I went to the Versace store since their online inventory is different from their stores. To put it politely I had to ask for a manager who came to rescue since the belt I needed was marked down as the sales person indicated. He, Antonio, got my phone #, apparently he called 5 different stores and notified me that he found one in a larger size I needed. I had bought 2 white and gold shoes/sneakers which I needed the belt for.As per their protocol, he had the belt shipped to his store and notified me to come in to buy it. I really really appreciate Antonio. This is what customer service is all about. Not being a CLERK, ringing people up. While he was closing the sale the sales agent who did not want to help me previously with a marked down item made an uncalled comment, didnt want her to get my wind, ignored! So one star I removed. I do give Antonio FIVE STARS for making it happen! Professional, friendly, & helpful! That is what Gianni Versace would wanted. He made his empire on being professional and kind!! Thank you!

Not lots of great options to choose from. Though staff are polite and nice unlike those in Louboutin

Versace sunglasses looking good. Everything is in italian so you may need some help translating 😎

The service at this location is very poor. I went in to exchange some shoes for a different size. I was treated very poorly by an employee named Mecca! I will not nor would I recommend visiting this location !

The experience was not what I would expect. Went in to buy a hat and it took 30 mins to buy. The bag is so cheap, literally a ULINE bag with a versace sticker. The system to ring up a person takes about 5 mims alone. They have to go in the back office for every sale at least 2 times. It was not a good experience and Versace is my brand. Time to find one that dont give me a ULINE bag after I spent $350 for a hat.UPDATE: The hat sun faded after a week........

My personal shopper was very attentive and went out of her way to help me and some friends. I ended up buying several articles of clothing and bags.

They had a ok selection, got some really cool shoes, very good service

Nice spot, if you are into Versace.

I want to personally give thanks to Alex at the Houston Galleria Boutique for being so friendly, helpful and professional. Everyone working at this Boutique has given us a warm welcome. Very well recommended. Don’t think twice or hesitate about this place. 😎

This staff has been very friendly! Alex, helped me place an order over the phone to have it shipped out. Every time I called the store I was greeted very kindly by all staff. She was also very patient with me- thanks so much Versace team! Y’all did wonderful.

Both Alexs are the best!

Pleasant experience as always. Surprises galore. Cant wait till I visit next time. Hmmm !!!

One of the best! Staff extremely knowledgeable about everything.

In town for the weekend... needed to exchange a pair of men’s slides. Excellent service from Asia with this issue. She was both friendly and helpful.I do think the staff should wear something to make them stand out. I found the males to be unfriendly and not helpful.

I went into your store and no one had good customer service. They looked at me as if I couldnt afford anything out of the store and rude looks.I wanted to buy an outfit for me and husband to wear. They will not be getting my service ever again . Ill stick to GUCCI were Im actually valued.

Unfortunately their website does not match with what actually have in store inventory. Great service

Friendly staff and really unique items at a pretty fair price for designer

Absolutely amazing!

Versace is Versace.Always a classic.Good location and good customer service.

I went to the store because there was a problem with a bracelet I bought, and i was asking some guy works there his name is tony, then he was like “ok now what do you want” with an attitude. I think he was the manager. The way he was looking at me was like telling me “ get the f....k out of here”.

Nice

Love my new Versace watch!

My favorite place to shop.

Ok products. Not overall impressive selection.

IM A BIG SUPPORTER OF VERSACES ATTIRE AND GLASSWARE, BUT THE EMPLOYEES WERE AWFUL, ON SUNDAY JANUARY 21,2018 AT 2:30 PM.,NEEDS TO IMPROVE THERE CUSTOMER SERVICE SKILLS, NOT INVESTING IN THIS SHOP ANYTIME SOON, AT THIS LOCATION.

Nice place good products

Very elegant and nice

Dont understand why the place has bad reviews

Not a fan of Versace and the employees were not that friendly.

Ok

Great presentation

Very stylish!

Very good media service