Another great experience! Best salesman, management, and financial team hands down! Thanks again!

I had an appointment to leave my car with the service department for a few days so they could figure out my battery/alternator issue.When I showed up for my appointment:Ryan S. said let me take a quick look and within 2 minutes he diagnosed and FIXED my battery issue (did I mention it was free of charge?!). I added a picture of his card below - trust me, ask for Ryan.Could not be any happier with the service I received, and have decided to switch to this dealership for all my servicing.

I wanted a blacked out Dodge Charger and could only find one at Helfman Dodge. It wasn’t actually there when I went to test drive the car but I put my money down to save it and anxiously waited for it to come in. I worked with Tyrel Evans who was amazing to work with. When I’m ready to get my Jeep Wrangler I will be back to work with Tyrel again!

Worst service ever in over 30 years of driving.Had a problem with the Start/Stop system on a Jeep Grand Cherokee 2021, brought to the dealership and they diagnosed a faulty auxiliary battery. They replaced the battery and said the problem was fixed. When driving out the screen showed a different error message Stop/Start Not Ready. They said that the error would go away after driving some miles... I drove the car for 2 weeks and the error did not go away... Brought it back to the dealership, and after having the car for 2 days diagnosed a problem with the battery voltage sensor. They replaced the sensor and said problem fixed.... I went to pick up the car and then noticed the exact same error message after driving out! Car is under warranty, but I have wasted so much time on this problem I will never go back to this dealer again.Clearly the technician and the service representative did not check the car before returning it. Zero quality control. Also nobody answers the phone, everybody only wants to use text messaging. Like they are all hiding.What a waste of time. Totally frustrated with the whole situation. I thought Helfman had a serious business, looks like it is going in the wrong direction...

Mr. Allen Helfman himself sold me this 2021 pro master for my business over a week ago and I’m so pleased with the price and the quality customer service that I received from the owner himself. I will be back to buy more soon

First class dealership all the way. Dealt with salesman Tim Wilson, GM Jason Feldman & Finance Mgr Rich. All solid people who helped turn a negative situation I was dealing with from one of their affiliates into a big positive with the deal we were able to make happen at this dealership. Check them out

I recommend this place because Matt and Francisco made me feel so welcome as family, they both went above and beyond on trying for my husband (sunday) and I to get the vehicle we wanted. They were both extremely helpful, patient, and trusted trying over and over for us to qualify for the vehicle we wanted to get, that means alot. When I first purchased my first vehicle it was at a nissan dealer but didnt feel that welcome like matt and francisco did. Thanks so much guys for making it happen.

Talked to gentleman named Oscar about wanting to test drive a car. We were left waiting outside for 15+ minutes and he never returned. We went inside and saw him talking to someone else so we just left. I’m not sure what happened. He definitely could have communicated better.

Cesar Ledezma is the man to go to no games, no BS, and excellent attention to detail/ service 👍👍

Best car buying experience ever!!!! Great people, great service and great price. Bryon Crombie is the absolute best to work with. He made everything go as smooth as possible. Will definitely be going back for the next one

Next time when you want to purchase a Ram truck, please come to Helfman in Katy Fwy and look for Christian Cuevas. Christian has good knowledge on Ram trucks and he assisted us tremendously in looking at different options in purchasing a new Ram 1500. We are very happy with our new vehicle and will recommend highly to our friends and family members to visit this Ram dealership in a near future.

I would like to say that my service guy Matthew White did an excellent job from the time I dropped off my vehicle till it was time for pick up. He kept in touch with me though email from the Dealership on what part I needed for my jeep before he ordered it to get my approval, I havent had that kind of service in awhile feels good to know he seen me as a important customer, I will definitely be back Thank You Matthew White!! 😎✌

Marco and the team at Helfman Dodge provide some of the best customer service. There were many obstacles leading up to the sale, and he was just so patient and awesome about trying to work with me. When I finally made it in to the dealer, Marco and his team helped make it a great experience. They went above and beyond in helping me get what I wanted. These are truly some good folks to deal with when buying a vehicle!

I had a great experience purchasing a used Wrangler from Joshua Smith recently. Very quick and easy process. Everyone was a pleasure to deal with.

