I came in today and was serviced by Jonarque. I’m super picky but she did everything I wanted and got the color I wanted down to a T. I would recommend her for any service . She also shares tips on proper hair care and how to take care of your hair after styling. So glad my friend referred me to her. ❤️

I had such a great experience at this location today. When I was checking out, Simon was so nice and friendly, complimented my purchases, and even showed me another skincare product to go with the one I was purchasing. He ALSO made sure to tell me there was a coupon online and I think it’s amazing when employees share that knowledge with guests because I had no idea about it. Everyone else I interacted with had the same energy as Simon and I love shopping somewhere where you can tell people enjoy what they do and are willing to help. I usually shop at an Ulta a little closer to me, but I’ll definitely be shopping at this one in the future!

They don’t speak to you when you walk in like they are intimidated or something but they speak to others . They are lucky I bought anything . I just needed some concealer because I was visiting out of town from Atlanta, but stop being scared to talk to us because we can tell. It’s so obvious your uncomfortable for whatever reason . I’m so glad I live in a place where nobody assumes you want to steal. I’m a travel nurse I can afford anything in this store . Do you know how much money I have made in the last year ?? It’s 2021. Do better .! I won’t be back to this location . This is sad . The history of this country still affects day to day life . The cashier was very nice and I told her the only person that spoke to me was the guy doing make up .

Now carrys Mac !

Just left the store, as soon as I walked in the store I was greeted with a smile ready to start my journey to great skin. After walking around the store a little bit I realized the same women with red hair kept following me. She was really kind so I didn’t think anything of it. But when she asked me “do you guys need any help” the third time I realized what was happening. I was being profiled. I have never been profiled in my life and I was shocked I didn’t realize it sooner. It hurts my heart to believe people will judge you based on your skin color. After that I went to the front with all of my items in the basket and requested to speak to a manager. I politely told the manager how I wouldn’t be purchasing any of these items today because I felt uncomfortable. Sucks people still do this in 2021. Also ps. I literally couldn’t even steal IF i wanted too, my purse is smaller than my whole hand.

Checked in at curbside and waited almost 20 minutes until I had to go in to get my order. The lady at the pickup counter offered no apologies saying they were short staffed. I spoke to the manager and she was way more professional. If you are going to offer curbside, you should follow through. If you dont have enough staff to do this then dont offer it. Keep customers informed as there are people who may not be able to leave their cars and choose where they shop specifically for this reason.

Great. Good customer to staff relationship, I asked questions and was given very good response by the staff. It a place I will recommend anyone to go take a look at and shop at

I wish this location would restock often on popular products. Some of the samples and displays have been up over a year and a half. Good location...disappointing stock.

So this one lady that I have problems with is in this morning. She wearing a big glasses, have black skin and kinda fat. She was so rude . I was trying to have a online order ship to my house and she take more than 30’ just to do it and then . When I said oh I have a coupon she was yelling at me and yelling like : wait I do this first then you can talk with a very unprofessional behavior. I don’t think I will comeback this location in the future rude manager and employee . Bye

Men they have some good stuff for us here

👉 EVERYBODY NEEDS TOO READ ALL🤥THISThey got one star too manyVisted 4first time found what I needed, was offered 5% with sign up credit card (ok). Realized later because no card in mail address not correct so when back toofix. They at store location no can do, call this # OK.Got home later & called & explain, replay🤔.Correction of mailing add turned into a how 2fix case when only trying too correct mailing address when driver licence showed home add as required by law. Who ever was talking too could not handle situation correctly got stupted🥴 an canceled the card that I had not even gotten in the mail yet, But my concern was had not gotten bill yet. That was the purpose of concern of my call. But they (ULTR) EMPLOYEE instead of asking for advice on his side because he didnt know what too do got more stupted 🥴🥴. REPORTED INCENDENT AS FRAUDAlso reported too credit bureau GOT 4hits. Because of all this stupidity, I took back what I purchased got refunded appled too card.NEEDLESS TO SAY I WROTE THIS PLACE OFFAdvise not to patron this place.

The ladies here are super helpful and they always have everything I need in stock.

Terrible experience!!!!!. Made the appointment to get my highlights done for a new job,, the day of my appointment the stylist tells me shes inexperienced and that the previous stylist had more experience.are you kidding me!!, you couldnt tell me that over the phone and save me time.i wouldve made the appointment else where.and to make matters most the manager. Is incompetent at her job.i dont think she knows how to deal with customers..sorry ulta you just lost a customer!!! Never going to shop or deal with ulta ever again.big disappointment.

I am in LOVE with Maddy’s work at the Galleria location! She definitely has “magic hands”, she’s talented and professional! I’m extremely picky because my natural hair is dark and challenging to color (or so many stylists have told me). Maddy is so knowledgeable and I’m so happy and satisfied with the results! 😊 Thank you!!!

Cece was everything. She was sooo informative, about the products, fashionable, and her customer service was on point. She gave the type of experience that I want to expect every time I spend my money. I hope that whom ever reads this passes this compliment to her because she really made me a lifetime Ulta shopper.

Love Ulta. Great selection of product. Cosmetic experts are ready to help.

Felt comfortable shopping here at this location. There are signs everywhere to remind customers of wearing masks and to not use testers, although you can look at most of them to see what they look like. I was asked if I needed help by a few associates, which was nice and gave me a friendly impression of the store. Overall, Id definitely shop here again when needed!

Great customer service! Everyone wanted to help me!

Stopped into the Ulta on Richmond near the Galleria and was immediately helped by sales associate Jessica. She was so helpful & knowledgeable about all the products. Not sure what you all are paying her but I feel deserve a raise. Her customer service was exemplary! Ulta should be proud to have an associate like her representing their brand! Thanks again for your help Jessica!!

Everyone is so sweet and so helpful! Theyre also VERY knowledgeable on their products and how to use them.

We had a very good experience here. Associates greeted us upon entering, and were quick to offer assistance if necessary. I found what i needed with Macis (sp?) help. When checking out, we were also given several free samples of mens products. Ill definitely come back. 👍👍

They followed my friends and I around the store. I’ve never been disappointed in my life. To think we were racially profiled. Terrible customer service.

I was trying to exchange a perfume I bought online (Chanel chance pink version). I realized I prefer the chance chance toilette version but it still didn’t smell good on me. I windowed shopped at ulta for perfumes awhile ago and I decided to splurge on this perfume! It didn’t work out and I was looking for perfumes that were light and either sweet or floral! I am very sensitive to perfume smells and they give me a headache or make me feel nauseous. I am very particular about my perfumes and I can spend hours looking at perfumes & not like any recommendations. No one really helped me at the beginning. One finally helped me and recommended me TERRIBLE perfumes. I did not enjoy it and she made me felt like I was annoying her because I am extremely picky with my perfumes. She left me alone to search on my own which I didn’t mind because I got a headache from the recommendations she gave me. I even told her the brands that I really enjoyed and she didn’t even recommended me anything like it. She also made a face (looked at me as if I was dumb or questioning my logic) when I told her I didn’t like the perfume of Chanel chance & I think it was the toilette I enjoyed more. I was able to exchange the perfume to the toilette and I was right. however, the toilette did not mix well with my body.this sales associate, Cristina, came up to me asking if I needed any help. We hit it off because we have similar tastes in perfumes!!! She was so sweet and entertaining to talk to. She seemed VERY knowledgeable in the products she recommended. I was able to find the perfect perfume for me! My experience with her made this one of the best ulta trips I have ever experienced! she recommended me many products from the fragrance area and makeup area!!! her makeup skills are beautiful too! Cristina was more focused on recommending products that I would love instead of “popular products” or “products that they should sell”. She was very genuine with her interaction and made me felt like she really wanted to help me find the right product. If I come back to this location, I will always ask for Cristina for assistance!

I was helped by Miami and Erica and they offered great recommendations and they were both super helpful and knowledgeable with ingredients.

Came to find some concealer and being a POC I needed to find the right shade. I was holding the tester up to my face and accidentally got some on my face, my friend wiped it off.A woman at the cash register named Abby began screaming across the store at us saying we weren’t allowed to use the testers. When we tried to explain what happened, she kept yelling and arguing from across the store with an incredibly bad attitude.Don’t waste your time or money.

Very nice staff!

Love this location. Very helpfu, friendly and polite staff. Well stocked inventory.

The staff was very rude and super lazy, they didnt even try helping out and just stored their looking out of their eyes waiting for the bus to come or something

They usually stay pretty well stocked with everything and friendly staff. Love their makeup and perfumes. They also have a good cologne selection. Masks are required btw

Great beauty supply store.

Great cosmetics store. They have a variety of great beauty products to choose from. They also offer a wide range of services as well.

Staff was quick & helpful. Store is well stocked always!

The hair dressers in this salon do not know how to follow instructions, they are more inclined to do what they think is good than what you tell them to do. Especially with hair cuts and hair color, inspite of consistently telling them what I wanted they went on and did what they liked. I have had this experience with two of their dressers, Maddy and Rony both

Salon Rating: I got my hair done by Garrett and couldn’t be happier. He did such an amazing job! We were both so excited with how it turned out!

This was my first visit to Ulta on Richmond Thursday, November 5, 2020. I needed makeup for our family portrait day. Brittany was friendly, helpful, and very knowlegeable about all of the products. I have never went to a store where the staff knew where everything was and what works. Brittany did and is highly experienced. Thanks alot, Brittany!. :-)

Everyone at this location is so helpful. Excellent customer service.

Loved the mood before the Valentine’s Day, nice business

Rude employees, mislabeled prices on products

I got confusion with a foundation I just bought and the staff is super nice HOWEVER the manager is very harsh and rude... when she was showing me how to use the dropper she spilled the foundation all over the bottle and just wiped it up with tissues and give back to me. Now this brand new 44 dollar foundation looks like a mass... I don’t understand how can the manager be this rude when the regular staffs are incredibly nice and helpful.

I love this place when you walk in they are already greeting you they make sure that if you need any help they’re there to help everything is nice and clean I love the sales

I met the most wonderful young woman here I wish I remembered her name. I was a makeup artist for a well respected brand for years, and I’ve never came across someone so professional and informed about products and different skin tones/types at an Ulta location before. You can tell when the associates are just talking versus when they’re speaking real product knowledge. And she was very sweet and pleasant. I was so impressed with my experience that day. The thick light skin black girl, make her a manager! She’s amazing (I’ll edit this with her name if I ever see her again)

Knowledgeable personal

Didnt know cosmetology students also went to medical school. Your COVID guidelines make no sense and the mask mandate has been lifted. Staff in the salon are rude.

Macey was rude. Seemed like she didnt really want to help me. Cashier was nice.

Ulta Beauty Salon 💇🏼 on Richmond has been my favorite salon in Houston. The hair professionals have the style and color expertise for modern and fresh looks. The friendliness and ambiance of this upscale salon have the sweet southern charm with all the modern amenities. Madeline has been the best stylist and color expert I have found! She is so talented and I’m so thankful. 💁‍♀️✨💕

They carry my brand but not the specific products I was looking for

Store had everything I needed. Staff was friendly and helpful with making recommendations

Unlike other Ulta stores, this Ulta location is very big and spacious. Walking in you’re greeted with at least one or two employees, however while you’re shopping it’s unlikely would there be assistance nearby for any questions about the product’s details. Store is clean and neat, however there’s not a lot of help while you’re shopping for a particular item you came into Ulta for.

The manager (I believe) was very rude with a nasty attitude. She shouldn’t be working in retail if she’s going to act like that.

I bought a gift for somebody from here and the lip balm was already used and put back. it was not safe or covid 19 friendly. it’s honestly embarrassing and you’re giving something as a gift to someone.

Great service Macie was such a great experience. So helpful.

I’d give this place one star if it wasn’t for the 2 sweet ladies that helped me today they were so welcoming and had a great attitudeHowever the lady who checked me out was so rude and had a bad attitude despite how nice i was! I work retail and I know how bad it can get however I never ever treat customers the way I was treated with herI will update with her name once I see the receipt.

I Will NOT RECOMMEND THIS STORE TO ANYONE IF I CAN DO A 0 I WOULD MANAGER BIANCA IS NO HELP

Friendly staff... the lady was kind enough to return the item i was purchasing and resell it because I had forgotten to redeem my Ulta points. I got a very good bargain with my coupon discount plus my redeemable dollar points. Great! I feel I got an almost free gift I absolutely love. Juvias Place new Nomad palette!

I really like this store. Always has coupons and their staff is dupes friendly. Got my make up dont at this location once and I was less than thrilled but I dont see her back there anymore thank goodness. Perfect location I could literally skip here from my office on my lunch break without fighting the mad that is the Galleria mall and its crowd.

I love my stylist Garrett! He always makes me look beautiful every time I come in ❤️ he always makes my hair so shiny and soft, I just cant stop touching it and taking beautiful photos! He will even take the time to model you after for fun hair photos! Anyone who wants to look beautiful, should definitely ask for him when scheduling a hair appointment with their salon.

Always very busy however, they have the beauty products you need. From low to high end. Wish they were more customer service friendly. At the time I was there they only had 1 cashier checking people out and the line was wrapping around the isle. Plus no one on the floor to help direct you to what your looking for.

This Ulta store is the Bomb! I love it! I go here for all my Beauty Needs. They carry many of the name brands, that are popular. I also want to give a shout out to Olivia, the employee, who recommended the best eyeshadow color, and foundation for my skin color. She really went out of her way, to explain color schemes, that made my eyes pop. Because of Olivia, I got tons of compliments, on my makeup at work. She is friendly, and knows her job well.

Lower prices than most of the competitors, great selection, and friendly cadre. My experience was, overall, incredibly enjoyable, and I will surely be coming back.The staff provided so much help and were patient throughout the process. I was impressed.The store itself is very clean and proper.Great Ulta 5★

Had a great experience! The gal helping us was wonderful (unfortunately, I dont remember her name), knowledgeable about the products and an overall great salesperson! My girlfriend and I spent more than we intended! Ha!

No customer service. I came here around 7:00p on Tuesday 1/21. I was looking for a detox mask and a face cleanser. Walked around aimlessly looking for a mask, and to my surprise no one helped me. I clearly looked like I was lost. I went ahead grabbed my usual face cleanser and checked out.Sephora sales team are always responsive. I was really shocked at the lack of customer service I received. Definitely won’t be back.

Someone approached me as soon as I entered the store. I knew what I wanted, but she offered to help me. She really couldnt assist me, since she didnt have her reading glasses on. So I dug for mine in my purse.I didnt see any point in her offering her assistance. I felt uncomfortable with her following me around, too.I found what I wanted in the clean store.Clerk was nice enough to ask if I would like to use my Ulta CC. She looked it up using my phone number. Cool.

Clean bright store In Galleria area. Carry a wide variety of products and brands. Prices $$$$. Sign up to be a member, earn points, get discounts. Have an idea WHAT you want BEFORE you go. Otherwise you will be convinced you buy double the products or the whole product line. You can test each product and color...Then cheaper to order online

I purchased some NOT CHEAP perfume (Good Girl) to be exact. Gave as a gift 2 days before she could use it..it fell on the carpet and the bottom broke (CARPET)..I contacted the GALLERIA (HOUSTON) store and explained..i even had my receipt...I was advised that the GENERAL MANAGER said no...basically..TO BAD SO SAD..PURCHASE ANOTHER ONE..IVE ONLY SHOPPED AT ULTA...FOR ALL MY BEAUTY NEEDS...maybe my loyalty means nothing.

I have a wedding to go to. Over a week in advance I made an appointment to have my make up done. The day of the wedding I was called by Ulta and told that the person doing my make up was running at least 30 minutes late. I made my appointment knowing what my time frame was. I will not be able to go to the appointment at that time and I have no other options at this point. I will not support Ulta now or at any time in the future.

Horrible staff.

I went here for the first time today EVER. And I tell you what, it is so well kept. I received awesome advice from two associates there, Christina and jasmine. I will be coming back no doubt.

Big selection!

The reason I am even giving this location two stars is because Ulta is a great place to find beauty items.I am giving 0 stars to the operation manager that assisted me yesterday. This is the second time at this location i was bullied into using a rewards card. The first time I did not even want to sign up.Not sure of the kick back the sales team gets for getting sign-ups but the Galleria location uses a horrible tactic. They told me if i did not sign up for a rewards card so they could have some kind of private ID then I would not be able to return anything, even if I used my CC and had a receipt. Sense when does a business refuse a refund with a proper receipt and even better the CC used.As there were other people around and busy i caved in to the tactic. Of course both times I called corporate and let them know in no uncertain terms that I found Ulta using a horrible tactic to get someone to sign up for a rewards card. Corporate informed me that it is not in there return policy that a customer must have a rewards card to issue a return, and would call the store to better train the staff, this was after the first time this happened. Yesterday it did happen again and the same thing came from corporate, we are so sorry and we will better train the managers.Oh and by the way the one yesterday that required me to use my rewards card, or no return and again was the stores operations manager,

They have deals on things i love; perfume ...but the workers at this location arent the best

Great location but DO NOT use Selena from the Salon. I asked for my hair to be cut around mid shoulder length. Maybe when it was wet it looked like that to her but not I am currently sporting a bob that barley touches the tops of my shoulders. She was like 5 inches off in her length! Guess I shouldve known I get what I pay for. No communication or clarification from her.

Omgoodness Niloo is an amazing colorist! She gave me low lights to correct a bad highlight job from a hairdresser at another salon. I was so nervous but she reassured me and gave me beautiful hair. She also styled it super cute!

EXPECT TO ATTRACT CLOWNS WITH FAKEUP!!!!

So I left my coupon 20% off entire coupon at home. I called Ulta Guest Services and got a coupon code I could use for my trip. I picked up some Philosphy gift sets that were on sale yesterday but still had the sign up today. I wasnt trying to scam a deal but Im appreciative that the store honored the signage. Ulta is always busy during time of year so I am thankful my purchase was treated so professionally.

Always loved this place but shelves were ransacked, low stock and not enough staff to assist. Most of the staff seemed annoyed except for the cashier that actually helped and answered my questions between customers to ring up. Oh and the gal at the brow bar was super sweet. The visit wasnt a total bust. Just not thrilled with the lack of stock and availability of staff.

Large Ulta location and always clean and well organized. Lacking in customer service every time I have visited, never offered help. Nice selection of upscale and drugstore type beauty and makeup items, benefit brow bar and hair salon inside.

Not going to post the sales lady name on here, because she was at least sweet. One big issue Ive always had with sales is when they give me their input on products and why I should not use it. I walked in sometime last week in the evening, and the item I was going for was a foundation I have been dying to get for months. I went in to look and an assistant asked me if I needed help. I asked her to help me match my skintone, as Im not the best at doing so. She told me there is a better makeup product that is animal cruelty free. Now, I understand there is some people against it, but theres fine line you draw to leave your opinion and choices out. I have worked in retail and know to always go for the customers BEST interest and what they WANT. I intentionally came in for 1 item just to ask for what I WANTED. Dismissing that and going on about a product I never heard of. I was not nearly impressed with the product and still went for the foundation I was wanting to get, I asked her to match me again, and she went and grabbed for one that was somewhat my skintone. Didnt even try to test it on my skin to double check her work. Keep your personal opinions to yourself and always go for the customers BEST interest. Not everyone will be on the same boat with you.

As a guy, this place has everything a woman would want regarding make up, perfume, etc. This place gives you plenty of options to make any woman feel that you were thinking about her. Ive gone there only a few times but every single time Ive found what I need. The options are classy and prices are reasonable. The employees are friendly and they appear to know, not only where everything is but, the products and have good suggestions. They should let more guys know about this place.

Had the worst customer service experience ever given to me and my girlfriend by the operation manager of all people. Manager had 0 product knowledge and seemed fine with that. Please avoid this store if you are of any ethic group other than white as she seemed to not have tolerance for that as well.

Maybe its the season but was annoyed the last couple of times I went. They harassed me about whether I was finding what I needed when I was sampling makeup and did not need any help, but then when I asked for a particular item in the IT aisle, both times I was kind of blown off and forgotten. I got what I needed elsewhere. Its a nice store and has good stuff.

Customer service was absolutely horrible. Staff member had no idea about the product I wanted or that they even sold type of facial product.She was holding my empty tube in her hand puzzled by the product itself. I noticed no less than three other brands of eye lift serum sitting on the shelves.To make my experience worse, she walks off with my empty tube to get help. After waiting too long for her to return, I decided to leave.She appeared surprised to see me as she and two other staff members assisted another customer that is saying Im ok, Ill just look over here, as I approached.I can spend my hard earned funds with a company that appreciates my patronage.I will not be going back to ULTA.

They are super cool at this locations very friendly and helpful smiles everywhere the girls here have education! My favorite place near the galleria

I LOVE coming to this location. Im not sure about all the bad reviews, but everyone is so nice and helpful EVERY time Ive been. Shout out to Kitty in the Salon, and Arielle for being so helpful and friendly. Ive also gotten brows by Vanessa that were on point! Nicky the skin therapist gives you the hook up too. How would I know this stuff if the people werent amazing. Come on people wake up. Come to this store! Newly remodeled.

