user
Academy Sports + Outdoors
2404 Southwest Fwy, Houston, TX 77098, United States
Appearance
Academy Sports + Outdoors
Comments
Mr
Review №1

I had a great experience at this location. I found exactly what I was looking for. I was looking for my items in a certain color, but I had an alternate color just in case. When I was looking online, a lot of locations didnt have my first choice of color in stock. Either way, I was able to get what I wanted at this location. One of the gentlemen working in the department was able to answer an important question that I asked so I really appreciated that.

Va
Review №2

Ready to go camping! Slim picking on site.. everything is on line : (

Ed
Review №3

THE STAFF OF THIS STORE NOW HOW TO TREAT THEIR CUSTOMERS LIKE FAMILY. I AM A DISABLED RETIRED VET AND THE STAFF I DEALT WITH HELPED WITH ANY QUESTIONS ON PRODUCTS OR ANY QUESTIONS I HAD. JOHN IN THE FISHING DEPARTMENT IS SUCH A GREAT GUY. ALL MEN AND WOMEN IN THE GUN DEPARTMENT ALL VERY VERY VERY GOOD

Na
Review №4

Selection for days. Anything sports related, you’ll be able to find it here!

Pe
Review №5

Do not fall for the $15 off deal they’re going to offer you at this Academy. It’s a SCAM to gain your personal and financial information. They will renege on the offer by saying your application is under review, after they’ve scanned your ID and obtained other important information like your SS#. What they’re doing is unethical at best, downright illegal at worst, and the relevant agencies are being contacted to investigate.

Ma
Review №6

This is one of my favorite locations. The best customer service. I never had to wait. I had one issue with a cashier being rude and the manager fixed that. The level of service regarding the pick up is on point. Very organized.

le
Review №7

It waz ok juz didnt hve lots of thangz 4 the crossbow as well different bullets neither bt over all it waz ok

Zo
Review №8

Collecting Astros Gear.Plenty of people, everyone was nice and excited. The store had sold out of quite a few things, but was expecting a shipment later on today.

Ja
Review №9

Im always able to find what Im after and the people there have always been extremely supportive with both information and find particular items

Pe
Review №10

I am life long customer of Academy. I was very disappointed today. The store was fairly crowded and there were numerous employees on the sales floor, but only one register was open and the wait was upsurd.. I left rather than wait... Either open more check out lines, or get self check out lines.. Three stars because the gentleman I spoke to was very nice and very apologetic

Ch
Review №11

There wasnt a crowd. Found everything and parking was convenient. Then we ate at Lupe Tortillas. Fun time.

St
Review №12

Store hours are incorrect! I drove all the way to this location from Baytown due to an item I was needing showing available at this location. Arrived at 11:30pm store holiday hours show closing at 12am. Very frustrating. Seeing several other customers drive up and leave while Im writing this post. Please correct your hours.

Ro
Review №13

This Academy Sports store on the Southwest Freeway at Kirby is very nice. The sales floor is clean and well lighted with good merchandise presentation.They carry a range of quality merchandise for most sporting activities. Store associates are friendly, knowledgeable and helpful

Je
Review №14

I didnt shop today! But if Im in need of any sort of sporting goods, this is my #1 place to shop for it! Its the start of hunting season so I made a stop to pick up my hunting and fishing license and the latest copy of Texas Park & Wildlife OUTDOOR ANNUAL hunting, fishing and Boating Regulations handbook!

Wi
Review №15

I was in Boy Scouts the store is great diamonds remarkable the items remarkable the staff know how white wood support how I would support the kingdom of God asking Builders to build things to support the kingdom transferable skills I was threatened and harassed that was taken care of I love this store and the people that they help Im thankful for their support and helping me giving me the tools transferable skills made it to be a successful human being in society from the bottom of my heart oh gracious God heavenly father I thank you for them the helpmates thank you so very much

Ri
Review №16

I like this location better than others in the surrounding area but I couldnt give it 5 stars because I bought a pair of shoes that were the wrong size on the inside of the box. The first pair in the same size looked like they were worn and returned so I just grabbed the next one in the same size(on the box), which I definitely shouldve looked inside the shoes first. Other than that, this location is pretty cool.