I had the greatest experience with Helfman dodge. My salesman was Axel Sanchez real nice young man, very courteous. Mr. Sanchez got me into a 2020 Dodge Journey that I been dreaming about. He really did an awesome job from the beginning of the application process to the financial part. His customer service was on point, he always was checking in on me letting me know what was going. I love my dodge I am so grateful that Mr. Sanchez helped me drive off with my new vehicle. Thank you!

I was in the market to purchase a new or used Maserati Levante. So I contacted Gene Smith via your website. Gene was very accommodating and professional. He went out of his way to assist me in finding the perfect vehicle. He even called me on two of his off days. It really hurt my feelings that I could not purchase my new vehicle from him, but Gene still gave me his blessings. He even called the other salesperson to make sure they treated me right. Gene Smith is the best. If youre ever looking for a new or used vehicle in the Houston area and want outstanding service, Gene is your guy!!!

Such a great experience! Super easy process ! Highly recommend! Moe the salesman was awesome helped us find what we wanted we were in and out with no issues.

This dealership is very unprofessional and has treated me rude through every encounter. I purchased a new vehicle and it was given to me without being thoroughly detailed and had a scratch on the hood and bumper. Instead of instantly acknowledging their wrongdoing, the sales person, Phillip Houston, contnued to lie and say that the car was detailed despite looking at dusty shoe marks and dust on the console.Phillip Houston also text my phone with inapproriate text messages that were Im guessing intended for his partner. I was then told after I paid, that my second key was locked up and I would have to drive back 45 minutes to get the key. They could have told me that in advance or simply not locked my key up. The manager tried to make the situation better because Mr. Houston was extremely rude and unprofessional. I was told I would get a call when my plates had arrived. I never received a call, rather a postcard in the mail. So when I finally am able to take time from work to go pick up everything, after 3pm, I am told that they wont be able to fix the scratch tomorrow and I cant speak to a manager because it is his day off.If you spend a large amount of money to purchase a vehicle, dont expect to get the service you deserve from this dealership.

When purchasing any dodge parts we always call John Azucena at Helfman. He is very helpful, always so friendly and informative on parts. I dont deal with anyone else but John at Helfman! 10 stars John!

Few days ago I had a blowout tire on my way to work. My fiat was taken to the dealership. I immediately got assistance from Sam HernandezSam not only show a genuine care for my trouble but he went out of his way to find me the best tire for my budget. Sam also got me a Alto ride to work. You don’t see this kind of costumer service anywhere theses days.That’s reason I will always shop at Helfman for having members Like Sam Hernandez. Individuals with character and excellent costumer service. Sam is the perfect example of what true service is all about.Thank you Sam.

Marco and the team at Helfman know how to treat their customers. I took a friend with me to buy my 3rd car from them and my friend was so impressed with the respect everyone at the dealership showed us. Marco is the best salesman, and I recommend to anyone interested in buying a used car to go see him. Marco will be patient, kind, and resourceful. He will make sure that you leave with exactly what you want.

Worst sales experience ever! The salesman couldnt have cared less we were spending $36000. We had to literally drag information about the car out of him. We loved the car so we rolled with it.We drove from Austin to Houston to pick up our new car so excited. Helfman Dodge couldnt be bothered to even fill it up. We noticed there was 1/4 tank after we drove off the lot and were shocked. Every car we ever purchased was filled up before we drove off the lot.

Well a little about my experience I had this awesome sales men by the name of Jesse. He has spectacular customer service with a great personality and always making you feel welcome. He was beyond greatness, no words to describe what he done for me. I told him what I was looking for and we made it happen. A year later I return to purchase a Jeep Grand Cherokee and Jesse gave me the same awesome service. If youre purchasing a car please see my friend Jesse. #jessegotthekeys

Had a pleasant experience here, left with the exact car I was wanting, Phillip made me feel welcomed since I got there and made the whole experience my best car purchasing experience. No hassle will definitely recommend anyone buy their car here!

Funny to see on their website a big banner publicizing no games/no gimmicks/no dealer add-ons next to the detailed pricing information of the Ram 1500 limited I want, with an add-on of $1893. Now I know where Im NOT GOING to purchase ANY CAR.

