I asked my employee to find prefab kitchen cabinets for a simple flip. Email Subject stated it. Below is the response he received. Prior to this occasion, we have never requested pricing from this business and never will. No need to respond and belittle people for their way of making a living:My RTA’s are a better quality than most. I don’t get in bidding wars for low budget projects for someone price shopping for the lowest price with no regard for quality, value or service.
Worst customer service I have ever received. I emailed them asking about a quote for the list of cabinet/cabinet extras. They rudely replied saying that they dont give price bids blindly because it is basically a waste of their time.Honestly, I get it, if they need me to provide personal/company information, I am okay with filling out that information. But the person that emailed me, Tim, didnt even bother bring up a request to give me the opportunity to provide this information. They didnt even provide me with any forms that I would need to provide in order to get my price bid for the cabinets I wanted. I would have gladly filled it out to get the bid. Tims rude and arrogant attitude was obvious in the email. He made that VERY clear!This company really needs to work on customer service! STAY AWAY. I would never want to work with anyone that treats a prospective customer like the way I was treated.
Great to work with!