Jo
Review №17

I have always had great service at Academy. The merchandise is great quality and reasonably priced. I love the sales however!!!!!

Ja
Review №18

This store is so slow in picking up the phone.. Ive been trying to call for one hour, and still no answer.. youre better off with the one in Cypress GREAT MANAGEMENT

ca
Review №19

Very good store, you can find anything you need to hunt, sport, outdoors and more

Se
Review №20

You wont realize what a great store this is until you move somewhere without one...

Ed
Review №21

Pretty much self serv EXCEPT for the cashiers, who are few & far between. Need to install self serve check out. Found one older gentleman who was helpful in mens shoes

Ma
Review №22

Nice and staff was friendly. Wishing the zipper hoodies were out already. I didnt find any. Hopefully soon.

LR
Review №23

Advertise as supporting a local HBCU. However, the merchandise was in an inconspicuous location and the display was poorly arranged.

Fr
Review №24

One of the best Academys in Houston. Definitely nhas the most selection of sports teams shirts, jerseys, etc.

Li
Review №25

Madie was very professional and courteous at the register.

Sa
Review №26

Very good deals on fishing lures and hunting stuff.

Pa
Review №27

I ordered online and picked up the item inside the store. I was pleased thay someone was there to greet me as soon as I entered the store and quickly called back for item to be brought up.

Jo
Review №28

My favorite store quality products especially their own brands Perry fair prices very friendly helpful people an old-fashioned American company

My
Review №29

The price of the stuff we got for our vacation was great and had everything we needed 🙌

Cl
Review №30

Always disapointed in their stock. There is always lots of XL and larger stock and never S through L. I think.their buyers are getting kickbacks or are mentally deficient.

Ji
Review №31

Been coming to this location for a while nice.

Ms
Review №32

Went online to academy to look for these types of rings for my hubby and i. Went into the store they had a good selection and our sizes! Only complaint is I walked in and someone greeted me, I asked her where the rings were and she pointed me in the right direction and told me someone was in the section to help me further. I walked around looking stupid because nobody was in the section to help me but I ended up finding them and serving myself. Fast checker and no line!

Ra
Review №33

Not really any good deals at this location. The store was pretty crowded for lunch time and they had 2 registers open. SMH. They have to do better.

Mo
Review №34

Easy way to find what you want, but spend 20 minutes on the line of check out. 🤣

Fe
Review №35

The sales associate was awesome. I was standing there, not wanting to walk the entire store. She came up to me and ask can she help me. She took me straight to where I needed to go. She was an African American. I will get her name. Lady, Thank you.

ke
Review №36

Use to have great deals on shoes 1/2 price ending in a certan # not any more

Aj
Review №37

Excellent customer service, especially by the tall lady supervisor (?).

La
Review №38

Great place, great sale, and great customer service! I enjoy shopping at this store!

G
Review №39

Friendly staff. One stop shop. Has everything I need

Pa
Review №40

You have to look for people to help you like you do at any other store.

Ke
Review №41

Did not like the Astro tee shirt quality and prices too high.

Ji
Review №42

One of my favorite academy I go to. Ive never had issues get help to try and locate something.

Pe
Review №43

If your from Texas you know how great academy is. This one has great service and a great selection of ammunition amongst the pandemic.

Ji
Review №44

Helpful staff, a nice selection, and good prices. Keep up the good work.

Gr
Review №45

Consistent Service, usually have what I’m looking for and they are good about returns and swaps.

Ch
Review №46

Apparently, Academy Sports has no dress code for employees. A tall skinny employee, with a man bun, was walking around with his pants down below his rear end. I did not appreciate it, since I had my daughter with me. I wont be back.

An
Review №47

I went here to get tap shoes for my toddler because the ones I ordered from Amazon didnt fit and she needed them that same day.They had exactly what I needed and the salesperson was very very helpful. I was in and out in 10 minutes. Clean store and well appointed. My daughter wanted to look at the dance clothes but we were in a hurry. From what I saw they had a decent selection for a sports store. Not as much as an actual dance store would have, but they have much longer hours than dance stores. So if its last minute or in a pinch they are a good option. Well be back Im sure. Kid gets a new interest every week lol

Da
Review №48

What happened to Academy low supply on fishing lures. Hunting stuff too. I still go to shop there but is not the same.

