Gear is fine... no problems there. Customer service and processes are non-existent. I called multiple times for updates and never received and acceptable answer (even from a manager). Packages with 2 day shipping were lost and no refunds given. Gear was eventually received but not in the required timeline.Issues were eventually cleaned up... just took way to long for issues to be resolved.
My Army son needed a new PC with name and rank sewn on. They had they had the correct camo pattern and were able to resolve his needs while we waited. Customer service was very good. While watching, I was impressed with the amount of custom embroidery and sewing they perform. I highly recommend this business.
Love these guys, bought some standard issue from them for my personal equipment. Now Im getting some older stuff that isnt standard issue anymore, but still great to have for any situation. Thank you and keep it comming.
Great workers here. They have and excellent selection of tactical clothing, shoes, boots and outdoor gear. Backpacks, messenger bags, and overalls, pants, tarps, and tents. And its not just in camo anymore. They have a wide variety of colors, fabrics and combinations.My only disappointment was that they didnt have any metal cans for long term emergency storage of gasoline or diesel.They had simply sold out! They should have those back in stock soon.
Cool stuff in this store! I went in for my first time and I wanted to buy so many things that my wife had to get me out before I kept buying more quality items.
This is an excellent place. The people working there were very helpful and the store was chock-full of military and camping clothes, camping equipment, duffel bags, tool belts, and more. I went there to buy metal gas cans for long term gasoline or diesel storage since the freeze storm hit Texas. Unfortunately, lots of other people had the same idea. They had sold out but the store had ordered more. Lots of other stuff there looked very useful.
Purchased on line. Communication was great, shipping was quick, item package well. Will order again from this business.
Decent deals and service. Weird location and feel in the store tho. But not a bad experience.
Cool place, had quite a bit of variety.
The ladies are always cheerful and knowledgeable.....some of the best prices in town.
Everyone there is very helpful, kind and friendly. Prices are very good, Im definitely coming back.
Amazing the staff there are super friendly
Didnt have exactly what I was looking for but found something better that works even better great store Brian was my sales man he helped me and when the extra mile to to find what I needed
Very different from what I remember..still a great place with cool stuff
I went there last week all people is respectful they help me for shoulder holster and it’s perfect holster, y’all should go there and enjoy the shop.
They have got it all covered. Mostly newer stuff. Some old school, but not a lot. Great people behind the counters.
Always a great experience here. Staff knows where everything is and is happy to help.
If you are a military buff or looking for interesting military gadgets, garb and gear this store is for you. Lots of military uniforms new and used. Many bargains to be found. Staff is friendly and helpful.
Awesome friendly staff. They have a wide range of products. Really cool place to browse.
Its a nice traditional Army surplus store thats close to home. Its a useful place to have nearby if you know what your looking for in surplus.
Staff very friendly and helpful. Had everything I was looking for.
Send a pair of pants back due to wrong size and they were to credit my credit card on March 9th. Informed me that it takes 48-72 hours to get the credit which would have been March 12th at the latest. I called today to let them know that I did not get the credit. The person I talked to said well I credited your card on the 9th. I asked if it can be ran through again because it did not post. She said that it cant be done again. I called the credit card department and talked to someone in the Dispute Department and she called this company and she, I and two of Army Surplus employees were in a conference call. The credit card company rep .info informed Army Surplus that she didnt see a credit on her end. Didnt make a difference to Army Surplus. I was told that they will have to have a person in processing to check it out. ImI to call back tomorrow.
Employees are very helpful The gentleman named Jeff That does these bracelets and rings and things Very knowledgeable very helpful I will go back again Thank You
Great place great selection.
I placed an order on May 10th and I am still waiting for the shipment. No tracking, no follow up...
Great Service!! Very Nice People.I recommend I will be Back..
I love this place! I want to join the United States Marine Corps when Im 17 and this store i great for preparing for what you need (Tactical wise) it also has a wide selection of military uniforms that you could buy*if your a civilian dont buy and wear because thats counted as stolen valor* bit I LOVE IT🇺🇲🇺🇲🇺🇲🇺🇲🇺🇲🇺🇲🇺🇲🇺🇲🇺🇲🇺🇲
I do enjoy a surplus store thats sells actual surplus from time to time they have some good stuff definitely a surplus store you wanna come back and check what they have
Good selection of military, first responder and hunting clothes, backpacks, survival equipment. Wide variety of patches and insignia and they sew right there in the store.Staff is always friendly and eager to help.