I went to get my car serviced on Friday, April 2 and arrived just before 10:00am. I was tended to right away, as it was not busy, and my car was taken promptly to get an oil change and state inspection. As I was waiting several other people came long after me and left before me. I waited and waited and finally the service advisor approached me with an update on my vehicle at 11:30am (1.5 hours later). He said they were done servicing my car and it was currently being washed and it should be done soon. This put me at ease knowing I will soon be able to leave. I let 20 minutes go by without a care figuring they were detailing my car, then 30 minutes passed, then when 45 minutes later I hadn’t received my car I decided to go ask the advisor the status of my vehicle. He said he would check on it and let me know. Once he came back he told me they had not started washing my car yet. This infuriated me because when he gave me an update at 11:30am he told me it was being washed and now 45 minutes later I find out they haven’t even started on it. Adding insult to injury, he proceeded to tell me “new cars are priority” and I could wait or come back another day. Of course I told him I wanted my car ASAP and I will be emailing Steven Olsen regarding my experience. I was finally gone by 12:30pm without a car wash and wasted time.Steven Olsen had offered me a free oil change and car detail for my next visit (which was this visit) due to having a bad experience on my previous visit. I have been coming to get my car serviced since 2015 because it is where I bought my car. This location is nowhere near my home nor my work so I go out of my way to come here but will not be returning as it looks like they care more about the sale than taking care of customers after the fact.

Helfman Service delivered by Matthew White has been fabulous. I used to take my vehicles to different places but now will only bring them to Matthew. He is always professional, responsive and keeps you updated on the work. I will be purchasing my next vehicle from Helfman because of the service that Matthew has consistently delivered.

Best buying experience ever. In and out in less than one hour. No BS

Bryon took great care of my family as we waited for our new Jeep Grand Cherokee L to be shipped to the dealership. He kept us up to date on the manufacturer’s shipping delays and made the buying process a breeze!

I’ve bought new vehicles from Helfman Dodge Jeep for quite some time now and Gene Smith at the sale department is your guy, if you’re shopping for new or used vehicles, good treat, no bs and pretty much you’re in and out in a breeze, thanks Gene and Helfman in Houston Texas

Rating 4.5 - Dealership was very helpful with oil change and gave update on what needed to be done to further the life of my Dodge. They also fixed a blinker. They did not, however, leave my truck cleaner than when I dropped it off.

Customer service is horrible! the way they approach you as a customer is unacceptable. they tell you that they have a million customers and if you dont like the price you can leave! they gave me a trade in value thats 6K below every dealer in town! when I told them that and had proof of it, the response was why am I not at those dealers.

If you want quick and personalized service when buying your next vehicle, do not hesitate to visit Helfman Dodge Chrysler Jeep RAM!Richard Medina is the BEST SALESMAN ever and helped me secure my new baby with ease. I hate going to car dealerships because salesmen are so pushy or rude. Richard is the ultimate people person and would do whats best for you AND your wallet!Tell him I sent you!

I took my vehicle into helfman dodge for a major issue and the service team is extremely professional and took care of me. The service manager Steven helped get my issue resolved. I will only return here to get service done and buy my next vehicle from here as-well as my family and friends.

Let me start by saying I had a very GREAT experience with Jorge Escobar in pre-owned sales. He is a very knowledgeable and polite young man. Never once did I feel forced or uncomfortable. He answered all my questions and if he didn’t know the answer, he made sure to find out. Made my buying experience very easy and quick. He was straight forward about everything and made sure there was no surprises at the end of the sale. I will definitely recommend him and would go back to him when I am ready for another vehicle.

My 17 year son brought his Jeep Wrangler to Helfman for a simple tire rotation and oil change. After a diagnostic check they informed him the vehicle needed a lot of work and quoted nearly $1,000.I called them to walk me through the quote and of course, as expected, much of the work wasn’t required. They were just taking advantage of a young man.We agreed a new service scope and they went ahead and completed the work. But after my son got his car home the check engine light came on. I called them and they asked me to bring the vehicle back. On arrival they told us they will need to do another diagnostic check at $155 plus tax.....to investigate why the check engine light is on after the service they performed!!!No chance! I’ve taken the car to another place. Really poor customer service, their business model is clear, exploit their customers on the service, this customer won’t be back...ever!!