Ji
Review №49

Really enjoyed buying my sporting equipment there every very nozzle very helpful most of the time I find everything I need but right now with the pandemic its a little bit harder

IE
Review №50

The cashier pricilla was very nice and an amazing person i will definitely come back i might even ask to marry her she deserves to be manger, SO I LEFT THIS REVIEW A FEW WEEKS BACK AND I CAME BACK AND SHE STILL ISINT MANAGER ARE YALL CRAZY SHES AMAZING NOT ONLY DID SHE TREAT ME AMAZING CUSTOMERS AT HER JOB TREAT HER LIKE TRASH I SAW IT FIRSTHAND SHE DOSENT DESERVE THAT SHE IS MY QUEEN GIVE HER MANAGER

Al
Review №51

Houston Astros - World Series Champs 2017 - Houston Strong - Go STROS!

Mi
Review №52

59S btwn Greenbriar & Kirby...I call it My-Neighborhood-Academy...Well-Stocked with Quality-Goods & Wide-Variety of Outdoor & Sports-Equipment!!

So
Review №53

Love coming here for hats, sneakers, ammo and workout gear. They have a little bit of everything and good prices.

Mo
Review №54

I needed boots for a trip to Chicago and headed to Academy. Lucked up and scored these cuties for $29! I also bought Thermals (Long Johns) and they work great in Chicagos winter weather.Store in always clean and in order. Checkout cashier was friendly and efficient.Prices are great.

Ri
Review №55

I bit off more than I can chew when I bought a 10 fishing rod. Although it was my fault they allowed me to exchange for 66, hassle free & no restock fee. Academy is very customer friendly.

Mo
Review №56

Nice place. But not all sizes available!

Cr
Review №57

Great shopping experience. Staff is very Curtious and Helpful

St
Review №58

It was a good experience. Everyone was helpful in assisting me in the store. Check out was fast.

La
Review №59

Know what you need to going in. They staff is very friendly but not terribly knowledgeable.

be
Review №60

Final straw. They used to have a really helpful older gentleman in the fishing section. Since hes been gone, waddup kelly, the entire section is a mess. I dont know who is in charge of ordering but they must have zero product knowledge. Today was cool, childrens bikes were blocking half of the rods. Must have been ten bikes in the fishing section.

Br
Review №61

You cant beat great prices and awesome customer service. 👍

An
Review №62

It was good.I fine what i need it

Gr
Review №63

This used to be like a flagship store with everything you could need for the outdoors. Today I went in to get a Leatherman multitool. I looked around a lot had changed since last time I was here. Found knife isle and went on the hunt. Everything was limited or not in stock at all. I looked for a few more minutes,then went to clerk. He said they were on the isle I was on, on the left. I know I am getting older and I do miss things from time to time, but I could not find them or the empty hanger that would them with a price. Went on my own hunt and hit whats left of the ammunition row. Where? What? In a corner, with This ammo USED to be displayed here. But if your looking for clothes or like to fishing the store is just for you, not me anymore.

Le
Review №64

Unable to find several things I was looking for. Very low stock.

Ed
Review №65

Good selections. Friendly staff 👌

Jo
Review №66

Its an Academy! Its an Academy with sports and outdoor gear. This one is clean with products easy to find.

le
Review №67

Great and friendly staff, also has a huge parking lot

Pr
Review №68

Good products. Good prices. Good service.

Mo
Review №69

Didnt find good options for Clay tennis shoes

Ta
Review №70

Good location needs more stock.

jt
Review №71

Wonderful place to shop the staff is amazing and helpful 😀 👌

Ja
Review №72

Clean, kind staff, and good selection. Prices were good too

St
Review №73

Fun and organized autograph signing by Houston Astros

Ro
Review №74

You can find everything you want for outdoors and sports. Clothing, shoes, fishing, electronics, bikes, camping and much more.

Ka
Review №75

Fast and flawless curbside pick

De
Review №76

Friendly and helpful employees.

Tw
Review №77

Awesome place and staff was great... Well until next time signing off Two Peas

Tr
Review №78

Great store. Staff was helpful

Ch
Review №79

Academy overall is a good store that carries a wide range of sporting equipment. However, the sizing selection on shoes and boots is often picked-over or limited. Hunting gear is similarly limited on sizing, and the ammunition section is almost always out of stock. For a centrally located store, this Academy should be trying harder to maintain its stock.

Ju
Review №80

Great staff. Easy to find stuff that I need or want.

Ch
Review №81

Great selection and service.

Ni
Review №82

Came in to buy a pool stick, and found a decent one with the help of staff quickly and was checked out within 5 minutes after entering the store. Also called back about a different issue, and was put on with a manager who went the extra mile to help me.

Ve
Review №83

Kim in the fire arms dept. was not only knowledgeable, but very friendly. He offers excellent customer service. I definitely will come back because of him.

Te
Review №84

Academy website and store is completely useless. Might as well not even have a web presence. Online stock is so different than what the store actually has in stock, and thats with me filtering for in stock items only. This is the last time Ill waste any time coming to Academy. They tell you call first, but you can never get anyone on the phone... Like I said, completely useless store and website. Would give zero stars if I could. Save yourself the headache, go to a real sporting goods store.

To
Review №85

I was looking for a punch and came out with more of what I needed got to for less than $12 dollars XL

Ki
Review №86

This is a great Academy! The employees that work on the sales floor are always so cheerful and helpful especially the ones that work in the pro sports attire area. Thank you.

Da
Review №87

In and out found what I needed.

Pr
Review №88

Grabbed some $5 chairs for beach. They were great.

Zo
Review №89

My grandson and I found our own way to the sports ball section and made our selections from a variety of choices. My criticism is lack of staff to answer any questions.

Me
Review №90

Hi nice product ms,May i have your mobile number please?

To
Review №91

Refused entry by gentleman saying he was the manager before the store was closed per hours posted online and outside of store. Is this common practice for Academy or was this employee just having a bad night? Not the way to treat a loyal customer whose been shopping here my whole life.This happened the evening of 12/2 if anyone who the manager reports to is reading this.

Is
Review №92

This one employee Priscilla was great she helped me with everthing and great customer service shes a great Cashier and was an amazing person

Sa
Review №93

Awesome store it’s super organize. It’s clean staff is on point if you ask them something they are quick to answer.

Ab
Review №94

Place good but poor service. Not really that cheap.

je
Review №95

Just your basic academy 👍🏻👍🏻

Mo
Review №96

Lots of Astros fans...lets take it home Stros😘😘😘🤩

Te
Review №97

Very helpful for fishing license for this 74 year-old. I need to exchange the hoody, however, because I got the wrong size. Prices on most goods are high, but many mens and womens clothing on sale.

Je
Review №98

Fired a employee for upholding the rules.. Fire the manager that did this and reinstate the employee for being on the front line in your stores.. Garbage store.. I will always shop elsewhere now.

Sa
Review №99

Academy was Allright but if your in a power chair going to the restroom its in the back of store its has small places to move around about but you can get to the restroom besides that Academy is a alright store and clean and the employee are kind and helpful.

St
Review №100

Poor variety of mens shoes :( store is clean and aside from a few brands, anything made in Vietnam just add two sizes above your size.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:2404 Southwest Fwy, Houston, TX 77098, United States
  • Site:https://stores.academy.com/tx/houston/2404-southwest-fwy.html?utm_source=google&utm_campaign=texas&utm_medium=seo&utm_content=019&y_source=1_ODc0NTU4OS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 713-874-6020
Categories
  • Clothing store
  • Outdoor sports store
  • Exercise equipment store
  • Gun shop
  • Hunting and fishing store
  • Shoe store
  • Sportswear store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:Closed
  • Thursday:5AM–11PM
  • Friday:8AM–11PM
  • Saturday:9AM–9PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations
  • PacSun303 Memorial City Mall, Houston, TX 77024, United States
  • Orvis5727 Westheimer Rd, Houston, TX 77057, United States
  • Foot Locker5015 Westheimer Rd Suite 1450, Houston, TX 77056, United States