New merchandise. Only a few surplus items stocked. Friendly staff.
Great place for military surplus & more.
Ordered from them twice. The first it took them almost 2 weeks just to ship. The second, I had to cancel my order because what I ordered wasnt even in stock (website said it was). Im still waiting for my money to be returned. My advice, find somewhere else. They have forgotten that its the customers that keep them going. And you can find better and cheaper someplace else.
This was a nice store. First time going today. Well stocked and lots to choose from. Friendly staff.
Finally I found a place that sold everything I need for security. The only thing I didnt get was magazines which they do not sale from what one of the people that work there told me. I recommend this place if your just getting into armed security and dont know what you need.
Delt with on line, costs of items clearly within my desired price range, web site clear & easy to use, employees prompt & helpful, able to find the items I wanted & needed. Shipping was very prompt & cost wasnt inflated. I will be doing business with these folks again & recommending them to family & friends.
Ely is awesome! Very friendly, always in a happy mood, helpful, and always delivers 110% Quality Customer Service!Ely goes above & beyond to ensure customer satisfaction. I been a Command Post Surplus customer for years. My one-stop shop for all my security/patrol duty gear & tailoring needs. I always refer this outlet because of their wide variety of affordable hi-quality, military-grade A products, Boots, apparel, memorabilia, and more! 👌👌👍👍
Great place, a lot of merchandise but a little on the pricy side.
Great service courier staff
Good customer service.
Well done.
First time at this store, very unique merchandise of the military branches offered to the public. Very organized store.
Friendly staff. Great selection of products.
Great location. Staff provides great assistance. Availability of items great.
Decent selection. I would say horrible customer service, but the interaction I had with the cashier would barely classify as an interaction. A head nod from a passerby is the type of interaction I got from her. What ever happened to thanking a customer, Im not even asking for a How are you?. A simple thank you or hello would have sufficed.
Great place for what I was looking for recommend it highly
Very Good Service and very helpful staff thanks guys you made my purchases very easy definitely coming back for more
Always a wonderful experience... The management are so so kind and wanna help in anyway they can. Very friendly people!!!
This a nice business that sells new and second hand military items. You will also find additional items like books, hats, stickers and support paraphernalia. Great place to shop. And you might meet a couple of other soldiers who have or are currently serving.
I gave it 5 stars because I got just what I was looking for at a very reasonable price. You should be aware that they do not accept credit cards. Cash only.
Wonderful place
Nice place for military clothes and hats and nick nacks but If youre looking for firearms, gasmasks, tactical supplies this isnt the place
(Edited, second review) after sending them an email and posting a negative review on google, I was quickly sent a tracking number and my purchase arrived 2 days later. Fast and prompt. I may have been a bit too impatient with COVID going on.
One excited 9 year old got to pick out his birthday presents.
I love that place!!! Being a Marine...there is a nice selection of Marine Corps items... Service was great.
This place was great. There just arent many like this left anymore. I went looking for a large duffel bag and spent more time than I had planned just walking around.
Great selection and really good people working at this place.
Always nice and attentive and will help find what youre looking for.
I ordered 2 pairs jumgle tiger striped BDU bottoms and 2 green BDU bottoms. took a bit over a month to arrive. that is why 4 stars. customer service for me was very good. although I never received a tracking number or notification of arrival on the box.all in all decently satisfied with my purchase.
Could spend all day buying stuff I need for my honor guard uniform.
Absolutely amazing, variety of product and employees super attentive.
Very professional and great work. Attended the former presidents funereal and uniform wasn’t up to par, called, got uniform in, patches put on, and all under 30 minutes. Prices are fair, I drive and hour just for the great customer service and work they do. Thanks ladies!
My son really wants to dress up as an army service member for Halloween. We looked at costumes at our local Halloween store and they were so cheaply made. My son, loves to play in his costumes long after trick or treating so I decided getting him real fatigues was a better idea. I just received pants, top, tactical vest, combat boots, hat and patches from Army Surplus World yesterday. Wow! They are so well made and when my son got home, he put them on and I couldnt get him to change until bedtime! He looks amazing and I know that he will use these clothes far beyond 10/31 this year! Nerf gun parties will never be the same! Will definitely be buying from them again! Did I say how well the boots are made? They look awesome!