Worst new car buying experience in my life. For starters we do not live in Houston. Found car we wanted there online, spoke with few salesmen and went through the steps to get pre-approved and all ducks in row. Final salesmen was Bryon. He said would work with us and held car we wanted until we got there. My wife and I had to take a day off work and drive over 4 hours to get there. First thing Bryon says is he cannot find our application and we need to start process over. After argue we did this all ready he magically finds the paper work. He then refuses to work with us on our trade in and cost of vehicle. All he was worried about is that he was off work in 6min and wanted us to hurry up. My wife asked him to work with us or we would walk, he basically said there is the door and let us walk. I would avoid this dealership if can and if do need to go here avoid Bryon at all cost. He does not care at all about you.

Just bought a car from Gene Smith and couldnt be more pleased. If I needed a new car tomorrow he would be the first guy I would call hands down!very pleased with the experience overall

My First time at the service for my Pacifica. Service advisor Matthew White, Very professional and smooth handling. Unlike other places I have been to, they offered both drop off and pick up through Alto taxi service, which is very nice.Servicing is also very good. Since I bought my car from a different location, now I know where to take my car for servicing.

Great service! Most of the time, Matthew White is our service advisor who is very knowledgeable and professional!

I bought a 2021 ram 3500 Laramie from Bryon Crombie. The whole process was handled over the phone with great communication, everything was figured out in a timely manner. When I got to the dealership they had all the paper work ready, I was in and out of the dealership within about 30 minutes!

We had the pleasure of being taken care of by Hugo Cuevas. He was heaven sent, literally!! We were searching for a 2021 Ram tradesmen for weeks!! Every dealer we would go to, they either didn’t have it, just sold it, or were plain rude and trying to up their price. We were so discouraged and just thinking about giving up. My brother happen to pass by the dealership and called for us. He was greeted on the phone by Hugo, and passed along his information to us. I am so glad he did. Our experience at Helfman Dodge went exceptionally well because Hugo took good care of us. We had been praying for favor in a good deal, and an honest salesman. And I believe that’s exactly what we got. Hugo, was kind, respectful, honest, and even had good humor. He respectfully left the room so my husband and I could discuss as we were trying to get into agreement on numbers. He listened to us, what we wanted, and didn’t want. I really felt like he was working for us, and trying to take care of us. Overall we had an overwhelming peace in our hearts, and felt led to close on the deal. Hugo made it easy for us, took the time to explain to us how it worked, speaking Spanish was a plus! He carried himself very professional. May I also add that I loved that we weren’t cornered by all the salesman upon our arrival. I loved that they let us breath, and when we were ready to reach out and ask for Hugo, I absolutely loved that none of his co-workers denied him or tried taking us from him. Believe it or not, we had been to another dealer where the guys (salesman) were grimy like that. It was so wrong. And speaks badly of ones character. Anyways we would like to say thank you, Helfman Dodge treated us right, and made it possible to drive off the lot with the truck we wanted. You won’t regret looking here!!! And we most definitely recommend Hugo!!!

I have bought three cars here and I have to say that this is the best dealership in town. Thank you Steven Wolf

Staff is really good for sales. Service is terrible. They wanted to charge me a $145 diagnostic fee for a warranty issue. I’ve bought 3 cars from them, and this is how they treat you when a car is 6 months old... wow. I’ll be taking my business elsewhere

I purchased a Maserati yesterday from Gene Smith. I highly recommend using him if you’re interested in this type of car. He is very laid back and easy to deal with, we never felt pressured. Gene is knowledgeable about the vehicles and was able to answer all of our questions and got me an amazing deal to top it all off.

I called and placed very specific parameters on the truck I was looking for, and Tim, one of their sales guys said he was looking up the exact truck I wanted and in my price range. I drove an hour to come check it out since their website wasn’t working well. I get there and the only truck they had on the entire lot was $10k over budget. Wasted my time, money, and breathe in a dealership I thought I trusted.

This Dealership deserves more than 5 stars, I was blessed with a incredible and memorable deal of my life. Thanks to salesman Jesse for the remarkable experience, great attitude and plays no games. I would also like to thank Camron and Steve Wolf for working hard, and patient for my deal and giving me the best outcome possible. This is my #1 Dealership for Life.

