently say the service this amazing. We went in just trying to checkout cars and purchase later but we left with a brand new 2021 Mazda. Kenneth, Julie and everyone were just amazing. I am definitely going back for another car soon. Thanks again for the amazing service. Best ever!!!!

Su
Review №96

Gilbert is so helpful and easy to work with. Asked for a test drive, he grabbed the keys and I was off for 30 min undisturbed. Knowledgeable, courteous, and low pressure. Fair pricing.

Ja
Review №97

Wonderful experience! Lauryn was very attentive, friendly and helpful. She is super knowledgable about the cars and it’s features ensuring you decide on the perfect vehicle that accommodates all of your needs!! Not to mention, excellent customer service! Highly recommend Lauryn and Jeff Haas Mazda! You won’t be disappointed.

Da
Review №98

Bad experience with this service department. Went in for a simple regular oil change and they put 5w-30 in a hybrid car (0-20w). Waste of time and first n last time to trust a stealership again.

sa
Review №99

Superb experience at Jeff Haas. From scheduling to the service advisor and the beautiful lounge on show room floor. First Class

Ch
Review №100

Kevin and Gilbert delivered 270 miles away, excellent service no pressure or haggles (though I did have someone else negotiate for me)! Cheaper price than anywhere in state we compared 8 vehicles of similar options, Jeff Haas Mazda was a great find for me. Will always treasure the quality of customer service I received, makes the big purchase much more palatable.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:16711 Katy Fwy, Houston, TX 77094, United States
  • Site:https://jeffhaasmazda.com/?utm_source=google&utm_medium=organic&utm_campaign=GMB
  • Phone:+1 713-568-4256
Categories
  • Mazda dealer
  • Car dealer
  • Car finance and loan company
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–8PM
  • Wednesday:Closed
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations