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Granite Master
4502 Steffani Ln, Houston, TX 77041, United States
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Granite Master

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Hu
Review №1

Gina, Melvin and Nancy are awesome! That said, ask for the specific final measurements of each cabinets when they send someone to measure. Otherwise, the results will be very narrow in depth and width vs your old cabinets. Quality is pretty flimsy compared to other cabinets in the market based by touch alone. Drill holes to hang it up and the pressed laminated pieces splits into jagged colored, pieces. It may be the contractors fault/error installing but the quality of the cabinet shouldnt be that sensitive. You shouldnt have to baby it when installing but thats the risk of those cabinets, especially inserting shelf pins and have the inner plank board bend out as if its not glued on tightly.Also ask for the price difference between certain granites, flooring or accessories because prices are not displayed.Despite their showroom display, most cabinet and granite choices are unavailable or predictably discontinued but yet still displayed to make you think they have a diverse selection. Think about that tactic. Im sure theyre busy but cant someone place a sign or sticker saying, out of stock or even cover the out of stock choices after so many people inquired about the same unavailable items? Why would you make your clients waste time choosing items you dont have anymore? Or, is that just some of the shenanigans they pull on the buyers?Like the saying, you get what you paid for. NEVER AGAIN, along with my contractor who referred this place.

V
Review №2

Its a little hidden gem for contractors and knowledgable homeowners. The selection of granite countertops, cabinets, flooring, sinks, and to a lesser extent, tile cant be matched anywhere else, especially for the price. Theyre able to keep their prices reasonable and quality high by keeping their overhead low so dont expect a bunch of associates standing around to greet you and answer your every design question. Its not a flashy showroom, but who cares at these prices? There are people (like Gina) who are knowledgable and helpful but theyre typically so busy they wont be able to spend alot of time walking around the store discussing every little detail with you. Bottom line, its a no-frills, one-stop shop with great prices, awesome selection, and top-notch quality granite, cabinets, and floors. Youll save a ton of money in the end.

Ad
Review №3

Ask for Gina she is superb to deal with.But beware of JOE BLACK OF J&B BUILDERS. He stole$4000 from me as deposit for kitchen remodeling. He scams people with a realtor called Neesha Jackson

Wi
Review №4

They have a wide selection of everything. Great prices. And the best part, the people here are extremely helpful and go out of their way to make sure you get what you need. The selection of granite is humongous. They have marble, quartz, porcelain, quartzite, etc. Cabinets, sinks, faucets, tile. Really could be a one stop place for people who know what they want. The prices are way better than other places on Hempstead Rd. Definitely better than big box retailers.

Ja
Review №5

Great place, great prices and honest. Over charged me on accident for 20 dollars and called me to credit me back.

St
Review №6

If you’re looking for a retail shopping experience I would not suggest this place. However if you know what you want or you’re a contractor like me, this is the place to go. Their granite yard is a mess but what they have is nice and they have great prices! So I give this place a 4 out of 5 for retail, but for contractors it’s a 5.

Vi
Review №7

Very poor customer service. Showroom is dirty. Im not coming back there. I really dont recommend to anyone. Theres a lot of places that sell granite and marble stones.

Ha
Review №8

Great place! Will buy over and over again.Very helpful.

Be
Review №9

The right place to purchase cabinets and countertops. The Staff is friendly and very helpful. . . .

Be
Review №10

Nice materials

Ra
Review №11

Great service and great prices.

Gk
Review №12

If you want quality granite and good customer service, DO NOT buy from Granite Master and/or ask your contractor NOT TO BUY from Granite Master. This granite store sells sub-standard granite, but its web site provides a different picture on quality and customer service.Many of its contractors and/or customers are ethnic, who are not accustomed or familiar with quality granite and/or product and service; hence, they do not file any complaints.If you plan to install granite in your home/business, insist the contractor to provide the name and address of the store from which the contractor buys the granite and visit the store to see for wider selection.

Wi
Review №13

Great service

Pa
Review №14

Excellent customer service.

Di
Review №15

Gina is my go-to girl! Very helpful and always with a smile! Excellent!

Ke
Review №16

Anyone who gives this place anymore than one star does not care about quality customer service. I guess if you’re looking for the cheapest price this might be a good place to shop but be prepared to be extremely frustrated throughout the entire experience. From dodging forklifts and dealing with rude employees I’m not sure it’s worth saving a few extra bucks . My recommendation go spend a few extra dollars somewhere else and actually get customer service .

Es
Review №17

Affordable quality products. We redid our whole house. Bathrooms and kitchen at an affordable price. Great people to work with. Highly recommended!

Ya
Review №18

I go many times to the cozy place but I do not go anymore for those who attend who are in front of the manger I think and the other young woman laughs for being racist Hispanics

AN
Review №19

Good place to biy material cavinets and granite,sinks

Ju
Review №20

Always fast, good service and pretty knowledgeableThank you Gina!! Youre the best!!!Regards =JROD=

An
Review №21

Nice family owned spot thats been our granite supplier for a few years!

Th
Review №22

I always go to Granite Masters for all of my counter top kitchen bathroom sink needs. Excellent prices and products. However if your not familiar with contractor pricing they will upcharge plus staff can be very very rude if you are not familiar with the way their system works..make sure you have an A frame.....lol

Os
Review №23

Good prices, helpful staff

ma
Review №24

Very unprofessional and lack of interest in resolving issues.