This location has amazing staff, had to bring in my vehicle after my accident and I was terribly anxious and nervous about the process. Ira Toran was amazing, took care of my vehicle, kept me at ease, gave me week by week updates, and handled everything with my insurance. Just got my car back and I kid you not, it’s like brand new! I’m so incredibly grateful! Thank you Ira!

I recommend this place, Dennis helped me out. He’s straight forward and a super honest guy! If you need a vehicle ask for him! It was a smooth process thanks to Richard & Dennis! The whole thing took 2 hours. Then beep beep I walked out with my 21 Jeep.

After going in person to pay yesterday WAY before the cutoff I was told my part would be available today. I called and confirmed my part was in. After arriving there they said it would be Thursday of next week and tried to blame it on someone else. Unacceptable!

Second truck I have bought from Hugo Cuevas and I have got to say by far one of the most honest, professional and knowledgeable salesman. Would 10/10 recommend Hugo Cuevas and Helfman Dodge Chrysler Jeep Ram. Was not pushy and definitely took care of us. Will be back in no time to buy my third truck from him.

Awesome experience, smooth transition. All my questions were answered and I got my dream car awesome job Caesar!!!

Came to use one of my prepaid oil changes through RAM Care, which is PREPAID. I did not buy my truck here, but it was closer to my house and I was told they were a part of the RAM care program.I was then forced to pay a $30 “Misc Charge”, which I was told is a minimum charge since I didn’t buy my truck at this dealership. All I can say is I sure won’t buy my next one here with the obvious nickel and dime’ing.Also, if you can any to use an oil change you already paid for, try any other of the dozen RAM dealerships in Houston... maybe you’ll have better luck than me.

Sales department sucks but that’s my opinion base observation. No customer service unless you meet their profile of a potential customer. Service Department will give you a perception of a pleasant experience but you might want to question some of the additional recommended services and compare prices. They have one of the highest service prices in area but also have a fast and convenient service.

Great dealership! Had an amazing experience buying my first car here all thanks to Moe Nabulsi!!! He answered any questions I had with ease and made sure I was 100% comfortable with my purchase. Could not have asked for a better salesman! If you’re in search for a car Moe is your guy! He will make the process as smooth and painless as possible! Thank you Moe!

This review pertains only to the Aftermarket. When I purchased my Jeep Wrangler in 2016, I intentionally had aftermarket purchased through a licensed Jeep dealer in the event there were any issues, they would be taken care of. When I purchased my aftermarket equipment, Bryon was extremely helpful and knowledgeable. I asked Bryon how my standard Jeep warranty would be effected and was told that the aftermarket warranty would be even better. So, less than 20k miles later on my Jeep and 1,300 miles away from Houston, there was a mechanical integrity issue (failure) on the top bracket of my rear shock. I contacted Bryon and he was responsive and I sent him the below phone alone with the original PO. This is were things went downhill. Several hours later, some underling calls me back and said there would be no coverage since the warranty was beyond 3 years or 36,000 miles. Its a shame this is the position they took for a $45 part and probably 5 minutes of a mechanics time. FYI, Ive had obvious mechanical integrity issues fixed by other dealers at no cost even when outside warranty before. Dealerships have this latitude. Its a shame that instead of customer service, theyre more interested in parroting from a canned script.

Thanks to manager Steven Wolf and salesman Cesar Ledezma for making the truck buying process so easy. I drove all the way from the Austin area to make a deal with Helfman and it was worth it 100%! This is the second time I have bought from this dealership and the third time buying from Mr. Helfman. Thank you to Mr. Helfman for all your support with the first responder community.

WOW WOW WOW!!!!! Brian Spindleman and Adin Revilla took care of my wife and I like family. From start to finish every aspect of our custom order was handled as if we were VIPs....which we are definitely NOT! I cannot say enough positive things about our experience with Brian and Adin. I will definitely be buying through them and Helfman again as soon as I can find a reason to buy another vehicle. Just wish I wouldve found yall sooner! Thanks for advising on all the selections by the way....we think we have the sweetest 2021 Jeep Wrangler Unlimited Sahara High Altitude on the roads and its all thanks to yall. Cheers!!

I am very pleased with this dealership and all the employees. Most of all with christian cuevas from the moment we stepped in that business me and my family were greeted nicely and christian was very attentive. He tryed his best to help us get a vehicle we always wanted and I very much appreciate him for that and if I could rate them more than 5 stars I would. I also send a family relative over and told them how helpful he was and he also helped them as well. Keep up the amazing work you guys you are all awesome. I will keep doing my business there.

We were at their dealership to purchase a good pre-owned working truck. We were taken care by Jorge Escobar who was amazing! He got us a great purchase at a great price. Worked with us every step of the way ensuring we got the best of both worlds: a pre-owned truck in (as it seems) great condition at a great deal price. We even got a great guarantee on the car. Thank you Jorge!!!

Axel was helpful and great to work with. Very happy with our purchase.

Excellent service and staff. Elias Trujillo made my first time buyer experience a great one as he was able to help me out in my purchase of a Jeep Grand Cherokee which was the car I was looking for! He made the process very easy and smooth. Very knowledgeable and courteous. I’m loving my car and it wouldn’t have been made possible without his help. Keep up the great work!! :)

My son purchased a car from this dealership and I was sooo pleased with the process that I took it back for its first service inspection. Oil Change, tire rotation, etc. This process went flawless. Thank you Janice for your stellar service you provided. I will defiantly consider returning in the future for service and possibly another new vehicle. Thank you Helfman Dodge for your great attitude in selling and servicing his vehicle.

Dennis and Phillip took great care of me when I purchased my Ram 1500. Dennis even drove me to the nearest BoA to get a cashiers check. Neither of them were pushy and they were willing to work with me on price. Happy with my experience.

Horrible family owned dealership. Need to learn how to do they job correctly.

Went to Mac Haik on Katy Fwy to purchase a Jeep on April, 2 2021. Got a call from the dealer ONE MONTH later that I did not get approved for the loan! Mac Haik said they needed their Jeep back and that they will give me my trade in back? I was shocked! I’ve never had such bad experience and wasted time at any other dealer. Thankfully Richard Medina, was able to assist in a timely manner! Traded in my 2013 Jeep Wrangler for a 2021! 🤙🏽

There is only one person you need to see in this building and that is Gene Smith. Car shopping is one of the most frustrating experiences and this man made it simple. I told him what I not only wanted but needed, and not only did he make it happen but got me and even BETTER deal than I asked for. I can’t recommend or thank this man enough for the experience, care, and hard work he did for me!

Bryon C. was amazing! We walked into the dealership looking for a Jeep that just happened to be sold the previous day. Bryon took the time to search all other dealerships to find one identical to the one we wanted. He was so helpful and had a great deal of patience with us during this entire process. Bryon continues to still answer our questions when we e-mail or call him. We have sent at least one other person to work with Bryon and we will definitely be sending more! We HIGHLY recommend Bryon C.! Thank you!

Axel Sanchez and Jason were both very helpful in helping me find the car of my dreams and finalizing the deal. They were very friendly and went over the top to make this happen. There is no doubt I would use them again.

I truly wish to thank Matthew Bocanegra for his professionalism and detailed understanding of every aspect in getting a new buyer into his/her vehicle. His thorough knowledge of all the new bells and whistles that come on these high tech machines is second to none. It is sales personnel like him that sends a customer like me, out the door with a strong sense of confidence in making the right choice to buy from a trusted dealer.My hats off to you sir. Thank you.

My son and I walked in at opening and were greeted by Moe Nabulsi in the friendliest manner. My son already had a car in mind and Moe quickly got to work. He was very efficient and knowledgeable in answering all our questions. They accommodated to all our needs and went out of their way to make sure the deal was made. We were very pleased with the level of service and attention received at Helfman. I will definitely recommend this dealership to anyone! My son is enjoying his new car!!

Just purchased a new Ram Limited. Excellent experience dealing with Cesar Ledezma. He was very professional, fast and dedicated to making me feel at home at Helfman. If you’re in the market for a Dodge product check him out!

A big shout out to Richard and the entire crew at Helfman Dodge for help me acquire this vehicle.Not only is it a Challenger Hellcat Redeye. It is 1 of 604 narrow body Redeye cars for the entire model year. Not only did I get a fantastic price. I bought a collector car right off the showroom floor with production numbers that are less than the Demon and the 1320 models!!!!!

Juan Fernandez provided superb service! Very happy with our purchase!

I didn’t like the experience I would never recommend someone to come here because of the way I look no one wanted to help me I had good credit score and a good down payment and 1 guy came and ask if I needed help I said yes I would like to look at a charger and test drive it and he said he would come back with the keys I stood by the car for like 15 min and I walked around waiting for the guy and never showed back up very unprofessional of this place so I took my business to gulf gate dodge instead because I was recommended that place and they help me out and work with me and got me in what I wanted in the price range I wanted.

My husband and I were searching for a vehicle as mine had finally bitten the bullet. After parking and walking to look at their inventory, my husband was approached by Mr. Zuriel (Zero). I normally dont like talking to salespeople but Zuriel listened and answered our questions without all the extra word garage that most salespeople love to use. Though he was a new vehicle specialist, he ended up walking us over to the used lot and showed us a vehicle that ended up being EXACTLY WHAT I WANTED!!! I could not be more pleased with the vehicle, the purchase process, and overall level of service that Zuriel provided my husband and I at this dealership. He might have received a bit of hate from the used vehicle salespeople for intruding on their side of the dealership but he handled it with a level of calm and professionalism that really spoke to how much of an awesome person he was. Helfman - PUT MORE PEOPLE LIKE THIS OUT ON THE FLOOR! Thank you again Zuriel!

Had a great service my whole process! My salesman was awesome, moe, very helpful went beyond to make sure I got everything I needed and wanted ! Will definitely be recommending more people his way !

Great experience! A lot of times salespeople will walk out and do the financial calls or talk with a manager and just leave you in the room waiting, but Cesar explained everything that he was doing and would even come in and apologize and explain what was going on. I wasnt even approved yet, and he was already getting the truck detailed for me, thats how confident they are that they can help. My next vehicle will definitely be bought through Cesar here at Helfman Dodge.

Great place for services, called and spoke with service technicians and they helped identify what my issue could be over the phone. I had my vehucle back after 2 days running great again. They helped me out alot and I will be back for services even though its a drive from my home. Its hard to find a dealership that doesnt make you feel like your getting run around.

Great experience! Antonio was a great salesperson! Will be back again to see him for sure!

Sam Miranda and Trey Munoz both provided exceptional service. I came to River Oaks Jeep for an experience and they provided just that.Sam walked me through each type of Jeep Grand Cherokee that I was interested in and he also made recommendations based upon my needs. Ultimately I ended up choosing the Jeep he recommended. Sam also introduced my family and I to the owner Mr. Helfman. It was great meeting Mr. Helfman and knowing that I purchased from a dealership that is so invested in the community.Also, Trey took his time to walk me through the numbers and extensively explain the paperwork to me.I would recommend these gentlemen to anyone looking to purchase a new Jeep because they truly are the best.

I bought my Jeep from Francisco in 2016 and I am so happy with the service Ive received since then!The Service department has been amazing! Steven Olsen has been helping me every year and this last time I had Ryan and Kevin help me as well and they were both great! I def recommend them. And the way my car was cleaned and detailed was amazing!!!!

Love the way I was treated inside while looking for a new truck! It felt like a real family! Matt bocanegra was amazing! If I could rate him and the store 10/10 I would!

Had a great experience buying my first car here today! Richard M. helped me navigate through the whole process and did his best finding what I wanted in my budget. Prices were clear, and there weren’t any gimmicks or extra fees (yay!). Highly recommend Helfman for anyone looking for their first vehicle or wanting to upgrade to a new one!

I took my Ram 3500 in for service the customer service that Matthew white it’s unbelievable great customer service, great attitude, great communication. Thank You

Very satisfied with my 2020 Charger at a competitive lease price. Bryon Crombie, the Internet Sales Manager at Helfman was very accommodating and professional. I was able to order my vehicle from the factory in Brampton, ON and it arrived within 4 weeks. I was impressed that you could special order a vehicle even for the purposes of a 3-year lease. Personally, I found it more practical to order a vehicle from the factory to my specifications rather than vising numerous websites and searching dealer inventory. Overall, excellent experience.

Took my Jeep in a few days ago to have some recalls fixed. First i knew the Fuel Pump relay had gone bad and was leaving the pump running constantly. That ended up killing my battery, so i replaced it with a new one. So i take my car in and the next day i get an email saying that all recalls have been fixed but since they had to jump my car off i had an issue with the charging system that was going to cost me $156 to test and see what the problem was. Apparently they didnt take into consideration that leaving the car all night with that pump running would kill the battery. And tried telling me that the pump had nothing to do with it, it was a separate issue. I declined them testing it and brought it home. What do ya know, my car is running perfectly fine! Cant believe they tried to con me out of additional money for a problem that didnt exist. I was planning on buying my 3rd Jeep from there in a few months but i believe i may take my business elsewhere now.UPDATE: Just found out they left my panel in this condition. Yea, Im definitely finished with them.

I had a great experience at this dealership, is my second time purchasing a vehicle from this dealership. I truly recommend this place and most importantly I 100% advise to ask for Jorge Acosta he was excellent and very helpful.

I like my dodge vehicle. I’m a 100% disabled veteran and needed to transfer my disabled plates to new vehicle. I have done this every time I buy a new vehicle. They assured me it would be taken care of. So when I called up last week, they said the plates are here and I said are they my disabled plates and he said they forgot to do the transfer and will have my correct plates by Friday. So today it’s Saturday and I came to get me plates and now they say my county won’t transfer the plates due to COVID. What does COVID have anything to do with it. I paid for plates that I can not use and now have to pay again for disabled plates. If they treat 100% disabled veterans this way, how do the treat everyone else. Do not walk away from this dealership, run as fast as you can. Many other great dodge dealers in the Houston area.

I had a great experience with Helfman Dodge/Jeep. They were very competitive with their pricing and didnt make me feel pressured to buy - they simply asked me what they needed to do to get my business ... other dealerships advertised low prices but then added 2-4k on the price for “Dealer Addons” a cheap trick to get you in the door. The sales manager drove my vehicle out to me and stayed to go over all the features. He was pleasant and knowledgeable. The entire process was a great surprise.....not the dreaded drawn out process that makes you feel like you lost an entire day waiting. Thank You Bryon!!

The Service Dept here used to be great but has fallen off considerably as of my last visit. They misdiagnosed an oil leak blaming it on the Jiffy Lube I use and wanted $150 to fix it and it wasn’t even the real problem. They upsold me on a front end alignment that did not fix an issue I had either and when they couldn’t get to a third issue I had on day 3 they made a big fuss about my asking to release my car before the could attempt to address it. Poor.

Cesar Ledezma was great to work with in purchasing my second vehicle at Helfman. All of the folks over there are helpful and accommodating.

Quick fast went in looking for a mustang drove out in a charger thanks helfman

Just leased my second vehicle at this location. First one was 15 years ago! Still offering excellent service. Cesar Ledezma was my sales rep. He was very patient and easy going. Highly recom. this place!

Brian Spindelman is an amazing sale professional. Look for him if you ever wanted to stop by here for a vehicle. Brian provides assistance that went above and beyond expectation. The process went through pretty quick and smooth. We really enjoy our experience with Brian. If you’re on the market for a truck, Helfman Dodge is the place and Brian is the best!

Did not want to get rid of our 2017 JK-Wrangler!Victor was sweet and simple, thanks for driving to Austin to pick up our JL-Wrangler, it also has a subwoofer speaker in the back! talk about upgrade :) Helfman was great. thanks for our jeep hat, my daughter loved it!#AskForVictor#BuyFromVictor

The best car buying experience I have ever had. No haggling, secret fees, or pressure to buy. I found the vehicle I wanted online for the price I wanted and Adin Revilla honored all request and promises. Great inventory to choose from.

I have been doing business here for many years. I have NEVER had an issue with my buying experience. Jorge Acosta is the man to see. He is very honest and thorough. I have purchased 11 vehicles from throughout the years and each time is easy and pleasant. Stop by and check them out! *Highly Recommend*

Christian Cuevas was great to work with. Assisted in upgrading me from a 2019 Ram to a 2021 Ram and did it efficiently. We were able to work a fair deal and I was in and out quickly with the new vehicle. If you’re in the market go see Christian. Very pleasant experience.

Bought a new truck and the salesman Matt Bocanegra was great! They offered us a great deal, easy to work with and was probably the overall best car buying experience we ever had. There was one glitch but it was very quickly resolve.