Never been there but I will soon. I give any army surplus 10 stars. Just for being there for us thank you sir.,😎😁🙃😙 I need a p38 an p13. Hope to see u soon.
Basically have to know what you want thats all I got to say.
This is great and has everything you need as far as military.
Staff there is always excellent
I ordered the Personalized Digital Marine costume for my daughter for Halloween. I dont order online much so I was nervous however when I called before ordering they were very helpful. My order shipped quickly and when we received the costume we were extremely excited and happy of the quality of this product. Great quality and customer service.
Super awesome place! Lots of great stuff at great prices, best in town! Not sure the name of the guy who helped me, but he was very helpful and patient. Definitely going back next time I need anything related.
Terrible return experience. Stick with Amazon if you can. The difference is like night and day.
A truly surplus army store. Decent selections prices above average, limited sizes in some items.
Prices for used items are more expensive than can be bought brand new. Being the only customer in the store, I could not get a single employee to assist me. I am 100% positive I was at the correct location listed, and I wrote this review while sitting in their parking lot. It is not an erroneous review, and I will not remove it. The owner says he has tried to contact me to no avail, however I have not recieved any correspondence from them except their reply to this review.
The atmosphere is relaxed. The merchandise is laid out in an organized fashion which mashes finding items easy. I had dog tags made for 50 people. Although they told me it would take a few days, they had them ready the next day. Great service!
Helpful staff and they sell what you need to replace worn gear.
The people are friendly and attentive prices are hit and miss. They also offer military discount.
Got some of my medals and ribbons that the Navy forgot to give me. You ever heard of a Kuwait liberation medal? This surplus store has a great collection of service items.
Dont come here theyre closed for some reason !!!!! Atleast they could answer their phones or have a voicemail mail saying theyre not open (seen employees walking inside the store ) Ive visited 3 times already in separate occasions at different times while theyre hours open and nope closed . Another idea, if youre closed for a while update your google to say temporarily closed. Wasted gas.
Good
The quality is worth every penny! When you have a question that get back to you immediately. Great quality and great service - one of those is hard to find these days and they hit both out of the park.
AVOID, AVOID, AVOID - DISHONEST AND DECEITFUL - DO NOT BUY FROM THEM. I ordered three childrens hats from their web site. The web site specifically said childrens hats. I received one childrens hat and two adult hats. Customer service insisted they sent the correct items. Explain to me how adult hats can be advertised as childrens hats. They refused to ship the correct childrens hats and refuse to pay for return postage. AVOID, AVOID, AVOID.Just look at their response tells you all you need to know.Basically saying, Nope, not our fault. Told you so. Its all on you. Better luck next time. Sorry.
The quality of the item was better than expected. Their customer support was way beyond excellent and was a pleasure to deal with. Because of their customer support I would gladly do business with this company again . Thank you, Scot Cockburn
Good stuff, helpful employees, reasonable prices.
Showed me how to order online. Very nice.
No store has everything but here one may have surprising finds and at reasonable prices.
Great selections and great customer services. I definitely will make another visit.
No mask shame here
I like this store, but I wish they had a better selection of t shirts. Slogans that are sometimes humorous. I like t shirts with such things as, It wasn’t that I could and you couldn’t, it was though that I did and you wouldn’t.
Friendly staff. Huge store. Awesome selection of military accessories. Found exactly what I wanted.It was a pleasure doing business with this store.Thanks!
Best military surplus store any vet or civilian can purchase any clothing and antiques used in the military.
Love this place... I was like a kid on a candy store...!
Great customer service and very attentive staff
Every uniform branches. They have a lot of all essentials of old new uniforms. Wish would have more of the dress clothes tho for air force. Army marines have outstanding amount of stuff for
Had a very pleasant and productive shopping experience at this business. The staff was very helpful in showing me the locations of various items I was interested in. Store is clean, and well lit. Would recommend this business to anyone wishing to also have a pleasant and productive shopping experience. *** RECOMMENDED ***
Not as interesting as I thought