As soon as I walked into the store, I was approached immediately at the door and asked in a very aggressive and rude manner if my puppy I was carrying was a service animal because of not it breaks all these health code violations. Holy freaking moly ma’am. First off, hello. Second, please learn how to approach people and talk to them. Isn’t that basic customer service? I have no problem leaving my pup in the car but I’ve brought him into to Ulta many times so I didn’t think it would be a problem.2 stars for having the product I needed in store and of course JAMES—you are one wonderful human. Thanks for being nice while still working quickly to get the line down. There needs to be more people like you.

Impressed! They added so many lines and luckily everything I was looking for are there today and I got the nicest girl on the floor to help me. Lucky lucky super lucky.It seems like she knows everything and very professional. Of course they dont have enough people on the floor to help coz I have to wait a while to get her again, but shes worth it.It used to be a place I go for cheaper cosmetics but they dont have as many of that any more. But still better than nothing since Sephora us kinda far sometimes and you Know once I go in I cant get myself out of there.

Im not a make-up guru. I buy most cosmetic items at Walgreens, but, I was feeling brave so I decided to go to Ulta. I always feel overwhelmed at this store, but Ive never felt so helpless. I asked these two women (African - American) for help on a lipstick shade. I never wear lipstick, so I really needed help. They were 0 help. Im Hispanic and they kept telling me (with a tone of sarcasm), Really? Look at you... any shade works for you. You should be thankful. ... I honestly didnt even know how to take that, so I kind of just smiled and said thank you? ... but it felt rude. I tried asking them again for advise on a shade and they would just say sure, go for it. and not really even try to help me. Im not sure what I did wrong, but I havent been back there or to any Ulta for that matter. Houston overall has the worst service almost anywhere you go, so I wasnt surprised, but Im always disappointed.

Dont come here to be colored matched.They dont know what theyre doing.Most staff was nice and welcoming.

I got a haircut with Suna - it was a great experience! She is a seasoned hairdresser and I love my fresh look! I would recommend her to anyone looking for a hair stylist in the area.

Nice ulta with a lot of the brands I love and some things Ive wanted to try but my local ulta doesnt carry. Employees were nice and helpful and I found the items I went there for. I do wish they would start carrying- they as in all Ulta stores- more clean beauty as I have an ulta credit card but not one for sephora. Id recommend this location.

I went for a hair cut and showed them specific pictures of how I want my hair style to be. Time and again I have been telling the stylist to stick to the way I asked for but at the end my hair has been cut too short ( less than my shoulder length ) and looks like a basic U-cut. I would never go there again or suggest anyone to go there!

This place I love so much and I feel comfortable there where I find everything I need.

The people at Ulta are always so helpful. I love the many varieties of Cosmetics to choose from. One of my favorite places to visit.

Love the store, love the products. But the customer service is deplorable! They are too busy talking to each other and seem put off when you DO ask for help. While I was looking for a recommendation to replace a product no longer carried basically was told sorry we dont carry that shade, find one you think matches. No recommendation just do it yourself. I left the store spending over a 100$ for that much Id like better customer service.

This place is awesome and Olivia is the rock holding it together! That woman has probably forgotten more about makeup than most people will ever know in their life, she’s a DaVinci with a blush brush! With her help I made my wife’s Christmas! Thank you Ulta!

This is another one of my favorite go to beauty stores. Ulta has a large variety of makeup and skincare and hair care lines.

I am a regular at this store. And I was actually shopping when Mr. Brown and his GF went in to shop and harass the staff and play the race/victim card. They were very snobbish and rude them selves and if you ask any other customers there, it looked like they were trying to make a scene maybe to get a free gift card from corporate and make a complaint.I am mixed race myself and have never had any issues at this location for God’s sake this is Houston and that store is as diverse as our lovely city! So I felt it only fair to put in my 2 cents and let y’all go in for yourselves and see what an amazing staff they have including management. :)

It was nice and my friend brought a Flawless Hair Removal

They really helpful and help me look for what I needed

This is my go to ulta, the store is always in great shape, and the staff is always friendly!

I love Ulta just not this location. One lady just doesnt even look at you while youre talking and sure enough Im returning my item and go to Sephora where the cashiers are nicer. I guess she didnt like her job because of the look of disappointment on her face. This really irritated me and the guest before her too. I thought I saw a different price and instead of her going to go check she just stared at me. Ulta bosses, please pop in and check on the people who didnt just pass an interview but how their attitude is. I dont appreciate my makeup palettes being thrown in a bag and putting the item down like a gallon of milk. The items like eyeshadow and highlighters will crack.