Ra
Review №25

I was not a customer at this place, I met my contractor there. A lot of contractors use this place, and theyre pretty crowded early in the morning so, I figure, a lot of them to go over there to pick up the materials before they go out to their jobs. Im assuming it is a well-known source of countertop covers including granite and quartz. We picked up a sink and ceiling materials for my granite countertop reinstallation

mu
Review №26

Big selections and good prices

jo
Review №27

Good prices. Decent selection

Ma
Review №28

I really dont want to tell anyone about this place. Its a secret that rehabbers dont want out. Best place for very good granite at wholesale prices. Shsssssssssh! Anyway they deserve the positive note.

Th
Review №29

Great place

Pe
Review №30

Granite master has many choices for granite, vanity, cabinet.

Gl
Review №31

I had absolutely no problem with service and prices were the best, will definitely be back!

Da
Review №32

Chinese girls in there are super nice and I dont shop for granite anywhere else.

Br
Review №33

Asian chicks are very nice and helpful! makes shopping experience super nice!!

Ga
Review №34

Convenient blanks, decent service.

Ho
Review №35

Worst experience Ive had in the last 7 years Ive came here. When I called to speak to a supervisor or manager about an employee named mung/mang (was trying to get his real name from the manager). Mr.mang was telling my regular clients that i was bringing in that he could do that job and they did not need my company. So beware this guy is stealing jobs from under his customers!!! And telling them false information).Mr.Mang picked up the phone himself and continued to ask me many questions, even after I stated I wanted to speak to a manager!!! Then proceed to yell at me on the phone about what i said was wrong. And I asked again could I please to talk a manager. He yells at me I am the manager and continues to yell and be very unprofessional. And I told him I will have to probably drive up there and file a complaint with his boss. He said I dont care and hung up the phone. Oh and I called back again and he refused to let me speak to anyone else. So I told him I didnt want to blow this thing up and thought I could call and speak to someone but since I cant I will take it online. To my amusement he yelled back I dont care!!!! Management needs to take care of this asap!!!

Mi
Review №36

Couldnt be more impressed with the speed, quality and price!

se
Review №37

A great place to find countertops

Jo
Review №38

If I can select 0 star I would. Because I have 0 answer from these people, save your quality time and stay away. When you walked the door you will not get A HELLO or HOW ARE YOU. none of that and then when you ask them something they didnt even want to border to answer you. 0 customer service and not very nice people.

Je
Review №39

Cheap prices!

me
Review №40

Best price and high quality.

An
Review №41

Great prices!!!

Sh
Review №42

A total circus and not a place for customers. The place looks like a garbage dump, inside and out, and the workers are too busy smoking cigarettes and chit-chatting to help. The granite is all stacked where you cant see it and the guys running the tractors/cranes are very unsafe. Ive been to other granite yards before but this is more like a garbage dump.

Lu
Review №43

Bad place,worst attitude by gina,going elsewhere with better price n quality 😎

Ev
Review №44

They lack of Customer Service.

J
Review №45

Cheapess granite in houston

Y-
Review №46

Very busy place. No sfloor showroom employee to discuss cabinets or tiles.

Ru
Review №47

Very rude and did not want to answer your questions.

Ra
Review №48

Costumer service asian girl is bad why costumer

Es
Review №49

Horrible customer service wouldn’t recommend.

Ar
Review №50

Its not very professional looking

ST
Review №51

They got what you need.

M
Review №52

Chaos. Utter chaos.

Ma
Review №53

I will never buy again

Ch
Review №54

Very unprofessional and slow service

Ra
Review №55

Good prices

Ge
Review №56

Poor Quality Granites

He
Review №57

This place is a joke......

Ma
Review №58

Reasonable prices

Ju
Review №59

Excellent

Jo
Review №60

Great!

Ti
Review №61

Love this place

Br
Review №62

Bad service,

Lo
Review №63

Bad experience!!!! Very rude!!!!

Ye
Review №64

Best prices !!!

Er
Review №65

Sucks

An
Review №66

Yes in place of very good material

jo
Review №67

The net here is the best variety and price in Precast granite countertops, no other place has different measures in pieces for bars, backsplashes and islands like here.

Ca
Review №68

Excellent fast food and very good attention

Re
Review №69

Very good

Al
Review №70

Good attention

Wi
Review №71

Very good

Se
Review №72

Gina is the best in customer service, and great prices

Is
Review №73

Well

Wa
Review №74

Granite marble quartz if you are looking you will find there is a lot of variety 👍

Si
Review №75

It would be more complicated to do my routes without the GPS

OM
Review №76

Good service and willing to help if you need to choose the granite stone. / good service and they are willing to help if you need to choose your granite countertop.

Wi
Review №77

Gina looks after you well

Br
Review №78

Very well attended

Da
Review №79

Quick to attend and good treatment

Da
Review №80

I think its good prices

lu
Review №81

A lot of variety and good service

Gu
Review №82

Lots of variety

Ja
Review №83

The best in the sale of granite and marble

Information
100 Photos
83 Comments
4 Rating
  • Address:4502 Steffani Ln, Houston, TX 77041, United States
  • Site:http://masterofgranite.com/
  • Phone:+1 713-983-6446
Categories
  • Countertop store
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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